Dropbox vs. Fortra's Globalscape Enhanced File Transfer (EFT) vs. SolarWinds Serv-U

Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it

Incentivized

I feel the product is best suited for companies that have more that 15 file transmissions. Globalscape has active replication (node) for offloading heavy transmission to another node. If you are not using encryption and your transmissions are less than 15, although the product is capable it may not be worth the investment on return. Globalscape is a very powerful file transmission application it better to leverage all the great facets of security and reliability.

I believe that SolarWinds Serv-U is well suited for small to medium businesses that do not require an expensive high-end FTP server. Also, once the server is configured the daily administration can be handled by less experienced IT personnel. In my opinion this product may not be the right solution a large enterprise with heavy FTP traffic.

• Ensures documents are up to date, even with multiple users accessing the same documents.
• I love that if a team member accidentally deletes a file, I can find it and restore it.
• I like that I can edit from the web or have the app downloaded.

• PGP & SSH Key Ring Retainer
• Reporting
• Event Rule Create - No Code development
• Easy account set up for SFTP site directory creation

• The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily.
• Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes.
• The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily.

• I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
• I’d love to see a carousel that lets me thumb through more quickly
• I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
• AI options for photo editing.
• Easier pdf markups

• Would like to see the ability for a rule in EFT to link the the Advanced Workflow that it is called (rather than having to manually locate the Advanced Workflow)
• Would like the ability to disable just a part of an Event Rule
• Would like to see more template creation functionality

Incentivized

• The user interface on large screens becomes tiny and nearly unreadable without the aid of Windows Magnifier.
• Active Directory integration is either absent or not straightforward.
• Settings and configuration aren't always intuitive.

Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.

It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.

I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.

Incentivized

Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.

They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.

Support was the biggest hurdle for us. It definitely needs improvement, but not to the point of being a deal breaker.

Incentivized

The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.

Incentivized

I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!

I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.

I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.

Globalscape EFT is more intuitive and easier to create file transmission rules and troubleshoot than the other software applications we have used in the past or evaluated. Globalscape EFT has the ability to easily locate the status of file transmissions along with the ability to locate what any file transmission issue may be and easily resolve.

Incentivized

The overall interface of SolarWinds Serv-U was better in my opinion than that of Cerberus. We had several outside users demo both and the SolarWinds desktop client was the selling point for them. Both had an option, but SolarWinds was more user friendly, which was a big plus. Everything else was pretty close between the two.

Incentivized

It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.

Incentivized

• I access my Dropbox account from anywhere—any computer, my smartphone —is very accessible while still secure.
• I would like it to be more editable with existing projects. This could be just me.
• I would like it to integrate better with other systems, such as email and Office.

• Globalscape EFT is very reliable
• Allows us to easily transmit files with customers
• Allows us to easily meet file requirements of vendors/other software applications

Incentivized

• Crucial for intercompany file transfers.
• Trustworthy system that comes up every time after server reboots without fail.
• Must keep paying yearly maintenance fees.