What users are saying about
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Top Rated
289 Ratings
2 Ratings

Cvent Event Management

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Top Rated
289 Ratings
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Score 8.7 out of 100
2 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Cvent Event Management

In my field, Cvent in very important to track and keep up with attendees. We have to do a lot of reporting, so Cvent tracks all of this and allows for a much smoother process. It also allows for everything to be stored in one spot. There is no digging through emails to see who you sent invitations to because that is all in Cvent and you can see all emails that were sent from Cvent to each attendee.
Madison Spears | TrustRadius Reviewer

Meeting Play

Well suited for customization of gamification. It gets beyond basic off-the-shelf gamification most app providers have. The admin dashboard is easy to use. We would like to be able to copy the framework of the site over at a reduced cost, and not pay as much for the 2nd and 3rd instance. Pricing for volume had to be negotiated and isn't standard operating procedure.
Anonymous | TrustRadius Reviewer

Pros

Cvent Event Management

  • Request for Proposals - our third-party sourcing agent gathers the information that we provide in a Meeting Request Form so they know exactly what we need in a property. We are able to see the top properties based on our criteria in real-time through their portal. No more sending Excel sheets back and forth!
  • The invitation process is streamlined, and in conjunction with dynamic reporting, offers key stakeholders the information they need. The automation of reporting and metrics is more accurate than doing it manually and is also much faster.
  • Integration - we currently use the CrowdCompass mobile app which offers seamless integration with Cvent.
  • Budget - all key stakeholders are able to view our budget categories for each event and at the end of the event, have access to the actual expenses.
Janie Larsen | TrustRadius Reviewer

Meeting Play

  • Customizable Programming to meet our needs
  • Onsite support
Anonymous | TrustRadius Reviewer

Cons

Cvent Event Management

  • The badge designer is a little clunky and difficult to use.
  • I’d love to see their add-on modules priced differently (flat fees vs. per registration)
  • They’re membership module is only for individual memberships, we have organization based memberships, so we’re not able to use it.
Pamela O'Connor, CMP | TrustRadius Reviewer

Meeting Play

  • Live chat from the admin dashboard, 24/7
  • Development checklist/process outline and milestones
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cvent Event Management

Cvent Event Management 9.4
Based on 15 answers
Historically we cannot find another product that offers the flexibility and usability that we need for our staff and our clients.
Lindsay Buchanan, CMP | TrustRadius Reviewer

Meeting Play

No score
No answers yet
No answers on this topic

Usability

Cvent Event Management

Cvent Event Management 7.8
Based on 16 answers
There are a lot of different ways to do one task within Cvent which can be confusing. Additionally, there are a few things that you can only do at set up of an event and if you forget to do them your event registration will not run as well.
Courtney Riley | TrustRadius Reviewer

Meeting Play

No score
No answers yet
No answers on this topic

Support Rating

Cvent Event Management

Cvent Event Management 8.7
Based on 67 answers
I've had nothing but positive interactions with the Cvent support team. In particular I've found they can be "over-helpful" and I have to ask them to walk me through vs doing so I can learn. They are always happy to do so. They are also very proactive on responding, following up and emailing instructions on things they assist with so we have the knowledge for the future.
Lesley Irminger | TrustRadius Reviewer

Meeting Play

Meeting Play 10.0
Based on 1 answer
Great account management. Trust. In our 3rd year now, working with the same account manager helps us not re-invent the wheel each year. Other regional sales kick-offs were told of this gamification and they've since adopted Meeting Play.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cvent Event Management

Cvent Event Management 8.8
Based on 6 answers
The only real insight I have is to be open to learning a new system and willing to do what it takes to maintain consistency throughout the system.
Amy Zientek | TrustRadius Reviewer

Meeting Play

No score
No answers yet
No answers on this topic

Alternatives Considered

Cvent Event Management

Below is a listing of other event management products that I reviewed. There are a LOT of them. What I found was that each had a niche audience or market that they were focused on. While this is helpful and each works very well for that market, Cvent offers a flexibility in event creation, look, and general offerings to be a suitable management tool for a MUCH wider variety of events. All of the products below were also more expensive once all the bells and whistles were added in to the proposals. And while Cvent often seems like the big green monster eating up all the competition, the fact that I can log in to one location and do every part of the event as I need when I need and not remember a host of separate event tool names and log ins is a HUGE help.Products reviewed: -Swoogo-Bizzabo-Eventbrite-Hubilo-EventsAir-Whova-EventBase (just for event apps)
Cecilia Golombek | TrustRadius Reviewer

Meeting Play

Meeting Play is well beyond SurveyMonkey if you use customizable programming mode.
Anonymous | TrustRadius Reviewer

Return on Investment

Cvent Event Management

  • I am able to provide comprehensive reporting on open rates and CTR, which at the end of the day, helps us as an organization monitor and follow up with the customers we have invited to make sure they plan to attend. This could attribute to higher ROI numbers.
  • The financial reporting has helped us be more accurate with our full financial roll up to corporate in terms of budgeting. Because of that, we can easily track expenses and calculate total return on investment at the end of the year. We had a conversion rate at our events of 63% this year! Amazing!
  • The integrations with Marketo & SFDC have been crucial for us in triggering automated alerts to our sales org, ultimately allowing them to easily follow up with customers to close the loop on the event attendees' experience, thus furthering the sale and gaining revenue.
Megan Gates | TrustRadius Reviewer

Meeting Play

  • Major increase in attendee engagement.
  • Increase in survey responses.
Anonymous | TrustRadius Reviewer

Pricing Details

Cvent Event Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Meeting Play

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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