Cvent Event Management vs Hopin | TrustRadius

What users are saying about

Score 8.4 out of 10

Based on 309 reviews and ratings

Score 9 out of 10

Based on 5 reviews and ratings

Pros

Tracking the client journey from invitation through participation and payment.
Accepts, tracks, and reports on transactions.
Has flexible and attractive event design features.
Offers standard and customizable reporting.
Gives ways to communicate effectively with a few, some, or all of invited, attended, or canceled event pools.

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Verified User

Team Lead in Other

Non-profit Organization Management Company, 501-1000 employees

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A fairly intuitive interface, including side-by-side video and chat windows, with a "main event" video window for plenary sessions (e.g., keynotes) as well as separate breakout rooms (with running chat) for post-session, interactive Q&As with attendees, plus a separate area for virtual "exhibit booths."
Responsive customer service, including a Hopin staffer who was on call during our event to troubleshoot if needed
Regular updates to continuously improve the platform
Good training resources (e.g., orientation videos) for software users and conference attendees unfamiliar with using Hopin.
Other built-in features that we did not use, but appreciated that they were available were a speaker's lounge (greenroom for speakers who were on deck to speak next) and a sort of private channel (similar to Slack) for the conference hosts to use for behind-the-scenes coordination (we just used our own Slack channel for this).

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Clinton O'Brien

COO (Chief Operating Officer)

Engaging NetworksInformation Technology & Services, 11-50 employees

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Cons

The badge designer is a little clunky and difficult to use.
I’d love to see their add-on modules priced differently (flat fees vs. per registration)
They’re membership module is only for individual memberships, we have organization based memberships, so we’re not able to use it.

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Pamela O'Connor, CMP

Director of Education & Events

Association for Community LivingMental Health Care, 1-10 employees

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Adding speakers to schedule
Calendar integration (updates and cancelation notifications)
More admin controls

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Event Coordinator

MiroComputer Software, 201-500 employees

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Likelihood to Renew

Cvent Event Management 9.9

Based on 17 answers

It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use

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Kimberly Norton

Senior Internal Communications Specialist

CortlandReal Estate, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Usability

Cvent Event Management 7.9

Based on 18 answers

The overall usability of Cvent Event Management is extraordinary! Anyone taking a couple of minutes to just play around in the site can figure out the functions and successfully utilize the tools. In addition, there is a suite of help topics and videos for additional assistance.

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Verified User

Manager in Sales

Insurance Company, 10,001+ employees

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Hopin 10.0

Based on 1 answer

I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.

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Creative Media and Ideation

Office Dynamics InternationalEducation Management, 1-10 employees

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Reliability and Availability

Cvent Event Management 7.3

Based on 2 answers

There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times

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Verified User

Supervisor in Other

Hospitality Company, 201-500 employees

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No score

No answers yet

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Performance

Cvent Event Management 8.2

Based on 2 answers

When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline

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Verified User

Supervisor in Other

Hospitality Company, 201-500 employees

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No score

No answers yet

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Support Rating

Cvent Event Management 8.4

Based on 79 answers

Our account management team has been very supportive and helpful from the start to many years into implementation. They are in constant contact with our builders and our admins about new features, trainings, and solutions to issue which arise especially in integrating with other systems or with developing alternative models

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Verified User

Employee in Other

Education Management Company, 501-1000 employees

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Hopin 10.0

Based on 1 answer

For the most part, I was able to find what I needed on Hopin's site but when I couldn't find what I needed, their support was there to answer any questions we had in a very timely manner.

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Creative Media and Ideation

Office Dynamics InternationalEducation Management, 1-10 employees

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In-Person Training

Cvent Event Management 8.2

Based on 1 answer

Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner

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Verified User

Supervisor in Other

Hospitality Company, 201-500 employees

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No score

No answers yet

No answers on this topic

Online Training

Cvent Event Management 8.2

Based on 1 answer

I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need

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Verified User

Supervisor in Other

Hospitality Company, 201-500 employees

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No score

No answers yet

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Implementation Rating

Cvent Event Management 9.4

Based on 8 answers

It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.

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Verified User

Administrator in Other

Accounting Company, 10,001+ employees

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No score

No answers yet

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Alternatives Considered

I have not used another event planning software and am not able to compare them accurately. I have done most of my event planning manually or as a team. Cvent Event Management helps streamline a lot of the process if you are working on a team because everyone who has access to the account can see what information has already been done and it will not be accidentally duplicated.

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Verified User

Employee in Customer Service

Military Company, 11-50 employees

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We selected Hopin after shopping around for similar tools (it seemed like a fairly short list at the time). Hopin seemed to have the best reviews from people who had used the platform.

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Clinton O'Brien

COO (Chief Operating Officer)

Engaging NetworksInformation Technology & Services, 11-50 employees

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Scalability

Cvent Event Management 9.1

Based on 1 answer

It is a perfect fit no matter how big or small your event is

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Verified User

Supervisor in Other

Hospitality Company, 201-500 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Return on Investment

It allows us to be ahead of our competitors who do not use Cvent - we have a lot more capabilities using Cvent Event Management.
It allows for a more streamlined internal planning process with little room for variations from planner to planner.

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Meeting Planner

Infinix Global Meetings & Events / Rx Worldwide Meetings, Inc.Events Services, 11-50 employees

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We were able to host our annual event with increased attendance by 50%
We were able to incorporate sponsor, partner booth in the event this year
We were able to integrate our product (Miro) into the Hopin platform for our event and all other events

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Event Coordinator

MiroComputer Software, 201-500 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

Required

Cvent Event Management Editions & Modules

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Additional Pricing Details

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Hopin Editions & Modules

Edition

Starter	$99.00¹
Business	Contact Sales
Enterprise	Contact Sales
Growth	$799.00³

per month
per month

Additional Pricing Details

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