Powerpay vs. Epicor HCM (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Powerpay
Score 5.7 out of 10
N/A
Powerpay allows small businesses to pay and manage employees. It is used to simplify and automate payroll processes with automatic payroll calculations and remittances to the CRA and RQ, and streamlines payroll with connected time and attendance tracking to help ensure people are paid accurately.N/A
Epicor HCM (discontinued)
Score 7.9 out of 10
N/A
Epicor HCM supplied human resource management system (HRMS) capabilities, but Epicor has stopped offering this functionality and company's HR applications are no longer available.N/A
Pricing
PowerpayEpicor HCM (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PowerpayEpicor HCM (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PowerpayEpicor HCM (discontinued)
Top Pros
Top Cons
Features
PowerpayEpicor HCM (discontinued)
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Powerpay
2.0
3 Ratings
121% below category average
Epicor HCM (discontinued)
10.0
7 Ratings
22% above category average
Pay calculation2.33 Ratings10.04 Ratings
Support for external payroll vendors2.01 Ratings10.07 Ratings
Off-cycle/On-Demand payment2.32 Ratings10.01 Ratings
Benefit plan administration1.02 Ratings10.07 Ratings
Direct deposit files2.33 Ratings10.05 Ratings
Salary revision and increment management2.33 Ratings10.06 Ratings
Reimbursement management2.33 Ratings10.02 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Powerpay
-
Ratings
Epicor HCM (discontinued)
10.0
9 Ratings
24% above category average
Employee demographic data00 Ratings10.09 Ratings
Employment history00 Ratings10.09 Ratings
Job profiles and administration00 Ratings10.08 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings10.09 Ratings
Organizational charting00 Ratings10.05 Ratings
Organization and location management00 Ratings10.08 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings10.04 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Powerpay
-
Ratings
Epicor HCM (discontinued)
9.0
7 Ratings
11% above category average
Approval workflow00 Ratings10.06 Ratings
Balance details00 Ratings8.07 Ratings
Annual carry-forward and encashment00 Ratings9.05 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Powerpay
-
Ratings
Epicor HCM (discontinued)
9.8
8 Ratings
19% above category average
View and generate pay and benefit information00 Ratings9.07 Ratings
Update personal information00 Ratings10.08 Ratings
View company policy documentation00 Ratings10.06 Ratings
Employee recognition00 Ratings10.02 Ratings
View job history00 Ratings10.06 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Powerpay
-
Ratings
Epicor HCM (discontinued)
10.0
4 Ratings
26% above category average
Tracking of all physical assets00 Ratings10.04 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Powerpay
-
Ratings
Epicor HCM (discontinued)
7.0
9 Ratings
8% below category average
Report builder00 Ratings8.09 Ratings
Pre-built reports00 Ratings6.09 Ratings
Ability to combine HR data with external data00 Ratings7.08 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Powerpay
-
Ratings
Epicor HCM (discontinued)
10.0
3 Ratings
23% above category average
New hire portal00 Ratings10.03 Ratings
Manager tracking tools00 Ratings10.03 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Powerpay
-
Ratings
Epicor HCM (discontinued)
10.0
4 Ratings
21% above category average
Corporate goal setting00 Ratings10.03 Ratings
Individual goal setting00 Ratings10.04 Ratings
Line-of sight-visibility00 Ratings10.03 Ratings
Performance tracking00 Ratings10.04 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Powerpay
-
Ratings
Epicor HCM (discontinued)
9.2
4 Ratings
15% above category average
Performance plans00 Ratings10.04 Ratings
Performance improvement plans00 Ratings10.03 Ratings
Review status tracking00 Ratings10.04 Ratings
Review reminders00 Ratings7.04 Ratings
Multiple review frequency00 Ratings9.03 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Powerpay
-
Ratings
Epicor HCM (discontinued)
10.0
3 Ratings
24% above category average
Create succession plans/pools00 Ratings10.01 Ratings
Candidate ranking00 Ratings10.03 Ratings
Candidate search00 Ratings10.03 Ratings
Candidate development00 Ratings10.01 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Powerpay
-
Ratings
Epicor HCM (discontinued)
10.0
4 Ratings
26% above category average
Job Requisition Management00 Ratings10.04 Ratings
Company Website Posting00 Ratings10.03 Ratings
Publish to Social Media00 Ratings10.01 Ratings
Job Search Site Posting00 Ratings10.02 Ratings
Duplicate Candidate Prevention00 Ratings10.03 Ratings
Applicant Tracking00 Ratings10.04 Ratings
Notifications and Alerts00 Ratings10.04 Ratings
Best Alternatives
PowerpayEpicor HCM (discontinued)
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.4 out of 10
Infor Human Resources
Infor Human Resources
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PowerpayEpicor HCM (discontinued)
Likelihood to Recommend
1.4
(3 ratings)
9.0
(12 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
7.0
(2 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(2 ratings)
Support Rating
8.0
(1 ratings)
1.0
(4 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
7.1
(2 ratings)
Product Scalability
-
(0 ratings)
8.6
(3 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
PowerpayEpicor HCM (discontinued)
Likelihood to Recommend
Dayforce
In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.
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Discontinued Products
While Epicor HCM is functional for enterprises with many branch locations, I feel that is best suited out of the box for locations with corporately centralized HR. This overcomes some of the shortcomings of security capability and the need to spend a lot of time in configuring routing. The CSS portion of Epicor HCM is not as robust as competing systems and should not be used if corporations are actively looking to onboard at a high rate.
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Pros
Dayforce
  • Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
  • Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
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Discontinued Products
  • Security is always an issue with payroll/HR software. Security in Epicor HCM is very robust. In our manufacturing facility it is important that supervisors have access to their employee's information and the software allows me to limit access to only the correct department. There is also menu security that will allow me to remove access to features by user and grant access only to what they require to do the job.
  • This software is the repository for many different types of employee information. For example in the past we have tracked skills training by employee in either an Access database or an Excel spreadsheet. We are currently in the process of loading individual employee skill information which will allow us to query the database to pull any information that is not already a canned report in the system.
  • Payroll tax reports are handled by the system seamlessly. In our old system I had to keep confidential employees in a different "company" which meant I had to combine the two companies and do quarterly and year end tax reporting manually. The confidential flag in Epicor HCM allows me to utilize reports directly from the system and also creates the files needed to file online for both my quarterly SUI and W-2 reporting to SSA at year end.
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Cons
Dayforce
  • Customer Support is Horrible
  • They over bill you for everything and ignore cancellation requests
  • They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
  • They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)
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Discontinued Products
  • Administrative set-up is a nightmare --> Set-up such as e-mail templates (routing, candidate communication, alerts) and configuring security rights for users, includes looking at list of approximately 100 fields some of which seem like duplicates. Interestingly, you may find that the field you need is missing. You'll need to create a work-around or pay Professional Services to get it set-up correctly, even though they should logically be available. Another alternative is that you need to go to an obscure task under Utilities that you've never used before so you can uncheck a box.
  • Auto alerts seem like a great idea, but the set-up is limited in such a way that you will probably need a Filter SQL statement to get it the way you want. (Ex: No way on the birthday alert to simply filter to active employees. Get ready to send out over 500 alerts for ALL employees and dependents.) You can either ask someone in your IT department or again, go to Professional Services ($$$).
  • Routing also seems like a great idea but if you make too many changes in the routing set-up, it errors out and doesn't allow you to submit changes. Instead you must make only a few changes, submit, then go to the task again. Efficiency is not a concern for HCM. If you have more than 5-10 routes in the system for certain tasks, this can slow down the entire routing page, making you wait between 20-40 seconds to approve and go to the next route. This will make for a fun time during your annual review process when you've got 100+ reviews routed to you.
  • Epicor staff (except for customer support) are salespeople--first and foremost --> Glassdoor reviews show that Epicor "emphasizes billable hours above all else" -- we've experienced this firsthand. Most account managers, implementation and interface consultants will try get you on the phone (at a whopping $100-$300/hr) to talk about nothing and avoid delivering what you've paid them for. If they're not doing that, they may just ignore your e-mails and never get back to you.
  • Unreliable customer support --> Customer support staff seems understaffed and sometimes lack technical knowledge. Not surprising considering that HCM is so convoluted and frustrating. Even the most expert support reps are stumped by questions--the system is just that confusing. Sometimes there is no resolution at all so your call is turned into a service change request. Then you cross your fingers and hope it gets addressed in the next upgrade. I submitted one support call over two months ago. It is still open. Sadly that is not out of the norm.
  • Unexplainable errors in interfaces --> Payroll and benefits interfaces have been unreliable. Employee data changes are dropped with no explanation; ergo, there is no possible solution. Unless of course you want your benefits consultant to spend several hours ($$$) researching it or very, very slowly talking you through it over the phone.
  • Customizations that keep on breaking and breaking and breaking --> HCM releases updates almost twice a year, with "new and improved" features. Sometimes the features don't work, as if the software was updated without any testing or foresight. You'll find that customizations you've paid for have broken inexplicably and need to be re-done. Of course you will be charged for the extra hours needed to fix the customizations.
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Likelihood to Renew
Dayforce
No answers on this topic
Discontinued Products
I just recently lost my job after 16 years, and purposely sought out a position where I could continue to work with HCM. I am now in a similar role to what I was in before, and can continue the same type of work and enhancements that I did at my other company.
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Usability
Dayforce
No answers on this topic
Discontinued Products
Where it's good: Epicor HCM at a high level has a straight-forward interface for navigating to the main content sections at either the employee or HR administrator level. The interfaces are consistent throughout the application, and after a brief learning curve, one can navigate through the remainder of the interface pages in any content area without too much difficulty. HCM also has great tools for making sure the analysis of data is available and accessible to non-programmer personnel. Where it struggles: One thing working against the usability of the HCM product is the overuse of the row-selection scheme for all many to many relationships. HCM uses a "select the row from the left frame" and then "enter data corresponding to this row in the right frame" scheme for most of its data entry components. One example of overuse is the employee address entry. During the first setup of an employee or during a candidate's application, HCM allows the user to specify multiple addresses. While this functionality is desired for long-term storage, an option doesn't exist to forgo this interface type for quick initial entry for the primary use case (one address per employee). This is one example, but is particularly visible when a candidate must also bridge the learning curve.
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Reliability and Availability
Dayforce
No answers on this topic
Discontinued Products
The product was always available.
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Performance
Dayforce
No answers on this topic
Discontinued Products
The product performs well. As with any software there are bugs and system enhancements needed, but there are channels in place to let Epicor know what they are so they can add to future versions. Open Enrollment and Salary Planning can be a bit slow at times.
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Support Rating
Dayforce
Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
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Discontinued Products
There have been a lot of issues with it at first, but we've been figuring a lot of them out on our own. Needing patches to the program though is something that I didn't expect to happen as often as it does.
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In-Person Training
Dayforce
No answers on this topic
Discontinued Products
We had someone from Epicor come on site to do training, and we "shared" our trainer with another company who was also doing the same major upgrade. It was nice to have another company there so we could ask each other (and the trainer) questions. This allowed for more meaningful discussions during training.
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Implementation Rating
Dayforce
No answers on this topic
Discontinued Products
As stated earlier, you won't find all of the problems and things that you would like to improve on until you implement. After go-live, you then will have a long period of adjustment as you get the data and processes to work the way that you really want them to.
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Alternatives Considered
Dayforce
Have not used any other payroll software in my experience.
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Discontinued Products
Epicor pales in comparison to the HRIS and report building systems listed above. Unfortunately, Epicor was implemented prior to my joining the organization. From what I was told, Epicor was chosen because of its ability to be customizable to any industry. However, what we have learned is that this isn't the whole truth. While Epicor might be able to customize to your specific industry with creating certain data fields, it still cannot function properly to meet the needs of your respective industry. For example, my industry is education. There are numerous grant propasals that we send that require specific demographic information. Consequently, when we try to run a report in Epicor, that information is never captured with accuracy which makes sending these reports for grants a herculean task, especially when these donors question our data.
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Scalability
Dayforce
No answers on this topic
Discontinued Products
Performance is not noticeably impacted by adding more users. Microsoft IIS and SQL are Epicor HCM's underlying technology and have proven reliability. In addition, IS staff are easy to find that know these technologies.
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Return on Investment
Dayforce
  • The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
  • Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).
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Discontinued Products
  • Epicor HCM had a positive impact on our ROI by matching the right employees to specific roles based on their set of skills and competencies.
  • The tool positively impacted the performance and efficiencies throughout the different corporate departments.
  • It could have a negative impact on user satisfaction when it comes to support and response time.
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ScreenShots