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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox

    Score8.5 out of 10
    N/ADropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.

    $9.99

    per month

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Pricing
    DropboxFreshBooks
    Editions & Modules
    Plus
    $9.99
    per month
    Essentials
    $18
    per month
    Business
    $20
    per month per user
    Business Plus
    $26
    per month per user
    Basic
    Free
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Offerings
    Pricing Offerings
    DropboxFreshBooks
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    DropboxFreshBooks
    Considered Both Products
    Dropbox
    Chose Dropbox
    Dropbox does a better job of organizing files better than ones mentioned above. Google Drive is a messy tool.
    Incentivized
    Chose Dropbox
    Google Drive has less days to restore, file restore insulation was initially a driving reason for us to pay a premium beyond the Google Drive service we already had been purchasing.
    Incentivized
    Chose Dropbox
    While OneDrive is a similar system to Dropbox, I've had many more syncing issues with that software, including being unable to save certain MS Office documents while using a different machine. It also requires a Microsoft account to use, while Dropbox is platform agnostic. …
    Incentivized
    FreshBooks
    Chose FreshBooks
    N/A
    Incentivized
    Chose FreshBooks
    FreshBooks was easier for me to use - and it's also less expensive.
    Incentivized
    Chose FreshBooks
    FreshBooks is better than many other apps because it is so efficient and combines many different features that other programs don't integrate in one place.

    I appreciate FreshBooks for its overall integration of invoicing, keeping track of hours, managing projects, and keeping …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    1271 Answers
    69%
    Would buy again
    9 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    1067 Answers
    82%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    1264 Answers
    54%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    857 Answers
    64%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    992 Answers
    62%
    Implementation went as expected
    8 Answers
    Features
    DropboxFreshBooks
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox and FreshBooks
    Feature
    Dropbox
    7.8
    1368 Ratings
    7% below category average
    FreshBooks
    -
    Ratings
    Versioning8.21140 Ratings00 Ratings
    Video files7.21118 Ratings00 Ratings
    Audio files7.71014 Ratings00 Ratings
    Document collaboration8.01190 Ratings00 Ratings
    Access control8.11266 Ratings00 Ratings
    File search7.21312 Ratings00 Ratings
    Device sync7.91259 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox and FreshBooks
    Feature
    Dropbox
    8.0
    1297 Ratings
    8% below category average
    FreshBooks
    -
    Ratings
    User and role management7.41157 Ratings00 Ratings
    File organization8.51279 Ratings00 Ratings
    Device management8.11138 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox and FreshBooks
    Feature
    Dropbox
    7.9
    1286 Ratings
    9% below category average
    FreshBooks
    -
    Ratings
    Performance7.91275 Ratings00 Ratings
    Reliability8.21283 Ratings00 Ratings
    Storage Reports7.5978 Ratings00 Ratings
    Customization
    Comparison of Customization features of Dropbox and FreshBooks
    Feature
    Dropbox
    -
    Ratings
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    API for custom integration00 Ratings9.330 Ratings
    Plug-ins00 Ratings9.026 Ratings
    Security
    Comparison of Security features of Dropbox and FreshBooks
    Feature
    Dropbox
    -
    Ratings
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Single sign-on capability00 Ratings10.01 Ratings
    Role-based user permissions00 Ratings10.041 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Dropbox and FreshBooks
    Feature
    Dropbox
    -
    Ratings
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Dashboards00 Ratings9.057 Ratings
    Standard reports00 Ratings8.855 Ratings
    Custom reports00 Ratings4.82 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Dropbox and FreshBooks
    Feature
    Dropbox
    -
    Ratings
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Accounts payable00 Ratings8.041 Ratings
    Accounts receivable00 Ratings9.455 Ratings
    Cash management00 Ratings7.03 Ratings
    Bank reconciliation00 Ratings7.02 Ratings
    Expense management00 Ratings6.651 Ratings
    Time tracking00 Ratings7.642 Ratings
    Multi-currency support00 Ratings7.01 Ratings
    Regulations compliance00 Ratings6.021 Ratings
    Self-service portal00 Ratings9.13 Ratings
    Order Management
    Comparison of Order Management features of Dropbox and FreshBooks
    Feature
    Dropbox
    -
    Ratings
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Pricing00 Ratings8.839 Ratings
    Order entry00 Ratings9.337 Ratings
    Credit card processing00 Ratings9.741 Ratings
    Cost of goods sold00 Ratings10.01 Ratings
    Best Alternatives
    DropboxFreshBooks
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DropboxFreshBooks
    Likelihood to Recommend
    8.5
    (1404 ratings)
    7.6
    (75 ratings)
    Likelihood to Renew
    8.2
    (44 ratings)
    7.6
    (18 ratings)
    Usability
    8.5
    (543 ratings)
    9.6
    (20 ratings)
    Availability
    9.0
    (4 ratings)
    10.0
    (2 ratings)
    Performance
    8.8
    (9 ratings)
    8.0
    (1 ratings)
    Support Rating
    7.2
    (40 ratings)
    6.0
    (11 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (5 ratings)
    10.0
    (1 ratings)
    Configurability
    8.1
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (5 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DropboxFreshBooks
    Likelihood to Recommend
    Dropbox
    Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
    Incentivized
    Read full review
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Pros
    Dropbox
    • I can share projects I need feedback on.
    • I can make projects available to editors so that they can do their work.
    • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
    • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
    Read full review
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Cons
    Dropbox
    • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
    • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
    • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
    Incentivized
    Read full review
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
    Read full review
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Usability
    Dropbox
    It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
    Read full review
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Reliability and Availability
    Dropbox
    I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
    Incentivized
    Read full review
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Performance
    Dropbox
    Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
    Read full review
    FreshBooks
    No answers on this topic
    Support Rating
    Dropbox
    They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
    Read full review
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    In-Person Training
    Dropbox
    The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
    Incentivized
    Read full review
    FreshBooks
    No answers on this topic
    Online Training
    Dropbox
    I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
    Read full review
    FreshBooks
    No answers on this topic
    Implementation Rating
    Dropbox
    I needed to stay current in improving my daily operations. Dropbox
    was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
    Read full review
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Alternatives Considered
    Dropbox
    I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
    Read full review
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Dropbox
    I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
    Incentivized
    Read full review
    FreshBooks
    No answers on this topic
    Scalability
    Dropbox
    It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
    Incentivized
    Read full review
    FreshBooks
    No answers on this topic
    Professional Services
    Dropbox
    Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
    Incentivized
    Read full review
    FreshBooks
    No answers on this topic
    Return on Investment
    Dropbox
    • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
    • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
    Read full review
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    ScreenShots

    Dropbox Screenshots

    Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking