Likelihood to Recommend
CrowdCompass was the best part of
each time I used it, from the ease of use to the customer service and handholding. I would recommend it for anyone using
Cvent Event Management
for an in-person event. I know
just rolled out their virtual event hub though, so for virtual and hybrid events that are employing the
family of tools, I would probably say CrowdCompass is unnecessary.
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Slido is great to use for live meetings, whether in person or via video conference; we mostly use this for Zoom meetings. You can use the different features at different times in your meeting: I love to start our All Hands meetings with a word cloud or a poll of some kind, and as people are joining via zoom it gets people feeling excited and connected even before we've started. It also gives us something fun to talk about while we're waiting for everyone to arrive and for the meeting to start. You can do a poll halfway through to keep people engaged, and then a poll at the end to see how you did, or maybe use the Q&A to see what questions come up without having the awkward zoom silence when you ask if anyone has any questions. I don't think this is helpful in smaller meetings, where people likely feel more comfortable interacting directly and asking questions verbally.
Read full review Pros Provides attendees with their personalized schedules at their fingertips. Facilitates networking through the ability to set appointments and send messages with other attendees, and inspires competition with The Game and Click challenges. Gives attendees the ability to view handouts, take notes and download the information to their personal computers when they get back to their offices. Read full review Great user interface, very easy to learn and use from the front-end to back. Easy for event attendees to access thanks to the intuitive event code system. Easy to set up q&a segments, including moderation and reddit-style up-voting to ensure the best questions are seen and answered. Read full review Cons Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded The app to upload/edit push notifications was only available on iPhone so I had to have another team member handle that seems I have an android phone. Emails (invites, etc.) often go to junk. Read full review A chat feature is required especially when using with Webex Events so that attendees only have one app to communicate with event hosts and panelists - currently they use slido app on phones to answer polls etc but have to chat to panelists via Webex webinars / events Read full review Likelihood to Renew
We have been using CrowdCompass for 3 years and it has all of the capabilities and functionality that we need, it's easy to use, and Cvent is always implementing new features and enhancements to keep up with the latest trends and technology.
Read full review Usability
It is very easy to use as everything is very intuitive. Configurating an app does not take too much time at the end, especially as soon as you already have done one as you can dupplicate the entire content. This is very practical when you use the app for annual events. Also few elements are not updatable once the app is published. Of course you can't change the entire design and the security settings which is a good thing anyway, but the entire content can be updated which allows you to publish your app quite early in advance to boost the engagement without having to wait to have everything in your hands (for instance the speakers bios or abstracts). Plus by adding more content regularly it encourage your audience to come back also regularly to check what is going on before the event.
Read full review Reliability and Availability
Have not had any issues with availability
Read full review Performance
Have had no issues
Read full review Support Rating
Once we paid for our apps, I felt like I was left to learn on my own. There are plenty of Help articles available, but no training sessions. I'm a visual learner and having to poke around and use trial and error to build the apps took way too much valuable time away from other parts of my job. It was frustrating and I brought it up with my CrowdCompass contact, but was told that they don't provide any training sessions and if I had questions I should refer to the Help articles or call support.
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The communication I've had directly from Slido was very professional and sets an excellent impression for the tone of the company.
Read full review Online Training
Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available
Read full review Implementation Rating
Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.
Read full review Alternatives Considered
Easier to use interface that directly links with our Cvent registration system. We switched due to this integration, the gamification improvements, the benefits for on-site check-in and session selections, and ease of design/use for our builder team. We have especially enjoyed the New Attendee experience over the look/interface of our previous apps
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I haven't evaluated other competitors, as I have seen Slido in action at an event and I was immediately hooked. That being said, I should bee looking at Slido's competitors, just to do my due diligence and ensure I'm familiar with the market landscape. I'm satisfied so far with what Slido's offering.
Read full review Scalability
works great no matter what type of program or how many people attending
Read full review Return on Investment Positive - CrowdCompass has allowed us to eliminate paper programs thus saving thousands of dollars in printing and labor Positive - the ability to send push notifications when there is a change to the schedule is something a paper program could never do Positive - adoption rates have been so high we are looking into using the program for more and more events Read full review We've had customers give feedback saying the tool was helpful and easy to use. We've had employees tell us that Slido was a great addition to the bigger internal meetings. External event attendees have told us Slido makes voting on items easier than past tools used. Read full review