DemandTools vs. Stibo Systems Multidomain MDM

DemandTools is perfect for any system that constantly adds new records to its database. For example, in higher education, we are constantly purchasing search names from various vendors and DemandTools allows us to make sure we are not doubling up on the same records. It saves us money in the long run as we are not mailing out multiple copies of our brochures to the same person.

Stibo Systems is a solution for companies with spare data to start doing Business Intelligence Analysis and forecasts. Several micro-operations of the companies are still managed by worksheets like Excel on desktops and sometimes on the cloud like Google Sheets. For these scenarios, the industries need to integrate this "outside of the system" data to analyze it. I recommend that Stibo Systems load all the worksheets to avoid losing data. Stibo needs improvement in Business Intelligence and Machine Learning.

• PowerGrid can review and make the updates simultaneously.
• Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
• BulkBackup [is] just one click, majority data got updated.
• Scenarios save a lot of time for similar working load.

Incentivized

• Asset management
• Data sharing
• Page production

• I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
• Some features aren't user intuitive and it takes a while to learn.

Incentivized

• PDX which is newly launched and it looks very messy with so many configurations
• Digital asset handilng is still lacking features depth
• Product license is very expensive

Incentivized

It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.

Incentivized

Allows for control in uploading lists, saved processes for checking duplicate records.

Allows for backup files and quick reverts if something goes wrong.

Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

Automated processes for set and forget hygiene tasks

It's a very powerful tool but made for the more IT focused user vs. a typical business user. Our team has knowledge of both sides but if we were to provide this to another internal team such as marketing or product, it would be a challenge due to functionality not being available in both their web app (user friendly) and workbench (backend focused)

Incentivized

There has not been a time since I started 9 months ago that I've encountered any kind of downtime.

Incentivized

DemandTools is a bit clunky and slow at times

Incentivized

Support can be slow so do not expect quick turn for urgent issues.
Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
The training webinars help with the basics but not much if you need advanced functionality.

The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.

I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.

Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.

Incentivized

Stibo has an easy-to-use API to use as DATA as a Service. I like SAP Master Data Governance, but I think Stibo has more specialization in integrating the relationships among the data tables. And then expose this data in the web API as a service. Stipo has documentation of cases for Retail and Logistics and how to integrate this spare data.

It's done everything we've needed it to do.

Incentivized

• It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete.
• We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input.
• Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity.
• The return on investment isn't easily quantifiable but it is FELT in our department.

Incentivized

• Since I have this program I can safely say that our customers feel more comfortable in each of the business processes and relationships with our company.
• Stibo Systems Multidomain MDM is a great help that gives its users agility to manage and manipulate all their master data, this program is a total guarantee.

Incentivized