Likelihood to Recommend It is well suited in org where password protection is mandatory. Most companies need it hence as the service you're providing needs to have a secure vault and this is where dashlane comes in picture. Also great as a authenticator app. Even has VPN for those that need. It is less suited for personal projects.
Read full review The reason I selected 7/10 is because I don't have any experience using other systems similar to Zoho Vault. It works fine for us, but I also have experience with Zoho Recruit, and based on that experience, I know that there are better choices out there. I would encourage anyone I was recommending this product to, to also research similar products.
Read full review Pros Their Secure Notes are an easy and great way to save and protect important data and notes not specifically password-related. I really like their Payments feature. I've used that at my desk and when traveling to fill-in payment information on the fly. I've recently begun using Dashlane with PassKeys and found the process to be simple and intuitive to use. Read full review Zoho Vault integrates into your browser with an add-in, which makes it easy to access websites that need authentication. Zoho Vault enables you to create users and groups, and share authentication details either at a group level or at a user level. Zoho Vault gives you the capability of defining the level of access a user or group has to the authentication - read-only or read/write. This is one of the most unique features that I have come across any online password managers. Zoho Vault allows you to download and store an offline encrypted copy of your authentication details for the time when the internet is restricted. Read full review Cons Some of our language and explanations could be simpler. Most users are not security professionals, they just want to get into applications and do their jobs. Guidelines for diagnosing and fixing problems can always be clearer and better targeted toward laypeople. Sometimes we need to change a user's email address (like if they change their name). Changing email addresses is very hard if not impossible. It appears to be impossible once it's set in the account. Andrew Bank CEO - Strategy, Product Management, and Business Development
Read full review The user interface can be confusing at times. You can wind up in a different category very easily. Maybe a notification for duplicate entries would help manage passwords a lot better. An integration with Zoho Help Desk would be nice Read full review Likelihood to Renew It has served us very well until now and at the pricepoint it doesn't make us second guess our current relationship.
Read full review Usability We previously used
LastPass , which was also an excellent alternative for Dashlane. Dashlane seems to have more security features compare to
LastPass . We can send pass to any user in our organization easily also we can share details with our clients. we can securely manage all the pass in our vault and timely change it when it's time comes.
Read full review I selected 8/10 because while I don't have any experience using other products similar to Zoho Vault, I do believe it is easy to use and maintain. We do not have any problems using this product and have never needed to contact customer support.
Read full review Support Rating We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.
Read full review Never really needed to use the customer support of Zoho Vault, but all other Zoho services have excellent support and excellent forums to participate in, and I don't assume Zoho Vault would have anything less
Read full review Alternatives Considered Dashlane loses against
1Password in almost every way. The only aspect that is better for Dashlane is the ability to share with your organization as it will pre-populate a list of users.
I didn't select Dashlane, it was selected for me. If it was up to me, I would choose
1Password over Dashlane all the time.
Read full review Storage works the same, but the browser integrations from Zoho Vault are still very buggy.
Read full review Return on Investment Productivity has never been a concern since we have used products like Dashlane in the past, but the security features provide great peace of mind. Far less time has been spent on credential management It is easy to share new account password and credentials with others with the organization Read full review Inexpensive when packaged with other Zoho products. Saved time on projects by being easy to access We ended up importing all of our Vault passwords into another program very easily. Read full review ScreenShots