Dayforce vs. Qstream

I think Dayforce is a great option for a large and/or Global organization. I do not think it would be the best fit for a very small company or business. It really shines for enterprise organizations with multi-locations. While a small business could use it, I would say it has too many bells and whistles that might feel overwhelming to a smaller organization.

Incentivized

Qstream is great when used for reinforcement of training conducted. Especially when that training is detailed or complex, Qstream will help to embed key concepts and drive adoption while ensuring reps are interacting.

Incentivized

• Payroll - it shows everything in real time and it runs quickly.
• People - Having all employee details from the offer letter to W2 information in the same spot.
• Dayforce Wallet: The on-demand feature is fully integrated with Timesheets and Payroll. What shows in one will be in the other.

• Gamification: gets reps involved in ways that keep it interesting while bringing in elements of competition.
• Mobile: ease of use and direct access to reps while on the move. The interface is intuitive and able to be interacted with in quick increments rather than lengthy elearning.
• Coaching: provides direct insights into who is coping and who is not so that enablement efforts can be focused.

Incentivized

• There have been a few instances of users being locked out of Ceridian due to recent upgrades. Not ideal when an employee wants to see their paystub and is suddenly have login issues.
• Not the best for when an employee is transferred to another country as their employee number is locked to their SIN or SSN. And, we are required to create a new user record with a new employee number for the new country.

Incentivized

• Reporting: we only had access to some of the reports so would have liked to see more detail and have the ability to create custom reports.
• Licensing: we accessed qstream via Growthplay so only had access to limited features. Would like to see this extended so that we could truly experience all of the qstream benefits.
• Content Creation: we were not able to create our own questions and streams but had to rely on the external team. Self-creation and self-directed streams would have been preferable.

Incentivized

We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.

Incentivized

Qstream is good in terms of gamification and driving adoption. However we are looking for a platform that supports content creation, ILT training as well as gamification. Qstream would meet only one of those criteria. We may still use them again if we are unable to find a compete platform in future

Incentivized

I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.

Incentivized

Qstream was easy for us to use and gain insights from. Feedback from sales leaders and reps was generally positive. Having greater flexibility about creating custom reports and streams would have increased the rating

Incentivized

Dayforce's high availability ensures that our HR processes are supported around the clock, which is critical for a global organization like ours. The platform is cloud-based, offering reliable access from any location at any time, allowing our employees, managers, and HR teams to stay connected regardless of time zones or geographic locations. This level of availability ensures that payroll processing, employee self-service, and real-time data access continue uninterrupted, even during peak periods or unforeseen disruptions. The system’s robust infrastructure minimizes downtime, which is vital for operations that span multiple regions. Additionally, having a centralized platform that’s always available helps keep our teams aligned, ensures compliance, and facilitates timely decision-making across all our locations.

Incentivized

We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.

Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.

Incentivized

Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.

The courses are very interactive and informative. There are classes for every topic, which allows you to make the most of the system. There are also some "go at your own pace" course which is a great option for a busy schedule.

Incentivized

Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you

Incentivized

I can't speak much to how it would be if we had all of these features separately since I started with Dayforce all being integrated and have no other experience, but having it all in one place has made the completion of all of these HR tasks seamless. We can direct all of our energies into the same system, and it makes it easier to field employee inquiries and to troubleshoot when we need to

Incentivized

Qstream was selected by default because it was offered by Growthplay as their preferred gamification and adoption tool. We have subsequently looked at acquiring Qstream for other initiatives and are in the process of evaluating options

Incentivized

Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.

• Performance Reviews/Comp used to be handled via paper and tracking/reporting was a nightmare - having all of that in the system is so much more efficient and provides huge ROI
• Our organization used to have big problems with hiring managers going rogue and hiring positions that aren't approved by Finance - we built an approval workflow in the system that triggers before any req is approved which has completely solved this problem
• Dayforce Wallet has been a huge perk for our employees - it's heavily used and our crew love it

Incentivized

• Reps have adopted our new sales methodology quicker and with more rigour meaning we are more successful in the field.
• We’ve been able to create scale to drive adoption. Without technologies like Qstream, we would never be able to meet our enablement and growth targets.
• More reps talking a consistent message means our customer experience has improved at the sales front. This allows us to differentiate versus the competition and ensures we win more often.

Incentivized