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DocuSign CLM vs. Emptoris vs. Royalties and Payouts Management Accelerator

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign CLM

    Score8.2 out of 10
    N/ADocuSign CLM, formerly SpringCM, is a cloud-based platform that can be used to manage documents, contracts and related collateral. The solution includes workflows that can be tailored to an organization's business processes. It is also designed to accelerate team collaboration. SpringCM was acquired by DocuSign in the summer of 2018.

    $15

    per month

    Emptoris

    Score5.5 out of 10
    N/AN/A

    $59

    Per User Per Month

    Royalties and Payouts Management Accelerator

    N/AN/AN/A

    $30,000

    one-time fee

    Pricing
    DocuSign CLMEmptorisRoyalties and Payouts Management Accelerator
    Editions & Modules
    Personal
    $15
    per month
    Real Estate Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per user/per month
    Standard
    $40
    per user/per month
    Business Pro
    $60
    per user/per month
    Starter
    $75
    per month
    Intermediate
    $450
    per month
    Advanced Solutions
    Contact sales team
    Real Estate Plus, Broker Edition
    Contact sales team
    Sandbox Account
    Free
    Enterprise Offerings
    Contact sales team
    Emptoris
    $59.00
    Per User Per Month
    Basic
    $30,000
    one-time fee
    Offerings
    Pricing Offerings
    DocuSign CLMEmptorisRoyalties and Payouts Management Accelerator
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    DocuSign CLMEmptorisRoyalties and Payouts Management Accelerator
    Considered Multiple Products
    DocuSign
    No answer on this topic
    IBM
    No answer on this topic
    Domain 6
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    33 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    28 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    33 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    24 Answers
    No answers on this topic
    No answers on this topic
    Features
    DocuSign CLMEmptorisRoyalties and Payouts Management Accelerator
    Contract Authoring
    Comparison of Contract Authoring features of DocuSign CLM and Emptoris and Royalties and Payouts Management Accelerator
    Feature
    DocuSign CLM
    6.9
    3 Ratings
    17% below category average
    Emptoris
    8.3
    4 Ratings
    1% above category average
    Royalties and Payouts Management Accelerator
    -
    Ratings
    Contract creation6.03 Ratings9.04 Ratings00 Ratings
    Contract templates5.63 Ratings7.84 Ratings00 Ratings
    Clause library/saved fields9.12 Ratings8.34 Ratings00 Ratings
    Guided logic6.83 Ratings8.02 Ratings00 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of DocuSign CLM and Emptoris and Royalties and Payouts Management Accelerator
    Feature
    DocuSign CLM
    7.5
    3 Ratings
    9% below category average
    Emptoris
    7.9
    4 Ratings
    4% below category average
    Royalties and Payouts Management Accelerator
    -
    Ratings
    Contract sharing8.22 Ratings8.04 Ratings00 Ratings
    Contract editing5.63 Ratings8.74 Ratings00 Ratings
    Collaborating on contracts8.12 Ratings7.53 Ratings00 Ratings
    MS Word plug-in7.31 Ratings7.52 Ratings00 Ratings
    Approval process8.53 Ratings8.24 Ratings00 Ratings
    Interdepartmental workflows7.43 Ratings7.84 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of DocuSign CLM and Emptoris and Royalties and Payouts Management Accelerator
    Feature
    DocuSign CLM
    6.2
    3 Ratings
    28% below category average
    Emptoris
    7.8
    5 Ratings
    5% below category average
    Royalties and Payouts Management Accelerator
    -
    Ratings
    Contract database6.03 Ratings7.75 Ratings00 Ratings
    Contract search6.03 Ratings7.55 Ratings00 Ratings
    Contract milestone reminders & alerts6.83 Ratings8.53 Ratings00 Ratings
    Custom contract reports5.63 Ratings7.44 Ratings00 Ratings
    Tracking contract status6.13 Ratings8.44 Ratings00 Ratings
    Compliance check6.52 Ratings7.93 Ratings00 Ratings
    Contract Management
    Comparison of Contract Management features of DocuSign CLM and Emptoris and Royalties and Payouts Management Accelerator
    Feature
    DocuSign CLM
    7.6
    4 Ratings
    8% below category average
    Emptoris
    -
    Ratings
    Royalties and Payouts Management Accelerator
    -
    Ratings
    Contract Storage7.13 Ratings00 Ratings00 Ratings
    Advanced Search and Filtering6.43 Ratings00 Ratings00 Ratings
    Customizable Contract Templates5.63 Ratings00 Ratings00 Ratings
    Workflow Acceleration8.22 Ratings00 Ratings00 Ratings
    E-Signatures9.64 Ratings00 Ratings00 Ratings
    Reminders and Alerts9.63 Ratings00 Ratings00 Ratings
    Analytics and Reporting6.42 Ratings00 Ratings00 Ratings
    Integration with other Systems7.43 Ratings00 Ratings00 Ratings
    Best Alternatives
    DocuSign CLMEmptorisRoyalties and Payouts Management Accelerator
    Small Businesses
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    DocuSign CLM
    Score8.2 out of 10
    DocuSign CLM
    Score8.2 out of 10
    Medium-sized Companies
    Conga CLM
    Score8.8 out of 10
    Conga CLM
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    Conga CLM
    Score8.8 out of 10
    Enterprises
    Conga CLM
    Score8.8 out of 10
    Conga CLM
    Score8.8 out of 10
    Conga CLM
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DocuSign CLMEmptorisRoyalties and Payouts Management Accelerator
    Likelihood to Recommend
    8.0
    (39 ratings)
    8.1
    (15 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    8.0
    (10 ratings)
    -
    (0 ratings)
    Usability
    8.1
    (2 ratings)
    8.0
    (2 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (2 ratings)
    8.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuSign CLMEmptorisRoyalties and Payouts Management Accelerator
    Likelihood to Recommend
    DocuSign
    DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.
    Incentivized
    Read full review
    IBM
    If you have a highly bureaucratic organization that is heavily focused on procurement, Emptoris can provide some value. It seemed to be very good at linking the contract information to procurement for better spend control. If you are trying to implement a standalone contract management solution that allows you to easily create contracts and store them in a central location, this isn't the tool for you. There doesn't appear to be a simplified implementation. In general, when a SaaS solution has a complicated and expensive implementation, I am very skeptical. This does not show that the vendor is trying to move customers forward on a single code base. If that many things need to be done during implementation, you are starting to customize the solution for every customer. This hurts the vendor's ability to scale and make improvements in the future.
    Incentivized
    Read full review
    Domain 6
    No answers on this topic
    Pros
    DocuSign
    • Alerts when documents are signed
    • Notifications if customers don't complete any or all of their required tasks
    • Showing clients exactly where to sign
    • Making signing easy and fast
    Incentivized
    Read full review
    IBM
    • Document protection - the Check Out contract feature is a great way to allow external parties to make modifications to contract language without the ability to accept those changes. Those redlines can then be imported back into Emptoris and reviewed or further modified as needed.
    • Notifications & reminders - you can trigger an email manually from within the system, or you can configure automated notifications andreminders to alert users when a new task is received or has aged a given amount of days, etc.
    • Interview wizard - there is a lot of value in the interview wizard. Administrators can configure screens with selecting options via check boxes, radio buttons, or typed-in values. Variables and conditions can be used to selectively populate fields within the contract or apply other options, making for a quick and convenient method to generate contracts conforming to corporate standards.
    • Field customization - administrators can customize a list of options for various fields including contract substatus, address type, and user created business term variables.
    • Approvals - many different options are available to configure approvals to trigger automatically upon presenting and/or executing the contract including specific individuals, one or more approver groups, or based upon various criteria including terms within the contract, type of contract, or the contract's owning organization.
    Incentivized
    Read full review
    Domain 6
    No answers on this topic
    Cons
    DocuSign
    • Increase sending limit for initial plans
    • Faster return for client service requests
    • When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.
    Incentivized
    Read full review
    IBM
    • Reporting, Emptoris comes with standard reports which can not always can be fit into our business. This needs to be improved. I hope Emptoris is addressing this issue in their latest releases.
    • Though the feature of editing language in MS word is excellent, loading MS word takes time.
    Read full review
    Domain 6
    No answers on this topic
    Likelihood to Renew
    DocuSign
    Before we started using DocuSign, getting contracts actually signed by new clients was one more barrier to new business and to begin work. Once we started using DocuSign, it eliminated that barrier and has become a much less cumbersome process for us and our clients
    Incentivized
    Read full review
    IBM
    There are a lot of new, exciting products coming out in every field and I believe that there is always something better right over the horizon. If it was my choice, I would review my usage of Emptoris and other software periodically to make sure I'm using the most efficient software possible.
    Incentivized
    Read full review
    Domain 6
    No answers on this topic
    Usability
    DocuSign
    It is easy to use, however sometimes editing is not always the easiest, depending on, which can cause a redo or resend
    Incentivized
    Read full review
    IBM
    Emptoris is a pretty robust tool overall. Learning curve is small and it is simple to use
    Incentivized
    Read full review
    Domain 6
    No answers on this topic
    Reliability and Availability
    DocuSign
    Its a rare occurrence that this even happens
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Domain 6
    No answers on this topic
    Performance
    DocuSign
    Easy to use for various documents. Easy for clients as well
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Domain 6
    No answers on this topic
    Support Rating
    DocuSign
    Honestly, personally, I have only had one issue and it had nothing to do with the product but with the login
    Incentivized
    Read full review
    IBM
    The above rating for the overall support from Emptoris is for their product / product support, roll out training and refresher training / ongoing training, which is not only good but superior. There is no major or reconizable bad review that can be given to Emptoris at this point in time, from where is stands.
    Incentivized
    Read full review
    Domain 6
    No answers on this topic
    Alternatives Considered
    DocuSign
    DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different use-case scenarios, and roll out efficient documents for signing, is invaluable, as well as other functions like Bulk Send and PowerForms.
    Incentivized
    Read full review
    IBM
    I am a fan of Ariba to be used for the entire lifecycle of Sourcing. From RFX's to cutting PO's. I feel Emptoris misses the boat on the idea of a "One Stop Shop" for all of your Sourcing/Purchasing needs
    Incentivized
    Read full review
    Domain 6
    No answers on this topic
    Scalability
    DocuSign
    Reliable for the most part, there are issues here and there but minor
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Domain 6
    No answers on this topic
    Professional Services
    DocuSign
    Service is easy and professional
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Domain 6
    No answers on this topic
    Return on Investment
    DocuSign
    • Positive - has helped us track renewals which allows us to get out of "bad" contracts or renew "good" ones.
    • Negative - we had hoped for it to help us determine which terms and conditions we have agreed to in other contracts. This has made contract review remain a lengthy process.
    • Positive - We are now able to find all of our contracts which has helped us get out of unnecessary contracts (which positively impacts finances).
    Incentivized
    Read full review
    IBM
    • We won the 2005 Baseline Magazine Award for best ROI related to a technology implementation with an ROI 5544% (see 2005 Baseline ROI Awards, GlaxoSmithkline).
    • We always felt we could do "two times the work, with half the people and deliver double the savings".
    Incentivized
    Read full review
    Domain 6
    No answers on this topic
    ScreenShots