What users are saying about
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Top Rated
384 Ratings
Cvent Event Management
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Top Rated
384 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 384 reviews and ratings
Hopin
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Top Rated
48 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 48 reviews and ratings
Attribute Ratings
- Cvent Event Management is rated higher in 2 areas: Likelihood to Renew, Support Rating
- Hopin is rated higher in 2 areas: Likelihood to Recommend, Usability
Likelihood to Recommend
8.6
Cvent Event Management
86%
229 Ratings
8.8
Hopin
88%
34 Ratings
Likelihood to Renew
9.4
Cvent Event Management
94%
20 Ratings
7.9
Hopin
79%
2 Ratings
Usability
7.2
Cvent Event Management
72%
22 Ratings
8.9
Hopin
89%
3 Ratings
Availability
8.2
Cvent Event Management
82%
3 Ratings
Hopin
N/A
0 Ratings
Performance
7.3
Cvent Event Management
73%
3 Ratings
Hopin
N/A
0 Ratings
Support Rating
8.9
Cvent Event Management
89%
102 Ratings
8.2
Hopin
82%
2 Ratings
In-Person Training
6.4
Cvent Event Management
64%
2 Ratings
Hopin
N/A
0 Ratings
Online Training
8.2
Cvent Event Management
82%
2 Ratings
Hopin
N/A
0 Ratings
Implementation Rating
6.5
Cvent Event Management
65%
13 Ratings
Hopin
N/A
0 Ratings
Product Scalability
8.2
Cvent Event Management
82%
2 Ratings
Hopin
N/A
0 Ratings
Likelihood to Recommend
Cvent Event Management
Well suited:1. Quick or complex Registration pages for any event, conference or webcast for 10+ attendees allowing for details and confirmations to be presented and details sent 2. Allow for notifications to hold dates for upcoming events 3. Allow for a temperature check in the form of a survey of a group for making decisions, checking needs, etc. (open or blind send) Not as suited:1. Trying to make the wrong Cvent tool for the job at hand. (example, using standard flex registration tool for one on one appointments instead of the appointment tool)
Cvent Web / Mobile App Designer
American Express Global Business TravelEvents Services, 5001-10,000 employees
Hopin
Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.

Verified User
Analyst in Human Resources
Financial Services Company, 501-1000 employeesPros
Cvent Event Management
- Complex event registrations with multiple attendee types
- Widget-based event website and email builder makes marketing quick and easy, especially for users without HTML/CSS knowledge; HTML widget allows for customization for those who want to fine-tune
- Plenty of custom fields allowed in contact records
- Clean interface
- Email automation and filtering capabilities
- Event registration links to contact record
- Robust reporting, both standard and custom
- Responsive and helpful customer service/tech support available via chat
Communications & Technology Director
Ohio Veterinary Medical AssociationNon-profit Organization Management, 1-10 employees
Hopin
- Awesome for managing several sets of panelists
- Very easy to manage event attendees
- Love the chat functionality during the events, enabling the audience to connect with each other
- Hugely simple for anyone with little tech knowledge to design and run an event
- Cost effective for the volume of events we run, where we need scale and quality
- Live streaming an event is also very well catered for
- Branding across the platform is simple to implement
Chief Growth Officer
Tech NationOnline Media, 51-200 employees
Cons
Cvent Event Management
- Feedback Cross-Event Reporting: I would love to see [Cvent Event Management] add event feedback survey reporting to the cross-event reports. I spend a good amount of time collecting this data manually and manipulating it for a full year of events.
- OnArrival Application Login: If you make an error logging in 3 times in a row, it locks you out for a good chunk of time. Would like a two-dept verification to avoid.
- Networking: Before covid, we used to have a good amount of in-person networking opportunities for [Cvent Event Management] users that were free- now it is really only [Cvent] connect for face-to-face events it seems?
Event Marketing Specialist
CochlearMedical Device, 1001-5000 employees
Hopin
- The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests.
- I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are.
Founder
AllAccessConEvents Services, 1-10 employees
Pricing Details
Cvent Event Management
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Required
Starting Price
—Cvent Event Management Editions & Modules
—
Additional Pricing Details
—Hopin
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
Hopin Editions & Modules
Edition
Starter | $83.251 |
---|---|
Business | Contact Sales |
Enterprise | Contact Sales |
Growth | $667.003 |
- per month
- none
- per month
Additional Pricing Details
—Likelihood to Renew
Cvent Event Management
Cvent Event Management 9.4
Based on 20 answers
It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use
Senior Internal Communications Specialist
CortlandReal Estate, 1001-5000 employees
Hopin
Hopin 7.9
Based on 2 answers
We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due
Marketing Director
Global Publishing, Inc.E-Learning, 11-50 employees
Usability
Cvent Event Management
Cvent Event Management 7.2
Based on 22 answers
It does take some time to learn the system and the help articles are not always up to date, but it is also fairly intuitive and once you learn the basics, you can do very complex things without having to learn complex procedures.
Assistant Director
Bucknell UniversityEducation Management, 501-1000 employees
Hopin
Hopin 8.9
Based on 3 answers
I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
Creative Media and Ideation
Office Dynamics InternationalEducation Management, 1-10 employees
Reliability and Availability
Cvent Event Management
Cvent Event Management 8.2
Based on 3 answers
There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesHopin
No score
No answers yet
No answers on this topic
Performance
Cvent Event Management
Cvent Event Management 7.3
Based on 3 answers
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesHopin
No score
No answers yet
No answers on this topic
Support Rating
Cvent Event Management
Cvent Event Management 8.9
Based on 102 answers
I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.

Verified User
Team Lead in Other
Non-profit Organization Management Company, 501-1000 employeesHopin
Hopin 8.2
Based on 2 answers
For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
New Business and Product Development, Events
SAE InternationalAutomotive, 201-500 employees
In-Person Training
Cvent Event Management
Cvent Event Management 6.4
Based on 2 answers
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesHopin
No score
No answers yet
No answers on this topic
Online Training
Cvent Event Management
Cvent Event Management 8.2
Based on 2 answers
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesHopin
No score
No answers yet
No answers on this topic
Implementation Rating
Cvent Event Management
Cvent Event Management 6.5
Based on 13 answers
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.

Verified User
Administrator in Other
Accounting Company, 10,001+ employeesHopin
No score
No answers yet
No answers on this topic
Alternatives Considered
Cvent Event Management
Our existing relationship with [Cvent Event Management] led us to stick with them when it came time to choose a virtual platform, and it certainly delivered and showed that it had the capability to be the polished, yet simple, platform that resonated best with our audience. The new virtual offering was still going through some growing pains when we used it, but it has the potential to be a major competitor in the virtual event space, and they're already well established in the in-person event management space.
Office Manager
ACCTNon-profit Organization Management, 1-10 employees
Hopin
We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.
Director
Built Environment NetworkingCommercial Real Estate, 11-50 employees
Scalability
Cvent Event Management
Cvent Event Management 8.2
Based on 2 answers
It is a perfect fit no matter how big or small your event is

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesHopin
No score
No answers yet
No answers on this topic
Return on Investment
Cvent Event Management
- It allows us to be ahead of our competitors who do not use Cvent - we have a lot more capabilities using Cvent Event Management.
- It allows for a more streamlined internal planning process with little room for variations from planner to planner.
Meeting Planner
Infinix Global Meetings & Events / Rx Worldwide Meetings, Inc.Events Services, 11-50 employees
Hopin
- Without Hopin, it would have been impossible to host an event at the scale and user interface that we did, with the staff limitations we have. Hopin enabled us to execute a very high standard with limited resources. For example, before Hopin, we could only attract about 100-200 attendees. With Hopin, we 3x our registrations and attendees.
- The data collected from their system on attendees allows us to more accurately speak to our target market based on their tracked habits during the event.
Head of Field Marketing & Events
LinearBComputer Software, 51-200 employees