Discord vs. Zoho Cliq

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discord
Score 8.2 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
$4.99
per month
Zoho Cliq
Score 9.2 out of 10
N/A
Zoho Chat is a live chat tool, from Zoho Corporation.
$18
per month up to 25 users
Pricing
DiscordZoho Cliq
Editions & Modules
Discord Nitro
$0
Discord Nitro Classic
$0
Standard
$18
per month up to 25 users
Professional
$20
per month $2 for each additional user over 10
Enterprise
$40
per month $4 for each additional user over 10
Offerings
Pricing Offerings
DiscordZoho Cliq
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details10% discount for annual pricing.
More Pricing Information
Community Pulse
DiscordZoho Cliq
Considered Both Products
Discord
Chose Discord
It is similar to Zoho Cliq, but cliq has less options. Discord just seems more put together and fully flushed out software.
Zoho Cliq
Chose Zoho Cliq
Essentially the same style of platform. Aside from any "bots" (which I don't use anyways), they appear to do the same thing. But Zoho Cliq comes packed into the Zoho One platform. It's a useful component in a suite of communication tools that allows our office to work and speak …
Features
DiscordZoho Cliq
Project Management
Comparison of Project Management features of Product A and Product B
Discord
5.6
32 Ratings
31% below category average
Zoho Cliq
8.5
6 Ratings
10% above category average
Task Management4.510 Ratings8.95 Ratings
Gantt Charts3.83 Ratings00 Ratings
Scheduling6.39 Ratings8.55 Ratings
Workflow Automation4.810 Ratings7.64 Ratings
Mobile Access8.630 Ratings8.75 Ratings
Search8.027 Ratings8.75 Ratings
Visual planning tools3.26 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discord
7.4
32 Ratings
7% below category average
Zoho Cliq
9.0
6 Ratings
13% above category average
Chat9.532 Ratings10.06 Ratings
Notifications7.931 Ratings8.76 Ratings
Discussions9.032 Ratings9.26 Ratings
Surveys7.622 Ratings8.03 Ratings
Internal knowledgebase7.017 Ratings9.04 Ratings
Integrates with GoToMeeting10.02 Ratings00 Ratings
Integrates with Gmail and Google Hangouts4.01 Ratings00 Ratings
Integrates with Outlook4.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discord
7.3
31 Ratings
8% below category average
Zoho Cliq
9.1
6 Ratings
14% above category average
Versioning5.813 Ratings00 Ratings
Video files6.829 Ratings9.36 Ratings
Audio files6.729 Ratings8.36 Ratings
Document collaboration6.216 Ratings00 Ratings
Access control8.119 Ratings9.06 Ratings
Advanced security features6.613 Ratings9.56 Ratings
Integrates with Google Drive10.01 Ratings00 Ratings
Device sync8.121 Ratings9.56 Ratings
Best Alternatives
DiscordZoho Cliq
Small Businesses
Stackby
Stackby
Score 9.1 out of 10
Stackby
Stackby
Score 9.1 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DiscordZoho Cliq
Likelihood to Recommend
8.1
(32 ratings)
8.7
(9 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(3 ratings)
Usability
8.3
(11 ratings)
8.7
(4 ratings)
Support Rating
9.2
(3 ratings)
10.0
(2 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
DiscordZoho Cliq
Likelihood to Recommend
Discord
Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
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Zoho
It is very well suited as a messaging tool, where one needs to communicate quickly to a colleague the status of a particular task or an update to the work. This is especially useful for field work where the field team can report the work done and any additional resources required. We have faced issues when virtual meetings are held for a team of 10+ members with a lot of drop-offs and poor quality of reception (audio & video). While some may be attributed to poor internet connection, we do not face the same issue when using Zoom meetings. This area requires strengthening.
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Pros
Discord
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
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Zoho
  • External channels allow in-office staff a private channel to directly relay messages to customers.
  • Automated notifications through Zoho CRM can be easily triggered.
  • Audio/screen share components offer zoom-quality calling without extraneous setups.
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Cons
Discord
  • Better volume balancing between members on a call.
  • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
  • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
Read full review
Zoho
  • Initial set up can be a little daunting if you aren't a tech-savvy person. For large organizations, this might not matter since you would have a dedicated IT team that will handle it (as we did) but if you are a small business owner looking to set this up yourself, I imagine it would take some trial and error to get working.
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Likelihood to Renew
Discord
No answers on this topic
Zoho
Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
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Usability
Discord
It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
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Zoho
Easy to use Larger File sharing like videos, audios, even zip files Make internal group calls Multiple channel creation sharing development scripts is also easy
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Reliability and Availability
Discord
No answers on this topic
Zoho
It's available 24X7. We have never faced any serious issues with the connectivity. Whenever we faced issues, it has been traced to a browser issue or Windows app issue or a mobile issue.
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Performance
Discord
No answers on this topic
Zoho
No issues
Read full review
Support Rating
Discord
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
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Zoho
Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
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Online Training
Discord
No answers on this topic
Zoho
Excellent support. Online training and supporting videos, and resources are more than sufficient to get started. Moreover, their support channel, especially the chat window, is very helpful and provides an instant solution to all our queries. For any complicated issue, they always get back by email with the solution and on occasions even call back.
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Implementation Rating
Discord
No answers on this topic
Zoho
Implementation is very simple and easy. Create a Zoho account (free or paid), send/ receive an invite, log in, verify your credentials and get started. Admin would have created the channels for you, and you start contributing. The entire process is smooth, and you can get started within minutes. The Admin has to work at the backend, initially, and decide on the permissions for the individual and the team and set up permissions for access to other applications too. This needs to be planned out, tested and implemented.
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Alternatives Considered
Discord
I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
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Zoho
Functionality wise Zoho Chat fairs pretty well against the other options. I still use all the other options as I need to be flexible in how I communicate with clients. It is the integration into the ZohoCRM & Cliq that puts Zoho Chat above the others and is why I try to encourage clients to move across to the app
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Contract Terms and Pricing Model
Discord
No answers on this topic
Zoho
Bulk discounts can be considered. Slab-wise user discounts would attract more users.
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Scalability
Discord
No answers on this topic
Zoho
The system works perfectly well. At times, we have faced issues with the desktop application - it doesn't start, or takes time to start, or even logs off on its own. However, the browser as well as the mobile application work perfectly well, and we have never faced issues with them
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Return on Investment
Discord
  • Discord has allowed us to connect to students when typical email & text would not work.
  • Discord has allowed easy creation and communication for small group leaders and their students.
  • Discord is free and so many students have access to it.
Read full review
Zoho
  • our business save time and improve communication. We noticed a 20% faster response time to customer issues because team members can communicate instantly.
  • reduced our internal email clutter, saving about 10 hours a week for staff who used to spend time sorting through emails.
Read full review
ScreenShots

Zoho Cliq Screenshots

Screenshot of Zoho Cliq UIScreenshot of Remote WorkScreenshot of Video CallsScreenshot of Integrations in Zoho CliqScreenshot of Zoho Cliq view across devices