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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DonorPerfect

    Score8.4 out of 10
    N/ADonorPerfect is a fundraising software solution, used by fundraisers to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect supports monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift…N/A

    Submittable

    Score8.9 out of 10
    N/ASubmittable offers tools to launch, measure, and grow social impact programs, locally and globally. From grants and scholarships to awards and CSR programs, Submittable partners with users to make a difference. The vendor states Submittable has supported over 95,000 social impact programs, receiving nearly 20 million applications, and that teams save an average of 12 hours per week and launch in an average of 14 days.

    $10,000

    per year

    Pricing
    DonorPerfectSubmittable
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DonorPerfectSubmittable
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DonorPerfectSubmittable
    Considered Both Products
    DonorPerfect
    No answer on this topic
    Submittable
    Chose Submittable
    Our company chose Submittable before I was hired and it is now a legacy system
    Incentivized
    Chose Submittable
    We ultimately selected Submittable because of its ease-of-use, and how willing they were to accommodate our "special situations" without charging us a la carte for additional functionality. The others were several thousand dollars more annually, with LESS functionality and …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    37 Answers
    90%
    Would buy again
    74 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    34 Answers
    94%
    Delivers good value for the price
    61 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    36 Answers
    89%
    Happy with the feature set
    73 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    27 Answers
    92%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    27 Answers
    90%
    Implementation went as expected
    61 Answers
    Features
    DonorPerfectSubmittable
    Reporting and Analytics
    Comparison of Reporting and Analytics features of DonorPerfect and Submittable
    Feature
    DonorPerfect
    6.4
    1 Ratings
    2% above category average
    Submittable
    -
    Ratings
    Reporting and data visualization6.41 Ratings00 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of DonorPerfect and Submittable
    Feature
    DonorPerfect
    5.0
    1 Ratings
    12% below category average
    Submittable
    -
    Ratings
    Online donation options5.51 Ratings00 Ratings
    Event registration and ticketing4.51 Ratings00 Ratings
    Security and Platform
    Comparison of Security and Platform features of DonorPerfect and Submittable
    Feature
    DonorPerfect
    5.5
    1 Ratings
    17% below category average
    Submittable
    -
    Ratings
    Role-based user permissions9.11 Ratings00 Ratings
    Mobile access1.81 Ratings00 Ratings
    Integrations5.51 Ratings00 Ratings
    Best Alternatives
    DonorPerfectSubmittable
    Small Businesses
    Agentforce 360 for Nonprofits
    Score8.5 out of 10
    Blackbaud Grantmaking
    Score9 out of 10
    Medium-sized Companies
    Blackbaud Altru
    Score8.9 out of 10
    No answers on this topic
    Enterprises
    Ellucian CRM Advance
    Score5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DonorPerfectSubmittable
    Likelihood to Recommend
    7.3
    (95 ratings)
    9.0
    (83 ratings)
    Likelihood to Renew
    10.0
    (9 ratings)
    10.0
    (6 ratings)
    Usability
    7.3
    (12 ratings)
    7.9
    (79 ratings)
    Availability
    9.5
    (2 ratings)
    10.0
    (3 ratings)
    Performance
    9.5
    (2 ratings)
    10.0
    (3 ratings)
    Support Rating
    8.0
    (32 ratings)
    10.0
    (5 ratings)
    In-Person Training
    7.5
    (2 ratings)
    8.1
    (2 ratings)
    Online Training
    9.0
    (2 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    5.5
    (7 ratings)
    10.0
    (4 ratings)
    Configurability
    7.5
    (2 ratings)
    7.0
    (3 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.3
    (4 ratings)
    Ease of integration
    7.5
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    7.8
    (2 ratings)
    7.0
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.4
    (2 ratings)
    Vendor post-sale
    7.2
    (2 ratings)
    10.0
    (3 ratings)
    Vendor pre-sale
    8.5
    (2 ratings)
    9.0
    (3 ratings)
    User Testimonials
    DonorPerfectSubmittable
    Likelihood to Recommend
    DonorPerfect
    I love that I can integrate with Donor Search to learn about a person's past giving history to learn more about their interests. DonorPerfect also lets us upload a photo of our donors so we can easily identify them when they visit us or Attend a function. I wish the photo upload offered a larger image and multiple images, some donors send me pics of their visits and pets and it would be great to also store those right in their DP account.
    Read full review
    Submittable
    Submittable is great for grant management, grantmaking, and scholarship awards. It's a very useful tool also when there are multiple reviewers and committees involved in the assessment of the application. The table feature is helpful, but to download the information in a usable report is a pain. Overall a very useful tool for funding.
    Incentivized
    Read full review
    Pros
    DonorPerfect
    • DonorPerfect is extremely customizable in every possible way. I love that you can customize what you see when you view a donor's record and how you see it. Fields can be active or hidden, and arranged in any way you choose. In addition, you can create custom fields and parameters, which can be used to enter text freely, as a drop-down box, or as selections with check boxes. The other awesome thing about the options for customization is that you can add, remove, or change fields at ANY time. My organization has used DonorPerfect for over 10 years, but just a few days ago, I added a field to the main screen in our donor records that is now relevant and helpful to my colleague and me as we work together. I feel like the possibilities are limitless in making it DonorPerfect your specific needs.
    • DonorPerfect reports are extremely versatile, and can literally be created to produce any data set imaginable. You can create, name, rename, save, and delete any reports in your profile. You can run very broad, lengthy reports, (which generate surprisingly quickly!), or very specific, detailed reports. You can create and save filters for quick use, or start from scratch each time you run a report.
    Read full review
    Submittable
    • Form-logic: Allows application forms to adjust based on answers to crucial questions (if-then-else) so that all applications don't have to see extended questions that may not apply to them or their situation.
    • Messaging Platform: This platform allows interactions with applicants or internal review teams to be associated with the specific submission, allowing for an easier, complete view of an application being considered and as an audit trail.
    • Good Voting/Polling Management: It makes it easier to record the latest vote/feedback from assigned team members and allows customization of the vote/feedback review as a form. It also summarizes the votes for easy review in a submissions dashboard view.
    Incentivized
    Read full review
    Cons
    DonorPerfect
    • It could provide some of the standard reports fundraisers need as canned reports
    • It could provide optional salutations so you could mail to only one person - not both
    • It could enable us to set up monthly giving categories without using their donation program
    Incentivized
    Read full review
    Submittable
    • We are some of the earliest users of employee volunteerism, so there have been some things to work out. However, because of that, we've gotten a lot of one-on-one support to help make minor tweaks to the system in a way that works for us.
    Incentivized
    Read full review
    Likelihood to Renew
    DonorPerfect
    It is by far the most cost-effective
    Incentivized
    Read full review
    Submittable
    We use this software annually to help with our grant processes. Without it, I'd be so lost! Our team relies on the data from our past years to sift applications and we try to prioritize those who have applied and been a finalist but perhaps didn't win in years prior
    Incentivized
    Read full review
    Usability
    DonorPerfect
    Poor cash batch interface. Almost half of our receipts are generated by cash and this interface does not support our needs very well.
    Incentivized
    Read full review
    Submittable
    A submittable requires a great deal of thought to set up. It would be best if you really did an outline and flowcharting. Once you have a detailed plan and set up the system, you have to think of the process that you would manually do step-by-step to deal with the what-ifs; it’s beautiful. The ability to Clone events is invaluable. The onboarding can be complex, but the ease of use afterward is worth it.
    Incentivized
    Read full review
    Reliability and Availability
    DonorPerfect
    It's always up when we need it. There are some errors that happen and are not reproducible and cannot be resolved. But [they are] very few and none that cause disruption for the organization.
    Incentivized
    Read full review
    Submittable
    We have thankfully never experienced an outage nor been affected by a technology issue on Submittable's side that has delayed our grant process. We have instead been able to distribute over $6M in donated dollars to AAPI small business owners because Submittable is trustworthy and available
    Incentivized
    Read full review
    Performance
    DonorPerfect
    DonorPerfect is as reliable as your internet connection. It is a cloud based application and therefore you cannot pinpoint where the bottleneck is should you have one. But for the most part the app runs quickly.
    Incentivized
    Read full review
    Submittable
    We've had a quick and efficient submittable experience that has always been easy to use. When we need a report it downloads within seconds, even the larger reports are 30 seconds or less to download. Pages are quick to load and reports complete in a more than reasonable time frame
    Incentivized
    Read full review
    Support Rating
    DonorPerfect
    Support is so easy. We use chat most often - as we can get someone quickly. The support folks know the product and get answers quickly. If they need to escalate an issue, they do so quickly. The training is great and easily accessible. You can take classes over and over until you completely understand concepts
    Read full review
    Submittable
    I think that they are good at answering our questions and solving our problems. We occasionally get reports from applicants about problems the Submittable team has not solved, but I do not know what the applicant has done to get the problem solved.
    Incentivized
    Read full review
    In-Person Training
    DonorPerfect
    I was able to utilize the support team to train me in areas where I could not figure out how to use the application.
    Incentivized
    Read full review
    Submittable
    We have been using this for many years but my memory is that we had a
    human walk us through how to use basic features. We also used the
    resource library to learn about specific topics or issues as they came
    up.
    Incentivized
    Read full review
    Online Training
    DonorPerfect
    It was decent.
    Incentivized
    Read full review
    Submittable
    10/10 because we were able to meet virtually and still get all of our questions answered! Online was effective too because we could easily record the sessions and review them later. Since we had to onboard our reviewers virtually, it was actually convenient that this was the same method we learned how to use the entire program virtually too.
    Incentivized
    Read full review
    Implementation Rating
    DonorPerfect
    DonorPerfect provides an extremely easy to use importing tool and the support team was awesome. You don't have to do it in house; for a reasonable fee you can get it done by them.
    Incentivized
    Read full review
    Submittable
    I would say, provide Submittable as much detailed information on your planned use of the platform and your desires with the platform as possible, and the implementation will be tailored to accommodate your organization with minimal lag time and issues/problems.
    Incentivized
    Read full review
    Alternatives Considered
    DonorPerfect
    I have only ever used DonorPerfect, but I have looked into two or three other options over time. I apologize that I cannot recall all their names at this time. What I found was that even though they typically brought more to the table at that time, the cost jump was huge and I couldn't justify the ROI to myself. But DonorPerfect has continued to add to what they offer and I was glad I never changed platforms.
    Incentivized
    Read full review
    Submittable
    Submittable isn't in the same league as these other platforms. It's trying to get there but it's been a rocky road. Neither customer support nor the account people we've dealt with at Submittable seem particularly knowledgeable about how the product actually works for foundations and can't provide detailed recommendations for how to use the product more effectively. The decision to use Submittable was made before I came on board. We are moving to another platform next year, probably SmartSimple.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    DonorPerfect
    No answers on this topic
    Submittable
    I wish we could choose our own number of applications we want for the year and have the price be changed because we are in-between buyable numbers and always have to add more applications at the end of the year
    Incentivized
    Read full review
    Scalability
    DonorPerfect
    [There have been] only two outages since we have started using it and they were extremely information proactive. This should scale easily based on your internet connection.
    Incentivized
    Read full review
    Submittable
    We have been easily able to grow. Not only are we able to process different applications, but Submittable makes it easy to add applications onto our plan. Additionally, their eligibility form before the application does a good job of screening applicants so we do not pay for extra applications.
    Incentivized
    Read full review
    Professional Services
    DonorPerfect
    No answers on this topic
    Submittable
    Very professional
    Incentivized
    Read full review
    Return on Investment
    DonorPerfect
    • Positive - using a standard Donor management system across a wide geographic area has reduced our infrastructure costs and training requirements
    • Negative - We are not realizing the full potential of our donors because we are missing opportunities for engagement, and missing connections and opportunities because DonorPerfect's limitations.
    • Negative - Limited/poorly implemented API has significantly increased our development costs as we struggle to implement DonorPerfect data with other internal systems.
    Incentivized
    Read full review
    Submittable
    • Time is money! Submittable has eliminated many tasks I used to do manually, thus freeing my time for other work.
    • Decreased support calls and emails from applicants- Our applicants are able to successfully access and apply for our grants.
    • No internal IT support needed to use this platform. That team is able to focus on their larger business projects and needs.
    Incentivized
    Read full review
    ScreenShots