What users are saying about
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Top Rated
575 Ratings

Dropbox Business

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Top Rated
575 Ratings
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Score 8.8 out of 100
14 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Dropbox Business

It is well-suited when security is a priority, as it is highly secure. It is also well-suited when you have a higher budget and need a more robust featureset than some of its more affordable competitors. Given its market share, it is also appropriate to use Dropbox where you have a wide array of clients, because chances are, many of them will already be using it
Jonah Dempcy | TrustRadius Reviewer

IBM B2B Cloud Services

We have just started to use IBM B2B Cloud Services within our department. We were looking for a cloud-based solution to manage all of our partner's B2B processes within a single interface. We did not want to have to go through the hassle of managing any sort of solution ourselves; thus, we came to the conclusion that a cloud-based solution would work best for our department. So far, we have found that the product has been reliable, and not having to worry about maintenance and patch cycles is always a good thing.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Dropbox Business
8.9
IBM B2B Cloud Services
8.2
Versioning
Dropbox Business
8.8
IBM B2B Cloud Services
8.8
Video files
Dropbox Business
8.8
IBM B2B Cloud Services
8.8
Audio files
Dropbox Business
8.9
IBM B2B Cloud Services
7.8
Document collaboration
Dropbox Business
8.3
IBM B2B Cloud Services
8.9
Access control
Dropbox Business
9.1
IBM B2B Cloud Services
7.8
File search
Dropbox Business
8.9
IBM B2B Cloud Services
Device sync
Dropbox Business
9.5
IBM B2B Cloud Services
8.9
Advanced security features
Dropbox Business
IBM B2B Cloud Services
8.7
Integrates with Google Drive
Dropbox Business
IBM B2B Cloud Services
6.0

Cloud Storage Security & Administration

Dropbox Business
9.0
IBM B2B Cloud Services
User and role management
Dropbox Business
8.9
IBM B2B Cloud Services
File organization
Dropbox Business
9.1
IBM B2B Cloud Services
Device management
Dropbox Business
8.9
IBM B2B Cloud Services

Cloud Storage Platform

Dropbox Business
9.2
IBM B2B Cloud Services
Performance
Dropbox Business
9.2
IBM B2B Cloud Services
Reliability
Dropbox Business
9.4
IBM B2B Cloud Services
Storage Reports
Dropbox Business
8.8
IBM B2B Cloud Services

Project Management

Dropbox Business
IBM B2B Cloud Services
8.2
Task Management
Dropbox Business
IBM B2B Cloud Services
8.7
Gantt Charts
Dropbox Business
IBM B2B Cloud Services
7.8
Scheduling
Dropbox Business
IBM B2B Cloud Services
8.7
Workflow Automation
Dropbox Business
IBM B2B Cloud Services
8.6
Mobile Access
Dropbox Business
IBM B2B Cloud Services
6.6
Search
Dropbox Business
IBM B2B Cloud Services
8.3
Visual planning tools
Dropbox Business
IBM B2B Cloud Services
8.5

Communication

Dropbox Business
IBM B2B Cloud Services
8.4
Chat
Dropbox Business
IBM B2B Cloud Services
7.8
Notifications
Dropbox Business
IBM B2B Cloud Services
8.7
Discussions
Dropbox Business
IBM B2B Cloud Services
8.5
Surveys
Dropbox Business
IBM B2B Cloud Services
8.0
Internal knowledgebase
Dropbox Business
IBM B2B Cloud Services
9.4
Integrates with GoToMeeting
Dropbox Business
IBM B2B Cloud Services
7.0
Integrates with Gmail and Google Hangouts
Dropbox Business
IBM B2B Cloud Services
8.0
Integrates with Outlook
Dropbox Business
IBM B2B Cloud Services
9.5

Pros

Dropbox Business

  • Cloud storage of large files. Makes for easy sharing and downloading.
  • Activity tracking allows us to see when files were downloaded and by which users.
  • Able to sync files across devices, so when updates are made they can be pushed to desktop, laptop, etc.
Justin Roodman | TrustRadius Reviewer

IBM B2B Cloud Services

  • Document process management
  • Transition services, including planning, design, project management and testing
  • Translation, community and visibility service
  • Trading partner community support
Anonymous | TrustRadius Reviewer

Cons

Dropbox Business

  • File previews. Dropbox is not the best at allowing you to preview the file. A lot of times people will have to download the file to view it. We've done video work and the client will review it with the Dropbox preview and the quality is very low. This causes the client to thing the video file is low quality.
  • Pricing is a bit on the high side compared to other cloud storage solutions.
Andy Ryan | TrustRadius Reviewer

IBM B2B Cloud Services

  • Can't rely on huge data sets
  • Organizations is huge, it's tough to handle
  • Limited feature sets
Himanshu Singh | TrustRadius Reviewer

Likelihood to Renew

Dropbox Business

Dropbox Business 5.0
Based on 4 answers
Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost.Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
Oran Bar-Tal | TrustRadius Reviewer

IBM B2B Cloud Services

No score
No answers yet
No answers on this topic

Usability

Dropbox Business

Dropbox Business 9.0
Based on 18 answers
From the IT department perspective, I give an 8 because there are certain areas where management can get a little tricky. Some areas are not the easiest to understand, and I've found myself chatting with their tech support on a few occasions to find answers to things that should have been evident. From the end user perspective, I give it a 10 - I'll keep pushing this - industry standard - if they don't do it right - no one can. For the end user - it works well. Receiving shared folders and files, sharing folders and files - super simple and easy to teach.
Vin Campbell | TrustRadius Reviewer

IBM B2B Cloud Services

No score
No answers yet
No answers on this topic

Performance

Dropbox Business

Dropbox Business 8.9
Based on 14 answers
Dropbox generally performs quite well. Syncing b/w computer and cloud is generally quick, even for large files - and Dropbox does a good job at managing bandwidth to not use all available bandwidth. In addition, Dropbox includes a LAN based syncing mechanism, so two computers on the same network can sync files via LAN vs. over the internet. Dropbox's webpages always to seem to load quickly and display files, even in a folder with large amount of files, quickly. Dropbox's web-based search though is often times slow and inaccurate.
Aaron Pinsker | TrustRadius Reviewer

IBM B2B Cloud Services

No score
No answers yet
No answers on this topic

Support Rating

Dropbox Business

Dropbox Business 8.6
Based on 31 answers
Generally we use the help topics and forums mostly. However, as Pro Business account holders we get priority email support and when they say priority, they mean it. The few times we have actually used it, mostly in the beginning, they replied to our questions immediately. The speed at which they responded was awesome. To be honest though, everything in the Dropbox system is so simple, and the help functionality and forums are so helpful, we very rarely ever even think of asking for priority level support.
Brian Muench | TrustRadius Reviewer

IBM B2B Cloud Services

No score
No answers yet
No answers on this topic

Implementation Rating

Dropbox Business

Dropbox Business 10.0
Based on 2 answers
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
Brian Muench | TrustRadius Reviewer

IBM B2B Cloud Services

No score
No answers yet
No answers on this topic

Alternatives Considered

Dropbox Business

I think the desktop element of Dropbox was really appealing. I haven't explored enough about Google Drive to know if they have some similar functionalities, but have used it only for some personal storage. For our team, Dropbox was a leader in the industry, so we felt most comfortable migrating to them.
Kelsie Hamilton | TrustRadius Reviewer

IBM B2B Cloud Services

IBM B2B Cloud Services stands out among the competition with its solid performance, wealth of features, and multiple platform compatibility. While it can be more expensive than competitive services, its core components are powerful enough to work with multiple levels of marketing campaigns and outreach efforts. The service works well among different levels of clients and can be utilized better across different viewing devices
Bruce Emmerling | TrustRadius Reviewer

Return on Investment

Dropbox Business

  • Dropbox has had a very positive impact on our ability to keep the team mobile and able to work from practically anywhere they have access to an Internet connection.
  • We no longer have to worry about accidental breach of privacy or security when using dropbox, where we have full control over which users can see which files – and when they can see and/or interact with them.
  • As a backup solution, it gives us peace of mind when accidents happen or a technical issue arrises. With Dropbox, our files are safe and easily accessible to those who should have access to them.
Jorden Beatty | TrustRadius Reviewer

IBM B2B Cloud Services

  • We feel that IBM B2B Cloud Services will drive down our maintenance costs because my group is no longer responsible for patching and maintaining infrastructure.
  • High availability of IBM B2B Cloud Services will allow us to have a greater up time with less downtime.
  • Having a single platform where all B2B integrations are shown and presented in a single interface will allow us to quickly and effectively manage those integrations and see which ones are really needed. A single view will provide instant visibility into any sort of problems that may arise as well.
Anonymous | TrustRadius Reviewer

Pricing Details

Dropbox Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM B2B Cloud Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dropbox Business
9.0
IBM B2B Cloud Services
8.6

Likelihood to Renew

Dropbox Business
5.0
IBM B2B Cloud Services

Usability

Dropbox Business
9.0
IBM B2B Cloud Services

Reliability and Availability

Dropbox Business
7.0
IBM B2B Cloud Services

Performance

Dropbox Business
8.9
IBM B2B Cloud Services

Support Rating

Dropbox Business
8.6
IBM B2B Cloud Services

Implementation Rating

Dropbox Business
10.0
IBM B2B Cloud Services

Scalability

Dropbox Business
7.0
IBM B2B Cloud Services

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