TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    Rippling HCM

    Score8.9 out of 10
    N/ARippling HR is a human resources platform for managing employee records, onboarding, benefits, time and attendance, compliance, and other core people operations in one system. It serves as the HR layer of the broader Rippling platform, giving companies a central place to manage the employee lifecycle while connecting HR data to payroll, IT, and finance workflows when needed.

    $8

    per month per user

    Pricing
    DocuSignRippling HCM
    Editions & Modules
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    Recommended
    $8.00
    starting price per user, per month
    Offerings
    Pricing Offerings
    DocuSignRippling HCM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—For additional pricing details visit the Rippling pricing page.
    More Pricing Information
    Community Pulse
    DocuSignRippling HCM
    Considered Both Products
    DocuSign
    No answer on this topic
    Rippling
    Chose Rippling HCM
    Overall, we found Gusto to have a less intuitive UI/UX than Rippling and less helpful and responsive customer service. We had an error with a healthcare provider at one point and had our healthcare lapse. Gusto was not very helpful in quickly resolving the issue.
    Incentivized
    Chose Rippling HCM
    Frankly, there is no comparison to what Rippling brings to the table. So many platforms are antiquated back-ends that are stitched together like Frankenstein's monster with a lot of limitations and marginal performance. Rippling is the system you always wanted - definitely …
    Incentivized
    Chose Rippling HCM
    Once onboarded, the process is seamless. We love how it unifies everything the HR and admin prefer without unnecessary hassles, maintaining documents and files across the organization. It also has some really well-built and robust integrations, which made our lives simpler. …
    Incentivized
    Key User Insights
    Would buy again
    85%
    Would buy again
    79 Answers
    99%
    Would buy again
    1191 Answers
    Delivers good value for the price
    84%
    Delivers good value for the price
    66 Answers
    100%
    Delivers good value for the price
    817 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    82 Answers
    99%
    Happy with the feature set
    1192 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    62 Answers
    98%
    Lived up to sales and marketing promises
    589 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    67 Answers
    96%
    Implementation went as expected
    616 Answers
    Features
    DocuSignRippling HCM
    Human Resource Management
    Comparison of Human Resource Management features of DocuSign and Rippling HCM
    Feature
    DocuSign
    -
    Ratings
    Rippling HCM
    9.1
    1055 Ratings
    10% above category average
    Employee demographic data00 Ratings8.8746 Ratings
    Employment history00 Ratings8.9775 Ratings
    Job profiles and administration00 Ratings9.3884 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings9.3783 Ratings
    Organizational charting00 Ratings9.3921 Ratings
    Organization and location management00 Ratings9.1820 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings9.0632 Ratings
    Payroll Management
    Comparison of Payroll Management features of DocuSign and Rippling HCM
    Feature
    DocuSign
    -
    Ratings
    Rippling HCM
    9.4
    1101 Ratings
    14% above category average
    Pay calculation00 Ratings9.4990 Ratings
    Off-cycle/On-Demand payment00 Ratings9.2693 Ratings
    Benefit plan administration00 Ratings9.1970 Ratings
    Direct deposit files00 Ratings9.5970 Ratings
    Salary revision and increment management00 Ratings9.5743 Ratings
    Reimbursement management00 Ratings9.4647 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of DocuSign and Rippling HCM
    Feature
    DocuSign
    -
    Ratings
    Rippling HCM
    9.2
    990 Ratings
    11% above category average
    Approval workflow00 Ratings9.5958 Ratings
    Balance details00 Ratings9.2911 Ratings
    Annual carry-forward and encashment00 Ratings9.0682 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of DocuSign and Rippling HCM
    Feature
    DocuSign
    -
    Ratings
    Rippling HCM
    9.2
    1152 Ratings
    11% above category average
    View and generate pay and benefit information00 Ratings9.41091 Ratings
    Update personal information00 Ratings9.51140 Ratings
    View company policy documentation00 Ratings9.3952 Ratings
    Employee recognition00 Ratings8.7630 Ratings
    View job history00 Ratings9.0818 Ratings
    Asset Management
    Comparison of Asset Management features of DocuSign and Rippling HCM
    Feature
    DocuSign
    -
    Ratings
    Rippling HCM
    8.6
    489 Ratings
    7% above category average
    Tracking of all physical assets00 Ratings8.6490 Ratings
    HR Reporting
    Comparison of HR Reporting features of DocuSign and Rippling HCM
    Feature
    DocuSign
    -
    Ratings
    Rippling HCM
    8.8
    591 Ratings
    15% above category average
    Report builder00 Ratings8.6574 Ratings
    Pre-built reports00 Ratings8.8543 Ratings
    Ability to combine HR data with external data00 Ratings8.9495 Ratings
    Onboarding
    Comparison of Onboarding features of DocuSign and Rippling HCM
    Feature
    DocuSign
    -
    Ratings
    Rippling HCM
    9.2
    818 Ratings
    13% above category average
    New hire portal00 Ratings9.4797 Ratings
    Manager tracking tools00 Ratings9.1622 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of DocuSign and Rippling HCM
    Feature
    DocuSign
    -
    Ratings
    Rippling HCM
    9.0
    475 Ratings
    10% above category average
    Corporate goal setting00 Ratings9.1408 Ratings
    Individual goal setting00 Ratings9.0436 Ratings
    Line-of sight-visibility00 Ratings9.1405 Ratings
    Performance tracking00 Ratings8.9435 Ratings
    Performance Management
    Comparison of Performance Management features of DocuSign and Rippling HCM
    Feature
    DocuSign
    -
    Ratings
    Rippling HCM
    9.3
    544 Ratings
    15% above category average
    Performance plans00 Ratings9.2487 Ratings
    Performance improvement plans00 Ratings9.1461 Ratings
    Review status tracking00 Ratings9.2486 Ratings
    Review reminders00 Ratings9.5514 Ratings
    Multiple review frequency00 Ratings9.4443 Ratings
    Succession Planning
    Comparison of Succession Planning features of DocuSign and Rippling HCM
    Feature
    DocuSign
    -
    Ratings
    Rippling HCM
    9.1
    402 Ratings
    14% above category average
    Create succession plans/pools00 Ratings8.9336 Ratings
    Candidate ranking00 Ratings9.1345 Ratings
    Candidate search00 Ratings9.2362 Ratings
    Candidate development00 Ratings9.4342 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of DocuSign and Rippling HCM
    Feature
    DocuSign
    -
    Ratings
    Rippling HCM
    9.0
    461 Ratings
    13% above category average
    Job Requisition Management00 Ratings9.0366 Ratings
    Company Website Posting00 Ratings8.9355 Ratings
    Publish to Social Media00 Ratings9.1310 Ratings
    Job Search Site Posting00 Ratings8.9319 Ratings
    Duplicate Candidate Prevention00 Ratings8.9321 Ratings
    Applicant Tracking00 Ratings9.1353 Ratings
    Notifications and Alerts00 Ratings9.1432 Ratings
    Best Alternatives
    DocuSignRippling HCM
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    Conga Sign
    Score8.7 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuSignRippling HCM
    Likelihood to Recommend
    9.0
    (161 ratings)
    9.2
    (1204 ratings)
    Likelihood to Renew
    7.0
    (12 ratings)
    8.9
    (22 ratings)
    Usability
    8.5
    (19 ratings)
    9.4
    (1201 ratings)
    Availability
    10.0
    (3 ratings)
    9.1
    (1 ratings)
    Performance
    10.0
    (2 ratings)
    9.1
    (1 ratings)
    Support Rating
    10.0
    (46 ratings)
    9.1
    (902 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    8.0
    (10 ratings)
    Product Scalability
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    DocuSignRippling HCM
    Likelihood to Recommend
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
    Read full review
    Rippling
    When I first started my new job, it was an additional one on top of a day job I already had. I didn't have time to waste between getting home and starting this new night job, so the first thing that I found was that I was blown away at how quickly and easily I could log in and start. When starting a new job, I didn't need the added stress of learning another app/portal when I had more important things to learn. I am really grateful for those 2 factors alone. Once I got more familiar with the portal, I was able to search around a bit and found some great features that have just enriched the experience even more...no training needed.
    Read full review
    Pros
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    Rippling
    • Keeping track of and entering time off and watching time of approvals
    • Providing fast links to access accounts for health/retirement benefits
    • Extremely convenient access to see how much money is left in my flexible savings account and reordering a new card if I need one
    Read full review
    Cons
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    Rippling
    • The overall look and feel of Rippling is dated; it looks like it's straight out of the 00's.
    • The could be more functionality in the LMS, expanded features, more options, it works, and it's basic, but it could be really great with a few added features.
    • The shift from using people's personal email to log in to their work email, not everyone wants to use their personal information to log into a work system.
    Read full review
    Likelihood to Renew
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    Rippling
    I've been fully impressed with the tool so far in my 6 months of being a daily user. It's rare to run into an issue that can't be solved. Customer service is quick to respond and are usually very helpful. The price is great for the upgrade we got from our past tool. We hit our ROI within the first month.
    Incentivized
    Read full review
    Usability
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    Rippling
    It is easy to use. It has an option to favorite commonly used functions, such as timekeeping and payroll. The app is easily accessible and easy to use, thanks to a quick-use option. This can be managed remotely and is great for all things HR for a company employee.
    Incentivized
    Read full review
    Reliability and Availability
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
    Read full review
    Rippling
    I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
    Incentivized
    Read full review
    Performance
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
    Read full review
    Rippling
    Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
    Incentivized
    Read full review
    Support Rating
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    Rippling
    I have contacted support one time, and I was assisted by the Artificial Intelligence bot. Not only did it help with my inquiry, but it also went the extra mile by suggesting other options. I was looking for a feature I could not find, and it was very helpful. It would be nice also to chat with an actual person.
    Incentivized
    Read full review
    Online Training
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
    Read full review
    Rippling
    No answers on this topic
    Implementation Rating
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    Rippling
    It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!
    Incentivized
    Read full review
    Alternatives Considered
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
    Read full review
    Rippling
    Rippling has a much more modern, user-friendly approach, and it continues to build out their product suite to help create a seamlessly integrated eco-system. BambooHR is also more modern, but doesn't seem to have the broad product suite that Rippling is pursuing. UKG felt so disconnected and archaic to work with... quite painful, actually. I really like that Rippling has been extremely supportive with the onboarding process, ensuring that you work with various members of their implementation team to get things up and running which leads to a better experience and quicker ROI.
    Incentivized
    Read full review
    Scalability
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
    Read full review
    Rippling
    I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
    Incentivized
    Read full review
    Return on Investment
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
    Read full review
    Rippling
    • It was great to receive money from other country.
    • It was very helpful to use an user friendly platform for my first oversea job.
    • It was great to keep track of the amount of money I've received for the time I was employed overseas.
    Incentivized
    Read full review
    ScreenShots

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Rippling HCM Screenshots

    Screenshot of the Rippling Dashboard: Employees' home for their payroll, benefits, documents, devices, expenses, and apps.Screenshot of Rippling Payroll: Runs payroll in 90 seconds. Pays employees and contractors around the world. Automatic tax filing.Screenshot of Rippling Benefits Administration: For the management of employees' Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits.Screenshot of Rippling Single Sign-On: Employees can access all of their SaaS apps in one click from their Rippling dashboard.Screenshot of Rippling’s Time & Attendance platform. This integrates with the rest of the product suite so that when employees clock in, their approved hours automatically synced with payroll and accounting systems.Screenshot of Rippling Mobile Device Management: To manage employees' computers and devices 100% remotely.