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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    Salesflare

    Score10 out of 10
    Small Businesses (1-50 employees)
    Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.

    $39

    per month per user

    Pricing
    DocuSignSalesflare
    Editions & Modules
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    Growth
    $39
    per month per user
    Pro
    $64
    per month per user
    Enterprise
    $124
    per month per user
    Offerings
    Pricing Offerings
    DocuSignSalesflare
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Annual billing discounts are available.
    More Pricing Information
    Community Pulse
    DocuSignSalesflare
    Considered Both Products
    DocuSign
    No answer on this topic
    Salesflare
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    79 Answers
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    84%
    Delivers good value for the price
    66 Answers
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    82 Answers
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    62 Answers
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    67 Answers
    93%
    Implementation went as expected
    14 Answers
    Features
    DocuSignSalesflare
    Sales Force Automation
    Comparison of Sales Force Automation features of DocuSign and Salesflare
    Feature
    DocuSign
    -
    Ratings
    Salesflare
    8.5
    17 Ratings
    8% above category average
    Customer data management / contact management00 Ratings9.616 Ratings
    Workflow management00 Ratings9.217 Ratings
    Territory management00 Ratings5.12 Ratings
    Opportunity management00 Ratings9.017 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings10.017 Ratings
    Contract management00 Ratings10.01 Ratings
    Quote & order management00 Ratings6.12 Ratings
    Interaction tracking00 Ratings8.515 Ratings
    Channel / partner relationship management00 Ratings9.210 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of DocuSign and Salesflare
    Feature
    DocuSign
    -
    Ratings
    Salesflare
    8.3
    1 Ratings
    8% above category average
    Case management00 Ratings9.01 Ratings
    Call center management00 Ratings7.01 Ratings
    Help desk management00 Ratings9.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of DocuSign and Salesflare
    Feature
    DocuSign
    -
    Ratings
    Salesflare
    9.7
    15 Ratings
    23% above category average
    Lead management00 Ratings9.415 Ratings
    Email marketing00 Ratings10.014 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of DocuSign and Salesflare
    Feature
    DocuSign
    -
    Ratings
    Salesflare
    8.3
    15 Ratings
    8% above category average
    Task management00 Ratings8.615 Ratings
    Billing and invoicing management00 Ratings8.01 Ratings
    Reporting00 Ratings8.415 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of DocuSign and Salesflare
    Feature
    DocuSign
    -
    Ratings
    Salesflare
    9.2
    16 Ratings
    18% above category average
    Forecasting00 Ratings8.813 Ratings
    Pipeline visualization00 Ratings10.016 Ratings
    Customizable reports00 Ratings8.814 Ratings
    Customization
    Comparison of Customization features of DocuSign and Salesflare
    Feature
    DocuSign
    -
    Ratings
    Salesflare
    8.9
    15 Ratings
    15% above category average
    Custom fields00 Ratings10.015 Ratings
    Custom objects00 Ratings10.02 Ratings
    API for custom integration00 Ratings6.812 Ratings
    Security
    Comparison of Security features of DocuSign and Salesflare
    Feature
    DocuSign
    -
    Ratings
    Salesflare
    8.3
    14 Ratings
    1% below category average
    Single sign-on capability00 Ratings8.210 Ratings
    Role-based user permissions00 Ratings8.413 Ratings
    Social CRM
    Comparison of Social CRM features of DocuSign and Salesflare
    Feature
    DocuSign
    -
    Ratings
    Salesflare
    6.9
    10 Ratings
    8% below category average
    Social data00 Ratings6.910 Ratings
    Social engagement00 Ratings6.910 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of DocuSign and Salesflare
    Feature
    DocuSign
    -
    Ratings
    Salesflare
    8.7
    11 Ratings
    14% above category average
    Marketing automation00 Ratings8.411 Ratings
    Compensation management00 Ratings9.01 Ratings
    Platform
    Comparison of Platform features of DocuSign and Salesflare
    Feature
    DocuSign
    -
    Ratings
    Salesflare
    9.0
    15 Ratings
    17% above category average
    Mobile access00 Ratings9.015 Ratings
    Best Alternatives
    DocuSignSalesflare
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    Salesmate
    Score10 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Conga Sign
    Score8.7 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuSignSalesflare
    Likelihood to Recommend
    9.0
    (161 ratings)
    10.0
    (17 ratings)
    Likelihood to Renew
    7.0
    (12 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (19 ratings)
    9.2
    (15 ratings)
    Availability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (46 ratings)
    9.0
    (9 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuSignSalesflare
    Likelihood to Recommend
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
    Read full review
    Salesflare
    If a client or friend of mine was in search of a quality tool that is a robust CRM and has a great team behind it, I would highly recommend SalesFlare. The team has consistently updated the application; it is a robust and useful tool, and most importantly, the team behind SalesFlare is easy to work with when needed.
    Incentivized
    Read full review
    Pros
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    Salesflare
    • Organization of our clients as well lead and opportunity tracking and management.
    • Pipeline management and a significant amount of depth when it comes to monitoring sales and other opportunities.
    • It provides an overview of the sales process and custom fields for individual accounts (such as branding).
    Read full review
    Cons
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    Salesflare
    • Salesflare automatically captures and organises data about leads so it can effectively surface the ones that require your attention. It also provides you with the tools to do just that. What it doesn't cover as much right now is feeding top of the funnel: I would for example happily pay extra to have a website visitor identification functionality into the mix.
    Read full review
    Likelihood to Renew
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    Salesflare
    No answers on this topic
    Usability
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    Salesflare
    The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
    Read full review
    Reliability and Availability
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
    Read full review
    Salesflare
    No answers on this topic
    Performance
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
    Read full review
    Salesflare
    No answers on this topic
    Support Rating
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    Salesflare
    Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
    Read full review
    Online Training
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
    Read full review
    Salesflare
    No answers on this topic
    Implementation Rating
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    Salesflare
    No answers on this topic
    Alternatives Considered
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
    Read full review
    Salesflare
    Pipedrive was another option but I chose Salesflare for the seamless integration into my regular everyday workflow as well as its ability to integrate with just about any app you can think of. It plays nice with all of my other apps and makes using a CRM actually fun. I love the fact it works inside my Gsuite account and automatically pulls data from Gsuite into Salesflare.
    Incentivized
    Read full review
    Scalability
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
    Read full review
    Salesflare
    No answers on this topic
    Return on Investment
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
    Read full review
    Salesflare
    • As a start up, Salesflare was perfect for me. It was easy to get up and running; easy for me to import my contacts, and easy to earn the features.
    • I like the price point - lots of features for a reasonable price.
    Read full review
    ScreenShots

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Salesflare Screenshots

    Screenshot of the visual, drag-and-drop sales pipeline used to track leads.Screenshot of the centralized dashboard to visualize conversations with leads.Screenshot of an example of the sales reporting.Screenshot of where to send email sequences or automated email campaigns from within a CRM.Screenshot of how a connected CRM can be used from within an email inbox, to stop switching tabs.Screenshot of where to add and track leads straight from LinkedIn, with a built-in email finder.