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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DemandTools

    Score10 out of 10
    N/ADemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.N/A

    SolarWinds SQL Sentry

    Score10 out of 10
    N/ASolarWinds SQL Sentry is designed to help data professionals optimize SQL Server database performance in physical, virtual, and cloud environments. SQL Sentry delivers metrics to help users find and fix database performance problems and provides scalability, boasting demonstrated success monitoring 800+ SQL Server instances with one monitoring database. With SQL Sentry, the user can monitor: SQL Server Azure SQL Database SQL Server Analysis…

    $0

    Free

    Pricing
    DemandToolsSolarWinds SQL Sentry
    Editions & Modules
    No answers on this topic
    Plan Explorer (SQL Server Query Tuning)
    $0
    Free
    SQL Sentry for Azure SQL Database
    $161
    Per year per database (annual subscription)
    SQL Sentry
    1,450
    Per year per instance (annual subscription)
    Offerings
    Pricing Offerings
    DemandToolsSolarWinds SQL Sentry
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DemandToolsSolarWinds SQL Sentry
    Considered Both Products
    Validity
    No answer on this topic
    SolarWinds
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    DemandToolsSolarWinds SQL Sentry
    SQL Performance Monitoring
    Comparison of SQL Performance Monitoring features of DemandTools and SolarWinds SQL Sentry
    Feature
    DemandTools
    -
    Ratings
    SolarWinds SQL Sentry
    8.4
    102 Ratings
    3% above category average
    Performance dashboard00 Ratings9.1102 Ratings
    Intelligent alerting00 Ratings7.996 Ratings
    Top SQL00 Ratings8.6102 Ratings
    Historical trend data00 Ratings8.6100 Ratings
    Virtualization support00 Ratings8.764 Ratings
    Best Alternatives
    DemandToolsSolarWinds SQL Sentry
    Small Businesses
    Dataloader.io
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Informatica Customer 360 for Salesforce
    Score8.7 out of 10
    No answers on this topic
    Enterprises
    Dataloader.io
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DemandToolsSolarWinds SQL Sentry
    Likelihood to Recommend
    10.0
    (118 ratings)
    8.6
    (102 ratings)
    Likelihood to Renew
    9.9
    (16 ratings)
    8.8
    (16 ratings)
    Usability
    10.0
    (7 ratings)
    9.0
    (12 ratings)
    Availability
    9.8
    (2 ratings)
    7.1
    (2 ratings)
    Performance
    8.5
    (3 ratings)
    7.1
    (2 ratings)
    Support Rating
    9.0
    (5 ratings)
    7.5
    (14 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    8.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.9
    (6 ratings)
    8.8
    (8 ratings)
    Configurability
    7.5
    (2 ratings)
    7.9
    (2 ratings)
    Ease of integration
    9.0
    (1 ratings)
    5.0
    (1 ratings)
    Product Scalability
    8.5
    (2 ratings)
    7.0
    (1 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    8.5
    (2 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    8.5
    (2 ratings)
    User Testimonials
    DemandToolsSolarWinds SQL Sentry
    Likelihood to Recommend
    Validity
    DemandTools is good for almost everything related to mass data manipulation. The only scenario I haven't tried using DemandTools and was recommended to use Data Loader for was inserting records while keeping the original created date. The issue was that we had a disconnection with an external messaging partner, and when the records were retrieved, a few days had passed since the original day of the incoming messages. To insert the messages while keeping the original created date, DataLoader was helpful. I am not sure how to do that in DemandTools. But again, for everything else, DemandTools is a lifesaver.
    Incentivized
    Read full review
    SolarWinds
    This solution is perfect for a team with a large server count and, at least, moderate experience supporting a SQL Server environment. If the environment is smaller or the team has less experience working with SQL Server performance tuning methodologies, then the tool may be overwhelming for the users.
    Incentivized
    Read full review
    Pros
    Validity
    • PowerGrid can review and make the updates simultaneously.
    • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
    • BulkBackup [is] just one click, majority data got updated.
    • Scenarios save a lot of time for similar working load.
    Incentivized
    Read full review
    SolarWinds
    • The Top SQL functionality has been extremely useful for identifying poorly performing queries by resource consumption.
    • The flexibility of creating your own Advisory Conditions has allowed us to integrate our custom internal alerts into a centralized dashboard and alerting platform.
    • Being able to highlight any chart on the dashboard and then tool-matching that window across all the other charts makes it much easier to correlate the different performance metrics against each other.
    Incentivized
    Read full review
    Cons
    Validity
    • I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
    • Some features aren't user intuitive and it takes a while to learn.
    Incentivized
    Read full review
    SolarWinds
    • Tuning advice: With all the graphs and data available, it's not always easy to determine the best thing to do. I'd like to see SentryOne provide some best practice analysis based on the historical information collected for the server being looked at.
    • They could add help tips or links to help documents, when you select a graph on the dashboard. Inexperienced users tend to put blinders on and focus on one thing when they see a high counter or something out of the ordinary. It would be very useful to include a link that provides underlying help. The link would provide an explanation of the counter in detail and offer possible explanations as to why the counter is off.
    Read full review
    Likelihood to Renew
    Validity
    It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
    Incentivized
    Read full review
    SolarWinds
    Absolutely. SQL Sentry is an absolute must have for any company with a SQL Server estate. It provides a force multiplier to effectively manage SQL Server, and the feature sets are second to none. The support and expertise at SentryOne is incredible. They are very supportive of both the platform users and helping your business with the product
    Incentivized
    Read full review
    Usability
    Validity
    Allows for control in uploading lists, saved processes for checking duplicate records.

    Allows for backup files and quick reverts if something goes wrong.

    Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

    Automated processes for set and forget hygiene tasks
    Read full review
    SolarWinds
    I accept that the flexibility of the alerting comes at a price. Other than the alerting SQL Sentry's interface is intuitive. Connecting to a new SQL instance, given that all the needed ports are open in your firewalls is straight forward. Reviewing the performance and queries for an instance is available in with a right click. As you dig in new tabs are created to present the detailed data. I find the ability to filter and rollup metrics on a query very helpful in dealing with the "it's running slow". You can easily compare the metrics of run times for the same query to let the user know, it's probably data your doing a billion reads instead of the usual 100 thousand.
    Incentivized
    Read full review
    Reliability and Availability
    Validity
    There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
    Incentivized
    Read full review
    SolarWinds
    The system is working perfectly in capturing data, but we do experience issues with SQL Timeout when viewing results in the remote clients. This may be due to the fact that our monitoring service is consuming most of the CPU, and it is the same server that is hosting the SQL Repository. We could probably fix the issue by separating the SQL instance from the monitoring service.
    Incentivized
    Read full review
    Performance
    Validity
    DemandTools is a bit clunky and slow at times
    Incentivized
    Read full review
    SolarWinds
    In most cases the pages load very quickly. In our particular case, we need to do some movement of services to separate our monitoring service to separate infrastructure from the repository. When we first started with SQL Sentry on 5 licenses, we did not have any issues. Since we have now grown that to 25, we are experiencing some challenges. We do not believe this to be a tool problem
    Incentivized
    Read full review
    Support Rating
    Validity
    Support can be slow so do not expect quick turn for urgent issues.
    Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
    The training webinars help with the basics but not much if you need advanced functionality.
    Read full review
    SolarWinds
    From their infancy as a smaller company to now as a global player they have always kept focus on prioritising he customer. They know their product and the technology it supports and are easily accessible for both resolving problems with the product all the way to adding value through additional training and assisting with getting return on investment through utilisation of the many features the product provides.
    Incentivized
    Read full review
    In-Person Training
    Validity
    No answers on this topic
    SolarWinds
    sql sentry expert came onsight to review the performance of installation and gave us a good insight to using the tool
    Incentivized
    Read full review
    Online Training
    Validity
    The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
    Read full review
    SolarWinds
    No answers on this topic
    Implementation Rating
    Validity
    I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
    Read full review
    SolarWinds
    Was suggested that we install the process monitors on a dev or qa database server, but we found it more useful to create an IT db server and put it there (along with a few other apps that we use for monitoring).
    Incentivized
    Read full review
    Alternatives Considered
    Validity
    Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
    Incentivized
    Read full review
    SolarWinds
    SQL Sentry offers more features and is customize-able to fit our business needs. It has more centralized management and support. The company's technical support is also top notch. It is also worth mentioning that SentryOne Team Blog is an excellent source. One can find lots of valuable troubleshooting skills on the blog site - very educational and informational.
    Incentivized
    Read full review
    Scalability
    Validity
    It's done everything we've needed it to do.
    Incentivized
    Read full review
    SolarWinds
    We are running 25 instances through a single monitoring service and it is able to keep up. We are finding that this many instances in our environment is about as many as can be handled. We will need to deploy additional monitoring services. Luckily, there is no additional licensing costs to deploy additional monitoring services. For us, it's just an additional Azure VM.
    Incentivized
    Read full review
    Return on Investment
    Validity
    • It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete.
    • We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input.
    • Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity.
    • The return on investment isn't easily quantifiable but it is FELT in our department.
    Incentivized
    Read full review
    SolarWinds
    • Better customer service as it alerts me automatically to loss of service issues so I can react and either get things fixed before it impacts the customers or to let my management know as soon as possible
    • It helps me find expensive SQL so our customers get better performance and we make better use of our resources
    Incentivized
    Read full review
    ScreenShots

    DemandTools Screenshots

    Screenshot of DemandTools Home ScreenScreenshot of Modify FormulaScreenshot of Data Quality Automation

    SolarWinds SQL Sentry Screenshots

    Screenshot of SQL Sentry DeadlocksScreenshot of SQL Sentry Top SQL