TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox Business

    Score8.6 out of 10
    N/ADropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.

    $15

    per month

    Freshteam

    Score6 out of 10
    N/AFreshteam is a HR software for growing businesses. With Freshteam, users can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - in one place. The key business benefits include: Freshteam helps attract top talent through various channels - a customizable career site, integration with multiple free & premium job boards, & social media channels. Once the candidates are in, the recruiting team can…

    $591

    per month

    Pricing
    Dropbox BusinessFreshteam
    Editions & Modules
    Standard
    $15
    per user/per month
    Advanced
    $25
    per user/per month
    Enterprise
    Contact sales team
    Free
    0 (upto 50 employees)
    per month
    Growth
    $59 platform fee + $1 per employee
    per month
    Pro
    $99 platform fee + $2 per employee
    per month
    Enterprise
    $169 platform fee + $4 per employee
    per month
    Offerings
    Pricing Offerings
    Dropbox BusinessFreshteam
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Dropbox BusinessFreshteam
    Considered Both Products
    Dropbox
    No answer on this topic
    Freshworks Inc
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    52 Answers
    83%
    Would buy again
    10 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    49 Answers
    92%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    53 Answers
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    41 Answers
    91%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    44 Answers
    92%
    Implementation went as expected
    11 Answers
    Features
    Dropbox BusinessFreshteam
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox Business and Freshteam
    Feature
    Dropbox Business
    9.0
    123 Ratings
    7% above category average
    Freshteam
    -
    Ratings
    Versioning9.096 Ratings00 Ratings
    Video files9.0107 Ratings00 Ratings
    Audio files9.1100 Ratings00 Ratings
    Document collaboration9.0113 Ratings00 Ratings
    Access control9.1120 Ratings00 Ratings
    File search8.9119 Ratings00 Ratings
    Device sync8.6117 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox Business and Freshteam
    Feature
    Dropbox Business
    9.0
    122 Ratings
    4% above category average
    Freshteam
    -
    Ratings
    User and role management9.0109 Ratings00 Ratings
    File organization9.1119 Ratings00 Ratings
    Device management9.0102 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox Business and Freshteam
    Feature
    Dropbox Business
    9.1
    120 Ratings
    5% above category average
    Freshteam
    -
    Ratings
    Performance9.1120 Ratings00 Ratings
    Reliability9.1120 Ratings00 Ratings
    Storage Reports9.188 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Dropbox Business and Freshteam
    Feature
    Dropbox Business
    -
    Ratings
    Freshteam
    8.1
    12 Ratings
    2% above category average
    Job Requisition Management00 Ratings8.912 Ratings
    Company Website Posting00 Ratings7.010 Ratings
    Publish to Social Media00 Ratings8.96 Ratings
    Job Search Site Posting00 Ratings8.910 Ratings
    Customized Application Form00 Ratings8.011 Ratings
    Resume Management00 Ratings8.011 Ratings
    Duplicate Candidate Prevention00 Ratings7.111 Ratings
    Candidate Search00 Ratings7.011 Ratings
    Applicant Tracking00 Ratings9.012 Ratings
    Collaboration00 Ratings8.011 Ratings
    Task Creation and Delegation00 Ratings8.010 Ratings
    Email Templates00 Ratings8.011 Ratings
    User Permissions00 Ratings8.012 Ratings
    Notifications and Alerts00 Ratings7.012 Ratings
    Reporting00 Ratings9.011 Ratings
    Best Alternatives
    Dropbox BusinessFreshteam
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dropbox BusinessFreshteam
    Likelihood to Recommend
    8.6
    (123 ratings)
    1.0
    (14 ratings)
    Likelihood to Renew
    5.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (19 ratings)
    1.0
    (1 ratings)
    Availability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (15 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (27 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Dropbox BusinessFreshteam
    Likelihood to Recommend
    Dropbox
    Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
    Read full review
    Freshworks Inc
    We were looking for an ATS which can generate detailed report on daily, weekly and monthly basis. This ATS does it best. It is fast and does not lag while using. Supports multiple logins and does not disturb any subusers. Not suitable for big sized companies as it still needs some more features to be added to make it appropriate for big firms.
    Read full review
    Pros
    Dropbox
    • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
    • Dropbox Business provides a means to safely store our documents without having to have physical copies.
    • Dropbox also allows for easy organization of our documents in folders and such in the system.
    Incentivized
    Read full review
    Freshworks Inc
    • Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
    • Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
    • The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.
    Incentivized
    Read full review
    Cons
    Dropbox
    • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
    • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
    • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
    Incentivized
    Read full review
    Freshworks Inc
    • User experience - most people at our company were extremely confused by Freshteam and I frequently struggled with the same task (i.e. adding users).
    • Tracking applicant diversity - we ended up using Typeform to supplement Freshteam.
    • Analytics - hard to use and not particularly useful.
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
    Incentivized
    Read full review
    Freshworks Inc
    No answers on this topic
    Usability
    Dropbox
    Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
    Incentivized
    Read full review
    Freshworks Inc
    Not usable, not able to undo the premium features to enable any downgrade request
    Read full review
    Reliability and Availability
    Dropbox
    At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
    Incentivized
    Read full review
    Freshworks Inc
    No answers on this topic
    Performance
    Dropbox
    The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
    Incentivized
    Read full review
    Freshworks Inc
    No answers on this topic
    Support Rating
    Dropbox
    I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
    Incentivized
    Read full review
    Freshworks Inc
    No answers on this topic
    Implementation Rating
    Dropbox
    The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
    Incentivized
    Read full review
    Freshworks Inc
    No answers on this topic
    Alternatives Considered
    Dropbox
    Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
    Read full review
    Freshworks Inc
    Zoho recruitment is also a decent product but we liked Freshteam over that just because of a few added advantages that this is giving to us, namely, we are using other products from Freshworks like Freshconnect. Secondly, Zoho does have less customer base compared to Freshworks. Hence we choose Freshworks over Zoho.
    Incentivized
    Read full review
    Scalability
    Dropbox
    We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
    Incentivized
    Read full review
    Freshworks Inc
    No answers on this topic
    Return on Investment
    Dropbox
    • Improved risk mitigation - know our files are encrypted.
    • Expiring Shared Links are a must have.
    • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
    • Collaboration makes it faster for us to complete plan documents with our customers.
    Incentivized
    Read full review
    Freshworks Inc
    • Budget friendly for small and medium sized businesses. This is the most affordable ATS with all the important features required.
    • This has really given a good ROI overall.
    • Overall we are having a good positive impact using Freshteam is highly recommended for small and medium sized firms.
    Read full review
    ScreenShots

    Freshteam Screenshots

    Screenshot of Employee Information SystemScreenshot of Org chartsScreenshot of Candidate ManagementScreenshot of Reporting & AnalyticsScreenshot of Time-Off DashboardScreenshot of Integrations