Cvent Social Tables vs ThunderTix

Likelihood to Recommend

Cvent Social Tables is my number one choice for diagramming event spaces. They have so many different pre-set templates of common set-ups as well as the ease of customization of said set-ups. Especially now with event set-ups and social distancing so crucial, it puts our customers' minds at ease to see the space laid out with CDC guidelines. It really increases our customers' confidence in hosting safe meetings.

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Monique Frankfort

Destination Sales Executive

The WestinHospitality, 10,001+ employees

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Thundertix is a wonderful program for tickets and events. The low cost makes it affordable and practical. Allowing the venue to retain profits.

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Katie Hollis

Marketing Manager

Main Street CrossingEntertainment, 11-50 employees

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Pros

User-friendly. It's easy for us to train other team members/staff/volunteers to use the front-end system for registration and event check-in.
Social Tables is great for creating custom room layouts and diagrams.
Social tables is customizable. We're able to capture specific information for attendees, and can "tag" them when additional info is needed.

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Lisa Kelley, CMP

Events & Marketing Manager

San Diego Regional Chamber of CommerceCivic & Social Organization, 11-50 employees

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Excellent customer service.
Listens and responds to customer suggestions and implements changes based on user community suggestions.
One of the easiest systems to use. We tried several and this was the easiest we found by far.

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Brian Buttrey

Board Member - IT

Relax Unwind Balance LLCPerforming Arts, 11-50 employees

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Cons

Improving service perimeter so that we can export multiple diagrams as one document rather than as individual PDFs. Currently because of the service perimeter settings, when we try to utilize the 'Export All' function, each diagram prints extremely small on the page.
I would like to be able to save specific colors as favorites. I tend to color code the items on a diagram (all AV in orange, all F&B in light blue, all items clients are providing in yellow, etc.). Currently, if I want to use a specific shade of a color, I have to select a currently shaded item and copy/paste the color code. Makes for extra steps in an otherwise quick process.

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Stephanie D'Angelo

Event Sales Manager

La Vista Conference CenterHospitality, 501-1000 employees

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For the money, I honestly don't have a single critique. Some of the larger companies offer a few more features, but we believe that most of those bells and whistles are not worth a significant increase in price.
Our venue is a 160 seat venue. Thundertix is ideal for this. I do not know how Thundertix would translate to a 15,000 venue. It is not what we deal with. We are involved in some higher ticket events, but those are all General Admission so I do not have to deal with 15,000 reserved seats.

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Matthew Davis

COO (Chief Operating Officer)

Main Street CrossingEntertainment, 11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

ThunderTix 9.1

Based on 1 answer

We have been with them for over a decade and have no interest in leaving.

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Brian Buttrey

Board Member - IT

Relax Unwind Balance LLCPerforming Arts, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

ThunderTix 9.1

Based on 1 answer

ThunderTix is designed to work where you need it to work regardless of device or platform.

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Brian Buttrey

Board Member - IT

Relax Unwind Balance LLCPerforming Arts, 11-50 employees

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Support Rating

Cvent Social Tables 7.9

Based on 32 answers

The support was exceptional, and they remained an arm's reach away for when we ran into any questions after we began using the tool. Overall, we experienced phenomenal customer service. We also had more than one web-based call where their team would walk us through examples and answer any questions we had.

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Chelsea Benge

Events Software Specialist

Leading Real Estate Companies of the WorldReal Estate, 51-200 employees

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ThunderTix 9.1

Based on 1 answer

They are quick to respond to both calls and email. They also have a robust online set of documentation and tools that offer the possibility of finding your own answer. But, even if you don't use it, ThunderTix never asks the "did you check our online resources" questions. They never complain about emails or calls. They are there to help and do a fantastic job!

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Brian Buttrey

Board Member - IT

Relax Unwind Balance LLCPerforming Arts, 11-50 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

ThunderTix 9.1

Based on 1 answer

It was an easy transition that took less than a month from planning to implementation

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Brian Buttrey

Board Member - IT

Relax Unwind Balance LLCPerforming Arts, 11-50 employees

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Alternatives Considered

Cvent Social Tables is easier to use and has second to none customer service. Overall, we found that social tables provides a more lifelike, realistic depiction of the space, which is key when organizing massive show floors. It is also easier to show why certain booths are priced higher/lower than others due to where they are in the space.

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Verified User

Manager in Sales

Non-profit Organization Management Company, 501-1000 employees

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Thundertix may not have all of the features as something like eventbright or bands in town, but the amount we are saving daily makes up for some of the features that may not be present. We are a small intimate venue so Thindertix is the best fit for our organization.

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Katie Hollis

Marketing Manager

Main Street CrossingEntertainment, 11-50 employees

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Return on Investment

This program allows us to be nimble in our communication with our vendors and clients.
This program has empowered my new staff members to solve problems discreetly and on their own, prior to bringing them to my attention. It is a key tool to our success.

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Verified User

Director in Sales

Entertainment Company, 51-200 employees

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They make us extremely profitable
The pricing with Thundertix is far less than most of their competitors. This allows the venue and the artist keep more of the ticket sales. That is what we want.

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Matthew Davis

COO (Chief Operating Officer)

Main Street CrossingEntertainment, 11-50 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Cvent Social Tables Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

ThunderTix Editions & Modules

Edition

Small Events	$39¹
Growing Business	$99¹
Established Business	$439¹
Enterprise Level 1	$999¹

per month

Additional Pricing Details

The monthly license price is based on the number of tickets allotted per month at each edition. The greater the plan, the greater number of tickets are available to sell per month of service. Editions are variable and can be upgraded and downgraded each month. For annual or seasonal events, accounts can be put into Maintenance Mode for $10/month after an event concludes until the time they are ready to sell again for the following year.

Cvent Social Tables vs ThunderTix