What users are saying about
75 Ratings
17 Ratings
75 Ratings
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Score 8 out of 100
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Attribute Ratings

  • Coupa is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.5

Coupa

95%
23 Ratings
8.8

TripIt

88%
13 Ratings

Likelihood to Renew

Coupa

N/A
0 Ratings
10.0

TripIt

100%
1 Rating

Usability

Coupa

N/A
0 Ratings
10.0

TripIt

100%
1 Rating

Availability

Coupa

N/A
0 Ratings
10.0

TripIt

100%
1 Rating

Performance

Coupa

N/A
0 Ratings
10.0

TripIt

100%
1 Rating

Support Rating

Coupa

N/A
0 Ratings
8.4

TripIt

84%
8 Ratings

Implementation Rating

Coupa

N/A
0 Ratings
10.0

TripIt

100%
1 Rating

Product Scalability

Coupa

N/A
0 Ratings
10.0

TripIt

100%
1 Rating

Likelihood to Recommend

Coupa

Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
JR Miller | TrustRadius Reviewer

TripIt

TripIt is great for anyone who has multiple trips at any given time. It is also very good at tracking multiple reservations automatically on individual trips. It's not appropriate for low volume trips or only short trips. It is also good for sharing itineraries with others. It's not good for calendar views.
Joe Giorgio | TrustRadius Reviewer

Pros

Coupa

  • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
  • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
  • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
  • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
  • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Scott Coleman CPSM, CPSD, C.P.M | TrustRadius Reviewer

TripIt

  • Itinerary Management - TripIt does a great job collecting all of your travel information, including your flight and hotel information all in one location, so that you don't have to deal with multiple vendor apps, emails, or even printouts of that info. It also handles multiple upcoming trips for even easier management and organization
  • Notifications - TripIt notifies you of changes to your itinerary, such as delays or gate changes, which is great to have that information pushed to you rather than having to constantly look at flight boards for updates.
  • Apple Watch integration - As an Apple Watch user, TripIt has gone the extra mile to provide a useful watch app for travelers, making your travel information available on your wrist. This makes it even easier to catch changes to your itinerary, and not have to juggle a phone while you already have a passport and luggage to worry about!
Anonymous | TrustRadius Reviewer

Cons

Coupa

  • I would like to see an image of my uploaded documents. I see the success message but always have to check it after to make sure it is the right one. A preview of that image would help. One that I can click on and view.
Anonymous | TrustRadius Reviewer

TripIt

  • Some addresses sometimes do not load (But this is becoming rare these days)
  • Add some color to the icons (again minor improvement)
  • Ability to create cross destination group trips with different cities to have a full overview of the trip and crossover points
Vasileios Papadopoulos | TrustRadius Reviewer

Pricing Details

Coupa

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

TripIt

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Coupa

No score
No answers yet
No answers on this topic

TripIt

TripIt 10.0
Based on 1 answer
Its so ingrained in the company performance that I cant see us switching to anything else- Its not broke, we're not fixing it!
Anonymous | TrustRadius Reviewer

Usability

Coupa

No score
No answers yet
No answers on this topic

TripIt

TripIt 10.0
Based on 1 answer
For me- Tripit was super easy right out of the gate. Initially, using Concur required a little bit of training.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Coupa

No score
No answers yet
No answers on this topic

TripIt

TripIt 10.0
Based on 1 answer
Ive only had the receipt scan feature crash 1 time; no other issues- in fact the app is more on top of details than I am!!
Anonymous | TrustRadius Reviewer

Performance

Coupa

No score
No answers yet
No answers on this topic

TripIt

TripIt 10.0
Based on 1 answer
pages load fast, notifications are great. up to minute. after deboarding- my next steps are displayed. Syncs with the hotel & frequent flyer rewards programs too.
Anonymous | TrustRadius Reviewer

Support Rating

Coupa

No score
No answers yet
No answers on this topic

TripIt

TripIt 8.4
Based on 8 answers
I have never called their support. That is a great question especially when rolling out into a medium to large organization. Concur is a well-respected company, so I can only suppose their Support is reasonable. I have not experienced their support.
Quentin Goin | TrustRadius Reviewer

Implementation Rating

Coupa

No score
No answers yet
No answers on this topic

TripIt

TripIt 10.0
Based on 1 answer
Set up clear workflows & processes for the masses! No problems with software, only end users...haha
Anonymous | TrustRadius Reviewer

Alternatives Considered

Coupa

Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
Robyn Mankoski | TrustRadius Reviewer

TripIt

TripIt is designed specifically to help individuals manage their travel info in one place. Before I used TripIt, I had to manually save my travel info in a Google Drive folder, add flights to my personal calendar, then manage multiple airline apps to get flight alerts. TripIt has made my travel much easier.
Anonymous | TrustRadius Reviewer

Scalability

Coupa

No score
No answers yet
No answers on this topic

TripIt

TripIt 10.0
Based on 1 answer
Tripit is working great for everyone, each department meeting both company and individual needs.
Anonymous | TrustRadius Reviewer

Return on Investment

Coupa

  • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
  • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
  • Ease of use has led to mass adoption and more prompt processing of expenses
Jess Pramov | TrustRadius Reviewer

TripIt

  • It makes it easy to see if your are missing a hotel stay.
  • It makes it easy to see if you are missing a flight.
  • It makes it easy to send reservations to someone's email and have it added to their TripIt.
Joe Giorgio | TrustRadius Reviewer

Screenshots

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