What users are saying about
25 Ratings
10 Ratings
25 Ratings
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Score 9.4 out of 100
10 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Salesflare

I have always struggled with using CRMs. Either they try and remove you from your everyday workflow or they are full of features you don't want/use. Salesflare integrates exactly the way you would want a CRM to integrate and it plays nice with just about any other software you use for your business. Salesflare may not be as feature-rich as some other CRMs but it beats out just about everyone when it comes to seamless integration, ease of use and overall enjoyment of using a CRM.
Gary Shouldis | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Creatio
9.5
Salesflare
8.7
Customer data management / contact management
Creatio
9.9
Salesflare
10.0
Workflow management
Creatio
9.6
Salesflare
10.0
Territory management
Creatio
9.1
Salesflare
5.7
Opportunity management
Creatio
9.6
Salesflare
9.3
Integration with email client (e.g., Outlook or Gmail)
Creatio
9.4
Salesflare
10.0
Contract management
Creatio
9.5
Salesflare
10.0
Quote & order management
Creatio
10.0
Salesflare
6.7
Interaction tracking
Creatio
9.2
Salesflare
9.6
Channel / partner relationship management
Creatio
9.4
Salesflare
7.0

Customer Service & Support

Creatio
9.1
Salesflare
8.3
Case management
Creatio
9.7
Salesflare
9.0
Call center management
Creatio
8.5
Salesflare
7.0
Help desk management
Creatio
9.1
Salesflare
9.0

Marketing Automation

Creatio
9.6
Salesflare
9.5
Lead management
Creatio
9.6
Salesflare
10.0
Email marketing
Creatio
9.5
Salesflare
8.9

CRM Project Management

Creatio
9.0
Salesflare
8.9
Task management
Creatio
9.4
Salesflare
9.3
Billing and invoicing management
Creatio
8.2
Salesflare
8.0
Reporting
Creatio
9.5
Salesflare
9.3

CRM Reporting & Analytics

Creatio
9.5
Salesflare
8.6
Forecasting
Creatio
9.4
Salesflare
10.0
Pipeline visualization
Creatio
9.4
Salesflare
10.0
Customizable reports
Creatio
9.5
Salesflare
5.7

Customization

Creatio
9.9
Salesflare
9.5
Custom fields
Creatio
9.9
Salesflare
9.6
Custom objects
Creatio
9.9
Salesflare
9.6
Scripting environment
Creatio
10.0
Salesflare
API for custom integration
Creatio
9.8
Salesflare
9.3

Security

Creatio
9.2
Salesflare
9.6
Single sign-on capability
Creatio
9.1
Salesflare
10.0
Role-based user permissions
Creatio
9.2
Salesflare
9.3

Social CRM

Creatio
9.4
Salesflare
9.6
Social data
Creatio
9.2
Salesflare
9.6
Social engagement
Creatio
9.7
Salesflare
9.6

Integrations with 3rd-party Software

Creatio
8.4
Salesflare
8.5
Marketing automation
Creatio
8.4
Salesflare
8.0
Compensation management
Creatio
Salesflare
9.0

Platform

Creatio
9.0
Salesflare
10.0
Mobile access
Creatio
9.0
Salesflare
10.0

Pros

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Salesflare

  • Salesflare organizes your clients (accounts) and contacts
  • Great amount of depth when it comes to monitoring sales and other opportunities
  • Ability to add custom fields to individual accounts such as branding
Kevin Miller | TrustRadius Reviewer

Cons

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Salesflare

  • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
  • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
  • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
Gary Shouldis | TrustRadius Reviewer

Alternatives Considered

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Salesflare

Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
Kevin Miller | TrustRadius Reviewer

Return on Investment

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Salesflare

  • I save dozens of hours each month managing new clients and leads, Salesflare easily pays for itself each month
  • Between the great mobile app and integration with Gsuite, Salesflare is the perfect CRM for the mobile user. I no longer feel chained to a desktop to manage my leads.
  • I used to have a Love-Hate relationship with CRMs but now actually enjoy using a CRM since using Salesflare and feel like I actually realize the value of using a CRM.
Gary Shouldis | TrustRadius Reviewer

Screenshots

Pricing Details

Creatio

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
$3,000*

* Per installation

Salesflare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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