D&B Finance Analytics is a global credit-to-cash solution that provides Dun & Bradstreet data, analytics, and technology to help improve cash flow, increase operational efficiency, and mitigate risk. This AI-driven solution comprises two platforms – D&B Credit Intelligence and D&B Receivables Intelligence powered by GETPAID – that together help finance teams transform their operations and reduce cost through insight, automation, and enhanced customer experience.
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Recurly
Score 8.3 out of 10
Enterprise companies (1,001+ employees)
Recurly is a subscription billing platform and manages customer communications via email, business performance monitoring, and account changes. A merchant bank account is required to work with Recurly. A payment gateway is part of the product but it integrates with other gateways, such as PayPal, to give shoppers a more comprehensive suite of payment options.
It's good for our vendor and customer due diligence, but mediocre with alerts. The risk scoring and paydex trade information is always helpful, but not always applicable for term debt lenders. But the monitoring of customers has helped over the years to determine any judgments, suits, or bankruptcies that have come up.
Recurly is great for tracking transactions and reviewing payment method declines. The platform is extremely helpful when dealing with scenarios where someone believes they have been fraudulently charged for the product. Recurly allows for transaction filtering, which is very helpful when trying to find possibly fraudulent charges very easy. If expecting precise, detailed information about a card decline, Recurly would not be very helpful.
Finding Companies through Search or Advanced Search. It's got an easy search bar. And then for example, we have companies all over the world that come to us. And so we can just choose the country, for example, and then write the name in there and it'll bring up a lot of different companies that maybe are exactly that name or close to that name. And when we see what we believe to be the actual company, we can click on it and then know whether they are credit worthy.
Great UX on the website - fast and easy to use. The speed with which it operates is really terrific and very important for us because we usually have to make that decision right away.
Using something as objective as a numerical score simplifies decisions about offering credit. We have to make a decision usually on whether to offer credit to an advertiser quickly. So what's wonderful about the process is that we don't have to be searching around on Google or any kind of review site and then try to discern whether they're credit worthy. We simply open up the D&B Finance Analytics tool.
I would like to see contact information, such as Accounting contact names and email addresses. Not sure how hard that would be to provide but it would be extremely helpful.
I'm sure there are more things I might suggest, but we don't use enough of the options offered right now in our package.
I really can't think of any shortcomings on Recurly because they have tried to cover all bases well. However, I believe that pricing could be little competitive because Recurly can become quite expensive when you have acquired a good number of subscribers. So apart from price, there are no shortcomings I can think of on product side.
D&B Finance Analytics reports have just about everything. You can see a full company profile including legal forms, history records, employee count, years in business, paydex scores, delinquency scores, viability ratings, state of incorporations, naics codes, CEO or business owner names, etc. There is a lot that pulls up in this report
I believe we would continue to use Recurly because they have shown that they are continually improving their software, and they listen to their customers
Very easy to access, and the reports are generally intuitive and clearly understandable. Some minor issues with entering data, nothing that would keep me from using this software, though. The databases it draws from are robust, and I can generally find the information I need, or get pointed to that information as a result of studying the report.
Apart from a lot of scope, which it has for improvement, like analytics, api's, customer service, downtimes. It still provides a lot of value, it is helpful for us in Business crtical areas, managing subscriptions and creating and launching coupons, ease of usability, camparatively lower maintainence are some valid reasons to prefer Recurly.
I rate the performance very good. The report loads quickly and downloads in a reasonable time frame given the extensive complexity of the report. I've never had an issue
Isaac has been very helpful in providing support. I have only inquired once regarding our remaining reports' availability, and he was very helpful in finding the appropriate solution, which in this case was to add additional reports to the duration of our contract at a prorated rate.
The online training was worth it. We did an online training with our team and an account rep from D&B. They walked us through the entire interface and answered all of our questions.
I have only used D&B Finance Analytics in my career; however, there are alternatives that we use when the data is not available. We typically request trade references and a bank reference, which are usually very valuable in addition to the D&B report. When all three options provide valuable data, we generally make the best decisions on credit.
Recurly does a much better job at handling subscription payments than QuickBooks Online. We only use QuickBooks Online when we have a client who cannot pay via credit/debit card. In those cases, we send out automatic invoices via QuickBooks Online instead. 95% of our clients are processed through Recurly.
Providing an interface for our subscribers to manage their own accounts has simplified our business tremendously. This alone has freed up hours of our staff's time each day.
Many customers receive new credit cards due to expiration or fraud. The time we spent in updating this information prior to using Recurly's Revenue Recovery feature versus now is significant.
