What users are saying about
16 Ratings
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Top Rated
46 Ratings
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Justworks

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Top Rated
46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Feature Set Ratings

  • Justworks ranks higher in 1 feature set: Payroll Management

Human Resource Management

7.1

Darwinbox

71%

Justworks

Feature Set Not Supported
N/A
Darwinbox ranks higher in 6/6 features

Employee demographic data

5.4
54%
3 Ratings
N/A
0 Ratings

Employment history

6.7
67%
3 Ratings
N/A
0 Ratings

Job profiles and administration

7.5
75%
3 Ratings
N/A
0 Ratings

Workflow for transfers, promotions, pay raises, etc.

6.7
67%
3 Ratings
N/A
0 Ratings

Organizational charting

8.2
82%
3 Ratings
N/A
0 Ratings

Organization and location management

8.0
80%
3 Ratings
N/A
0 Ratings

Payroll Management

7.7

Darwinbox

77%
9.1

Justworks

91%
Justworks ranks higher in 7/7 features

Pay calculation

7.3
73%
3 Ratings
9.3
93%
23 Ratings

Support for external payroll vendors

7.7
77%
3 Ratings
8.8
88%
7 Ratings

Off-cycle/On-Demand payment

7.6
76%
3 Ratings
9.4
94%
11 Ratings

Benefit plan administration

7.3
73%
3 Ratings
9.5
95%
26 Ratings

Salary revision and increment management

8.0
80%
3 Ratings
9.1
91%
20 Ratings

Reimbursement management

8.0
80%
3 Ratings
8.0
80%
12 Ratings

Direct deposit files

N/A
0 Ratings
9.6
96%
27 Ratings

Leave and Attendance Management

8.5

Darwinbox

85%

Justworks

Feature Set Not Supported
N/A
Darwinbox ranks higher in 3/3 features

Approval workflow

8.3
83%
3 Ratings
N/A
0 Ratings

Balance details

9.0
90%
3 Ratings
N/A
0 Ratings

Annual carry-forward and encashment

8.4
84%
3 Ratings
N/A
0 Ratings

Employee Self Service

7.7

Darwinbox

77%

Justworks

Feature Set Not Supported
N/A
Darwinbox ranks higher in 5/5 features

View and generate pay and benefit information

8.1
81%
3 Ratings
N/A
0 Ratings

Update personal information

8.2
82%
3 Ratings
N/A
0 Ratings

View company policy documentation

7.9
79%
3 Ratings
N/A
0 Ratings

Employee recognition

7.0
70%
3 Ratings
N/A
0 Ratings

View job history

7.5
75%
3 Ratings
N/A
0 Ratings

Asset Management

7.3

Darwinbox

73%

Justworks

Feature Set Not Supported
N/A
Darwinbox ranks higher in 1/1 features

Tracking of all physical assets

7.3
73%
3 Ratings
N/A
0 Ratings

HR Reporting

8.3

Darwinbox

83%

Justworks

Feature Set Not Supported
N/A
Darwinbox ranks higher in 3/3 features

Report builder

8.5
85%
2 Ratings
N/A
0 Ratings

Pre-built reports

8.0
80%
2 Ratings
N/A
0 Ratings

Ability to combine HR data with external data

8.5
85%
2 Ratings
N/A
0 Ratings

Onboarding

8.0

Darwinbox

80%

Justworks

Feature Set Not Supported
N/A
Darwinbox ranks higher in 2/2 features

New hire portal

9.0
90%
2 Ratings
N/A
0 Ratings

Manager tracking tools

7.0
70%
2 Ratings
N/A
0 Ratings

Performance and Goals

8.1

Darwinbox

81%

Justworks

Feature Set Not Supported
N/A
Darwinbox ranks higher in 4/4 features

Corporate goal setting

8.0
80%
2 Ratings
N/A
0 Ratings

Individual goal setting

8.5
85%
2 Ratings
N/A
0 Ratings

Line-of sight-visibility

8.0
80%
2 Ratings
N/A
0 Ratings

Performance tracking

8.0
80%
2 Ratings
N/A
0 Ratings

Performance Management

7.4

Darwinbox

74%

Justworks

Feature Set Not Supported
N/A
Darwinbox ranks higher in 5/5 features

Performance plans

8.0
80%
2 Ratings
N/A
0 Ratings

Performance improvement plans

7.5
75%
2 Ratings
N/A
0 Ratings

Review status tracking

7.0
70%
2 Ratings
N/A
0 Ratings

Review reminders

6.5
65%
2 Ratings
N/A
0 Ratings

Multiple review frequency

8.0
80%
2 Ratings
N/A
0 Ratings

Succession Planning

7.7

Darwinbox

77%

Justworks

Feature Set Not Supported
N/A
Darwinbox ranks higher in 4/4 features

Create succession plans/pools

7.5
75%
2 Ratings
N/A
0 Ratings

Candidate ranking

8.0
80%
2 Ratings
N/A
0 Ratings

Candidate search

7.5
75%
2 Ratings
N/A
0 Ratings

Candidate development

8.0
80%
2 Ratings
N/A
0 Ratings

Recruiting / ATS

7.8

Darwinbox

78%

Justworks

Feature Set Not Supported
N/A
Darwinbox ranks higher in 7/7 features

Job Requisition Management

7.5
75%
2 Ratings
N/A
0 Ratings

Company Website Posting

7.5
75%
2 Ratings
N/A
0 Ratings

Publish to Social Media

8.5
85%
2 Ratings
N/A
0 Ratings

Job Search Site Posting

7.0
70%
2 Ratings
N/A
0 Ratings

Duplicate Candidate Prevention

7.0
70%
2 Ratings
N/A
0 Ratings

Applicant Tracking

8.0
80%
2 Ratings
N/A
0 Ratings

Notifications and Alerts

9.0
90%
2 Ratings
N/A
0 Ratings

Attribute Ratings

  • Justworks is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.1

Darwinbox

71%
3 Ratings
9.1

Justworks

91%
32 Ratings

Support Rating

Darwinbox

N/A
0 Ratings
9.7

Justworks

97%
16 Ratings

Likelihood to Recommend

Darwinbox

Employees that come into work are needed to clock in to get paid for the amount of time they are working per day. They will log on to Darwinbox and clock in as soon as they can. Some will use the PTO they have available to use. HR will be able to make payroll in a timely manner for employees.
Mario Alvarez | TrustRadius Reviewer

Justworks

Overall, Justworks is a great platform to use to manage organization wide payroll, benefits (medical/dental/vision), and other misc. HR related services (401(k), life insurance, AD&D). The value Justworks brings to our organization greatly exceeds its cost, which I find very reasonable. I particularly love its customer service, which is fast, reliable, and helpful (By calling a number, you get connected directly to a customer service rep., no answer machines or need to press multiple buttons/selections to get to where you need). By implementing Justworks for our HR needs in the U.S., it greatly reduces the time I spent on HR administration duties while offering great benefits and HR services to our employees.
Anonymous | TrustRadius Reviewer

Pros

Darwinbox

  • Employee Management - including personal details and other core HR and resourcing features e.g. time tracking, expense, payroll etc
  • Workforce planning, recruitment, tracking the recruitment drives and interview statuses and updates for the potential hires at one place
  • Integrated Rewards and Recognition, Performance management systems, and project and resourcing management
  • Great analytics dashboard allowing the more holistic and drill down visualization as per the need
Himanshu Shah | TrustRadius Reviewer

Justworks

  • Onboarding employees on their first day. We use Justworks to set up the employee calculate the first payroll, and perform the I9 employment verification. The process is seamless and all can be done electronically and automated which makes it very simple
  • Payroll processing. Justworks automatically calculates the payroll earnings, related taxes and withholdings and will automatically withdraw and deposit the funds. This is a seamless experience
  • Customer Service. Justworks is incredibly responsive and helpful. HR related issues can be a nightmare but Justworks make it easier and more efficient since they are always on call to answer your questions and make life easier.
Anonymous | TrustRadius Reviewer

Cons

Darwinbox

  • The app version is a bit lankier than the pc version.
  • Interface customization would be great for individuals wanting to change style.
  • No other real issue to improve, possibly lower the price but that's not too bad.
Mario Alvarez | TrustRadius Reviewer

Justworks

  • JustWorks couldn't accurately track our PTO. We use an accrual system that maxes out at 88 hours. We incentivise our employees with additional PTO hours based off of goals met. The JustWorks platform allowed our employees to accrue far more PTO than what was offered. They didn't have a feature that offered a Cap and accrual.
  • When using the JustWorks reports for 401K, if not using their integrated 401K provider, the reports give you every employee regardless of whether or not they contribute. This makes it difficult when adding the contributions in separately.
  • JustWorks tracks historical data for employees. Whenever there is a salary change made, it keeps track. However, it shows a salary adjustment made on the day they are entered into JustWorks which can be very confusing. We switched from another PEO mid year and it looked like I made salary changes on the beginning date. This made it difficult to differentiate an actual salary adjustment.
Jessica Oliver, PHR | TrustRadius Reviewer

Pricing Details

Darwinbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Darwinbox Editions & Modules

Additional Pricing Details

Justworks

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Justworks Editions & Modules

Edition
Basic (Under 25 Employees)$491
Plus (Under 25 Employees)$991
Basic (25-99 Employees)$441
Plus (25-99 Employees)$891
Basic (100-174 Employees)$391
Plus (100-174 Employees)$791
Basic (175+ Employees)Contact for quote
Plus (175+ Employees)Contact for quote
  1. per employee/per month
  2. none
Additional Pricing Details

Support Rating

Darwinbox

No score
No answers yet
No answers on this topic

Justworks

Justworks 9.7
Based on 16 answers
Justworks offers many different options for customer service. You can contact them via email, phone or Slack. They are quick to resolve issues and if your Account Manager is out of office, they have other Managers covering your account who are knowledgable and ready to support. They also have an office in New York, which makes their support even more localized.
Christina Caruso | TrustRadius Reviewer

Alternatives Considered

Darwinbox

Darwinbox is up there with ADP in terms of quality for employers to use in such an open-level style. I personally would support the use of Darwinbox against the competition.
Mario Alvarez | TrustRadius Reviewer

Justworks

We used Paycor only for payroll, but even in this regard I felt it was inferior to Justworks. The key differentiator in my mind was customer support and user interface. Paycor support was difficult and rarely made exceptions. Their interface felt like a web 1.0 legacy software. Justworks on the other hand is simple and intuitive. Their support is quick and willing to work with circumstance
Michael Pelzer | TrustRadius Reviewer

Return on Investment

Darwinbox

  • The ability to view the organization structure and functional structure for the entire company.
  • One-stop solution for talent acquisition, payroll, leaves, reimbursements, attendance (time-sheet), holidays, etc. So I don't have to open a lot of different apps.
Anonymous | TrustRadius Reviewer

Justworks

  • We're still new to Justworks, but for nearly everyone on our team, this is the dealmaker. Benefits plans are worth more than salaries to the best hires.In fact, part of the process we used to choose Justworks was to send their offering, in advance, to our team to approve of, first.
  • Dealmaker for great hires!
  • Financial security for their families!
  • Compliance management.
Jackie Bassett | TrustRadius Reviewer

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