Dext vs. Jive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dext
Score 9.6 out of 10
N/A
Dext is a bookkeeping automation platform now from IRIS (acquired December 2024) that eliminates much of the manual work associated to accounting processes.
$32
per month for 5 users (minimum) and 250 documents per month
Jive
Score 8.7 out of 10
N/A
Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.N/A
Pricing
DextJive
Editions & Modules
Dext Essential (Pricing for practices)
$23.92
per month per client (10 minimum, for accounting & bookkeeping firms)
Dext Advanced (Pricing for practices)
$25.64
per month per client (10 minimum, for accounting & bookkeeping firms)
Dext for Businesses
starting at $31.50
per month for 5 users
No answers on this topic
Offerings
Pricing Offerings
DextJive
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
DextJive
Features
DextJive
Expense Management
Comparison of Expense Management features of Product A and Product B
Dext
10.0
1 Ratings
19% above category average
Jive
-
Ratings
Employee Expense Reporting10.01 Ratings00 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Dext
10.0
1 Ratings
22% above category average
Jive
-
Ratings
Customizable Approval Policies10.01 Ratings00 Ratings
Financial Document Management10.01 Ratings00 Ratings
Payment Status Tracking10.01 Ratings00 Ratings
Payment Audit Trail10.01 Ratings00 Ratings
Duplicate Bill Detection10.01 Ratings00 Ratings
Advanced OCR10.01 Ratings00 Ratings
Best Alternatives
DextJive
Small Businesses
Avaza
Avaza
Score 8.1 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
Medium-sized Companies
Precoro
Precoro
Score 9.5 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
Emburse Chrome River
Emburse Chrome River
Score 7.7 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DextJive
Likelihood to Recommend
9.8
(14 ratings)
9.1
(37 ratings)
Likelihood to Renew
8.2
(1 ratings)
6.6
(17 ratings)
Usability
10.0
(10 ratings)
6.1
(4 ratings)
Availability
-
(0 ratings)
5.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
3.5
(7 ratings)
6.9
(2 ratings)
Online Training
-
(0 ratings)
5.0
(3 ratings)
Implementation Rating
-
(0 ratings)
3.0
(1 ratings)
User Testimonials
DextJive
Likelihood to Recommend
IRIS Software Group
It is great for accounting firms. Easy to add and administer client accounts. Easy to integrate with QuickBooks Online. Easy for clients to capture and submit receipts on the go. It is hard to use for manual data entry, and if your clients frequently have very long receipts the Dext Mobile app does not work well as it compresses the image to the point where it is completely illegible. It does not seem to be designed for business owners to use directly rather than using it through their accounting firm.
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Aurea
It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
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Pros
IRIS Software Group
  • Receipt Bank does a stellar job of extracting information from photos of receipts and bills. I'd say 95% of the time the information pulled is correct, so very rarely do I have to correct an amount or date.
  • One feature I really enjoy is not only the syncing with Quickbooks Online, but the fact that it also pushes the image to Quickbooks Online as an attachment! This means that for every expense/bill processed through Receipt Bank, an image of it is available inside of the transaction inside of Quickbooks Online. This makes researching a breeze.
  • Receipt Bank makes it very simple for users to add documents to the platform. Each company receives a dedicated Receipt Bank email address, which they can email to and upload documents, or users can use the phone apps (which are really easy to use), or they can upload documents from their computer. Training our clients to use it really can't be any easier!
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Aurea
  • Individual design
  • Presence of Russian language (localization can be independently established)
  • You can configure several information tapes with different themes. One for work, the second for communication
  • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
  • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
  • Integrates with MS Office, Google Drive, Google Docs
  • There are all platforms (even Winphone and blackberry)
  • You can create forum threads
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Cons
IRIS Software Group
  • Receipt Bank Practice Platform has many great features. As they develop the platform I would like to see a rigorous review of all features so as not to add too many and overwhelm my team.
  • Having the flexibility to pick and choose from a suite of features and implement the ones that best suit my practice. A tailor made Receipt Bank Practice Platform. this would allow my practice to grow into the features rather than be overwhelmed by too many.
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Aurea
  • Search functionality is very weak
  • The information architecture and taxonomy doesnt allow for easy discoverability of content
  • It's hard to navigate the and find spaces/groups that I already know about
  • The main profile/interface does not allow easy access to key tasks or common tasks.
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Likelihood to Renew
IRIS Software Group
Dext is the best way for us to manage our business expenses. Physical and PDF receipts/invoices will be around for a while, but the move to eInvoicing is very good and we look forward to Dext adding this feature
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Aurea
There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
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Usability
IRIS Software Group
Dext Prepare's usability is great, it has lots of functions and you can scan any type of document, including hard copy handwritten documents. It is not very accurate but it is handwritten!! Apart from it, you can use multiple functions like one page at a time, multiple, in bulk. You can send emails with multiple attachments and one of the greatest function is the mobile application capabilities.
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Aurea
It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
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Reliability and Availability
IRIS Software Group
No answers on this topic
Aurea
Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.
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Performance
IRIS Software Group
No answers on this topic
Aurea
The product worked as designed. It just didn't work for our needs.
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Support Rating
IRIS Software Group
When I think I have broken the platform the help guys and girls are simply fantastic. They take time to understand the problem and usually resolve the issue on the spot. I have not had to wait more than an hour to get anything resolved - be that an issue I have created or a fault in my understanding of the program. Can't rate their support I have received to date highly enough.
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Aurea
They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
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Online Training
IRIS Software Group
No answers on this topic
Aurea
Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
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Implementation Rating
IRIS Software Group
No answers on this topic
Aurea
If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
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Alternatives Considered
IRIS Software Group
Dext is much easier to use than Hubdoc. You can approve documents in batches whereas in Hubdoc you need to review each document separately. Once Dext is set up properly, there is little need to review every document.
Hubdoc does have the ability to save documents to an external site, like Google docs as a backup.
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Aurea
We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us
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Return on Investment
IRIS Software Group
  • I am a single operator Bookkeeping business and run a very profitable business because DEXT provides me a very efficient process to capture critical data without the need for additional manpower.
  • The information DEXT captures, stores and reports helps me plan an present relevant information to the client to support pricing increases at client reviews
  • The information DEXT contains helps me present business insights to the client thereby assisting in their business aspirations which helps deepen client relationships
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Aurea
  • reduce email traffic
  • reduce amount of files/documents scattered & lost across shared drives
  • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
  • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
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ScreenShots

Dext Screenshots

Screenshot of Dext's time saving receipt captureScreenshot of where to extract and categorise data automaticallyScreenshot of some of the 11500+ banks and platforms that have pre-existing connectionsScreenshot of where to publish to accounting softwareScreenshot of the interface to manage users and permissionsScreenshot of the mobile app for managing expenses

Jive Screenshots

Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.