What users are saying about
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173 Ratings
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Top Rated
169 Ratings

Domo

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173 Ratings
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Score 8.6 out of 100

ThoughtSpot

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Top Rated
169 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Domo

If the price is not an issue, I can absolutely recommend it to any organization that is looking to optimize its services and management. Of course, if you are a mid or a small sized organization this probably does not make much sense for you.
Anonymous | TrustRadius Reviewer

ThoughtSpot

Based on my personal use-case and the access that I have, I would recommend ThoughtSpot. One of the advantages, besides the obvious is, I like how you can share your pinboard with other members of the company. This way you're not having to re-create the wheel every time a different user wants the same report, and then that user can even customize the report to exactly what they're looking for.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Domo
8.3
ThoughtSpot
7.1
Pixel Perfect reports
Domo
8.1
ThoughtSpot
6.0
Customizable dashboards
Domo
8.5
ThoughtSpot
7.7
Report Formatting Templates
Domo
8.3
ThoughtSpot
7.7

Ad-hoc Reporting

Domo
8.5
ThoughtSpot
7.8
Drill-down analysis
Domo
8.4
ThoughtSpot
8.4
Formatting capabilities
Domo
8.3
ThoughtSpot
7.3
Integration with R or other statistical packages
Domo
9.0
ThoughtSpot
7.2
Report sharing and collaboration
Domo
8.3
ThoughtSpot
8.2

Report Output and Scheduling

Domo
8.2
ThoughtSpot
7.7
Publish to Web
Domo
8.8
ThoughtSpot
8.2
Publish to PDF
Domo
8.6
ThoughtSpot
7.3
Report Versioning
Domo
7.0
ThoughtSpot
7.9
Report Delivery Scheduling
Domo
8.3
ThoughtSpot
7.8
Delivery to Remote Servers
Domo
ThoughtSpot
7.2

Data Discovery and Visualization

Domo
8.1
ThoughtSpot
7.7
Pre-built visualization formats (heatmaps, scatter plots etc.)
Domo
8.6
ThoughtSpot
8.1
Location Analytics / Geographic Visualization
Domo
8.6
ThoughtSpot
7.9
Predictive Analytics
Domo
7.0
ThoughtSpot
7.1

Access Control and Security

Domo
8.8
ThoughtSpot
8.3
Multi-User Support (named login)
Domo
8.8
ThoughtSpot
8.7
Role-Based Security Model
Domo
8.3
ThoughtSpot
8.3
Multiple Access Permission Levels (Create, Read, Delete)
Domo
8.2
ThoughtSpot
7.8
Single Sign-On (SSO)
Domo
10.0
ThoughtSpot
8.3

Mobile Capabilities

Domo
8.8
ThoughtSpot
8.3
Responsive Design for Web Access
Domo
8.4
ThoughtSpot
8.4
Dedicated iOS Application
Domo
8.3
ThoughtSpot
8.4
Dedicated Android Application
Domo
10.0
ThoughtSpot
8.6
Dashboard / Report / Visualization Interactivity on Mobile
Domo
8.5
ThoughtSpot
7.8

Application Program Interfaces (APIs) / Embedding

Domo
7.7
ThoughtSpot
7.7
REST API
Domo
8.0
ThoughtSpot
8.5
Javascript API
Domo
8.0
ThoughtSpot
8.5
iFrames
Domo
8.0
ThoughtSpot
8.3
Java API
Domo
8.0
ThoughtSpot
7.0
Themeable User Interface (UI)
Domo
7.0
ThoughtSpot
6.9
Customizable Platform (Open Source)
Domo
7.0
ThoughtSpot
7.1

Pros

Domo

  • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
  • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
  • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
  • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
Kyle Tucker | TrustRadius Reviewer

ThoughtSpot

  • Ability to drill down into questions on the fly.
  • Easy-to-read pinboards for non-technical executives, including natural language questions.
  • Ability to join multiple databases so data can be analyzed across the organization.
  • SpotIQ: showing us insights to our data that we didn't even think to ask about.
Anonymous | TrustRadius Reviewer

Cons

Domo

  • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
  • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
  • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
David Hills ★ | TrustRadius Reviewer

ThoughtSpot

  • Print to PDF is not fully supported - having big impact on sharing pinboards with execs
  • Customer support is slow to react and often leads to an endless circle of tickets that sometimes never get resolved. This involves finger pointing from one team onto another. Very frustrating
  • the search bar is really nothing like google search. the curser moves in odd places and the results of a basic search are far more difficult to get than a google search. Long way to go here.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Domo

Domo 8.0
Based on 2 answers
Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
John Orate | TrustRadius Reviewer

ThoughtSpot

ThoughtSpot 8.0
Based on 2 answers
We have had success with the initial use cases and there are more use cases that can receive return on investment. I don't give it a 10 because other products like Tableau are building functionality that may start to compete in the coming years.
Anonymous | TrustRadius Reviewer

Usability

Domo

Domo 8.4
Based on 36 answers
Domo is great as a user. It's simple, and the drill downs are phenomenal. The only annoying thing is if you hit back in your web browser it pulls you back to the overall top of dashboard, rather than the previous drill down. As a developer it take a little more skill and learning than other BI systems. It's not a quick learn, but once you learn it you can make it sing.
Luke Ferrel | TrustRadius Reviewer

ThoughtSpot

ThoughtSpot 8.4
Based on 57 answers
The tool is easy to use if you know what you are doing and looking for. I know as they work towards improvements and simple language it will become even easier, but as of now they are doing a great job but there is room for improvement.
Kevin Clarke | TrustRadius Reviewer

Support Rating

Domo

Domo 9.2
Based on 14 answers
Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month?I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
Cristina McGregor | TrustRadius Reviewer

ThoughtSpot

ThoughtSpot 7.0
Based on 2 answers
No answer on this topic is available.

Implementation Rating

Domo

Domo 9.0
Based on 48 answers
Implementation was assisted by the rationale for using Domo. Since our needs were very well understood, there was an eagerness to adopt Domo, which garnered commitment to training. We also began to use Domo together as a team, which meant we had peer support on our learning journey. Finaly, we were able to implement our knowledge immediately as our organisation began to use Domo for key team deliverables.
Lara Dunwell | TrustRadius Reviewer

ThoughtSpot

ThoughtSpot 7.0
Based on 2 answers
Understand use case and model and design accordingly
Surya Ravi | TrustRadius Reviewer

Alternatives Considered

Domo

At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
Julian Kochummen | TrustRadius Reviewer

ThoughtSpot

We also explored Tableau Ask Data. Tableau is our standard for BI in our organization. We want to use the smallest amount of tools in our company to have the best adaption. ThoughSpot will fill a few gaps that we have with our current set up and will also enhance out offering for our employees in the transition of being more data driven within in near future
Torsten Wiegel | TrustRadius Reviewer

Return on Investment

Domo

  • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
  • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
Anonymous | TrustRadius Reviewer

ThoughtSpot

  • Time to market ROI is massive vs hiring the full-time dedicated team to build and maintain a frontend multi-tenant SaaS data viz product.
  • It will be interesting to see over time how the advanced features play out in terms of usability and end value such as Natural Search which we are very excited about and the machine learning tools.
Chris Mann | TrustRadius Reviewer

Screenshots

Pricing Details

Domo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Domo Editions & Modules

Edition
Standard$83.001
Professional$160.001
Enterprise$190.001
  1. per month
Additional Pricing Details

ThoughtSpot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ThoughtSpot Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison