Dropbox vs. Hubdoc

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.2 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Hubdoc
Score 8.8 out of 10
N/A
Hubdoc, a Xero company since the 2018 acquisition, is a bill management software solution, allowing users to capture and sync bills, receipts, bank statements and related documents to the user's preferred accounting software (e.g. Quickbooks, Xero, etc.).
$12
per month
Pricing
DropboxHubdoc
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Starting Price
$12.00
per month
Offerings
Pricing Offerings
DropboxHubdoc
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
DropboxHubdoc
Considered Both Products
Dropbox
Chose Dropbox
Dropbox is similar to OneDrive and although we use OneDrive for our day to day file storage as we are Microsoft based - our partners and collaborators often use Dropbox so we use it for our document storage with those organizations. Dropbox has been better for us that Google …
Hubdoc
Chose Hubdoc
I don't have hands-on experience with any of the other software I mentioned. I have done a good deal of research with them, but did not find any particularly compelling reasons why they were better. The real reason I selected Hubdoc was because they offered a free, …
Top Pros
Top Cons
Features
DropboxHubdoc
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.6
586 Ratings
10% below category average
Hubdoc
-
Ratings
Versioning7.2446 Ratings00 Ratings
Video files7.9455 Ratings00 Ratings
Audio files8.4404 Ratings00 Ratings
Document collaboration7.6509 Ratings00 Ratings
Access control7.5547 Ratings00 Ratings
File search7.0568 Ratings00 Ratings
Device sync7.5538 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
7.3
563 Ratings
17% below category average
Hubdoc
-
Ratings
User and role management7.2508 Ratings00 Ratings
File organization7.8554 Ratings00 Ratings
Device management7.1472 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
7.6
559 Ratings
11% below category average
Hubdoc
-
Ratings
Performance7.7556 Ratings00 Ratings
Reliability8.0558 Ratings00 Ratings
Storage Reports7.1423 Ratings00 Ratings
Best Alternatives
DropboxHubdoc
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
MSB Docs
MSB Docs
Score 9.7 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
M‑Files
M‑Files
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxHubdoc
Likelihood to Recommend
7.3
(608 ratings)
7.1
(12 ratings)
Likelihood to Renew
6.0
(27 ratings)
-
(0 ratings)
Usability
8.5
(26 ratings)
-
(0 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
7.3
(6 ratings)
-
(0 ratings)
Support Rating
5.1
(33 ratings)
3.0
(3 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(3 ratings)
-
(0 ratings)
Product Scalability
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
DropboxHubdoc
Likelihood to Recommend
Dropbox
Ultimately, Dropbox just works better when working crossplatform between Windows, Mac, Andoid, ios. It's snappier compared to Google Drive and is overall a more pleasant experience. The lack of integration with the rest of Google's suite is a small sacrifice. Image preview is also snappier and more pleasant to use compared to drive. Though any large batches that need review should be relegated to a better image gallery hosting platform like pic-time.
Read full review
Xero
If you're looking to automate categorization of expenses and help avoid human error, this is a good option. It takes a bit of dialing in at the onset but afterwards can be set to work very well on its own. Splitting invoices and other customizations was helpful in cases of large complicated invoices.
Read full review
Pros
Dropbox
  • Dropbox's real-time collaboration features, including simultaneous editing and commenting, have revolutionized the way our teams work together.
  • On multiple occasions, we've accidentally overwritten important documents or needed to retrieve deleted files. With Dropbox, we can easily revert to previous versions or recover deleted files, preventing data loss and minimizing disruptions.
  • Dropbox excels in making file sharing a breeze. With just a few clicks, we can generate shareable links or invite colleagues to shared folders.
Read full review
Xero
  • Extracts data from documents both from a feed and a scan really quick.
  • Availability of automated feeds directly from the supplier.
  • Integration with accounting software e.g. Xero (now owned by them) and QBO.
  • Ability to auto-archive to many different cloud storage locations such as Google Drive and ShareFile.
Read full review
Cons
Dropbox
  • Change the name of the root folder, the "()" can cause problems sometimes with some tools trying to find paths inside of the root folder.
  • The upload queue becomes slow trying to upload files that have more than ~500mb of file size, even if I have 1 Gbit of speed, Dropbox gets stuck uploading single files with that rule.
  • Sometimes we can't move a shared folder from root location.
  • LAN sync seems not to be working in my experience.
Read full review
Xero
  • Although it is great that they can automatically get bank statements and transactions once linked, these links have been very unreliable historically.
  • Figuring out how to set up the automatic feed is cumbersome. You can land up being inundated with useless transaction data.
  • you have to upload each document separately. The program cannot differentiate/split PDFs.
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
Xero
No answers on this topic
Usability
Dropbox
[Its] functionality and usability are very good, however[,] on every computer that I have ever installed the app on, Dropbox assumes I want it to update the files every time I start the system up. That's not always true, but the app assumes it is. I can switch that function off, but I would rather that function default to "Off" and then I can decide to turn it on as needed.
Read full review
Xero
No answers on this topic
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
Xero
No answers on this topic
Support Rating
Dropbox
Our experience with support has been limited which is a good thing. We haven't experienced any major issues with the service and most of our service interactions have been useability questions which we were able to find answers for within their knowledge base. For the few times we have reached out to support, the responses were on point, quick, and our issue was resolved in one interaction. I appreciate not being routed to a chatbot or offshored support.
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Xero
At the time we implemented Hubdoc (more than 2 years ago) it was quite cutting edge and did have strong advances from the competition plus its pricing was definitely more competitive (flat rate vs price per data extraction model). However, currently the competition has caught up and now many of Hubdoc's core features are being built into online accounting software natively.
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Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
Xero
No answers on this topic
Alternatives Considered
Dropbox
Dropbox gives more visual control over the success of uploading. WeTransfer uploads and then sends a link to the recipient. If something goes wrong during the upload, there doesn't appear to be a way to begin again from the dropping point. With Dropbox, I can watch as it uploads. If I lose a connection, it will continue uploading where it left off when I get a new connection. This is vital in transferring large files. If WeTransfer offers that, I was never able to figure it out.
Read full review
Xero
I don't have hands-on experience with any of the other software I mentioned. I have done a good deal of research with them, but did not find any particularly compelling reasons why they were better. The real reason I selected Hubdoc was because they offered a free, no-strings-attached lifetime account for QuickBooks ProAdvisors. Had they not offered that, I would not have tried it or been writing this review. Great job on the partner program, Hubdoc!
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Return on Investment
Dropbox
  • Helped us to streamline boxes of papers into electronic folders.
  • Enables a more solid backup of necessary files, not dependent on one specific computer or one specific box of papers.
  • Enabled a quicker search to locate specific files than the previously used operations.
Read full review
Xero
  • It made our scheduling more reliable because we have the documents we need more quickly
  • We have less annoying client contacts where we were traditionally constantly bugging them to send us documents
  • It has made the bill input process much more efficient, saving us time
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.