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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Diligent Boards

    Score8.7 out of 10
    N/AToday’s directors need fast, informed decision-making and seamless governance workflows. Diligent Boards automates board and committee meeting creation, streamlines preparation and enhances collaboration with secure, integrated tools. More broadly, Diligent solutions provide a growth trajectory on the path to good governance and bundle capabilities that support the evolution of forward-looking boards and leadership teams. Save time by digitizing meeting materials and…N/A

    Zoho Cliq

    Score8.9 out of 10
    N/AZoho Chat is a live chat tool, from Zoho Corporation.

    $18

    per month up to 25 users

    Pricing
    Diligent BoardsZoho Cliq
    Editions & Modules
    No answers on this topic
    Standard
    $18
    per month up to 25 users
    Professional
    $20
    per month $2 for each additional user over 10
    Enterprise
    $40
    per month $4 for each additional user over 10
    Offerings
    Pricing Offerings
    Diligent BoardsZoho Cliq
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiligent Board Plans include... Essential: Built for organizations looking to embrace governance best practices and digital transformation Pro: Built for organizations that are looking to embrace end-to-end security around key governance processes like board meeting preparation, communication, and questionnaires. Enterprise: For high performing boards looking to maximize effectiveness of committees and prepare for proxy season.10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Diligent BoardsZoho Cliq
    Considered Both Products
    Diligent Corporation
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    108 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    83 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    110 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    73 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    79 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    Diligent BoardsZoho Cliq
    Project Management
    Comparison of Project Management features of Diligent Boards and Zoho Cliq
    Feature
    Diligent Boards
    -
    Ratings
    Zoho Cliq
    8.4
    6 Ratings
    8% above category average
    Task Management00 Ratings8.55 Ratings
    Scheduling00 Ratings8.75 Ratings
    Workflow Automation00 Ratings7.54 Ratings
    Mobile Access00 Ratings8.75 Ratings
    Search00 Ratings8.75 Ratings
    Communication
    Comparison of Communication features of Diligent Boards and Zoho Cliq
    Feature
    Diligent Boards
    -
    Ratings
    Zoho Cliq
    8.9
    6 Ratings
    11% above category average
    Chat00 Ratings10.06 Ratings
    Notifications00 Ratings8.76 Ratings
    Discussions00 Ratings9.06 Ratings
    Surveys00 Ratings8.03 Ratings
    Internal knowledgebase00 Ratings9.04 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Diligent Boards and Zoho Cliq
    Feature
    Diligent Boards
    -
    Ratings
    Zoho Cliq
    9.1
    6 Ratings
    12% above category average
    Video files00 Ratings9.66 Ratings
    Audio files00 Ratings8.36 Ratings
    Access control00 Ratings9.06 Ratings
    Advanced security features00 Ratings9.36 Ratings
    Device sync00 Ratings9.36 Ratings
    Best Alternatives
    Diligent BoardsZoho Cliq
    Small Businesses
    No answers on this topic
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Diligent BoardsZoho Cliq
    Likelihood to Recommend
    8.6
    (112 ratings)
    8.7
    (9 ratings)
    Likelihood to Renew
    8.8
    (10 ratings)
    10.0
    (3 ratings)
    Usability
    8.6
    (42 ratings)
    8.7
    (4 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (78 ratings)
    10.0
    (2 ratings)
    Online Training
    9.6
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (6 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (2 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    1.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Diligent BoardsZoho Cliq
    Likelihood to Recommend
    Diligent Corporation
    We had a meeting and after the meeting, additional information was added to the book and it was easy to navigate just the information that was update. This made it efficient when we had a follow-up meeting to discuss the updates and be able to reference the updated information. This allowed us to have an effective meeting with a purpose.
    Incentivized
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    Zoho
    It is very well suited as a messaging tool, where one needs to communicate quickly to a colleague the status of a particular task or an update to the work. This is especially useful for field work where the field team can report the work done and any additional resources required. We have faced issues when virtual meetings are held for a team of 10+ members with a lot of drop-offs and poor quality of reception (audio & video). While some may be attributed to poor internet connection, we do not face the same issue when using Zoom meetings. This area requires strengthening.
    Incentivized
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    Pros
    Diligent Corporation
    • The confidential sandbox is a must, and Diligent Boards provides that environment. Most of the info we put on the diligent board is not downloadable and printable.
    • It is very easy to make notes, highlights important info and bookmark pages. I used these functions all the time.
    • Its excellent organization features.
    Incentivized
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    Zoho
    • External channels allow in-office staff a private channel to directly relay messages to customers.
    • Automated notifications through Zoho CRM can be easily triggered.
    • Audio/screen share components offer zoom-quality calling without extraneous setups.
    Read full review
    Cons
    Diligent Corporation
    • not so easy to handle access when we have to arrange a specific, non-standard set up of access: sometimes we have to limit the access to one or few of the members of a particular book
    • calendar function will be useful, but it is an additional cost
    • flexible view options: vertical vs. horizontal
    Incentivized
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    Zoho
    • Initial set up can be a little daunting if you aren't a tech-savvy person. For large organizations, this might not matter since you would have a dedicated IT team that will handle it (as we did) but if you are a small business owner looking to set this up yourself, I imagine it would take some trial and error to get working.
    Incentivized
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    Likelihood to Renew
    Diligent Corporation
    We find the Boards portal to be an effective tool for our board meeting documents. It is user friendly and allows for amendments, additions as needed without compromising documents that have already been uploaded. Additionally, our Board members are comfortable with the platform and confident in their ability to navigate it.
    Incentivized
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    Zoho
    Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
    Incentivized
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    Usability
    Diligent Corporation
    Again, it is a very easy program to use. What would I change… There’s some features in the agenda that I would like to have. The ability to add different bullets underneath items. the ability to do an AYE vote. Because sometimes they don’t individually vote, my superintendent or School Board chair will say I’ll say hi or I’ll say, and it would be really nice to have a button that automatically fills for that.
    Incentivized
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    Zoho
    Easy to use Larger File sharing like videos, audios, even zip files Make internal group calls Multiple channel creation sharing development scripts is also easy
    Incentivized
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    Reliability and Availability
    Diligent Corporation
    Diligent helpdesk (Team Topaz) is a click away, their response is very quick
    Incentivized
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    Zoho
    It's available 24X7. We have never faced any serious issues with the connectivity. Whenever we faced issues, it has been traced to a browser issue or Windows app issue or a mobile issue.
    Incentivized
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    Performance
    Diligent Corporation
    Quick service, specially on loading.
    Read full review
    Zoho
    No issues
    Incentivized
    Read full review
    Support Rating
    Diligent Corporation
    The turnaround time is great, and the customer support team usually resolves queries in one go. However, customer support can improve by suggesting additional helpful activities to improve user experience, rather than limiting it to the specific requests made. Overall, it has been a positive experience with the customer support team.
    Incentivized
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    Zoho
    Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
    Incentivized
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    Online Training
    Diligent Corporation
    Comprehensive. I didn’t feel like I was confused or didn’t have the knowledge to begin using Diligent Boards immediately
    Incentivized
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    Zoho
    Excellent support. Online training and supporting videos, and resources are more than sufficient to get started. Moreover, their support channel, especially the chat window, is very helpful and provides an instant solution to all our queries. For any complicated issue, they always get back by email with the solution and on occasions even call back.
    Incentivized
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    Implementation Rating
    Diligent Corporation
    easy implementation process
    Incentivized
    Read full review
    Zoho
    Implementation is very simple and easy. Create a Zoho account (free or paid), send/ receive an invite, log in, verify your credentials and get started. Admin would have created the channels for you, and you start contributing. The entire process is smooth, and you can get started within minutes. The Admin has to work at the backend, initially, and decide on the permissions for the individual and the team and set up permissions for access to other applications too. This needs to be planned out, tested and implemented.
    Incentivized
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    Alternatives Considered
    Diligent Corporation
    Diligent Entities is already great, as I used it before Diligent Boards, and it was very helpful and very cost-effective as a product provided to my previous team that used it. So I can only vouch for the platform and note that Diligent Boards is also fantastic. It certainly is.
    Incentivized
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    Zoho
    Functionality wise Zoho Chat fairs pretty well against the other options. I still use all the other options as I need to be flexible in how I communicate with clients. It is the integration into the ZohoCRM & Cliq that puts Zoho Chat above the others and is why I try to encourage clients to move across to the app
    Incentivized
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    Contract Terms and Pricing Model
    Diligent Corporation
    the pricing is quite steep and if you under-utilise some products it becomes a loss to you as the user.
    Incentivized
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    Zoho
    Bulk discounts can be considered. Slab-wise user discounts would attract more users.
    Incentivized
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    Scalability
    Diligent Corporation
    It is really worth it.
    Read full review
    Zoho
    The system works perfectly well. At times, we have faced issues with the desktop application - it doesn't start, or takes time to start, or even logs off on its own. However, the browser as well as the mobile application work perfectly well, and we have never faced issues with them
    Incentivized
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    Professional Services
    Diligent Corporation
    Diligent's professional services have been reliable
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    Diligent Corporation
    • Ease of dissmeniation and administration of packages (errors can be easily corrected)
    • Directors can read packages from anywhere in the world at any time. It makes prep for Dircetors a lot easier
    • Keeping records of meetings, doing searches for information has become easier and less time consuming
    Incentivized
    Read full review
    Zoho
    • our business save time and improve communication. We noticed a 20% faster response time to customer issues because team members can communicate instantly.
    • reduced our internal email clutter, saving about 10 hours a week for staff who used to spend time sorting through emails.
    Incentivized
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    ScreenShots

    Diligent Boards Screenshots

    Screenshot of collaboration on sensitive documents across the organisation in preparation for the board meeting, while safeguarding information in Diligent’s secure ecosystem.Screenshot of an additional layer of security to known processes with key integrations like Microsoft 365. Documents can be shared and users can collaborate with both internal and external stakeholders.Screenshot of the centralized platform where users can take, record, review and share minutes.Screenshot of board evaluations and questionnaires.Screenshot of D&O questionnaire requirements, which are managed in a single application experience.Screenshot of communication with leadership teams. This occurs in real-time on an encrypted, uncluttered channel to signify importance and urgency.

    Zoho Cliq Screenshots

    Screenshot of Zoho Cliq UIScreenshot of Remote WorkScreenshot of Video CallsScreenshot of Integrations in Zoho CliqScreenshot of Zoho Cliq view across devices