Cvent Event Management vs. Hopin

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cvent Event Management
Score 8.0 out of 10
N/A
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling…N/A
Hopin
Score 8.2 out of 10
N/A
Hopin is an online events platform from the company of the same name in London, that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement tools. Integrations with online registration tools - such as Cvent, Marketo, Pardot, Eloqua, and Eventbrite add event registrations to Hopin. Hopin also provides a mobile that app that supports video networking, real…
$83.25
per month
Pricing
Cvent Event ManagementHopin
Editions & Modules
No answers on this topic
Starter
$83.25
per month
Growth
$667.00
per month
Business
Contact Sales
Enterprise
Contact Sales
Offerings
Pricing Offerings
Cvent Event ManagementHopin
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cvent Event ManagementHopin
Considered Both Products
Cvent Event Management
Chose Cvent Event Management
I prefer the design interface and functionality- ease of use
Chose Cvent Event Management
There are no "one size fits all" event platforms, but Cvent was built for event management overall and accomodates most needs. The budget/spend is just a bit higher than other platforms on the market. It is an investment and long-term tool for organizations to have in their …
Hopin
Chose Hopin
Hopin has always topped our evaluations as the best platform providing the most complete range of desired features for the price they offer. For us, they lead the way in events platforms, and unless the group of people is small, we will use them as our first option for events …
Chose Hopin
Hopin is an all in one platform, that requires little integration. They are building and updating the product more and more each day so that it's the platform has all the features that you need. From registration to hosting the event, to post-event reporting, Hopin has it all. …
Top Pros
Top Cons
Features
Cvent Event ManagementHopin
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Cvent Event Management
8.1
37 Ratings
3% below category average
Hopin
-
Ratings
Responsive Design for Web Access8.135 Ratings00 Ratings
Mobile Application8.135 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.033 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Cvent Event Management
8.2
33 Ratings
1% above category average
Hopin
-
Ratings
Calendar integration8.029 Ratings00 Ratings
Meeting initiation8.225 Ratings00 Ratings
Integrates with social media7.823 Ratings00 Ratings
Record meetings / events8.917 Ratings00 Ratings
Slideshows8.018 Ratings00 Ratings
Event registration8.633 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Cvent Event Management
8.2
29 Ratings
2% above category average
Hopin
-
Ratings
Live chat8.323 Ratings00 Ratings
Audience polling8.128 Ratings00 Ratings
Q&A8.429 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Cvent Event Management
7.9
34 Ratings
8% below category average
Hopin
-
Ratings
User authentication8.033 Ratings00 Ratings
Participant roles & permissions7.831 Ratings00 Ratings
Confidential attendee list8.029 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Cvent Event Management
8.3
38 Ratings
1% above category average
Hopin
-
Ratings
Branding options8.234 Ratings00 Ratings
Integration to Marketing Automation8.224 Ratings00 Ratings
Attendee list export8.537 Ratings00 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Cvent Event Management
7.8
41 Ratings
4% below category average
Hopin
-
Ratings
Registration, RSVP, and ticketing8.538 Ratings00 Ratings
Email marketing7.839 Ratings00 Ratings
Livestreaming7.823 Ratings00 Ratings
Audience engagement7.731 Ratings00 Ratings
Event recording8.322 Ratings00 Ratings
Virtual booths7.121 Ratings00 Ratings
Networking7.124 Ratings00 Ratings
Event analytics8.038 Ratings00 Ratings
Best Alternatives
Cvent Event ManagementHopin
Small Businesses
OneCause
OneCause
Score 9.2 out of 10
BigMarker
BigMarker
Score 8.6 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.2 out of 10
OneCause
OneCause
Score 9.2 out of 10
Enterprises
Whova
Whova
Score 9.0 out of 10
Whova
Whova
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cvent Event ManagementHopin
Likelihood to Recommend
8.6
(284 ratings)
8.5
(35 ratings)
Likelihood to Renew
9.9
(29 ratings)
7.9
(2 ratings)
Usability
8.0
(29 ratings)
8.7
(3 ratings)
Availability
5.6
(3 ratings)
-
(0 ratings)
Performance
7.3
(3 ratings)
-
(0 ratings)
Support Rating
5.1
(75 ratings)
7.3
(2 ratings)
In-Person Training
6.4
(2 ratings)
-
(0 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
7.5
(13 ratings)
-
(0 ratings)
Configurability
7.3
(1 ratings)
-
(0 ratings)
Ease of integration
5.5
(2 ratings)
-
(0 ratings)
Product Scalability
9.1
(3 ratings)
-
(0 ratings)
Vendor post-sale
7.3
(2 ratings)
-
(0 ratings)
Vendor pre-sale
7.3
(2 ratings)
-
(0 ratings)
User Testimonials
Cvent Event ManagementHopin
Likelihood to Recommend
Cvent
Cvent Event Management works great for events for which we need to collect registration fees. If you have a large-scale event that requires complex registration/data collection, and payment processing, Cvent Event Management is the best solution out there! It is comprehensive, can handle complex, multi-step registration forms, and has features for customizable and branded accompanying website and marketing opportunities (social media, event emails, etc). It is a one-stop-shop for creation and promotion of an event. That said, for "free" events, because there is an associated cost per registrant, it makes more sense for us to use another platform (we use Eventbrite, GoogleForm, or WordPress Gravity Forms) to collect RSVPs. The cost-oer-registrant is outlined upon contracting (and can vary based on the terms of your contract), but it is a fixed cost, rather than a percentage of the overall fees. Again, depending on the cost of your program for a participant, this can either be a good thing or something that would persuade you to use another system in that scenario.
Read full review
Hopin
Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.
Read full review
Pros
Cvent
  • Registration platform can handle nearly any need.
  • Event websites are easy to build and support customization.
  • Support is available in multiple formats should you run into issues.
  • There is a large user community where you can reach out for ideas and help.
Read full review
Hopin
  • Awesome for managing several sets of panelists
  • Very easy to manage event attendees
  • Love the chat functionality during the events, enabling the audience to connect with each other
  • Hugely simple for anyone with little tech knowledge to design and run an event
  • Cost effective for the volume of events we run, where we need scale and quality
  • Live streaming an event is also very well catered for
  • Branding across the platform is simple to implement
Read full review
Cons
Cvent
  • Allowing more in depth paths for registration questions (i.e. drill-down questions as needed)
  • Hotel widget does not model in a user-friendly way, allowing for customer confusion and cumbersome work-arounds
  • Flex Email customization widgets need to integrate into the emails more smoothly and be able to customize to have the same look, feel, font of the written text. At this time it does not allow for the same level of customization.
Read full review
Hopin
  • The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests.
  • I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are.
Read full review
Likelihood to Renew
Cvent
We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost
Read full review
Hopin
We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due
Read full review
Usability
Cvent
Overall, Cvent Event Management is a highly usable platform, with a user-friendly interface and a wide range of features and tools to help plan, promote, and manage events. The platform is designed to be intuitive, allowing users to easily navigate and access the various features and functionalities. One of the key benefits of Cvent Event Management's usability is its high level of customization. The platform offers a range of customization options, allowing users to tailor the platform to their specific needs and branding. This can include custom registration forms, event websites, email communications, and more. Additionally, Cvent Event Management provides robust data analytics and reporting, enabling users to gain insights into attendee behavior, event performance, and ROI. The platform also offers real-time reporting, which can be particularly useful during an event, allowing organizers to monitor attendance and event progress. While there may be a learning curve for some of the more advanced features, overall, the platform is highly usable and intuitive and we have had positive experiences with the platform's usability, citing its ease of use, customization options, and comprehensive feature set as key benefits.
Read full review
Hopin
I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
Read full review
Reliability and Availability
Cvent
Cvent does go down pretty frequently. And while it often doesn't impact day to day use usually, if it does go down at the wrong time, you may not be able to access very important event information when you need it. Usually outages do not last very long, but it could still be a very bad situation if this happens at the wrong moment
Read full review
Hopin
No answers on this topic
Performance
Cvent
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
Read full review
Hopin
No answers on this topic
Support Rating
Cvent
I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.
Read full review
Hopin
For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
Read full review
In-Person Training
Cvent
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
Read full review
Hopin
No answers on this topic
Online Training
Cvent
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need
Read full review
Hopin
No answers on this topic
Implementation Rating
Cvent
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
Read full review
Hopin
No answers on this topic
Alternatives Considered
Cvent
Our existing relationship with [Cvent Event Management] led us to stick with them when it came time to choose a virtual platform, and it certainly delivered and showed that it had the capability to be the polished, yet simple, platform that resonated best with our audience. The new virtual offering was still going through some growing pains when we used it, but it has the potential to be a major competitor in the virtual event space, and they're already well established in the in-person event management space.
Read full review
Hopin
We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.
Read full review
Scalability
Cvent
We use Cvent for many different clients and events. It's very easy to customize the experience for the event that you need
Read full review
Hopin
No answers on this topic
Return on Investment
Cvent
  • Positive ROI: See which registrants [participated]
  • Positive ROI: See survey results from the feedback survey pushed at or after an event
  • Positive: Helps us lessen time spent setting up an event, emailing, or capturing data for event staff-- which in turn means MORE events!
Read full review
Hopin
  • Without Hopin, it would have been impossible to host an event at the scale and user interface that we did, with the staff limitations we have. Hopin enabled us to execute a very high standard with limited resources. For example, before Hopin, we could only attract about 100-200 attendees. With Hopin, we 3x our registrations and attendees.
  • The data collected from their system on attendees allows us to more accurately speak to our target market based on their tracked habits during the event.
Read full review
ScreenShots