Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discord
Score 8.2 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
$4.99
per month
Discourse
Score 7.1 out of 10
N/A
Discourse is a community management and moderation product.
$20
per month
Spike
Score 4.0 out of 10
N/A
Spike, from the company of the same name in Herzelia, bring communication -- emails, chats, calls, team collaborations, tasks, voice notes -- to one place. presented as a productivity and messaging app, but easier, from an inbox.
$4
per month billed annually per member
Pricing
DiscordDiscourseSpike
Editions & Modules
Discord Nitro
$0
Discord Nitro Classic
$0
Starter
$20
per month unlimited members and 2 staff
Pro
$100
per month unlimited members and 5 staff
Business
$500
per month unlimited members and 15 staff
Enterprise
Contact Sales
Starter
$0
Teamspace - Team
$4
per month billed annually per member
Teamspace - Team
$5
per month per member
Email App - Pro
$5
per month billed annually per member
Teamspace - Business
$8
per month billed annually per member
Email App - Pro
$8
per month per member
Teamspace - Business
$10
per month per member
Email App - Ultimate
$10
per month billed annually per member
Email App - Ultimate
$16
per month per member
Offerings
Pricing Offerings
DiscordDiscourseSpike
Free Trial
NoYesNo
Free/Freemium Version
YesNoYes
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DiscordDiscourseSpike
Features
DiscordDiscourseSpike
Project Management
Comparison of Project Management features of Product A and Product B
Discord
4.7
32 Ratings
49% below category average
Discourse
-
Ratings
Spike
8.9
3 Ratings
13% above category average
Task Management2.510 Ratings00 Ratings9.03 Ratings
Gantt Charts2.33 Ratings00 Ratings9.03 Ratings
Scheduling5.29 Ratings00 Ratings9.03 Ratings
Workflow Automation4.510 Ratings00 Ratings9.52 Ratings
Mobile Access8.430 Ratings00 Ratings7.63 Ratings
Search7.827 Ratings00 Ratings8.63 Ratings
Visual planning tools2.16 Ratings00 Ratings9.52 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discord
7.1
32 Ratings
12% below category average
Discourse
-
Ratings
Spike
8.5
3 Ratings
6% above category average
Chat9.532 Ratings00 Ratings10.03 Ratings
Notifications7.531 Ratings00 Ratings10.03 Ratings
Discussions8.832 Ratings00 Ratings8.03 Ratings
Surveys7.422 Ratings00 Ratings7.52 Ratings
Internal knowledgebase5.917 Ratings00 Ratings8.52 Ratings
Integrates with GoToMeeting10.02 Ratings00 Ratings6.52 Ratings
Integrates with Gmail and Google Hangouts4.01 Ratings00 Ratings8.52 Ratings
Integrates with Outlook4.01 Ratings00 Ratings8.73 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discord
7.1
31 Ratings
12% below category average
Discourse
-
Ratings
Spike
8.5
3 Ratings
6% above category average
Versioning5.213 Ratings00 Ratings8.73 Ratings
Video files6.629 Ratings00 Ratings8.33 Ratings
Audio files6.829 Ratings00 Ratings9.03 Ratings
Document collaboration6.116 Ratings00 Ratings8.73 Ratings
Access control8.019 Ratings00 Ratings9.02 Ratings
Advanced security features6.013 Ratings00 Ratings8.73 Ratings
Integrates with Google Drive10.01 Ratings00 Ratings8.02 Ratings
Device sync8.021 Ratings00 Ratings8.03 Ratings
Best Alternatives
DiscordDiscourseSpike
Small Businesses
Stackby
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Score 8.9 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.0 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.0 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Verint Community
Verint Community
Score 9.9 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
DiscordDiscourseSpike
Likelihood to Recommend
8.2
(32 ratings)
8.9
(3 ratings)
9.3
(3 ratings)
Usability
8.3
(11 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
9.2
(3 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
DiscordDiscourseSpike
Likelihood to Recommend
Discord
Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
Read full review
Civilized Discourse Construction Kit, Inc.
[Discourse is by] far the best online forum platform in the industry. It may be a little pricey for people looking for a cheap option for their hobby forum, but for any type of business that relies on a forum, the pricing is more than fair.
Read full review
Spike
Spike makes it simple to remain in touch with your peers and teams. It is simple, and searching for team members in the search tab is quick. Moreover, this tool makes screen sharing easier for presentations. The software is incredibly user-friendly and simple to use. Spike's versatility is enhanced via instant texting through this app. The visual and audio call quality is outstanding. Except for cloud storage, Spike does not connect with other applications. While there is a solid rationale for this, since everything - calendar, notes, tasks, team communication - can be made in the app, it loses some value if you prefer, for example, Microsoft To-Do and OneNote or Google Projects and Keep to organize your tasks and notes. I'd like to see a less costly email, calendar, and contacts-only subscription for solitary users.
Read full review
Pros
Discord
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
Read full review
Civilized Discourse Construction Kit, Inc.
  • User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
  • Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
  • Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
Read full review
Spike
  • There is an uniform experience because it consolidates email accounts.
  • Spike's chat-like interface is its main selling feature.
  • Files may be easily shared by connecting to cloud services.
Read full review
Cons
Discord
  • Better volume balancing between members on a call.
  • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
  • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
Read full review
Civilized Discourse Construction Kit, Inc.
  • Some configuration UIs are difficult to follow
  • Not well-suited for managing workflows (grant management as an example)
  • Bulk operations across multiple threads either impossible or difficult to figure out
Read full review
Spike
  • I wish the calendar was more robust and provided a comprehensive look. I'd also want to have multiple windows open.
  • The inability to sync settings across devices. Configuring several devices with the same settings takes effort, particularly when it comes to custom IMAP.
  • Email Signature in HTML is still not taught as the capability, which I'd love to see.
Read full review
Usability
Discord
It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
Read full review
Civilized Discourse Construction Kit, Inc.
No answers on this topic
Spike
No answers on this topic
Support Rating
Discord
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
Read full review
Civilized Discourse Construction Kit, Inc.
No answers on this topic
Spike
No answers on this topic
Alternatives Considered
Discord
I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
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Civilized Discourse Construction Kit, Inc.
Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.
Read full review
Spike
The first one to use after google calendar is spike, after all the features that I've already mentioned,like the possibility to send a voice message, videos,photos etc... And the possibility to chat in real time and a good organization and planification and the priority feature is my favorite
Read full review
Return on Investment
Discord
  • Discord has allowed us to connect to students when typical email & text would not work.
  • Discord has allowed easy creation and communication for small group leaders and their students.
  • Discord is free and so many students have access to it.
Read full review
Civilized Discourse Construction Kit, Inc.
  • Community Members are eager to jump into the discussion.
  • Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
  • It's open source and configurable with many other add-ons to help integration with other services.
Read full review
Spike
  • However, the app is too tiny to accurately quantify its return on investment (ROI).
  • Multiple times, I've gotten to zero emails in my inbox.
  • It was easy to communicate without exchanging long texts.
Read full review
ScreenShots