135 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2541 Ratings
135 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Skype for Business, now part of Microsoft Teams

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2541 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Feature Set Ratings

    Project Management

    7.9

    Discord

    79%

    Skype for Business, now part of Microsoft Teams

    Feature Set Not Supported
    N/A
    Discord ranks higher in 6/6 features

    Task Management

    8.8
    88%
    5 Ratings
    N/A
    0 Ratings

    Scheduling

    6.2
    62%
    2 Ratings
    N/A
    0 Ratings

    Workflow Automation

    6.4
    64%
    3 Ratings
    N/A
    0 Ratings

    Mobile Access

    9.6
    96%
    13 Ratings
    N/A
    0 Ratings

    Search

    8.1
    81%
    11 Ratings
    N/A
    0 Ratings

    Visual planning tools

    8.4
    84%
    3 Ratings
    N/A
    0 Ratings

    Communication

    7.7

    Discord

    77%

    Skype for Business, now part of Microsoft Teams

    Feature Set Not Supported
    N/A
    Discord ranks higher in 8/8 features

    Chat

    9.9
    99%
    15 Ratings
    N/A
    0 Ratings

    Notifications

    9.2
    92%
    14 Ratings
    N/A
    0 Ratings

    Discussions

    9.2
    92%
    15 Ratings
    N/A
    0 Ratings

    Surveys

    7.9
    79%
    10 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    7.9
    79%
    6 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    9.7
    97%
    2 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    4.0
    40%
    1 Rating
    N/A
    0 Ratings

    Integrates with Outlook

    4.0
    40%
    1 Rating
    N/A
    0 Ratings

    File Sharing & Management

    8.8

    Discord

    88%

    Skype for Business, now part of Microsoft Teams

    Feature Set Not Supported
    N/A
    Discord ranks higher in 8/8 features

    Versioning

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    Video files

    7.4
    74%
    15 Ratings
    N/A
    0 Ratings

    Audio files

    8.2
    82%
    14 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.6
    86%
    5 Ratings
    N/A
    0 Ratings

    Access control

    8.1
    81%
    8 Ratings
    N/A
    0 Ratings

    Advanced security features

    8.4
    84%
    4 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Device sync

    10.0
    100%
    6 Ratings
    N/A
    0 Ratings

    Performance & Compatibility of Online Events Software

    Discord

    Feature Set Not Supported
    N/A
    7.3

    Skype for Business, now part of Microsoft Teams

    73%
    Skype for Business, now part of Microsoft Teams ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    7.9
    79%
    195 Ratings

    High quality video

    N/A
    0 Ratings
    7.7
    77%
    190 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    6.6
    66%
    187 Ratings

    Mobile support

    N/A
    0 Ratings
    7.0
    70%
    152 Ratings

    Screen Sharing

    Discord

    Feature Set Not Supported
    N/A
    7.7

    Skype for Business, now part of Microsoft Teams

    77%
    Skype for Business, now part of Microsoft Teams ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    8.1
    81%
    196 Ratings

    Whiteboards

    N/A
    0 Ratings
    7.3
    73%
    123 Ratings

    Online Meetings / Events

    Discord

    Feature Set Not Supported
    N/A
    7.7

    Skype for Business, now part of Microsoft Teams

    77%
    Skype for Business, now part of Microsoft Teams ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    8.3
    83%
    179 Ratings

    Meeting initiation

    N/A
    0 Ratings
    8.2
    82%
    187 Ratings

    Integrates with social media

    N/A
    0 Ratings
    7.1
    71%
    87 Ratings

    Record meetings / events

    N/A
    0 Ratings
    7.2
    72%
    148 Ratings

    Slideshows

    N/A
    0 Ratings
    7.7
    77%
    117 Ratings

    Online Events Collaboration

    Discord

    Feature Set Not Supported
    N/A
    7.8

    Skype for Business, now part of Microsoft Teams

    78%
    Skype for Business, now part of Microsoft Teams ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.1
    81%
    176 Ratings

    Audience polling

    N/A
    0 Ratings
    7.7
    77%
    97 Ratings

    Q&A

    N/A
    0 Ratings
    7.5
    75%
    98 Ratings

    Online Events Security

    Discord

    Feature Set Not Supported
    N/A
    7.5

    Skype for Business, now part of Microsoft Teams

    75%
    Skype for Business, now part of Microsoft Teams ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    7.7
    77%
    147 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    7.4
    74%
    152 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    7.4
    74%
    114 Ratings

    Attribute Ratings

    • Discord is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    9.5

    Discord

    95%
    15 Ratings
    7.4

    Skype for Business, now part of Microsoft Teams

    74%
    201 Ratings

    Likelihood to Renew

    Discord

    N/A
    0 Ratings
    9.0

    Skype for Business, now part of Microsoft Teams

    90%
    7 Ratings

    Usability

    10.0

    Discord

    100%
    1 Rating
    9.0

    Skype for Business, now part of Microsoft Teams

    90%
    14 Ratings

    Support Rating

    9.2

    Discord

    92%
    3 Ratings
    8.4

    Skype for Business, now part of Microsoft Teams

    84%
    76 Ratings

    Implementation Rating

    Discord

    N/A
    0 Ratings
    7.0

    Skype for Business, now part of Microsoft Teams

    70%
    4 Ratings

    Likelihood to Recommend

    Discord

    Personally, Discord is a great tool to create online communities for your company or product, especially when our target audience is young. I would not consider it appropriate to use this tool for people over a certain age, nor would it be suitable for companies of considerable size.
    Read full review

    Microsoft

    Skype is useful for collaborations across distances, including work from home, as well as a more convenient way to communicate with a large group of people. Skype is also useful to communicate with specific parties quickly, rather than relying on cellular service in areas where not as available. Skype is less useful if the team does not use computers , tablets, smartphones, etc in daily workflow as it would rarely be used.
    Read full review

    Pros

    Discord

    • Discord allows easy setup of servers for specific groups.
    • Discord allows one-on-one private messaging as well as group communication.
    • Discord is easy to install and setup for any age group.
    Read full review

    Microsoft

    • Quickly check a user's status and communicate with them.
    • Video conferencing is breathtaking, and the voice quality is excellent.
    • It's a very user-friendly site with straightforward responses.
    • Cloud, hybrid and on-premise deployment options are available for document sharing via chat.
    • The video conferencing quality is excellent, and it is possible to organize your groups in a professional manner.
    • This tool is easy to use and integrates with Calendar to view team members' schedules.
    Read full review

    Cons

    Discord

    • Recovery when servers are down.
    • Better Nitro Deals.
    • Better bot enabling for going live - Slow sometimes or doesn't work in certain discords.
    Read full review

    Microsoft

    • Skype's UI leaves a lot to be desired, especially considering newer platforms like Zoom, Teams, Slack, Meet, and so on. It's slow and lacks many features that are now de facto in the newer communication apps.
    • Skype calendar also is often buggy - meeting times do not get updated on the calendar even if the correct time does come up on the Outlook calendar.
    • It does not give you the option to mute chats - oftentimes, you want to keep some group chats on mute without leaving them entirely.
    • Closing off a chat before it's saved will remove it from Skype history. You'd need to go search for it on Outlook mail.
    Read full review

    Pricing Details

    Discord

    Starting Price

    $4.99 per month

    Editions & Modules

    Discord editions and modules pricing
    EditionModules
    Discord Nitro$9.991
    Discord Nitro Classic$4.992

    Footnotes

    1. per month
    2. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    16% discount on annual pricing for Discord Nitro ($99.99 per year) and Discord Nitro Classic ($49.99 per year).

    Skype for Business, now part of Microsoft Teams

    Starting Price

    Editions & Modules

    Skype for Business, now part of Microsoft Teams editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Discord

      No answers on this topic

      Microsoft

      The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
      Read full review

      Usability

      Discord

      I can't really say much on this. It's extremely easy to use, it's very logical and intuitive, and very easy to install and set-up. Even the settings menus make sense even to nonliterate IT people.
      Read full review

      Microsoft

      Skype for Business is fairly user-friendly and has a good UI. It has strong audio and video conference call capabilities. It's easy to conduct meetings with various stakeholders across different locations and timezones. The chat and share a file or share my screen functions work seamlessly. If your company uses Office 365, then I would highly recommend it.
      Read full review

      Support Rating

      Discord

      I would give it a 10 rating because it absolutely deserves it. Discord has made things like keeping in touch extremely easy for people. Anywhere from gamers, businessmen and even family calls are all a part of this fantastic application. The ease of access of being able to jump in a room with your friends and talk to them is amazing
      Read full review

      Microsoft

      I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
      Read full review

      Implementation Rating

      Discord

      No answers on this topic

      Microsoft

      Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
      Read full review

      Alternatives Considered

      Discord

      Discord has better features and it gets updated constantly with new features. It gets popular everyday and the number of people using Discord gets increased. Discord has a better interface that is easy to use, it doesn't make you confused. Better voice and video quality. The most important part is the communities, there are thousands of different communities.
      Read full review

      Microsoft

      For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
      Read full review

      Return on Investment

      Discord

      • Discord has been such a bonus to our productivity. Instead of sending meeting links and starting lengthy email threads, we were able to quickly hop on a call with other people and get things done!
      • Some colleagues had to change their PCs as Discord was messing up their system due to the heavy system load.
      Read full review

      Microsoft

      • Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
      • Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
      Read full review

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