What users are saying about
Top Rated
139 Ratings
59 Ratings
Top Rated
139 Ratings
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Score 8.5 out of 100
59 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Likelihood to Recommend

Domo

Domo has amazing functionality and can tie in information from just about any system. It's not quite as intuitive as Tableau, and the visualizations aren't as beautiful, but the back end data manipulation is leaps and bounds better. You'll want to dedicate a single resource (person) to learning and developing on the system. Generally going to want someone with a developer background, rather than someone with only analytics background
Luke Ferrel | TrustRadius Reviewer

Cyfe

Cyfe is good for businesses that manage multiple websites, email campaigns and social media accounts for multiple clients, as it allows you to easily pull stats and visualize them all in one place. Make one account for each client and ask Cyfe to grab the metrics that are most meaningful to your campaigns, then you can share your dashboards with your clients, or like us, use Cyfe's visualizations to create aesthetically pleasing reports for clients to read.
Mitchell Terpstra | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Domo
8.1
Cyfe
8.3
Pixel Perfect reports
Domo
7.9
Cyfe
6.9
Customizable dashboards
Domo
8.7
Cyfe
9.0
Report Formatting Templates
Domo
7.7
Cyfe
8.9

Ad-hoc Reporting

Domo
8.6
Cyfe
8.7
Drill-down analysis
Domo
8.4
Cyfe
8.7
Formatting capabilities
Domo
8.3
Cyfe
8.2
Integration with R or other statistical packages
Domo
9.0
Cyfe
9.8
Report sharing and collaboration
Domo
8.8
Cyfe
8.3

Report Output and Scheduling

Domo
8.1
Cyfe
8.4
Publish to Web
Domo
8.8
Cyfe
9.0
Publish to PDF
Domo
8.4
Cyfe
7.7
Report Versioning
Domo
7.0
Cyfe
6.8
Report Delivery Scheduling
Domo
8.4
Cyfe
9.3
Delivery to Remote Servers
Domo
Cyfe
9.0

Data Discovery and Visualization

Domo
7.8
Cyfe
9.4
Pre-built visualization formats (heatmaps, scatter plots etc.)
Domo
8.4
Cyfe
9.8
Location Analytics / Geographic Visualization
Domo
8.1
Cyfe
8.6
Predictive Analytics
Domo
7.0
Cyfe
9.8

Access Control and Security

Domo
9.0
Cyfe
8.6
Multi-User Support (named login)
Domo
8.8
Cyfe
10.0
Role-Based Security Model
Domo
8.6
Cyfe
6.2
Multiple Access Permission Levels (Create, Read, Delete)
Domo
8.4
Cyfe
8.4
Single Sign-On (SSO)
Domo
10.0
Cyfe
9.6

Mobile Capabilities

Domo
9.1
Cyfe
9.2
Responsive Design for Web Access
Domo
8.7
Cyfe
9.3
Dedicated iOS Application
Domo
9.1
Cyfe
9.8
Dedicated Android Application
Domo
10.0
Cyfe
9.8
Dashboard / Report / Visualization Interactivity on Mobile
Domo
8.8
Cyfe
7.8

Application Program Interfaces (APIs) / Embedding

Domo
7.7
Cyfe
8.3
REST API
Domo
8.0
Cyfe
8.6
Javascript API
Domo
8.0
Cyfe
9.8
iFrames
Domo
8.0
Cyfe
9.8
Java API
Domo
8.0
Cyfe
9.8
Themeable User Interface (UI)
Domo
7.0
Cyfe
5.9
Customizable Platform (Open Source)
Domo
7.0
Cyfe
5.9

Pros

Domo

  • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
  • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
  • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
  • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
Kyle Tucker | TrustRadius Reviewer

Cyfe

  • Cyfe makes it easy to create a professional looking dashboards in a short amount of time. With so many built-in data sources and the intuitive nature of the interface, you can have beautiful looking charts and graphs in no time!
  • One of the best features of Cyfe is the many data sources built-in and that each dashboard is not constrained to one source. One of the drawbacks I've seen in other tools is the limited ability to pull from multiple Google Analytics profiles, multiple AdWords accounts or from both AdWords and Bing in one dashboard. Cyfe has no such limitation.
  • Google Spreadsheets - if the data you need to show is not available via an API, being able to pull from Google spreadsheets is a great solution. Once set up, you can add data whenever you need to the spreadsheet and your widgets in the Cyfe dashboard are automatically updated. Huge time saver!
Kim Towne | TrustRadius Reviewer

Cons

Domo

  • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
  • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
  • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
David Hills ★ | TrustRadius Reviewer

Cyfe

  • Documentation is sparse and confusing
  • Functionality is fairly basic and at times buggy
  • Third party integrations are limited and stagnant, very few have been added since we began using it
  • Widgets lack individual settings such as support for different date ranges
  • Widgets have limited customization options
Tony Huidor | TrustRadius Reviewer

Likelihood to Renew

Domo

Domo 8.0
Based on 2 answers
Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
John Orate | TrustRadius Reviewer

Cyfe

Cyfe 9.4
Based on 9 answers
Since initial trial, not only am I sold, but the rest of the company is sold on Cyfe as well. We look forward to expanded partners and capabilities. Our smaller firm does not have the need for multiple users as of yet, but growth is coming and the ability to scale with Cyfe is exciting.
Anonymous | TrustRadius Reviewer

Usability

Domo

Domo 8.2
Based on 25 answers
The built-in user support and intuitive design of Domo makes it simple to learn and use. I find I can spend hours drilling deep, or else quickly gain an overview in just a few minutes. This is a great advantage since the flexibility fits well with the demands of my role. I enjoy using Domo since I know it will give me comparative data across almost every variable I might want to explore - I look forward to it!
Lara Dunwell | TrustRadius Reviewer

Cyfe

Cyfe 8.0
Based on 2 answers
It is very easy to use when creating dashboards that use widgets from existing integration partners. You can easily create attractive and functional dashboards in less than 5 minutes so the learning curve is minimal at most. Out-of-the-box capabilities are quite high for such a low priced service, so it's surprising how easy it is to use.
Tony Huidor | TrustRadius Reviewer

Support Rating

Domo

Domo 9.0
Based on 2 answers
Because support has been really good.
Jesse Mauser | TrustRadius Reviewer

Cyfe

Cyfe 10.0
Based on 2 answers
Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
Shane Hayes | TrustRadius Reviewer

Implementation Rating

Domo

Domo 8.6
Based on 48 answers
It is a true web-based application so implementation is much easier and smoother compared to other non-web based BI solutions. Also, they offered consulting services during the implementation process, which was helpful. Also, they provided lots of on-demand training courses and videos, which I liked.
Jonghee Jo | TrustRadius Reviewer

Cyfe

Cyfe 10.0
Based on 2 answers
Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
Shane Hayes | TrustRadius Reviewer

Alternatives Considered

Domo

At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
Julian Kochummen | TrustRadius Reviewer

Cyfe

Klipfolio probably had a lot of cool features, but it was SO user-UNfriendly that we never got to use them. We had high enough turnover in our company that people always needed Klipfolio training, and it was rarely completed to the satisfaction of trainees or trainers. It was simply too complicated for a fast-paced work environment. Even one of my regular duties (posting a screenshot of a completed task list) had to be accomplished in a roundabout, unwieldy way.
Anonymous | TrustRadius Reviewer

Return on Investment

Domo

  • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
  • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
Anonymous | TrustRadius Reviewer

Cyfe

  • Cyfe allows us to provide real time data to our clients
  • Cyfe allows us to provide detailed analytics to our clients showing actual results
  • Cyfe reduced our need to provide monthly "reports" to our marketing clients
  • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
Shane Hayes | TrustRadius Reviewer

Screenshots

Pricing Details

Domo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Domo Editions & Modules

Additional Pricing Details

Cyfe

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cyfe Editions & Modules

Edition
Solo$291
Pro$491
Premier$89+1
Agency$1501
  1. Monthly or Annually
Additional Pricing Details

Rating Summary

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