CrowdStrike Falcon vs. Symantec Endpoint Security vs. Trend Vision One Endpoint Security

CrowdStrike Falcon

399 Reviews and Ratings

Symantec Endpoint Security

176 Reviews and Ratings

Trend Vision One Endpoint Security

104 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
CrowdStrike Falcon	Score 9.1 out of 10	N/A	CrowdStrike offers the Falcon Endpoint Protection suite, an antivirus and endpoint protection system emphasizing threat detection, machine learning malware detection, and signature free updating. Additionally the available Falcon Spotlight module delivers vulnerability assessment with no performance impact, no additional agents, hardware, scheduled scans, firewall exceptions or admin credentials.	$59.99 per endpoint/month (minimum number of endpoints applies)
Symantec Endpoint Security	Score 8.9 out of 10	N/A	Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.	$29.99 1 year 100-249 devices
Trend Vision One Endpoint Security	Score 8.7 out of 10	N/A	The Trend Vision One Endpoint Security platform provides antivirus and malware detection, and endpoint visibility. The product suite can be extended with associated applications that cover mobile endpoint protection, endpoint encryption, as well as network and server vulnerability protection.	$26.99 12 month subscription

Pricing

CrowdStrike Falcon

Symantec Endpoint Security

Trend Vision One Endpoint Security

Editions & Modules

Falcon Go (Small Business): $59.99
per endpoint/month (minimum number of endpoints applies)
Falcon Go (Small Business): $59.99
Falcon Pro: $99.99
per endpoint/month (for 5-250 endpoints, billed annually)
Falcon Enterprise: $184.99
per endpoint/month (minimum number of endpoints applies)

Endpoint Security, Initial Hybrid Subscription License With Support: $29.99
1 year 100-249 devices
Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support: $34.99
1 year 1-99 devices
Endpoint Security, Initial Hybrid Subscription License With Support: $90.99
3 years 100-249 devices
Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support: $99.99
3 years 1-99 devices
Symantec Endpoint Security Complete, Initial Hybrid Subscription License with Support: $200
3 years 1-99 devices

Trend Micro Vision One Endpoint Security Core - subscription license renewal - 1 device: $26.99
12 month subscription
Trend Micro Vision One - License - 51-250 Users - New Subscription: $35.99
12 month subscription
Trend Micro Vision One Endpoint Security Pro - subscription license - 1 device: $178.99
12 month subscription

Offerings

Pricing Offerings
CrowdStrike Falcon	Symantec Endpoint Security	Trend Vision One Endpoint Security
Free Trial
Yes	No	Yes
Free/Freemium Version
No	No	No
Premium Consulting/Integration Services
No	No	No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	CrowdStrike Falcon	Symantec Endpoint Security	Trend Vision One Endpoint Security
Considered Multiple Products	CrowdStrike Falcon PD Prajwal Deshmukh Cyber Security Analyst Chose CrowdStrike Falcon I have evaluated Cortex XDR and SentinelOne Singularity alongside CrowdStrike Falcon, and while all three are capable enterprise-grade solutions, Falcon ultimately stood out due to its cloud-native architecture, broader modular coverage, and stronger identity-focused detection. … Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon It was just a legacy AV program onboarded during initial setup days. As the org. As it expanded, its threat landscape also grew, and we needed a next-gen solution to protect against evolving threat vectors. Falcon EDR was the one that solved all these in a single place. Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon The POC they did for us convinced us of everything we could achieve with CrowdStrike Falcon and how advanced the integration with other solutions was. Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon CrowdStrike Falcon blows the competition out of the water. The depth of granular detail that is provided about each endpoint is unmatched. Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon CrowdStrike Falcon provides advanced threat hunting techniques and advanced threat and endpoint detection response Incentivized Helpful? HG Henry Garcia Cybersecurity Engineer Chose CrowdStrike Falcon CrowdStrike is a very easy tool to manage. There is only one agent that is needed to deploy. This makes management much easier. Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon Depends on your network architecture.. NDR can be very expensive. EDR works on almost all network architectures, even those segmented networks. However if you rely on centralized switch and older style of network architecture, NDR should be asses and considered, especially if … Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon different solution. Where CrowdStrike gives us endpoint visibility and control, Darktrace gives us network visibility and control Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon Because it was a leader when we were shopping and many other agencies suggested that Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon We were a former Arctic Wolf customer and feel like they worked more as a team with us. Cylance is what we're looking at possibly migrating to. Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon It stacks on top. We love the ease of use, the third-party integration, having AI, and the CrowdStrike team was way more helpful with our team, so that adoption was within a couple of months. We also compared prices, and the value was higher, with a faster ROI, which helps our … Incentivized Helpful? Dan Clark Senior Network and Security Administrator Chose CrowdStrike Falcon There really wasn't a question. CrowdStrike is best in class and really doesn't have an equal in this space, any other threat protection vendor is a compromise in some area, and even though we are paying for the premier service, we can feel comfortable and protected with our … Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon Sentinelone is bit complicated language use in there console in compare to CrowdStrike Falcon. CrowdStrike Falcon have much big modules and features but sentinelone don't. CrowdStrike Falcon have one single unified agent and in sentinelone bit confused in selection of agent … Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon CrowdStrike is by far the superior product as we have had zero problems since installing compared to Trend where is positively failed us. We switched and again have had zero issues with the product and it protects our environment as it should without much interaction. Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon Falcon EDR is a popular cloud-native endpoint security solution that businesses employ to protect against contemporary cyberthreats. Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon CrowdStrike Falcon is way ahead of Symantec, and covers features that defender XDR doesn't, even if you purchase all the addons. I think the only real competitors are Sentinel One, maybe Palo Alto or Huntress, or Carbon Black. Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon In my opinion, CrowdStrike Falcon provides superior detection and prevention capabilities over Jamf Protect. At the time we purchased (2017) CrowdStrike Falcon was more advanced than SentinelOne and Microsoft Defender for Endpoint. Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon CrowdStrike Falcon is far superior in all aspects. I love the features and support they provide. Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon CrowdStrike Falcon is an industry leader in this sector and is superior in its low overhead agent, having minimal impact on end-users. We plan to migrate our macOS fleet when our existing contract expires. Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon We felt that CrowdStrike had a more comprehensive security tool set and the overall cost for CrowdStrike was less than those other solutions. Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon Advance detection capability.Overwatch threat hunt team which proactively hunts your environment Interactive sandbox. Reduced false positives & ease of whitelisting to granular level.AI and ML can analyze events to identify subtle patterns that might indicate malicious … Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon In my opinion, CrowdStrike Falcon does a better job of detection than Carbon black in all forms. Compared to SentinelOne XDR, CrowdStrike Falcon does a better job of finding potential threats even though the machine learning based detection cause more False Positives than the … Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon It is superior on the following two: Advanced threat detection because AI and ML can analyze vast amounts of data to identify subtle patterns that might indicate malicious activity, even zero-day attacks (previously unknown threats).Reduced false positives because it can help … Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon It’s provides all of what the other solutions offered individually and at a better price. Incentivized Helpful? Verified User Anonymous Chose CrowdStrike Falcon At the time of purchase CrowdStrike provided the best featureset and value proposition for the organisation. The cloud first nature of the product and the mix of heuristic and behaviour based detection technologies was better than anything else that we looked at. Incentivized Helpful?	Symantec Endpoint Security Verified User Anonymous Chose Symantec Endpoint Security I have worked on many antivirus tools, but according to my opinion, this is a stable and reliable product. Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security The versions of Mcafee that we've tried don't really cover our small business needs like Symantec Endpoint Security does. Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security Symantec Endpoint Security seems to be a more mature solution compared with CrowdStrike, particularly when CS was just recently getting their USB blocking functionality rolled out for macOS endpoints this year. Another differentiator with CrowdStrike is that Symantec ES still … Incentivized Helpful? Tony Ryan CIO (Chief Information Officer) Chose Symantec Endpoint Security Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for … Incentivized Helpful? BS Brett Stone Network Operations Manager Chose Symantec Endpoint Security Symantec Endpoint Security stacks up very well against the competition. One thing that is very different about Symantec compared to the competitors is that Symantec will not steal all your PC resources and will run fine with most applications. Some other AV products are … Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security We've completed a POV on Crowdstrike Falcom Endpoint Protect and are very excited to move over to that platform and away from the Symantec protect suite. Crowdstrike has behavior based analysis and scanning, vulnerability detection, and best of bread support and managed … Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security In comparison with Microsoft Defender for Endpoint Symantec Endpoint Security has, in my opinion, more scalable file inspection/spyware/antivirus settings. Plus it is more stable in a multi-OS user environment. But it also has numerous issues with itself and related Symantec … Incentivized Helpful? EF Earl Foggs Computer and Information Systems Manager Chose Symantec Endpoint Security Haven't had to use or consider another product. SES Does it all and more Incentivized Helpful? SM Sean Muller IT Security Manager Chose Symantec Endpoint Security Cylance: (Active Engage) (Cost 4x Symantec [Endpoint Security]) Cylance is a good product but we have it through an MSSP and only have read-only. The certification and training for the entry [are] like 3 hours of videos but a smart person can just go in and look as the system … Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security We have evaluated McAfee, it degrades the performance of computers and also the feature set were not properly working, it also lacked the key features that we require, the cost is also higher, on other hand we also evaluated Microsoft system center endpoint protection it has … Incentivized Helpful? DM Drew Moen CEO / CTO Chose Symantec Endpoint Security Simply superior in every way in my opinion. These others were not in the market when we started with SEP. Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security Symantec Endpoint Production is hands down my least favorite endpoint projection software on the market today. It's a difficult endpoint to deploy, manage and remove. It's a heavy client so once you get it installed it consumes a large amount of resources on the endpoint. … Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security I have used competing software from different vendors such as McAfee, Eset, and Trend Micro. I found that Symantec Endpoint Security distributes its updates flawlessly and sends a very clear and comprehensive daily report. I also find the customer service very helpful once it … Incentivized Helpful? Muhammad Mulla Systems Administrator, Core Infrastructure & Microsoft Systems Chose Symantec Endpoint Security Symantec Endpoint Protection really shines against its competitors when it comes to centralized management. It falls a little short when it comes to cloud deployments. Incentivized Helpful? Eric Krueger North America IT Field Services Manager Chose Symantec Endpoint Security More robust options and protections than Malware Bytes. Better overall detection and alerting to security issues. The overall ROI was better for us and we felt would also give us a stronger line of defense in our overall security strategy. We chose Symantec Endpoint because it … Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security Symantec Endpoint Protection outperformed all other competitor front-line antivirus products with more accurate signature detections and less false positives. We ultimately chose to pair SEP with Malwarebytes Anti-Malware to provide a more comprehensive security solution that … Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security I have used Symantec Endpoint Protection for many years successfully. I truthfully have not compared it to any of the other major alternatives out there, as Symantec Endpoint Protection has continued to get the job done. Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security Eset is better for on-premises integration. You install the administration console on a local machine, unlike Symantec Endpoint Protection, which is entirely cloud-based, and you can scan your network and perform silent installs. They seem to have a reasonable level when it … Incentivized Helpful? MH Mike Hernandez Operations Manager Chose Symantec Endpoint Security The functionality is about the same. Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security Malwarebytes and Norton Internet Security Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security We did use a mix of Symantec and ClamWin AV and after that a mix of Symantec and AVG for our store locations. We also tested Comodo and McAfee at one point. McAfee was too expensive for our budget and Comodo I believe just didn't deploy to our store locations easily. We did … Incentivized Helpful? Prince Matema Accounting Assistant Chose Symantec Endpoint Security We haven't evaluated any other products that compare. Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security Our company has used both the Norton and Symantec systems for years. Therefore, I have never used any other system. We are so pleased with Symantec and have never seen a need to use any other programs. Incentivized Helpful? Denis Pereira Programmer Analyst Chose Symantec Endpoint Security The company decided to opt for Symantec Endpoint Protection because of efficiency and what it promises to do. Besides being an investment which has been used for more than 10 years. For any and all problems, the software presents a solution at the time, in addition to sending … Incentivized Helpful? Paul Li Senior Associate Chose Symantec Endpoint Security Symantec Endpoint Protection stacks up well against its competitors. It's priced very competitively. It's easy to install. Most important of all it catches viruses and prevents them from attacking one's computer. Incentivized Helpful?	Trend Vision One Endpoint Security JJ Justin Johnson Information Technology Director Chose Trend Vision One Endpoint Security Honestly they are fairly similar in the nature. The biggest benefit to us as an organization was the cost and prior knowledge of the product. Both products offer a great solution so it just comes down to personal preference and cost. Incentivized Helpful? Verified User Anonymous Chose Trend Vision One Endpoint Security Another organization was using this software and Trend micro is widely used now a days and remote support is a positive thing. Also policy and updates are always on time delivered by the vendor. Online many software were compared by SME. Incentivized Helpful? ST Starling Trinidad IT Chose Trend Vision One Endpoint Security For me, Trend Micro Apex One with its low performance is the best option at the time to buy a solution like this, with its flexibility through on-premises or saas deployment options you can choose the option that best fix to you, has an advanced automated threat detection and … Incentivized Helpful? Verified User Anonymous Chose Trend Vision One Endpoint Security None. Incentivized Helpful? BY Brady Yeoman Regional IT Manager Chose Trend Vision One Endpoint Security Trend Micro is a company headquartered in the USA and provides a high-quality product with minimal impact of resources on the computers. Leaving both IT and endpoint users happy. Incentivized Helpful? SJ Shannon Johnson System Engineer Chose Trend Vision One Endpoint Security Trend Micro Apex One (formerly OfficeScan), to me, is head and shoulders above both of those products. You could take the best parts of both products combined and Trend Micro Apex One (formerly OfficeScan) is still so much more reliable, easier to manage, and trustworthy than … Incentivized Helpful? Verified User Anonymous Chose Trend Vision One Endpoint Security When comparing trend micro apex one to symantec endpoint protection there is a definite and stark difference. Symantec cannot find or stop viruses but it has an easy to use agent upgrade management system. On the other hand Trend micro seems to find and stop numerous viruses … Incentivized Helpful? Nathan Roberts Director, Management Information Systems Chose Trend Vision One Endpoint Security I have evaluated several endpoint security products over the years, but Trend Micro consistently lands in the Gartner's magic quadrant of best companies in this space, reviews well, and, most tellingly, I have had great success with their products. Every iteration brings … Incentivized Helpful? David Schwartz IT Director Chose Trend Vision One Endpoint Security Apex One beats on non-Trend Micro product by leaps and bounds, not just on price but overall functionality. When comparing it to the other Trend Micro products, it really comes down to what features you're looking for and what sort of devices you need to have covered. Either … Incentivized Helpful? LL Lee Ludlum IT Technical Support Specialist Chose Trend Vision One Endpoint Security Trend Micro Deep Security Smart Check Incentivized Helpful? Jorge Flores VIP Support Analyst Chose Trend Vision One Endpoint Security We have chosen Trend Micro due to the availability to migrate our physical server to the cloud. It has reduced the maintenance cost of the data center and offers the same, if not more, protection then we used to have. Also, the provider that sold us Trend Micro offers more … Incentivized Helpful? Breanna Walsemann Marketing and Advertising Consultant Chose Trend Vision One Endpoint Security I believe Trend Micro is a much better solution than Norton. Norton allows more spam to come through whereas Trend Micro does a better job of preventing such things. Incentivized Helpful? Verified User Anonymous Chose Trend Vision One Endpoint Security Trend micro has been superior compared to McAfee endpoint antivirus. It is very intuitive on what to block and what to allow. Incentivized Helpful? Tom Parker Remote Facilities Systems Support Analyst Chose Trend Vision One Endpoint Security The cost is lower and less resources to run Trend. Incentivized Helpful? Nathan Venno IT Manager Chose Trend Vision One Endpoint Security I would never deploy Trend Micro on any scale to anyone ever. I work in an SMB, don't have much exposure or Internet traffic (other than the usual stuff). I just need something that will adequately protect my users without being intrusive or burdensome to run and operate. I … Incentivized Helpful? Verified User Anonymous Chose Trend Vision One Endpoint Security McAfee can be confusing and I do not like the licensing model. AVG is good for home use but not the best for business. Incentivized Helpful? Verified User Anonymous Chose Trend Vision One Endpoint Security I chose Trend Micro instead of Kaspersky Work space Security because of the price. However, Kaspersky is in a much better place in the AntiVirus comparatives like: https://www.av-comparatives.org Incentivized Helpful? Ratulsnigdha Saha Network/Systems Engineer Chose Trend Vision One Endpoint Security The installation is very straight forward from infrastructure perspective and it's easy to maintain the product. It's easy for users to use the agent and run frequent scans on the machine as needed. It does have some very high end features if time is used to explore them, it … Incentivized Helpful? Verified User Anonymous Chose Trend Vision One Endpoint Security I really liked the offerings from GFI Vipre in terms of feature set and simplicity, as well as the cloud management for all clients. Another plus was the patch management feature that applied to "3rd-party" applications. I ended up staying with Trend Micro OfficeScan because … Incentivized Helpful? Verified User Anonymous Chose Trend Vision One Endpoint Security Mostly it was an ease of deployment. At the time it had the best deployment package. Incentivized Helpful? Joe Barnett Director of Technology and Information Services Chose Trend Vision One Endpoint Security Trend Micro stacks up very well from a technology standpoint. Pricing is higher than other competitors. Incentivized Helpful? Aaron Myers Senior Business Systems Analyst Chose Trend Vision One Endpoint Security Both Kaspersky and Symantec were less than ideal solutions that caused more problems than they fixed. They were very difficult to manage and, while fully featured, caused compatibility issues and CPU spikes that are non-existent with Trend. Incentivized Helpful?

Features

CrowdStrike Falcon

Symantec Endpoint Security

Trend Vision One Endpoint Security

Endpoint Security

Comparison of Endpoint Security features of Product A and Product B
	CrowdStrike Falcon 8.8 Ratings 3% above category average	Symantec Endpoint Security 9.2 Ratings 7% above category average	Trend Vision One Endpoint Security 8.1 Ratings 5% below category average
Anti-Exploit Technology	9.00 Ratings	9.00 Ratings	7.60 Ratings
Endpoint Detection and Response (EDR)	9.20 Ratings	9.90 Ratings	9.00 Ratings
Centralized Management	9.00 Ratings	9.00 Ratings	8.80 Ratings
Hybrid Deployment Support	8.20 Ratings	9.00 Ratings	8.00 Ratings
Infection Remediation	8.90 Ratings	9.00 Ratings	7.60 Ratings
Vulnerability Management	7.70 Ratings	9.80 Ratings	7.00 Ratings
Malware Detection	9.30 Ratings	9.00 Ratings	9.00 Ratings

Best Alternatives
	CrowdStrike Falcon	Symantec Endpoint Security	Trend Vision One Endpoint Security
Small Businesses	ThreatLocker Score 9.2 out of 10	ThreatLocker Score 9.2 out of 10	ThreatLocker Score 9.2 out of 10
Medium-sized Companies	BlackBerry Protect (CylancePROTECT) Score 9.1 out of 10	BlackBerry Protect (CylancePROTECT) Score 9.1 out of 10	BlackBerry Protect (CylancePROTECT) Score 9.1 out of 10
Enterprises	BeyondTrust Endpoint Privilege Management Score 10.0 out of 10	BeyondTrust Endpoint Privilege Management Score 10.0 out of 10	BeyondTrust Endpoint Privilege Management Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives	View all alternatives

User Ratings
	CrowdStrike Falcon	Symantec Endpoint Security	Trend Vision One Endpoint Security
Likelihood to Recommend	9.0 (0 ratings)	9.0 (0 ratings)	8.0 (0 ratings)
Likelihood to Renew	10.0 (0 ratings)	9.1 (0 ratings)	8.0 (0 ratings)
Usability	10.0 (0 ratings)	9.0 (0 ratings)	9.0 (0 ratings)
Availability	- (0 ratings)	9.0 (0 ratings)	- (0 ratings)
Support Rating	10.0 (0 ratings)	1.0 (0 ratings)	8.0 (0 ratings)
In-Person Training	9.0 (0 ratings)	- (0 ratings)	- (0 ratings)
Implementation Rating	10.0 (0 ratings)	6.4 (0 ratings)	- (0 ratings)

User Testimonials
	CrowdStrike Falcon	Symantec Endpoint Security	Trend Vision One Endpoint Security
Likelihood to Recommend	CrowdStrike Falcon is ideal for large, cloud-native enterprises that prioritize advanced behavioral detection and have a mature SOC to manage their intelligence. However, its cloud-reliant architecture makes it a poor fit for air-gapped or offline networks. Additionally, small organizations with limited staffing may find it difficult to manage, while teams that require integrated SOAR and vulnerability management might be discouraged by the need for additional licensing to unlock those capabilities. Incentivized Verified User Anonymous Read full review	We have found that Symantec Endpoint Security is better suited to newer systems running faster processors and more than 8GB RAM otherwise the client agent takes up too many resources and slows the system down. However, if you have a reasonably modern fleet of systems it does everything you would expect from an Endpoint Protection solution and works well as part of a multi-layered cybersecurity policy. Incentivized Tony Ryan CIO (Chief Information Officer) Read full review	I think Trend is well suited for businesses that need an all-in-one malware/antivirus/EDR solution. It works well and runs smoothly in the background not hindering the users. Our only issue with it is the use of it and secure browsers for state testing. The EDR wants to automatically blocked the use of secure browsers setup by the state. Incentivized JJ Justin Johnson Information Technology Director Read full review
Pros	The Log analysis is very detailed and easy to use. Prevent and block all type of malwares. Great threat intelligence which is very up-to-date with the recent cyber attacks very user friendly in access and management Automated feature of detecting, taking action and closing incidents using fusion workflow. Incentivized Verified User Anonymous Read full review	The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them. The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date. I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself. Incentivized Debbie Johnson Systems Administrator Read full review	End point implementation: the roll-out of Trend Micro was extremely easy! Server/Device policies: creating both endpoint and server device policies is something we were looking for in a system, since we have a variety of both endpoints with users, as well as several unattended servers needing specific limitations. License Management: removing Trend Micro from machines before destruction or retirement is done in a pinch. There's no struggling to free up an unused license Incentivized David Schwartz IT Director Read full review
Cons	The Dashboard can become overwhelming at times, too much information to absorb Computers that may have made it out into the field without the endpoint sensor are very difficult to find As with all systems that rely on machine learning false positives occurr Incentivized Verified User Anonymous Read full review	Removing dead clients from the console. This is nearly impossible to do, and makes keeping the console clean a very difficult task. Poorly tested versions are sometimes released that cause serious issues for users. This ranges from browsers malfunctioning to BSOD errors. Malware detection is good but not great. We are not confident in SEP by itself to neutralize malware threats. It's detection rate just isn't high enough for next generation and zero day threats. Kurt Ferguson Lead Desktop Analyst Read full review	Only thing I would have to say that's negative is the reporting aspect. Basic reporting is good but still lacks some details. This is a problem with many of the software vendors I have encountered in the past as well. Reporting is still much better than most. Incentivized SJ Shannon Johnson System Engineer Read full review
Likelihood to Renew	Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI. Incentivized Verified User Anonymous Read full review	Continued satisfied support. The saying "if it ain't broke, don't fix it..." comes to mind. It works, and we'll continue to use it and support Symantec. Incentivized Verified User Anonymous Read full review	It is very easy to stick with a vendor year after year, and it is also easy to see the faults in a product and want to change. This is the first time I have renewed with an antiviurs provider as others have been less than ideal and caused issues where there were none before, so while it isn't perfect, it is the best of the bunch currently and I am hopeful that it will continue to improve in future versions. Incentivized Aaron Myers Senior Business Systems Analyst Read full review
Usability	I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers. Incentivized FM Fotis Mastakas Fotis Mastakas Read full review	The rating reflects Symantec Endpoint Security's ability to balance enterprise grade security with user-friendly workflows or advanced configurations require extra effort. For most organizations, the streamlined management and robust automation justify the high score. Management GUI is old fashined and need to be improve. Older devices may experience slowdowns during full scans without careful configuration. Incentivized Verified User Anonymous Read full review	The dashboard is user-friendly and allows for an IT admin to quickly deploy the software. The users do not even notice the program running in the background. From the dashboard the IT department can monitor all the workstations for issues and maintain good health of the network. Incentivized JJ Justin Johnson Information Technology Director Read full review
Reliability and Availability	No answers on this topic	We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it Incentivized Verified User Anonymous Read full review	No answers on this topic
Support Rating	Support is generally pretty fast and gets right to the issue. We haven't had to use them much, fortunately, but the issues and questions we've had are usually answered quickly. The customer success manager/account manager you're assigned will also follow up with you on a regular cadence to ensure you're getting the most out of the subscription. There's not a whole lot of room to improve, other than the general confusion about what is/what is not covered in custom packages you're subscribed to. The initial purchase took much longer because of a package name changes and realignments of different modules into those packages. Incentivized Randy Munroe Information Security Analyst Read full review	Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow. Incentivized Verified User Anonymous Read full review	It has been difficult at sometimes, the support people at one point told me that they couldn't tell me information about OfficeScan because it was knowledge that was passed down from engineer to engineer. The issue was that if you used the msi for the install any further installs would require the msi to have the same exact name or else the install fails and corrupts the install. This information is not listed anywhere on trends website. Support kept trying to get me to use the exe for installs instead, but we use SCCM and msi's work better. We had to write a script to come up with a solution so that we could uninstall the software and install the new software. Trend did provide the technical expertise to help with the script and had us work with one of the developers in order to resolve that issue. So they did fix their screw up but it took a while and several complaints. Incentivized Verified User Anonymous Read full review
In-Person Training	There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any. Incentivized Verified User Anonymous Read full review	No answers on this topic	No answers on this topic
Online Training	The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user. Incentivized Verified User Anonymous Read full review	No answers on this topic	No answers on this topic
Implementation Rating	Read the documentation Incentivized Verified User Anonymous Read full review	Use a third party deployment tool and not the deployment option within the SEP Manager itself. Incentivized Verified User Anonymous Read full review	No answers on this topic
Alternatives Considered	I have evaluated Cortex XDR and SentinelOne Singularity alongside CrowdStrike Falcon, and while all three are capable enterprise-grade solutions, Falcon ultimately stood out due to its cloud-native architecture, broader modular coverage, and stronger identity-focused detection. Cortex XDR performs very well in environments already heavily invested in the Palo Alto ecosystem, particularly for network-to-endpoint correlation, but it introduces additional complexity and infrastructure overhead. SentinelOne excels in autonomous remediation and offline protection, especially with ransomware rollback, but is more endpoint-centric and comparatively limited in native identity and exposure-risk context. CrowdStrike Falcon provided the best overall balance by combining NGAV, EDR, identity protection, exposure management, threat intelligence, and managed hunting within a single lightweight agent and unified console, enabling better scalability, faster investigations, reduced tool sprawl, and stronger protection against modern identity-driven attacks, making it the most aligned choice for our security and operational objectives. Incentivized PD Prajwal Deshmukh Cyber Security Analyst Read full review	Symantec Endpoint Security seems to be a more mature solution compared with CrowdStrike, particularly when CS was just recently getting their USB blocking functionality rolled out for macOS endpoints this year. Another differentiator with CrowdStrike is that Symantec ES still provides both on-demand scanning & real-time signature-based detection in addition to solely real-time machine learning detection whereas on-demand scanning and signatures are not available on CrowdStrike. This means there is a doubt as to whether we can use CS to comply with some of our PCI DSS obligations which specifically require the use of signature-based antivirus solutions. Incentivized Verified User Anonymous Read full review	When comparing trend micro apex one to Symantec Endpoint Protection there is a definite and stark difference. Symantec cannot find or stop viruses but it has an easy to use agent upgrade management system. On the other hand Trend micro seems to find and stop numerous viruses including things that are not viruses. And the upgrading used to be an issue but it is supposed to be better now, in apex one Incentivized Verified User Anonymous Read full review
Return on Investment	Due to some of the difficulties with Support and Sales, we are likely looking to change to another vendor. We sometimes don't feel like customers. When the bluescreen incident occurred (worldwide outage) in July 2024, we were unable to contact support due to the high volume of calls at the same time. We had to figure out how to remediate it ourselves, which we did, and recovered before the vendor's official release of fixes. It shook my confidence in them. The product itself performed well over the last 2 years, which has kept us safe and productive. The product is good. Incentivized Verified User Anonymous Read full review	Symantec [Endpoint Security] cost 50k less than other options while providing similar benefits over the last year Cylance conflicted with Symantec [Endpoint Security] and Cisco Umbrella Client (All 3 at the same time) causing us to rebuild many desktops Symantec [Endpoint Security] made it easy to detect where issues were and repair them Incentivized SM Sean Muller IT Security Manager Read full review	Since the product is a full suite of protection rolled into a single product, we've seen ROI through cost reduction and simplified management. And while we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several. While we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several. Incentivized Nathan Roberts Director, Management Information Systems Read full review
ScreenShots			Trend Vision One Endpoint Security Screenshots