Great HCM with Strong Customer Focus & Support
October 05, 2023

Great HCM with Strong Customer Focus & Support

Julianna Yee | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We use Ceridian Dayforce for payroll, benefits, recruiting, time & attendance, performance, employee self-service, and more. We use it for all of our employees. Ceridian Dayforce makes it easy to run our processes without worrying about loss of data and maintains our database.
  • Easy to run payroll for the entire company
  • Recruitment easily syncs to Indeed making it easy for us to extend our reach
  • Benefits are easy to capture and view for our individual employees
  • In payroll, there are sometimes issues with calculating pay when people’s rates change mid-pay period
  • Would love to see an option to assist with building SQL or XML statements in the future (maybe co-pilot AI?)
  • Would love an easy way to store pre-hire documents with candidates that syncs over to their HR profile when hired
  • Ceridian Dayforce allows us the ability to easily integrate time & attendance directly into payroll, which significantly improved the workload of the entire company. We no longer had two different software platforms to track time and process payroll.
No worries about state & fed withholding as well as year end statements
It has streamlined our process exponentially, and every day I learn something new about what Ceridian Dayforce can do to improve efficiencies across our organization.

Do you think Dayforce delivers good value for the price?

Yes

Are you happy with Dayforce's feature set?

Yes

Did Dayforce live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dayforce go as expected?

I wasn't involved with the implementation phase

Would you buy Dayforce again?

Yes

Support and account managers are awesome; they are always there to help you or find solutions for you. The support community and the help documents/guides they have are great to figure things out on your own within the system.

Dayforce Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
4
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
7
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
8
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
8
Reimbursement management
Not Rated
Approval workflow
10
Balance details
8
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
8
View job history
Not Rated
View company policy documentation
5
Employee recognition
Not Rated
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Performance plans
6
Performance improvement plans
6
Review status tracking
8
Review reminders
6
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
8
Manager tracking tools
6
Corporate goal setting
Not Rated
Individual goal setting
6
Line-of sight-visibility
Not Rated
Performance tracking
6
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
Not Rated
Job Search Site Posting
8
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
8
Notifications and Alerts
Not Rated