What users are saying about
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35 Ratings
93 Ratings

Dashpivot - By Sitemate

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35 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100
93 Ratings
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Score 8 out of 100

Feature Set Ratings

  • Dashpivot - By Sitemate ranks higher in 1 feature set: Enterprise Content Management

Enterprise Content Management

8.5

Dashpivot - By Sitemate

85%
8.1

Laserfiche

81%
Dashpivot - By Sitemate ranks higher in 6/12 features

Content capture & imaging

8.7
87%
11 Ratings
8.2
82%
23 Ratings

File sync, storage & archiving

8.4
84%
10 Ratings
7.2
72%
23 Ratings

Document management

8.5
85%
11 Ratings
8.2
82%
23 Ratings

Records management

8.7
87%
12 Ratings
8.0
80%
22 Ratings

Content search & retrieval

8.3
83%
11 Ratings
8.4
84%
22 Ratings

Security, risk management & information governance

8.3
83%
9 Ratings
8.4
84%
21 Ratings

Automated workflows

8.7
87%
13 Ratings
9.0
90%
14 Ratings

Mobile support

8.8
88%
11 Ratings
8.0
80%
9 Ratings

Integration

8.6
86%
6 Ratings
7.2
72%
15 Ratings

Enterprise content collaboration

N/A
0 Ratings
8.2
82%
18 Ratings

Content publishing & creation

N/A
0 Ratings
8.2
82%
14 Ratings

Contract lifecycle management

N/A
0 Ratings
8.8
88%
17 Ratings

Attribute Ratings

  • Dashpivot - By Sitemate is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Performance
  • Laserfiche is rated higher in 2 areas: Availability, Support Rating

Likelihood to Recommend

9.0

Dashpivot - By Sitemate

90%
25 Ratings
7.7

Laserfiche

77%
46 Ratings

Likelihood to Renew

9.1

Dashpivot - By Sitemate

91%
1 Rating
8.6

Laserfiche

86%
16 Ratings

Usability

9.1

Dashpivot - By Sitemate

91%
1 Rating
8.0

Laserfiche

80%
7 Ratings

Availability

9.1

Dashpivot - By Sitemate

91%
1 Rating
10.0

Laserfiche

100%
4 Ratings

Performance

9.1

Dashpivot - By Sitemate

91%
1 Rating
9.0

Laserfiche

90%
2 Ratings

Support Rating

9.1

Dashpivot - By Sitemate

91%
11 Ratings
9.4

Laserfiche

94%
18 Ratings

Online Training

Dashpivot - By Sitemate

N/A
0 Ratings
10.0

Laserfiche

100%
1 Rating

Implementation Rating

9.1

Dashpivot - By Sitemate

91%
2 Ratings

Laserfiche

N/A
0 Ratings

Ease of integration

Dashpivot - By Sitemate

N/A
0 Ratings
8.0

Laserfiche

80%
1 Rating

Product Scalability

9.1

Dashpivot - By Sitemate

91%
1 Rating

Laserfiche

N/A
0 Ratings

Likelihood to Recommend

Sitemate

-Great replacement to filling manual forms. Helps digitise the entire process and save loads of time - Can be easily customised to your needs - Very simple and effective user interface - Great team behind Dashpivot. Always available to solve your needs. - Can easily analyse information in the filled forms. Though the analytics can be further improved
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Laserfiche

Laserfiche is well suited to the submission of simple routine reports to create a record repository. We use it for routine transport reports, audit reports, and anonymous citizen complaints. It creates a simple chronological record of routine events that can be reviewed and easily stored and recalled. Because the reports are in PDF format, it is not well suited to anything that needs to be imported into a common database or amended after submission.
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Pros

Sitemate

  • Soooooooo easy to set up and use! So user friendly a monkey could do it.
  • Customer support is phenomenal. Phone, email, online chat. Easy to follow instructional videos. No call centre in Thailand.
  • I love that you can use pre-filled data. Type up lists once and NEVER have to hand type them again! Just click!
  • Tagging! Being able to categorise photos to particular categories for enhanced search functions. Brilliant!
  • Fully flexible customisation. All the templates we have created we have had full creative capabilities with. I haven't found anything yet that I wanted to do that couldn't be done. I was even able to add three pages of terms and conditions to a purchase order template.
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Laserfiche

  • Laserfiche is easy to learn. Anyone, whether they have experience with IT or not, can learn how to use Laserfiche.
  • Laserfiche Forms allows people to use the form without having each person needing to be fully licensed which saves money.
  • Laserfiche Workflow and Forms can make processes quick, easy, and efficient, freeing up time so staff can get more work done.
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Cons

Sitemate

  • To send the induction template to every sub contractor to fill out and send back to us before entering site. Once we have the basic information we then can do the induction and sign off after completing the induction. Each induction could generate a number and it could form a list of names to a number on a register.
  • Site safety audit. If we could carry over a problem to create a list that has to get signed off ones done. That would be very handy.
  • Every one of our files generated is to be able to be re detected back on our own business server.
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Laserfiche

  • While Laserfiche has some powerful development tools, it is difficult to manage configurations while promoting code across environments. For example, SQL connections and other environment specific resources have to be manually configured in each environment.
  • Laserfiche forms are a newer addition to the product family and could use some product maturity. While easy to use for simple forms, once your forms become more complex, you need to accomplish tasks by heavy JavaScript coding.
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Pricing Details

Dashpivot - By Sitemate

Starting Price

$0 30 day free trial

Editions & Modules

Dashpivot - By Sitemate editions and modules pricing
EditionModules
Starter$0.001
Standard$32.002
ProCustom3

Footnotes

  1. 30 day free trial
  2. per user
  3. per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional Varies

Additional Details

- Unlimited Sitemate digital ID card users on all accounts - Unlimited visitor users on the Pro account

Laserfiche

Starting Price

$50 per month

Editions & Modules

Laserfiche editions and modules pricing
EditionModules
Subscription$50.001

Footnotes

  1. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Sitemate

I could NEVER go back to life before Dashpivot.
Read full review

Laserfiche

We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
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Usability

Sitemate

It is so simple. I put off getting an online system for sooooo long because I dreaded the thought of getting a new system, having to set it all up and having to teach everyone how to use it. I also envisaged me being the port of call every time it stopped working or people didn't know what they were doing. I now wish I had done it a long time ago. The set up was so basic. I had 45 minutes of training over the phone in front of my PC and I was set to go! By the end of the day, I had already gone from "I'm just going to start off with Site Diaries and implement everything else gradually" to "this is bloody amazing, everything is now on Dashpivot and everyone is using it!" We converted our entire site and internal systems over to Dahpivot by Site Mate in the space of a day! True story.
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Laserfiche

It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
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Reliability and Availability

Sitemate

No answers on this topic

Laserfiche

I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
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Performance

Sitemate

No answers on this topic

Laserfiche

Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
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Support Rating

Sitemate

At the beginning of my use of the phone application, it did not support the Arabic language I contacted customer service and my request was taken seriously, and within a short period of time, a phone application was updatet to support the Arabic language
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Laserfiche

I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
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Online Training

Sitemate

No answers on this topic

Laserfiche

Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.
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Implementation Rating

Sitemate

Implementation was super easy and dare I say fun! I thoroughly enjoyed the implementation process. We all got excited coming up with suggestions and ideas for what we could implement next.
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Laserfiche

No answers on this topic

Alternatives Considered

Sitemate

Some onsite audit tools are hard to use, they do not transfer well to a mobile platform. Dashpivot is easy to read and use on any mobile device. Additionally other platforms make the document build cumbersome, DashPivot is simple and easy to develop or copy new tools.
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Laserfiche

The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. Overall, the Laserfiche product is easier and more intuitive to install, maintain, and use.
Read full review

Return on Investment

Sitemate

  • Dashpivot helps keep track of the resources and finances being used in a project making it easy for us to make well-informed decisions.
  • It usually would take a day to get the report to the Project Engineer, but with the Dashpivot the reports are almost instant with a good internet connection.
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Laserfiche

  • Laserfiche has increased the efficiency of our sales reps by giving making all of the historical sales deal information very simple and fast to retrieve.
  • Laserfiche has increased our efficiency with our AP department and gave department heads the ability to approve invoices where ever they are.
  • I would say the biggest ROI came with the transparency of the order process for new deals. Before there would be numerous phone calls made daily to find out where an order was within the process, and now you can simply look at all deals at any time.
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