What users are saying about
25 Ratings
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Top Rated
204 Ratings
25 Ratings
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Score 9.4 out of 100

monday.com

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Top Rated
204 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

monday.com

If you work on a team with more than 4 people, and you're looking for a software that will help you see in a general sense what each person is working on - then Monday.com is a great solution. There are lots of customizable options and ways that you can check in on other members.
Shannon McNamara | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Creatio
9.5
monday.com
Customer data management / contact management
Creatio
9.9
monday.com
Workflow management
Creatio
9.6
monday.com
Territory management
Creatio
9.1
monday.com
Opportunity management
Creatio
9.7
monday.com
Integration with email client (e.g., Outlook or Gmail)
Creatio
9.4
monday.com
Contract management
Creatio
9.5
monday.com
Quote & order management
Creatio
10.0
monday.com
Interaction tracking
Creatio
9.2
monday.com
Channel / partner relationship management
Creatio
9.4
monday.com

Customer Service & Support

Creatio
9.1
monday.com
Case management
Creatio
9.7
monday.com
Call center management
Creatio
8.5
monday.com
Help desk management
Creatio
9.1
monday.com

Marketing Automation

Creatio
9.6
monday.com
Lead management
Creatio
9.6
monday.com
Email marketing
Creatio
9.5
monday.com

CRM Project Management

Creatio
9.0
monday.com
Task management
Creatio
9.4
monday.com
Billing and invoicing management
Creatio
8.2
monday.com
Reporting
Creatio
9.5
monday.com

CRM Reporting & Analytics

Creatio
9.5
monday.com
Forecasting
Creatio
9.4
monday.com
Pipeline visualization
Creatio
9.4
monday.com
Customizable reports
Creatio
9.5
monday.com

Customization

Creatio
9.9
monday.com
Custom fields
Creatio
9.9
monday.com
Custom objects
Creatio
9.9
monday.com
Scripting environment
Creatio
10.0
monday.com
API for custom integration
Creatio
9.8
monday.com

Security

Creatio
9.2
monday.com
Single sign-on capability
Creatio
9.1
monday.com
Role-based user permissions
Creatio
9.2
monday.com

Social CRM

Creatio
9.4
monday.com
Social data
Creatio
9.2
monday.com
Social engagement
Creatio
9.7
monday.com

Integrations with 3rd-party Software

Creatio
8.4
monday.com
Marketing automation
Creatio
8.4
monday.com

Platform

Creatio
9.0
monday.com
Mobile access
Creatio
9.0
monday.com

Project Management

Creatio
monday.com
8.0
Task Management
Creatio
monday.com
9.2
Resource Management
Creatio
monday.com
8.1
Gantt Charts
Creatio
monday.com
8.3
Scheduling
Creatio
monday.com
8.1
Workflow Automation
Creatio
monday.com
8.1
Team Collaboration
Creatio
monday.com
9.1
Support for Agile Methodology
Creatio
monday.com
8.0
Support for Waterfall Methodology
Creatio
monday.com
7.0
Document Management
Creatio
monday.com
7.7
Email integration
Creatio
monday.com
7.9
Mobile Access
Creatio
monday.com
8.0
Timesheet Tracking
Creatio
monday.com
7.8
Change request and Case Management
Creatio
monday.com
8.2
Budget and Expense Management
Creatio
monday.com
5.8

Professional Services Automation

Creatio
monday.com
8.2
Quotes/estimates
Creatio
monday.com
8.3
Project & financial reporting
Creatio
monday.com
7.4
Integration with accounting software
Creatio
monday.com
9.0

Pros

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

monday.com

  • Easily move columns and rows to customize your view.
  • Easily update progress status with the click of a button, and assign a task owner.
  • The bright color coding makes it easy to visually organize information and track progress at a glance.
Nichole Pelaez | TrustRadius Reviewer

Cons

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

monday.com

  • This may already exist - but I would love a video that tells us about all the latest features.
  • I would recommend a cheaper plan for single-person use (or perhaps for a family?) I could see a teacher using this for their classroom planning.
  • A group for similar companies to connect with each other and share their use-cases would be awesome! I haven't seen any other property mgmt companies on here, but I would love to chat with any that might also be using Monday.
  • The ability to upload an excel spreadsheet *after* you've made the board and set up the automation & integrations. This would be a great time-saver for us.
Karen Mulford | TrustRadius Reviewer

Likelihood to Renew

Creatio

No score
No answers yet
No answers on this topic

monday.com

monday.com 9.4
Based on 2 answers
It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
Joseph Madere | TrustRadius Reviewer

Usability

Creatio

No score
No answers yet
No answers on this topic

monday.com

monday.com 9.2
Based on 19 answers
monday.com is indeed a wonderful tool for project management. However, take into consideration it is designed for intermediate complexity. It might be smart to check on other project management tools like Trello for simple or short projects that don't involve may variables. monday.com allows [us] to use a plethora of features like integrations, automations, attaching files and custom notifications but this comes with a moderate learning curve to master the tool to its extent.
Juan Miguel Rojas | TrustRadius Reviewer

Support Rating

Creatio

No score
No answers yet
No answers on this topic

monday.com

monday.com 8.0
Based on 70 answers
Monday.com is super easy to use and not a huge cost to use. The ability to use the app and see the same information that is found on the website in the app is amazing. I am able to log into the app anywhere in the world and see where my staff are at on the month end close. We are able to ask for help or ping the next person to let them know when your task is expected to be done. Very helpful in collaboration amongst team members.
Brian Goldrick | TrustRadius Reviewer

Implementation Rating

Creatio

No score
No answers yet
No answers on this topic

monday.com

monday.com 9.4
Based on 4 answers
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Joseph Madere | TrustRadius Reviewer

Alternatives Considered

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

monday.com

ClickUp is a competitor but Monday's design is much better and user experience is superior. Also, export functions are a class above those of ClickUp. Asana is trying to compete with a lot more project management apps by picking the best features and making them available to users. In this regard, it is somewhat better than Monday and can perform most if not all the functions of Monday but it comes down to personal preference and pricing in the end.
Nathan Sichilongo | TrustRadius Reviewer

Return on Investment

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

monday.com

  • I truly live in Monday.com. It's the first thing I look at when I start my day, even before emails.
  • It helps me stay organized and the rest of my team stay organized and in the loop
  • no negatives so far
Jen Sheppard | TrustRadius Reviewer

Screenshots

Pricing Details

Creatio

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
$3,000*

* Per installation

Creatio Editions & Modules

Additional Pricing Details

monday.com

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

monday.com Editions & Modules

Edition
Basic$81
Standard$101
Pro$161
Enterprise$02
  1. per user
  2. Contact us
Additional Pricing Details
Yearly plan: Save 18% Two yearly plan: 32% Monthly plan also available

Rating Summary

Likelihood to Recommend

Creatio
9.4
monday.com
8.5

Likelihood to Renew

Creatio
monday.com
9.4

Usability

Creatio
monday.com
9.2

Support Rating

Creatio
monday.com
8.0

Implementation Rating

Creatio
monday.com
9.4

Add comparison