TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discord

    Score8.3 out of 10
    N/ADiscord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.

    $4.99

    per month

    Formstack Forms

    Score7.5 out of 10
    N/AFormstack is an online form building solution. Its drag-and-drop web form creator gives digital marketers a tool for online data collection and engagement. Users can collect payments and pass form data to popular marketing apps through third-party integrations. With Formstack, users can capture responses, store the information and share it with their teams.

    $50

    per month

    Pricing
    DiscordFormstack Forms
    Editions & Modules
    Discord Nitro
    $0
    Discord Nitro Classic
    $0
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    DiscordFormstack Forms
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Plans start at $50/month (billed annually), including: 20 Digital Forms 1,000 Submissions Per Form 14,400 API Calls Per Day Drag-and-Drop Form Builder Custom Themes Payment Integrations Salesforce Integration SSO User Management Form Prefill
    More Pricing Information
    Community Pulse
    DiscordFormstack Forms
    Considered Both Products
    Discord
    No answer on this topic
    Formstack
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    30 Answers
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    31 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    30 Answers
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    24 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    27 Answers
    No answers on this topic
    Features
    DiscordFormstack Forms
    Project Management
    Comparison of Project Management features of Discord and Formstack Forms
    Feature
    Discord
    4.4
    32 Ratings
    55% below category average
    Formstack Forms
    -
    Ratings
    Task Management1.710 Ratings00 Ratings
    Gantt Charts1.83 Ratings00 Ratings
    Scheduling4.89 Ratings00 Ratings
    Workflow Automation4.510 Ratings00 Ratings
    Mobile Access8.330 Ratings00 Ratings
    Search7.727 Ratings00 Ratings
    Visual planning tools1.76 Ratings00 Ratings
    Communication
    Comparison of Communication features of Discord and Formstack Forms
    Feature
    Discord
    7.0
    32 Ratings
    13% below category average
    Formstack Forms
    -
    Ratings
    Chat9.432 Ratings00 Ratings
    Notifications7.331 Ratings00 Ratings
    Discussions8.732 Ratings00 Ratings
    Surveys7.422 Ratings00 Ratings
    Internal knowledgebase5.517 Ratings00 Ratings
    Integrates with GoToMeeting10.02 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts4.01 Ratings00 Ratings
    Integrates with Outlook4.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Discord and Formstack Forms
    Feature
    Discord
    7.0
    31 Ratings
    14% below category average
    Formstack Forms
    -
    Ratings
    Versioning5.013 Ratings00 Ratings
    Video files6.529 Ratings00 Ratings
    Audio files6.829 Ratings00 Ratings
    Document collaboration6.116 Ratings00 Ratings
    Access control8.019 Ratings00 Ratings
    Advanced security features5.713 Ratings00 Ratings
    Integrates with Google Drive10.01 Ratings00 Ratings
    Device sync8.121 Ratings00 Ratings
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Discord and Formstack Forms
    Feature
    Discord
    -
    Ratings
    Formstack Forms
    8.5
    64 Ratings
    6% above category average
    Survey templates00 Ratings8.856 Ratings
    Themes00 Ratings8.057 Ratings
    Custom logo/branding00 Ratings8.761 Ratings
    Survey Content
    Comparison of Survey Content features of Discord and Formstack Forms
    Feature
    Discord
    -
    Ratings
    Formstack Forms
    7.6
    61 Ratings
    11% below category average
    Changes to live survey00 Ratings6.856 Ratings
    Question design help00 Ratings8.01 Ratings
    Multiple question types00 Ratings8.061 Ratings
    Survey Logic
    Comparison of Survey Logic features of Discord and Formstack Forms
    Feature
    Discord
    -
    Ratings
    Formstack Forms
    7.8
    61 Ratings
    7% below category average
    Survey logic flexibility00 Ratings7.861 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Discord and Formstack Forms
    Feature
    Discord
    -
    Ratings
    Formstack Forms
    8.8
    62 Ratings
    8% above category average
    Response tracking00 Ratings10.01 Ratings
    Data export00 Ratings10.062 Ratings
    Standard reports00 Ratings7.959 Ratings
    Custom reports00 Ratings5.851 Ratings
    Analytics00 Ratings10.01 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Discord and Formstack Forms
    Feature
    Discord
    -
    Ratings
    Formstack Forms
    10.0
    60 Ratings
    15% above category average
    Access controls00 Ratings10.058 Ratings
    Compliance00 Ratings10.052 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Discord and Formstack Forms
    Feature
    Discord
    -
    Ratings
    Formstack Forms
    8.0
    1 Ratings
    1% below category average
    Vendor-offered crowdsourcing00 Ratings8.01 Ratings
    Respondent restrictions00 Ratings8.01 Ratings
    Best Alternatives
    DiscordFormstack Forms
    Small Businesses
    Flock
    Score9.5 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DiscordFormstack Forms
    Likelihood to Recommend
    8.2
    (32 ratings)
    7.7
    (77 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    2.0
    (13 ratings)
    Usability
    8.4
    (11 ratings)
    9.3
    (9 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    9.2
    (3 ratings)
    6.7
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    1.0
    (2 ratings)
    User Testimonials
    DiscordFormstack Forms
    Likelihood to Recommend
    Discord
    Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
    Incentivized
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    Formstack
    Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).
    Incentivized
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    Pros
    Discord
    • One to many Communications to ensure that we can quickly get messages out when we have to.
    • Quick polling of questions and issues
    • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
    Incentivized
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    Formstack
    • Allows for unique situations. As a school, we don't have the luxury of being cookie cutter. Neither do our forms.
    • Support. If we don't know how to do it, their support team has been very helpful and actually attempts to understand the issue on hand.
    • User friendliness. In our field we have a phrase: "what if you get hit by a bus?" With Formstack, you can "get hit by the bus" and someone else can jump in and still keep things running (this is used as a phrase for illness, not termination).
    Incentivized
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    Cons
    Discord
    • Better volume balancing between members on a call.
    • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
    • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
    Incentivized
    Read full review
    Formstack
    • Setting up our multi-step form took some getting used to. Some of the branching logic configuration wasn't as intuitive as would be ideal.
    • Since we were pushing data directly into Hubspot, I found it cumbersome to deal with data storage limits within Formstack. I would get frequent notices that new responses were not being stored in Formstack and that I needed to upgrade or delete data. I got tired of that.
    • More/easier support for custom fonts would have been a huge plus. We were able to customize the form's appearance, but had to make some concessions in that regard.
    Incentivized
    Read full review
    Likelihood to Renew
    Discord
    No answers on this topic
    Formstack
    Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
    Incentivized
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    Usability
    Discord
    It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
    Incentivized
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    Formstack
    It's easy to learn how to use, generally easy for clients to use, and overall I've never had an overwhelmingly negative experience with it. While there are a few tweaks that could make it really shine, Formstack Forms serves almost all our needs and we're super happy with it.
    Incentivized
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    Support Rating
    Discord
    There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
    Incentivized
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    Formstack
    The agents in the original group, especially the ones in cahoots with the developers, are really solid and know what they're talking about--I'm looking at you, Collin. The 'Tier 1' support agents that typically reply to the tickets are really spotty. If you have an overly technical question, i.e. bugfix, or describe a feature from a few years back that randomly disappeared, these agents typically will give you what feels like a generic reply and not know what you're talking about.
    Incentivized
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    Implementation Rating
    Discord
    No answers on this topic
    Formstack
    We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
    Incentivized
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    Alternatives Considered
    Discord
    I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
    Incentivized
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    Formstack
    Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
    Incentivized
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    Return on Investment
    Discord
    • Discord has allowed us to connect to students when typical email & text would not work.
    • Discord has allowed easy creation and communication for small group leaders and their students.
    • Discord is free and so many students have access to it.
    Incentivized
    Read full review
    Formstack
    • Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
    • Immediate response - those that submit forms receive immediate response that their form has been submitted.
    Incentivized
    Read full review
    ScreenShots