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Discord vs. eCloudSpot vs. Skype for Business / Lync (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discord

    Score8.3 out of 10
    N/ADiscord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.

    $4.99

    per month

    eCloudSpot

    N/AN/AN/A

    $299

    per month

    Skype for Business / Lync (discontinued)

    Score6.5 out of 10
    N/ASkype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A
    Pricing
    DiscordeCloudSpotSkype for Business / Lync (discontinued)
    Editions & Modules
    Discord Nitro
    $0
    Discord Nitro Classic
    $0
    Basic
    $299
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    DiscordeCloudSpotSkype for Business / Lync (discontinued)
    Free Trial
    NoYesNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    DiscordeCloudSpotSkype for Business / Lync (discontinued)
    Considered Multiple Products
    Discord
    Chose Discord
    Discord is generally very simple and easy to get started using, but still offers a great deal of customization and features. Furthermore, third party features and plentiful and well supported. On top of that, the amount of usability you get for the price is absolutely …
    Incentivized
    Chose Discord
    Discord allows you to organize communication between many people, while not "mixing everyone together", but dividing them into appropriate groups. Thanks to the ability to work through the browser, Discord is easy to use on any device, without the need to install additional …
    Incentivized
    Gentraf
    No answer on this topic
    Discontinued Products
    Chose Skype for Business / Lync (discontinued)
    I think that overall Skype is better product compared to GoToMeeting, as it is more functional and can be better integrated in an overall working environment of a firm. GoToMeeting has a better video quality in my opinion, but it is also less reliable (there are constant lags …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    30 Answers
    No answers on this topic
    80%
    Would buy again
    85 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    31 Answers
    No answers on this topic
    94%
    Delivers good value for the price
    80 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    30 Answers
    No answers on this topic
    92%
    Happy with the feature set
    98 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    24 Answers
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    46 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    27 Answers
    No answers on this topic
    93%
    Implementation went as expected
    56 Answers
    Features
    DiscordeCloudSpotSkype for Business / Lync (discontinued)
    Project Management
    Comparison of Project Management features of Discord and eCloudSpot and Skype for Business / Lync (discontinued)
    Feature
    Discord
    4.4
    32 Ratings
    55% below category average
    eCloudSpot
    -
    Ratings
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Task Management1.710 Ratings00 Ratings00 Ratings
    Gantt Charts1.83 Ratings00 Ratings00 Ratings
    Scheduling4.89 Ratings00 Ratings00 Ratings
    Workflow Automation4.510 Ratings00 Ratings00 Ratings
    Mobile Access8.330 Ratings00 Ratings00 Ratings
    Search7.727 Ratings00 Ratings00 Ratings
    Visual planning tools1.76 Ratings00 Ratings00 Ratings
    Communication
    Comparison of Communication features of Discord and eCloudSpot and Skype for Business / Lync (discontinued)
    Feature
    Discord
    7.1
    32 Ratings
    12% below category average
    eCloudSpot
    -
    Ratings
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Chat9.432 Ratings00 Ratings00 Ratings
    Notifications7.331 Ratings00 Ratings00 Ratings
    Discussions8.732 Ratings00 Ratings00 Ratings
    Surveys7.422 Ratings00 Ratings00 Ratings
    Internal knowledgebase5.517 Ratings00 Ratings00 Ratings
    Integrates with GoToMeeting10.02 Ratings00 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts4.01 Ratings00 Ratings00 Ratings
    Integrates with Outlook4.01 Ratings00 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Discord and eCloudSpot and Skype for Business / Lync (discontinued)
    Feature
    Discord
    7.0
    31 Ratings
    14% below category average
    eCloudSpot
    -
    Ratings
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Versioning5.013 Ratings00 Ratings00 Ratings
    Video files6.529 Ratings00 Ratings00 Ratings
    Audio files6.829 Ratings00 Ratings00 Ratings
    Document collaboration6.116 Ratings00 Ratings00 Ratings
    Access control8.019 Ratings00 Ratings00 Ratings
    Advanced security features5.713 Ratings00 Ratings00 Ratings
    Integrates with Google Drive10.01 Ratings00 Ratings00 Ratings
    Device sync8.121 Ratings00 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Discord and eCloudSpot and Skype for Business / Lync (discontinued)
    Feature
    Discord
    -
    Ratings
    eCloudSpot
    -
    Ratings
    Skype for Business / Lync (discontinued)
    8.0
    195 Ratings
    1% above category average
    High quality audio00 Ratings00 Ratings9.1191 Ratings
    High quality video00 Ratings00 Ratings9.0185 Ratings
    Low bandwidth requirements00 Ratings00 Ratings5.0181 Ratings
    Mobile support00 Ratings00 Ratings9.0146 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Discord and eCloudSpot and Skype for Business / Lync (discontinued)
    Feature
    Discord
    -
    Ratings
    eCloudSpot
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.0
    191 Ratings
    13% below category average
    Desktop sharing00 Ratings00 Ratings9.0191 Ratings
    Whiteboards00 Ratings00 Ratings5.0120 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Discord and eCloudSpot and Skype for Business / Lync (discontinued)
    Feature
    Discord
    -
    Ratings
    eCloudSpot
    -
    Ratings
    Skype for Business / Lync (discontinued)
    9.3
    188 Ratings
    13% above category average
    Calendar integration00 Ratings00 Ratings10.0174 Ratings
    Meeting initiation00 Ratings00 Ratings9.5182 Ratings
    Integrates with social media00 Ratings00 Ratings8.182 Ratings
    Record meetings / events00 Ratings00 Ratings9.0143 Ratings
    Slideshows00 Ratings00 Ratings10.0115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Discord and eCloudSpot and Skype for Business / Lync (discontinued)
    Feature
    Discord
    -
    Ratings
    eCloudSpot
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.5
    173 Ratings
    7% below category average
    Live chat00 Ratings00 Ratings8.5171 Ratings
    Audience polling00 Ratings00 Ratings7.094 Ratings
    Q&A00 Ratings00 Ratings7.094 Ratings
    Online Events Security
    Comparison of Online Events Security features of Discord and eCloudSpot and Skype for Business / Lync (discontinued)
    Feature
    Discord
    -
    Ratings
    eCloudSpot
    -
    Ratings
    Skype for Business / Lync (discontinued)
    6.8
    156 Ratings
    17% below category average
    User authentication00 Ratings00 Ratings9.0142 Ratings
    Participant roles & permissions00 Ratings00 Ratings8.5148 Ratings
    Confidential attendee list00 Ratings00 Ratings3.0109 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Discord and eCloudSpot and Skype for Business / Lync (discontinued)
    Feature
    Discord
    -
    Ratings
    eCloudSpot
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.8
    1 Ratings
    6% above category average
    Video conferencing00 Ratings00 Ratings7.01 Ratings
    Audio conferencing00 Ratings00 Ratings8.01 Ratings
    Video screen sharing00 Ratings00 Ratings8.01 Ratings
    Instant messaging00 Ratings00 Ratings8.01 Ratings
    Best Alternatives
    DiscordeCloudSpotSkype for Business / Lync (discontinued)
    Small Businesses
    Flock
    Score9.5 out of 10
    Workplace from Meta (discontinued)
    Score8 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Workvivo
    Score9.4 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Workplace from Meta (discontinued)
    Score8 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DiscordeCloudSpotSkype for Business / Lync (discontinued)
    Likelihood to Recommend
    8.2
    (32 ratings)
    -
    (0 ratings)
    8.4
    (198 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (7 ratings)
    Usability
    8.3
    (11 ratings)
    -
    (0 ratings)
    9.0
    (14 ratings)
    Support Rating
    9.2
    (3 ratings)
    -
    (0 ratings)
    8.5
    (40 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (2 ratings)
    User Testimonials
    DiscordeCloudSpotSkype for Business / Lync (discontinued)
    Likelihood to Recommend
    Discord
    Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
    Incentivized
    Read full review
    Gentraf
    No answers on this topic
    Discontinued Products
    Skype for Business, now part of Microsoft Teams is a remote/virtual team collaboration tool must have...especially if you already use Microsoft tools. Of course, since it now part of an MS 365 subscription, it really doesn't make sense to use anything else. It is easy to use and just works. I'm not sure how anyone who works with digital files/documents and needs to work with other people doing similar work can be effective without such a tool. Of course, there are a number of alternatives like Zoom or Webex, but why pay or use another separate tool if you don't need to. :-)
    Incentivized
    Read full review
    Pros
    Discord
    • One to many Communications to ensure that we can quickly get messages out when we have to.
    • Quick polling of questions and issues
    • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
    Incentivized
    Read full review
    Gentraf
    No answers on this topic
    Discontinued Products
    • Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
    • Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
    • Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
    • Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
    Read full review
    Cons
    Discord
    • Better volume balancing between members on a call.
    • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
    • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
    Incentivized
    Read full review
    Gentraf
    No answers on this topic
    Discontinued Products
    • Connection issues can be hard to diagnose when they come up(as some knowledge of server information may be needed to reestablish as the connection troubleshooting options on the sky are not as user-friendly as the rest of the platform.
    • Some issues setting up camera/sound could use more info on troubleshooting options with playback sound, video, etc.
    • Statuses sometimes are unreliable and do not display correctly .
    Incentivized
    Read full review
    Likelihood to Renew
    Discord
    No answers on this topic
    Gentraf
    No answers on this topic
    Discontinued Products
    The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
    Incentivized
    Read full review
    Usability
    Discord
    It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
    Incentivized
    Read full review
    Gentraf
    No answers on this topic
    Discontinued Products
    Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
    Read full review
    Support Rating
    Discord
    There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
    Incentivized
    Read full review
    Gentraf
    No answers on this topic
    Discontinued Products
    I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
    Incentivized
    Read full review
    Implementation Rating
    Discord
    No answers on this topic
    Gentraf
    No answers on this topic
    Discontinued Products
    Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
    Incentivized
    Read full review
    Alternatives Considered
    Discord
    I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
    Incentivized
    Read full review
    Gentraf
    No answers on this topic
    Discontinued Products
    For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
    Read full review
    Return on Investment
    Discord
    • Discord has allowed us to connect to students when typical email & text would not work.
    • Discord has allowed easy creation and communication for small group leaders and their students.
    • Discord is free and so many students have access to it.
    Incentivized
    Read full review
    Gentraf
    No answers on this topic
    Discontinued Products
    • Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
    • Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
    Incentivized
    Read full review
    ScreenShots