61 Ratings
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Top Rated
2288 Ratings
61 Ratings
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Score 9.1 out of 100

Skype for Business (formerly Lync), now part of Microsoft Teams

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Top Rated
2288 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Likelihood to Recommend

Discord

Discord is a phenomenal tool for communication, especially when dealing with a younger demographic. With the ability to create servers, specific rooms, and to voice chat, Discord is really flexible. Because it's used primarily by the gaming community, sometimes it lacks in a professional presentation and can seem a bit more casual.
Jeff Huisjen | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business does the job it is designed for adequately and admirably. Our organization uses it to ensure all staff are able to contact each other via their work phone numbers, no matter whether they are working in the office, at home, or somewhere else entirely. To this end, it is very effective.
Adam Jackson FGCLP MAHRI | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Discord
6.7
Skype for Business (formerly Lync), now part of Microsoft Teams
Task Management
Discord
6.3
Skype for Business (formerly Lync), now part of Microsoft Teams
Scheduling
Discord
5.8
Skype for Business (formerly Lync), now part of Microsoft Teams
Workflow Automation
Discord
5.0
Skype for Business (formerly Lync), now part of Microsoft Teams
Mobile Access
Discord
8.9
Skype for Business (formerly Lync), now part of Microsoft Teams
Search
Discord
7.1
Skype for Business (formerly Lync), now part of Microsoft Teams
Visual planning tools
Discord
7.0
Skype for Business (formerly Lync), now part of Microsoft Teams

Communication

Discord
6.7
Skype for Business (formerly Lync), now part of Microsoft Teams
Chat
Discord
9.3
Skype for Business (formerly Lync), now part of Microsoft Teams
Notifications
Discord
8.7
Skype for Business (formerly Lync), now part of Microsoft Teams
Discussions
Discord
8.8
Skype for Business (formerly Lync), now part of Microsoft Teams
Surveys
Discord
6.8
Skype for Business (formerly Lync), now part of Microsoft Teams
Internal knowledgebase
Discord
8.2
Skype for Business (formerly Lync), now part of Microsoft Teams
Integrates with GoToMeeting
Discord
4.0
Skype for Business (formerly Lync), now part of Microsoft Teams
Integrates with Gmail and Google Hangouts
Discord
4.0
Skype for Business (formerly Lync), now part of Microsoft Teams
Integrates with Outlook
Discord
4.0
Skype for Business (formerly Lync), now part of Microsoft Teams

File Sharing & Management

Discord
8.6
Skype for Business (formerly Lync), now part of Microsoft Teams
Versioning
Discord
9.6
Skype for Business (formerly Lync), now part of Microsoft Teams
Video files
Discord
7.4
Skype for Business (formerly Lync), now part of Microsoft Teams
Audio files
Discord
7.9
Skype for Business (formerly Lync), now part of Microsoft Teams
Document collaboration
Discord
8.8
Skype for Business (formerly Lync), now part of Microsoft Teams
Access control
Discord
7.8
Skype for Business (formerly Lync), now part of Microsoft Teams
Advanced security features
Discord
8.6
Skype for Business (formerly Lync), now part of Microsoft Teams
Integrates with Google Drive
Discord
10.0
Skype for Business (formerly Lync), now part of Microsoft Teams
Device sync
Discord
9.0
Skype for Business (formerly Lync), now part of Microsoft Teams

Performance & Compatibility of Online Events Software

Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
7.4
High quality audio
Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
8.0
High quality video
Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
7.8
Low bandwidth requirements
Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
6.7
Mobile support
Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
7.1

Screen Sharing

Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7
Desktop sharing
Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
8.1
Whiteboards
Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
7.2

Online Meetings / Events

Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7
Calendar integration
Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
8.2
Meeting initiation
Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
8.2
Integrates with social media
Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
7.0
Record meetings / events
Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
7.5
Slideshows
Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
7.6

Online Events Collaboration

Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7
Live chat
Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
8.2
Audience polling
Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
7.3
Q&A
Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
7.5

Online Events Security

Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
7.5
User authentication
Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7
Participant roles & permissions
Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7
Confidential attendee list
Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
7.1

Pros

Discord

  • The amazing stickers and emojis.
  • No limit to the number of channels we can join.
  • The QR facility is a good one for easy joining.
Abhinav Khanna | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

  • Group Chat option allows multiple people to have a conversation away from the main presentation
  • Integration with Microsoft Office allows easy usage of excel, PowerPoint and other MS programs
  • Easy calendar integration for Microsoft Outlook
  • Mobile interface is very easy and intuitive
Mark DiNallo | TrustRadius Reviewer

Cons

Discord

  • They can improve their UI for better user experience.
  • Sometimes sending a direct message to someone gets difficult in discord. They should try to change the functionality and make it simple.
  • They can work to improve functionalities like search since it lags most of the time.
Abhinav Khanna | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

  • Probably the biggest area is the video element as it has historically struggled in this area.
  • The need to be forced to federate with another organisation by providing yours and enabling the other organisation settings is a bit tedious but once done, allows for simple collaboration between third-parties.
  • Functionality wise, as it's an older product and being superseded by MS Teams, it feels as if it's run its course but was very good for what it does/did at the time.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Discord

No score
No answers yet
No answers on this topic

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 9.6
Based on 8 answers
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
Emiliano Monterubbianesi | TrustRadius Reviewer

Usability

Discord

Discord 7.5
Based on 2 answers
I would say its overall usability is good, but it does take some getting used to and training on it. You cannot jump right in and understand it all. Someone had to explain it all to me and how the different functions and commands worked within the program and groups.
Anonymous | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 8.4
Based on 14 answers
Skype for Business is fairly user-friendly and has a good UI. It has strong audio and video conference call capabilities. It's easy to conduct meetings with various stakeholders across different locations and timezones. The chat and share a file or share my screen functions work seamlessly. If your company uses Office 365, then I would highly recommend it.
Anonymous | TrustRadius Reviewer

Support Rating

Discord

Discord 9.1
Based on 3 answers
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
Phil Haldane | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 8.3
Based on 78 answers
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
Sarah Bandy | TrustRadius Reviewer

Implementation Rating

Discord

No score
No answers yet
No answers on this topic

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 7.0
Based on 4 answers
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding | TrustRadius Reviewer

Alternatives Considered

Discord

For our gaming nights, communication is vital especially in our multiplayer games , and the only voice product that worked smoothly is Discord. Skype's sound would cut out and Zoom's security was poor. Also Discord allows you to join public servers and there are roles which protect members from the public. Skype, google hangouts and Zoom's file sharing and text mode is not good compared to discord
Laura Glover | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

We have switched to Teams, and it does offer a lot more so I think that it was the right choice, but Skype [for Business (formerly Lync)] was a very functional tool. The main issues were the bandwidth issues. The work computers aren't particularly high in RAM or processing speed so it would lag quite a bit. It worked well and was fairly intuitive otherwise.
Heather Hicks | TrustRadius Reviewer

Return on Investment

Discord

  • Discord has been such a bonus to our productivity. Instead of sending meeting links and starting lengthy email threads, we were able to quickly hop on a call with other people and get things done!
  • Some colleagues had to change their PCs as Discord was messing up their system due to the heavy system load.
Su Kaygun Sayran | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

  • We almost lost our biggest client because of the poor performance early on in our implementation...the online meetings were poor quality for audio and bandwidth refreshing
  • Many of the employees in our company disliked the quality so much, they started to sign up for free Cisco WebEx accounts to use instead
  • The majority of employees in our company lost trust in our CTO because of his decision to switch from Cisco WebEx to Skype for Business
Randy Palmer | TrustRadius Reviewer

Pricing Details

Discord

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Skype for Business (formerly Lync), now part of Microsoft Teams

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Discord
9.4
Skype for Business (formerly Lync), now part of Microsoft Teams
7.6

Likelihood to Renew

Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
9.6

Usability

Discord
7.5
Skype for Business (formerly Lync), now part of Microsoft Teams
8.4

Support Rating

Discord
9.1
Skype for Business (formerly Lync), now part of Microsoft Teams
8.3

Implementation Rating

Discord
Skype for Business (formerly Lync), now part of Microsoft Teams
7.0

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