What users are saying about
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2051 Ratings
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Webex Meetings

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2051 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    Creately

    Feature Set Not Supported
    N/A
    8.3

    Webex Meetings

    83%
    Webex Meetings ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    8.8
    88%
    661 Ratings

    High quality video

    N/A
    0 Ratings
    8.6
    86%
    653 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    7.5
    75%
    629 Ratings

    Mobile support

    N/A
    0 Ratings
    8.3
    83%
    596 Ratings

    Screen Sharing

    Creately

    Feature Set Not Supported
    N/A
    8.6

    Webex Meetings

    86%
    Webex Meetings ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    8.9
    89%
    653 Ratings

    Whiteboards

    N/A
    0 Ratings
    8.4
    84%
    566 Ratings

    Online Meetings / Events

    Creately

    Feature Set Not Supported
    N/A
    8.5

    Webex Meetings

    85%
    Webex Meetings ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    8.6
    86%
    626 Ratings

    Meeting initiation

    N/A
    0 Ratings
    8.7
    87%
    655 Ratings

    Integrates with social media

    N/A
    0 Ratings
    8.0
    80%
    236 Ratings

    Record meetings / events

    N/A
    0 Ratings
    8.7
    87%
    625 Ratings

    Slideshows

    N/A
    0 Ratings
    8.7
    87%
    569 Ratings

    Online Events Collaboration

    Creately

    Feature Set Not Supported
    N/A
    8.5

    Webex Meetings

    85%
    Webex Meetings ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.6
    86%
    618 Ratings

    Audience polling

    N/A
    0 Ratings
    8.5
    85%
    546 Ratings

    Q&A

    N/A
    0 Ratings
    8.5
    85%
    546 Ratings

    Online Events Security

    Creately

    Feature Set Not Supported
    N/A
    8.7

    Webex Meetings

    87%
    Webex Meetings ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    8.8
    88%
    586 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    8.8
    88%
    611 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    8.6
    86%
    325 Ratings

    Attribute Ratings

    • Webex Meetings is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.4

    Creately

    84%
    2 Ratings
    8.6

    Webex Meetings

    86%
    668 Ratings

    Likelihood to Renew

    Creately

    N/A
    0 Ratings
    7.5

    Webex Meetings

    75%
    40 Ratings

    Usability

    Creately

    N/A
    0 Ratings
    8.7

    Webex Meetings

    87%
    99 Ratings

    Availability

    Creately

    N/A
    0 Ratings
    9.0

    Webex Meetings

    90%
    435 Ratings

    Performance

    Creately

    N/A
    0 Ratings
    8.6

    Webex Meetings

    86%
    412 Ratings

    Support Rating

    5.6

    Creately

    56%
    4 Ratings
    8.1

    Webex Meetings

    81%
    150 Ratings

    In-Person Training

    Creately

    N/A
    0 Ratings
    8.0

    Webex Meetings

    80%
    2 Ratings

    Online Training

    Creately

    N/A
    0 Ratings
    7.8

    Webex Meetings

    78%
    2 Ratings

    Implementation Rating

    Creately

    N/A
    0 Ratings
    9.3

    Webex Meetings

    93%
    18 Ratings

    Configurability

    Creately

    N/A
    0 Ratings
    8.2

    Webex Meetings

    82%
    5 Ratings

    Contract Terms and Pricing Model

    Creately

    N/A
    0 Ratings
    7.7

    Webex Meetings

    77%
    11 Ratings

    Ease of integration

    Creately

    N/A
    0 Ratings
    7.9

    Webex Meetings

    79%
    4 Ratings

    Product Scalability

    Creately

    N/A
    0 Ratings
    8.9

    Webex Meetings

    89%
    407 Ratings

    Professional Services

    Creately

    N/A
    0 Ratings
    9.0

    Webex Meetings

    90%
    9 Ratings

    Vendor post-sale

    Creately

    N/A
    0 Ratings
    7.8

    Webex Meetings

    78%
    5 Ratings

    Vendor pre-sale

    Creately

    N/A
    0 Ratings
    8.5

    Webex Meetings

    85%
    6 Ratings

    Likelihood to Recommend

    Cinergix

    Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
    Read full review

    Cisco

    Well suited scenario. Client is deeply rooted in the Cisco ecosystem! They are growing and require an all-in-one solution from a vendor they can trust. They have a trusted value-added reseller to help and support them when they need anything and can find the value of Cisco's solution. Less appropriate scenario. Client has several different vendors and is already growing in the direction of an alternative vendor. Maybe because of a bundled, less expensive solution provided by alternative vendor. Small business and budget conscious when making purchasing decisions.
    Read full review

    Pros

    Cinergix

    • Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
    • Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
    • Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
    • I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
    Read full review

    Cisco

    • Video Conference Meetings: In every industry from HR department to IT Department, everyone has there meetings, Webex just solve the issue of conference room blocking.
    • Events: Now we dont have to seat at conference hall & listen the events. We can do this while seating at home
    • Polls: Now we can record our views or make our voting count. Webex polls simply solve this issue with digital polling
    Read full review

    Cons

    Cinergix

    • The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
    • Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
    Read full review

    Cisco

    • At times, the meeting audio/video can get glitchy if there are a lot of attendees online and using bandwidth.
    • Sometimes, it is hard for my prospects to join the meeting without downloading software or can't get the audio to work for some reason.
    • Hard to navigate attendees while presenting yourself.
    Read full review

    Pricing Details

    Creately

    Starting Price

    $40 per month

    Editions & Modules

    Creately editions and modules pricing
    EditionModules
    Creately Desktop751
    Creately Online Personal6.952
    Creately Team 5403
    Creately Team 10804
    Creately Team 252005
    Creately Server6.956

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional 6.95

    Additional Details

    We offer deeply discounted prices for non profits, educational institutes and charities.

    Webex Meetings

    Starting Price

    $12 per month

    Editions & Modules

    Webex Meetings editions and modules pricing
    EditionModules
    Basic$0.001
    Meet + Call Plan$25.002
    Meet Plan$13.503
    EnterpriseContact Sales4
    Call Plan$17.005

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Pricing available by monthly or annual subscription, with discounts available for annual commitments.

    Pricing Info

    Likelihood to Renew

    Cinergix

    No answers on this topic

    Cisco

    Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
    Read full review

    Usability

    Cinergix

    No answers on this topic

    Cisco

    Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
    Read full review

    Reliability and Availability

    Cinergix

    No answers on this topic

    Cisco

    So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
    Read full review

    Performance

    Cinergix

    No answers on this topic

    Cisco

    We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
    Read full review

    Support Rating

    Cinergix

    I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
    Read full review

    Cisco

    The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
    Read full review

    Implementation Rating

    Cinergix

    No answers on this topic

    Cisco

    That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
    Read full review

    Alternatives Considered

    Cinergix

    In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
    Read full review

    Cisco

    Actually, we use both Microsoft Teams and Webex Meetings. Although, Webex Meetings was our initial choice and has been used for longer at the organization. Microsoft Teams is still fairly new and I don't think we have had a chance to explore its functionalities to the fullest. However, one advantage Teams seems to have had right off the bat is it being a Microsoft product. Hence, it integrates better with Outlook. As I mentioned, we still prefer Webex Meetings for larger meetings (Teams can be too bandwidth hungry) and for meetings with external partners (Teams has had issues with inviting people outside our organization).
    Read full review

    Contract Terms and Pricing Model

    Cinergix

    No answers on this topic

    Cisco

    Pricing structures are available with multiple options- 1. From Website directly. (Not recommended due to absence of partner support). 2. From Cisco Partner. (Highly recommended they help in setup as well as after-service support to a particular extent that again depends from partner to partner). Small Tip- Free Fell to negotiate with the partner. They can and they will. 3. Cisco through partners for the larger organizations provides Active Use plans. Where they give you as many licenses you want but charge you as per the usage.
    Read full review

    Scalability

    Cinergix

    No answers on this topic

    Cisco

    Setting this product in any department is easy since it has the most flexible setup process. The networking path is easy to maintain and monitor since the infrastructure is not complicated. New members who start using this product familiarize themselves within the shortest time possible. Marketing using this product has a great impact on influencing customers and interacting with them.
    Read full review

    Professional Services

    Cinergix

    No answers on this topic

    Cisco

    We did not take advantage of Webex Meetings' professional services.
    Read full review

    Return on Investment

    Cinergix

    • Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
    • Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
    Read full review

    Cisco

    • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
    • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
    • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
    Read full review

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