What users are saying about
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Top Rated
309 Ratings
5 Ratings

Cvent Event Management

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Top Rated
309 Ratings
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Score 8.4 out of 100
5 Ratings
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Score 9 out of 100

Likelihood to Recommend

Cvent Event Management

Cvent [Event Management] allows us to do our jobs in one tool, which is huge! We can do everything in one platform. When you have a questions about functionality or changes, there is an entire community that is available to walk you through any process or problem you are having. They give you the ability to ask any question and get simple answers in return that you will understand. Cvent really is a true "community" of users that are there for each other!
Amy Johnston | TrustRadius Reviewer

Hopin

I think Hopin is great for most scenarios. We held a conference for 420 people and it was pretty much perfect for a large conference-style event. I could see it being used for smaller paid webinars, virtual corporate events to bring teams or employees together, lunch and learns, and more. If you're creative enough, the possibilities are endless.
Brian Burge | TrustRadius Reviewer

Pros

Cvent Event Management

  • Tracking the client journey from invitation through participation and payment.
  • Accepts, tracks, and reports on transactions.
  • Has flexible and attractive event design features.
  • Offers standard and customizable reporting.
  • Gives ways to communicate effectively with a few, some, or all of invited, attended, or canceled event pools.
Anonymous | TrustRadius Reviewer

Hopin

  • A fairly intuitive interface, including side-by-side video and chat windows, with a "main event" video window for plenary sessions (e.g., keynotes) as well as separate breakout rooms (with running chat) for post-session, interactive Q&As with attendees, plus a separate area for virtual "exhibit booths."
  • Responsive customer service, including a Hopin staffer who was on call during our event to troubleshoot if needed
  • Regular updates to continuously improve the platform
  • Good training resources (e.g., orientation videos) for software users and conference attendees unfamiliar with using Hopin.
  • Other built-in features that we did not use, but appreciated that they were available were a speaker's lounge (greenroom for speakers who were on deck to speak next) and a sort of private channel (similar to Slack) for the conference hosts to use for behind-the-scenes coordination (we just used our own Slack channel for this).
Clinton O'Brien | TrustRadius Reviewer

Cons

Cvent Event Management

  • The badge designer is a little clunky and difficult to use.
  • I’d love to see their add-on modules priced differently (flat fees vs. per registration)
  • They’re membership module is only for individual memberships, we have organization based memberships, so we’re not able to use it.
Pamela O'Connor, CMP | TrustRadius Reviewer

Hopin

  • Adding speakers to schedule
  • Calendar integration (updates and cancelation notifications)
  • More admin controls
Ashley Jenkins | TrustRadius Reviewer

Likelihood to Renew

Cvent Event Management

Cvent Event Management 9.9
Based on 17 answers
It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use
Kimberly Norton | TrustRadius Reviewer

Hopin

No score
No answers yet
No answers on this topic

Usability

Cvent Event Management

Cvent Event Management 7.9
Based on 18 answers
The overall usability of Cvent Event Management is extraordinary! Anyone taking a couple of minutes to just play around in the site can figure out the functions and successfully utilize the tools. In addition, there is a suite of help topics and videos for additional assistance.
Anonymous | TrustRadius Reviewer

Hopin

Hopin 10.0
Based on 1 answer
I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
Brian Burge | TrustRadius Reviewer

Reliability and Availability

Cvent Event Management

Cvent Event Management 7.3
Based on 2 answers
There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times
Anonymous | TrustRadius Reviewer

Hopin

No score
No answers yet
No answers on this topic

Performance

Cvent Event Management

Cvent Event Management 8.2
Based on 2 answers
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
Anonymous | TrustRadius Reviewer

Hopin

No score
No answers yet
No answers on this topic

Support Rating

Cvent Event Management

Cvent Event Management 8.4
Based on 79 answers
Our account management team has been very supportive and helpful from the start to many years into implementation. They are in constant contact with our builders and our admins about new features, trainings, and solutions to issue which arise especially in integrating with other systems or with developing alternative models
Anonymous | TrustRadius Reviewer

Hopin

Hopin 10.0
Based on 1 answer
For the most part, I was able to find what I needed on Hopin's site but when I couldn't find what I needed, their support was there to answer any questions we had in a very timely manner.
Brian Burge | TrustRadius Reviewer

In-Person Training

Cvent Event Management

Cvent Event Management 8.2
Based on 1 answer
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
Anonymous | TrustRadius Reviewer

Hopin

No score
No answers yet
No answers on this topic

Online Training

Cvent Event Management

Cvent Event Management 8.2
Based on 1 answer
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need
Anonymous | TrustRadius Reviewer

Hopin

No score
No answers yet
No answers on this topic

Implementation Rating

Cvent Event Management

Cvent Event Management 9.4
Based on 8 answers
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
Anonymous | TrustRadius Reviewer

Hopin

No score
No answers yet
No answers on this topic

Alternatives Considered

Cvent Event Management

I have not used another event planning software and am not able to compare them accurately. I have done most of my event planning manually or as a team. Cvent Event Management helps streamline a lot of the process if you are working on a team because everyone who has access to the account can see what information has already been done and it will not be accidentally duplicated.
Anonymous | TrustRadius Reviewer

Hopin

We selected Hopin after shopping around for similar tools (it seemed like a fairly short list at the time). Hopin seemed to have the best reviews from people who had used the platform.
Clinton O'Brien | TrustRadius Reviewer

Scalability

Cvent Event Management

Cvent Event Management 9.1
Based on 1 answer
It is a perfect fit no matter how big or small your event is
Anonymous | TrustRadius Reviewer

Hopin

No score
No answers yet
No answers on this topic

Return on Investment

Cvent Event Management

  • It allows us to be ahead of our competitors who do not use Cvent - we have a lot more capabilities using Cvent Event Management.
  • It allows for a more streamlined internal planning process with little room for variations from planner to planner.
Madison Spears | TrustRadius Reviewer

Hopin

  • We were able to host our annual event with increased attendance by 50%
  • We were able to incorporate sponsor, partner booth in the event this year
  • We were able to integrate our product (Miro) into the Hopin platform for our event and all other events
Ashley Jenkins | TrustRadius Reviewer

Pricing Details

Cvent Event Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Cvent Event Management Editions & Modules

Additional Pricing Details

Hopin

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Hopin Editions & Modules

Edition
Starter$99.001
BusinessContact Sales
EnterpriseContact Sales
Growth$799.003
  1. per month
  2. per month
Additional Pricing Details

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