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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    D&B Credit Insights

    Score7.6 out of 10
    N/ADun and Bradstreet's Credit Insights is for any small business owner who wants to know their business’s credit, offering real-time alerts when there are changes to business scores and ratings so the user can quickly spot potential issues and act fast. Strong business credit scores may not only help secure favorable financing terms and attract potential investors, but it may also signal reliability and trustworthiness to interested suppliers, partners, and customers.

    $49

    per month

    Heap

    Score8.1 out of 10
    Small Businesses (1-50 employees)
    Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time.

    $0

    per month

    Pricing
    D&B Credit InsightsHeap
    Editions & Modules
    No answers on this topic
    Free
    $0
    Up to 10k sessions/month
    Growth
    Starting at $3,600 annually
    Up to 300k sessions/year
    Pro
    Contact Heap Sales
    Custom sessions per month and unlimited projects
    Premier
    Contact Heap Sales
    Custom sessions per month
    Offerings
    Pricing Offerings
    D&B Credit InsightsHeap
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Heap pricing is based on session volume. A session is a period of activity from a single user on your app or website. It can include many pageviews or events.
    More Pricing Information
    Community Pulse
    D&B Credit InsightsHeap
    Considered Both Products
    Dun Bradstreet
    No answer on this topic
    Contentsquare
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    24 Answers
    95%
    Would buy again
    216 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    19 Answers
    99%
    Delivers good value for the price
    149 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    28 Answers
    95%
    Happy with the feature set
    215 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    21 Answers
    97%
    Lived up to sales and marketing promises
    117 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    19 Answers
    89%
    Implementation went as expected
    121 Answers
    Features
    D&B Credit InsightsHeap
    Financial Research
    Comparison of Financial Research features of D&B Credit Insights and Heap
    Feature
    D&B Credit Insights
    6.7
    27 Ratings
    9% below category average
    Heap
    -
    Ratings
    Private Company Data6.525 Ratings00 Ratings
    Industry-Specific Information7.023 Ratings00 Ratings
    Independent Research Access6.021 Ratings00 Ratings
    M&A Analysis6.617 Ratings00 Ratings
    Supply Chain Data6.621 Ratings00 Ratings
    ESG Data6.418 Ratings00 Ratings
    Credit Ratings Reports7.726 Ratings00 Ratings
    Macroeconomic News6.619 Ratings00 Ratings
    Search Tools7.224 Ratings00 Ratings
    Best Alternatives
    D&B Credit InsightsHeap
    Small Businesses
    No answers on this topic
    Mixpanel
    Score8.3 out of 10
    Medium-sized Companies
    S&P Capital IQ
    Score7.5 out of 10
    Gainsight PX
    Score7.6 out of 10
    Enterprises
    S&P Capital IQ
    Score7.5 out of 10
    Gainsight PX
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    D&B Credit InsightsHeap
    Likelihood to Recommend
    7.5
    (30 ratings)
    8.4
    (233 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    9.3
    (9 ratings)
    Usability
    7.5
    (18 ratings)
    9.0
    (65 ratings)
    Availability
    9.1
    (1 ratings)
    9.1
    (2 ratings)
    Performance
    9.1
    (1 ratings)
    8.4
    (61 ratings)
    Support Rating
    9.1
    (1 ratings)
    9.0
    (8 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    7.3
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    D&B Credit InsightsHeap
    Likelihood to Recommend
    Dun Bradstreet
    D&B Credit Insights allows an organization to improve their credit score. It is great for companies who already have established credit terms but may not have kept up with improving their D&B scores. Small companies may find D&B Credit Insights challenging because it requires established credit relationships with vendors. It can be challenging to have D&B approve your documentation as a small business.
    Incentivized
    Read full review
    Contentsquare
    Scenarios when Heap was well suited: It is when a user claims that he encountered a bug without giving us the details of the error message. Scenarios where it is less appropriate: Its when we try to capture user interaction in our mobile app
    Incentivized
    Read full review
    Pros
    Dun Bradstreet
    • Tells you if businesses pay their bills: They're really good at providing reports that show how reliably a company pays its debts. This helps you decide if you can trust them as customers or partners.
    • They have tools that give you detailed information about businesses, making it easier to find potential customers for what you sell.
    Incentivized
    Read full review
    Contentsquare
    • Realtime interactions which are captured automatically is a unique feature which no other product offers.
    • Low code implementation is a big plus for marketing teams, as there is less dependency on engineering
    • Detailed customer behaviours can be studied with captured replay sessions
    • Due to all the above points - it helped to improve customer experience
    Incentivized
    Read full review
    Cons
    Dun Bradstreet
    • Using the correct personal credit score. My score is not right and won't allow me to change it.
    • Have more financial options available for businesses that actually need funding. The requirements state we need to make a certain large amount in order to be approved for funds.
    • New and slow growing businesses should have business lives of credit automatically.
    Incentivized
    Read full review
    Contentsquare
    • I think Heap can improve its onboarding; I would love to see some info that is helpful for someone who isn't in Heap every single day.
    • Sharing dashboards can be tricky, it feels like a huge learning curve that I already have forgotten how to do.
    Incentivized
    Read full review
    Likelihood to Renew
    Dun Bradstreet
    Best product I've tried
    Incentivized
    Read full review
    Contentsquare
    It's a great platform. I'm glad that one of our product managers introduced it because it has allowed us to create all kinds of new functionality. We're not only able to create a better product experience from our communications because of Heap, but we're also able to generate all kinds of helpful analysis.
    Incentivized
    Read full review
    Usability
    Dun Bradstreet
    The usability is good but could be better in my opinion. Once you login, the dashboard is great to quickly view things but they could have a better login experience. Overall, I think the usability is fine though as they provide a bunch of information that you can view quickly and easily.
    Incentivized
    Read full review
    Contentsquare
    On a scale from 1-10, I find Heap to be incredibly user-friendly and easy to use. I enjoyed the training videos available and was quickly able to pick up how to create events and reports to track user interactions on our product. I would recommend Heap for its usability first and foremost.
    Incentivized
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    Reliability and Availability
    Dun Bradstreet
    It's always available
    Incentivized
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    Contentsquare
    I've never run into any issues with Heap's availability, Heap is always there when I need it. I haven't run into any issues like application errors or unplanned outages during my 2+ years of using Heap. Each and every time I log in to Heap I have a completely functional experience
    Incentivized
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    Performance
    Dun Bradstreet
    Yes very fast load, accurate insights and breaks down details to help it's great
    Incentivized
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    Contentsquare
    Heap doesn't affect page load times considerably nor has a large impact [on] our overall score, as far as page loading times inside of the tool its pretty reliable to retrieve data as much as "instant" that it can be the delay seems to be on data getting tracked into the servers to be read but it's not significant.
    Incentivized
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    Support Rating
    Dun Bradstreet
    Very friendly and efficient
    Incentivized
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    Contentsquare
    Heap support has allowed us to troubleshoot and test a lot of different items. Their support team is always helpful and friendly, even when we come to them with the most complicated questions. I think this greatly improves the value proposition of the product because their support team is knowledgable and friendly.
    Incentivized
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    Implementation Rating
    Dun Bradstreet
    Very easy and understandable
    Incentivized
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    Contentsquare
    The implementation was smooth and easy. The Heap team helped us with implementation and it went great! Within a few weeks, we were fully up and running and utilizing the platform to its full capability. This is an additional thing that has made this platform so great and we couldn't recommend it enough.
    Incentivized
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    Alternatives Considered
    Dun Bradstreet
    I would say that D&B Credit Insights in comparable to Equifax Credit Risk and Experian Credit Risk. There is very little that set each apart as all provide vague information related to the credit of your business. All of them lack any specific recommendations for a business owner to improve their business credit standing.
    Incentivized
    Read full review
    Contentsquare
    Heap offers a ton of functionality on a single platform.It also has an smart data science layer to offers suggestions for next steps in the analysis, allowing us to explore alternative paths we may not think to take. The low-code option for updating data is appealing, and there is a lot of automation with minimal engineering effort.
    Incentivized
    Read full review
    Scalability
    Dun Bradstreet
    Very easy and accurate information
    Incentivized
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    Contentsquare
    The most challenging part of using Heap in a growing organization is the naming and structure in which reports and dashboards are organized. I work within the marketing department and our Heap leader internally works within the IT/Product department, which makes it challenging because we often don't speak the same language, so the learning curve has been steep without any specific use-case examples to leverage online.
    Incentivized
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    Return on Investment
    Dun Bradstreet
    • Being able to secure favorable terms for business financing has a huge impact on my business. Before building my business credit I had to rely solely on my personal credit and provide a personal guarantee. Now my business is separate and has its own business scores.
    • Previously I had to utlize MCA loans and other short term, high interest loans, where now I can qualify for much more favorable terms, lower interest rates, and business credit cards with better perks.
    Incentivized
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    Contentsquare
    • It has helped us make decisions on what products to scope for our MVP based on the usage data.
    • It's allowed us to measure success with our beta product.
    • It's helped us view our conversion rates in an easy and usable manner.
    Incentivized
    Read full review
    ScreenShots

    D&B Credit Insights Screenshots

    Screenshot of D&B Credit Insights using Plaid to connect to a business accountScreenshot of D&B Credit Insights - All NotificationsScreenshot of D&B Credit Insights - Delinquency Score NotificationsScreenshot of D&B Credit Insights - Scores & Ratings

    Heap Screenshots

    Screenshot of Dashboard in Heap (Use to get Product or User Behavior Insights)Screenshot of Effort Analysis provides the first-ever quantitative measurement of user friction, capturing the difficulty users face when moving through every step of every user flow across the digital experience.Screenshot of Heap Illuminate looks for the most common events between two steps in a funnel and generates a Top Events table that displays how well paths including different events convert to the next step so you can understand how that behavior is helping or hurting conversion.Screenshot of From Top Events you can choose an event and use Path Comparison to fork your funnel and see how the selected behavior impacts conversion downstream.