D&B Connect vs. TrustRadius for Vendors

It is best suited when you don't want to just spray and pray kind of a scenario, this helps in targeting just the right people for making a sale. You can search people based on industry, function, level of seniority, geography, designation, etc. Mostly there are no scenarios where it is not appropriate in particular, if you don't want buyer intent data then in that case it is expensive and you can look for other options.

Incentivized

Our account team at TrustRadius is superb. They are an extension of our team provided strategic recommendations on how to truly make the most of our partnership. We saw lots of internal shuffling amongst our Customer Advocacy team and the TrustRadius account team was the one constant that kept our efforts moving along and they were able to share historical data with us to help us improve.

Incentivized

• Searching people who have the intent to buy your services or products.
• It has as very good filter that helps pinpoint your targeted audience.
• It has a large pool of contacts within the company, so helps to reach out to the right person via several connections.
• The data available is fresh and current.

Incentivized

• TrustRadius has an exceptional CSM team that provides outstanding support and guidance throughout our journey.
• The reach of TrustRadius is impressive, allowing us to tap into a vast audience of potential buyers and decision-makers.
• TrustRadius has established a good reputation in the market as a trustworthy and reliable platform for authentic customer reviews, adding to the credibility of the reviews shared and further enhancing our brand's reputation when potential customers research us on TrustRadius.

Incentivized

• in my opinion having to split usage between United States and International does not make sense on why this needs to be done....recommend eliminating this
• need for improvement on error resolution....when an error is found the D&B resolution team is EXTREMELY difficult to work with...very clunky and automated when there is a need for personnal interaction

Incentivized

• Ability to gate content via the Lead Form
• Greater opportunity and flexibility to push Intent Data to the Account, Lead or Contact fields in SFDC
• Greater visibility into our TrustRadius for Vendors account thru the vendor portal, such as account balances, payments, email outreach lists
• Integration with Qualified, our chat provider

Incentivized

We definitely see the value in peer review platforms like TrustRadius. Being able to hear from our customers and partners and share that information across the organization is very important to WatchGuard. I really see working with TrustRadius as a partnership that has been beneficial for both organizations and is continuing to prove very successful

Incentivized

It was easy to integrate, pull data and reports from, and really easy to customize the design to fit the branding of our site. I found it easy to show other team members how to use. Our whole team was able to get around the system to fit their different needs

Incentivized

The support is really great, we have a regular meetings scheduled where our AE is very helpful in supporting our marketing activities and getting more user reviews. We are also well informed about any news regarding the TrustRadius for Vendors awards and new features. Whenever there was any issue, it was quickly solved thanks to proactive approach.

Incentivized

My only key insight is to make sure that you remember the TrustRadius team is your partner, not your enemy! They are there to help ensure the success within your organization and will do everything they can to help you meet your goals.

Incentivized

D&B Connect allows for a huge array of data values to choose from. Tamr is limited in that it only assists in identifying duplicate data records and highlighting the most accurate record from among the duplicates based on customizable filters.

Incentivized

The only other review platform that we pay for is G2. TrustRadius for Vendors is very highly regarded in the space (if not the most highly regarded), and I would say it's equivalent to G2 on the capabilities and customer service side, aside from the fact that it garners higher quality reviews. I do believe it is a bit more expensive, though.

Incentivized

• ROI can be achieved anywhere between 6 to 12 months depending upon your business.
• The product is expensive but the data provided is good to an extent and a big sale can help achieve your ROI.
• The data accuracy sometimes can be bad leading to bad domain reputation.

Incentivized

• TrustRadius for Vendors has been a great spot for prospects to view all that we have to offer. We have noticed a lot more traffic on our profile since we started our premium subscription
• Intent data has let us target a new group of individuals that we hadn't been advertising to before.
• I would like to see an increase in conversion rates. So our conversions on the page have remained the same, unfortunately.

Incentivized