Dropbox vs. Hubdoc

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.2 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Hubdoc
Score 8.9 out of 10
N/A
Hubdoc, a Xero company since the 2018 acquisition, is a bill management software solution, allowing users to capture and sync bills, receipts, bank statements and related documents to the user's preferred accounting software (e.g. Quickbooks, Xero, etc.).
$12
per month
Pricing
DropboxHubdoc
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Starting Price
$12.00
per month
Offerings
Pricing Offerings
DropboxHubdoc
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
DropboxHubdoc
Considered Both Products
Dropbox
Chose Dropbox
Desktop version is very slow and gets disconnected
Chose Dropbox
Dropbox is similar to OneDrive and although we use OneDrive for our day to day file storage as we are Microsoft based - our partners and collaborators often use Dropbox so we use it for our document storage with those organizations. Dropbox has been better for us that Google …
Hubdoc
Chose Hubdoc
I don't have hands-on experience with any of the other software I mentioned. I have done a good deal of research with them, but did not find any particularly compelling reasons why they were better. The real reason I selected Hubdoc was because they offered a free, …
Top Pros
Top Cons
Features
DropboxHubdoc
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.7
887 Ratings
9% below category average
Hubdoc
-
Ratings
Versioning7.6714 Ratings00 Ratings
Video files8.0697 Ratings00 Ratings
Audio files8.2623 Ratings00 Ratings
Document collaboration7.5780 Ratings00 Ratings
Access control7.5828 Ratings00 Ratings
File search7.2855 Ratings00 Ratings
Device sync8.0814 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
7.7
848 Ratings
12% below category average
Hubdoc
-
Ratings
User and role management7.6778 Ratings00 Ratings
File organization8.0837 Ratings00 Ratings
Device management7.5730 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.0
836 Ratings
7% below category average
Hubdoc
-
Ratings
Performance7.8829 Ratings00 Ratings
Reliability8.2834 Ratings00 Ratings
Storage Reports7.8636 Ratings00 Ratings
Best Alternatives
DropboxHubdoc
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Score 7.0 out of 10
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Score 9.8 out of 10
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Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
Druva Security Cloud
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Score 9.7 out of 10
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User Ratings
DropboxHubdoc
Likelihood to Recommend
7.8
(911 ratings)
10.0
(14 ratings)
Likelihood to Renew
7.2
(31 ratings)
-
(0 ratings)
Usability
7.7
(65 ratings)
10.0
(1 ratings)
Availability
7.6
(3 ratings)
-
(0 ratings)
Performance
6.3
(8 ratings)
-
(0 ratings)
Support Rating
6.2
(34 ratings)
3.0
(3 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
8.1
(4 ratings)
-
(0 ratings)
Configurability
6.4
(1 ratings)
-
(0 ratings)
Product Scalability
7.2
(4 ratings)
-
(0 ratings)
User Testimonials
DropboxHubdoc
Likelihood to Recommend
Dropbox
It works very well for my particular role in book design, where I manage multiple projects simultaneously and need to link to hundreds of images nested within other folders. At times, though, it seems my computer folders will change which files are kept in the cloud vs. my desktop.
Read full review
Xero
When I am out purchasing items for my business I can quickly take photos of receipts and upload via the app and not have to worry if I lose or damage a receipt. This is very handy for me. Hubdoc also allows me to get all my invoices, payments and statements to my bookkeeper very easily which saves me money and time. I only use Hubdoc for business purposes which is where I feel it is most suitable. I probably wouldn't use it for personal stuff as I don't track personal that strictly.
Read full review
Pros
Dropbox
  • Shared data among all peoples who have access to certain folders.
  • Data stored online so it frees lots of space from the personal computer.
  • Updates really fast.
  • You can access all the information on a file on your computer and on the Dropbox online platform.
Read full review
Xero
  • Extracts data from documents both from a feed and a scan really quick.
  • Availability of automated feeds directly from the supplier.
  • Integration with accounting software e.g. Xero (now owned by them) and QBO.
  • Ability to auto-archive to many different cloud storage locations such as Google Drive and ShareFile.
Read full review
Cons
Dropbox
  • One issue is when the preview of the video will sometimes play at the same time when watching it in full screen, where the two videos overlap each other.
  • Faster import time when inserting multiple files
  • It will be easier and faster to have a section to delete files under the folder tab
Read full review
Xero
  • Although it is great that they can automatically get bank statements and transactions once linked, these links have been very unreliable historically.
  • Figuring out how to set up the automatic feed is cumbersome. You can land up being inundated with useless transaction data.
  • you have to upload each document separately. The program cannot differentiate/split PDFs.
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
Xero
No answers on this topic
Usability
Dropbox
[Its] functionality and usability are very good, however[,] on every computer that I have ever installed the app on, Dropbox assumes I want it to update the files every time I start the system up. That's not always true, but the app assumes it is. I can switch that function off, but I would rather that function default to "Off" and then I can decide to turn it on as needed.
Read full review
Xero
I think this is one of the easiest apps to use on both mobile and desktop. Once it was all set up by my bookkeeper all I needed to do was upload things. I recall the set up being quite simple and we've only made a few small changes over the years.
Read full review
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
Xero
No answers on this topic
Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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Xero
At the time we implemented Hubdoc (more than 2 years ago) it was quite cutting edge and did have strong advances from the competition plus its pricing was definitely more competitive (flat rate vs price per data extraction model). However, currently the competition has caught up and now many of Hubdoc's core features are being built into online accounting software natively.
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Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
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Xero
No answers on this topic
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
Xero
No answers on this topic
Alternatives Considered
Dropbox
Google Drive has similar features, but the security functions of Dropbox allows our institution to save our sensitive and regulated data in a more protected way on Dropbox. This gives administrators, decision makers and policy makers additional piece, especially during a time and living in a world where data breaches are much more frequent and common.
Read full review
Xero
We did not get far into evaluating other solutions we were looking at because Hubdoc came highly recommended from peers, coupled with Xero and Gusto. The cost for Thompson-Reuters is high. We quickly honed in on Hubdoc due to cost and recommendation and are very glad that we did.
Read full review
Scalability
Dropbox
bc i think box.com is better and more affordable
Read full review
Xero
No answers on this topic
Return on Investment
Dropbox
  • Negatively impacted my ROI as it's rather expensive.
  • Many of my freelancers were having issues accessing Dropbox because they already had other clients with Dropbox, so I requested Google Drive instead.
  • Wish the collaboration was easier.
  • A lot of times, people on my team can't access photos.
Read full review
Xero
  • We are processing much faster than expected
  • Clients are getting receipts in faster and allowing us not to stalk them to process their banking
  • It is a file for us besides attaching to the invoice we also have the history of bills/receipts in Hubdoc
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.