Datto RMM vs. FortiClient

It is a great tool for end systems management and monitoring. It has generally served well and can assist inmanaginf the devices for multiple clients / sites as needed. Remote control software leave alot to be desired and can be greatlly improved. Great for creating systems policies and providing basic end systems management.

Incentivized

Overall, my experience with the client is good, and because of its performance and lightweight, I recommend this software to my colleagues. Before this, I also used other apps for the same purpose, but my search ended when I came to Forticlient.

Incentivized

• Script jobs are easy to write up and quick to push out.
• It gathers a lot of data regarding the machine.

Incentivized

• Virtually a one-click action connection to my work network while remote. I just enter my network username & Password, click connect, and I can access all the fileshares as if I were on-site.
• Speed - I have used other virtual network clients in the past, and the speed while working remote with one of them (even on a high speed connection) was easily 10x slower than if I were physically on the network. FortiClient is different, where the speed degradation is on the magnitude of only 2-3x slower - A significant and noticeable difference compared to other clients on the market.
• On MacOS, FortiClient has a little toolbar icon that gives me a status, as well as actions to quickly connect or disconnect from my work network. It is a small thing, but a super handy feature!

Incentivized

• The Splashtop streamer in the Remote Tools breaks frequently
• The New UI is feature-rich, but not intuitive to set up. You CAN find a way to show all of the information you need, but you may need to reach out to support to get there

Incentivized

• font way too small on login, unable to select an option, for example, to see each letter of password as typed promotes errors at login
• login errors and failure rate extremely high as [reported] by all our physicians and other providers: not infrequently one will have to return to office after hours in order to complete charts or access charts to answer patient after hours questions
• frequent disconnects in spite of excellent internet signal
• unacceptable interruptions in patient care

Because the software is very simple and easy to use, very efficient, and has a stable connection that allows the user to perform tasks without problems. Also, this software does not need to be configured by IT technicians, since it comes with a very developed and understandable set up guide.

Incentivized

In my opinion, Datto RMM fails at almost everything you throw at it.

We have used Forticlient for a number of years now and have found only minor faults with the application. The fact that our end users request little to no training to be able to utilize our VPN says a lot compared to the product we previously used to use for similar tasks. The Forticlient shield is a quick way to 'demonstrate confidence in security' at a glance among our end users - if you see the shield, you are protected. The only downside we've experienced is a few false positive AV detections, but this is more linked to Fortiguard labs/signatures.

Incentivized

FortiClient is a security suite with which we can keep our equipment well-protected. And it is that in a system like Windows, which is always the target of all kinds of attacks, it is not enough to have a simple antivirus.

Incentivized

Both Datto and SolarWinds leave a lot to be desired but from a technological aspect, but SolarWinds products are substantially better. At least when they aren't being hacked. SolarWinds was an intuitive design with some decent features that made management much more seamless and, well profitable. Datto products are nearly impossible to implement out of the box and even after months of customization, their RMM products were terrible.

Overally, FortiClient has less vulnerabilities than the two other products. The price is comparable to Citrix Gateway, but significantly less than Cisco AnyConnect. Much of the benefits of the FortiClient come with its ability to integrate with other Fortinet solutions. Without that, it is interchangeable with almost any other client.

Incentivized

• It has reduced our support costs significantly
• Allowed us to add great value to our service offering
• Documentation became easier as it allowed us to standardize configurations across multiple sites

Incentivized

• Security is essential so we gain trust from clients!
• Data has private so we don't need to worry about additional security.
• More than 95% client needed more security which is fulfil by FortiClient.
• Don't need to use additional securities like SSL certificate or SSH.

Incentivized