TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Dropbox

Please fill out the form below to get in touch.

Dropbox

Connect with Dropbox

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Dropbox so that Dropbox and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox

    Score8.5 out of 10
    N/ADropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.

    $9.99

    per month

    Lumen UC&C

    Score7 out of 10
    N/AUC&C combines voice, video and collaboration tools into one platform that combines solutions from leading providers delivered on the Lumen connected global network. Services support Microsoft Teams, Webex, or Zoom.

    $22

    per month per user

    Nextcloud

    Score8.6 out of 10
    N/ANextcloud offers their open source, self-hosted Content Collaboration Platform, combining what they describe as an easy user interface for consumer-grade cloud solutions with the security and compliance measures enterprises need. Nextcloud brings together universal access to data through mobile, desktop and web interfaces with next-generation, on-premise secure communication and collaboration features like real-time document editing, chat and video calls, putting them under…N/A
    Pricing
    DropboxLumen UC&CNextcloud
    Editions & Modules
    Plus
    $9.99
    per month
    Essentials
    $18
    per month
    Business
    $20
    per month per user
    Business Plus
    $26
    per month per user
    Basic
    Free
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DropboxLumen UC&CNextcloud
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    DropboxLumen UC&CNextcloud
    Considered Multiple Products
    Dropbox
    Chose Dropbox
    Of all the options we tried, Dropbox was at the top in terms of performance, reliability, and features.

    Nextcloud is a self-hosted solution, and is the system preferred by our IT department — mainly because it is free or has no annual subscription cost. However, it's UI is …
    Incentivized
    Chose Dropbox
    I love how I can run NC from my own devices, but it is finicky and clunky. DB is worth the money for reliability and ease of use.
    Incentivized
    Chose Dropbox
    I actually selected Google Drive for our primary cloud storage solution as it provides better collaboration tools. A couple of usage scenarios where one person was working on writing a book and wanted to ensure that those helping with the review were working from the latest …
    Incentivized
    Lumen Technologies
    No answer on this topic
    Nextcloud
    Chose Nextcloud
    Dropbox was no longer an option due to their hosting policy. We needed an EU-based solution, preferably open source and self-hosted. There were also security leaks with Dropbox in the past. OneDrive is dreadfully slow, Nextcloud is as fast as you want it to be. On a dedicated …
    Incentivized
    Chose Nextcloud
    Nextcloud was the only solution that would authenticate with Microsoft 365 while also running on all of their machines, handle absurdly high file number counts, and the occasional large file. We couldn't find other platforms that would do that at all, or that would say they …
    Incentivized
    Chose Nextcloud
    Main feature is the possibility to self host your files and have control over your data (especially if it is sensitive and you want to host the data in house). Others provide good services too, but thinking about GDPR this is the easiest route you can take. Since we use it for …
    Incentivized
    Chose Nextcloud
    On-premise solution good for control and cost (in our case).
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    1271 Answers
    No answers on this topic
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    1067 Answers
    No answers on this topic
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    1264 Answers
    No answers on this topic
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    857 Answers
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    992 Answers
    No answers on this topic
    100%
    Implementation went as expected
    13 Answers
    Features
    DropboxLumen UC&CNextcloud
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox and Lumen UC&C and Nextcloud
    Feature
    Dropbox
    7.8
    1368 Ratings
    7% below category average
    Lumen UC&C
    -
    Ratings
    Nextcloud
    8.9
    13 Ratings
    6% above category average
    Versioning8.21140 Ratings00 Ratings8.511 Ratings
    Video files7.21118 Ratings00 Ratings8.012 Ratings
    Audio files7.71014 Ratings00 Ratings9.511 Ratings
    Document collaboration8.01190 Ratings00 Ratings8.010 Ratings
    Access control8.11266 Ratings00 Ratings9.013 Ratings
    File search7.31312 Ratings00 Ratings9.012 Ratings
    Device sync7.91259 Ratings00 Ratings10.013 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox and Lumen UC&C and Nextcloud
    Feature
    Dropbox
    8.0
    1297 Ratings
    8% below category average
    Lumen UC&C
    -
    Ratings
    Nextcloud
    9.2
    13 Ratings
    6% above category average
    User and role management7.41157 Ratings00 Ratings8.013 Ratings
    File organization8.51279 Ratings00 Ratings9.512 Ratings
    Device management8.11138 Ratings00 Ratings10.010 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox and Lumen UC&C and Nextcloud
    Feature
    Dropbox
    7.9
    1286 Ratings
    9% below category average
    Lumen UC&C
    -
    Ratings
    Nextcloud
    8.5
    12 Ratings
    2% below category average
    Performance7.91275 Ratings00 Ratings8.012 Ratings
    Reliability8.21283 Ratings00 Ratings9.012 Ratings
    Storage Reports7.5978 Ratings00 Ratings8.510 Ratings
    Best Alternatives
    DropboxLumen UC&CNextcloud
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    8x8 Work
    Score8.7 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Webex Calling
    Score8.8 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DropboxLumen UC&CNextcloud
    Likelihood to Recommend
    8.5
    (1404 ratings)
    7.0
    (1 ratings)
    8.5
    (13 ratings)
    Likelihood to Renew
    8.2
    (44 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (543 ratings)
    -
    (0 ratings)
    9.0
    (2 ratings)
    Availability
    9.0
    (4 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    8.8
    (9 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    7.2
    (40 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Configurability
    8.1
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    DropboxLumen UC&CNextcloud
    Likelihood to Recommend
    Dropbox
    Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
    Incentivized
    Read full review
    Lumen Technologies
    While I am happy with the service, it does leave something to be desired. The MPLS circuit connection has been very stable and I am very happy with its uptime. I am also quite happy with the calling plans. I have been able to cut back on costs with the design they have. Support is the reason for the lower score.
    Incentivized
    Read full review
    Nextcloud
    For a SOHO business, this solution is ideal. You don't need to administrative overhead of other products like GSuite, and it saves licensing costs. The maintenance effort is minimal as long as you use their default applications. Migrations to newer versions can be done with a few commands and run automatically. If you're planning on using Nextcloud in large deployments with many users, you'll start to see higher costs on your resources and maintenance. There will be a point at which Gsuite becomes easier to manage.
    Read full review
    Pros
    Dropbox
    • I can share projects I need feedback on.
    • I can make projects available to editors so that they can do their work.
    • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
    • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
    Read full review
    Lumen Technologies
    • MPLS circuits
    • Domestic calling plans
    • International calling plans
    Incentivized
    Read full review
    Nextcloud
    • Remote collaboration platform with just the right tools.
    • Ease of access from any device, anywhere.
    • Solid templates for development teams to collaborate without distraction.
    Incentivized
    Read full review
    Cons
    Dropbox
    • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
    • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
    • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
    Incentivized
    Read full review
    Lumen Technologies
    • Cleaner invoices
    • Easier access to support
    Incentivized
    Read full review
    Nextcloud
    • Slow in comparison to other solutions
    • May be complex for the start since there are lots of apps and features
    • May be not focusing on core topics
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
    Read full review
    Lumen Technologies
    No answers on this topic
    Nextcloud
    No answers on this topic
    Usability
    Dropbox
    It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
    Read full review
    Lumen Technologies
    No answers on this topic
    Nextcloud
    It's easy to use and easy to maintain. It also provides many useful programs and plugins to make work even more productive; just check what's available and how you could use them to your advantage. Also, check the Nextcloud Files app on your phone, which makes everything available at the touch of your fingers.
    Incentivized
    Read full review
    Reliability and Availability
    Dropbox
    I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
    Incentivized
    Read full review
    Lumen Technologies
    No answers on this topic
    Nextcloud
    No answers on this topic
    Performance
    Dropbox
    Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
    Read full review
    Lumen Technologies
    No answers on this topic
    Nextcloud
    No answers on this topic
    Support Rating
    Dropbox
    They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
    Read full review
    Lumen Technologies
    No answers on this topic
    Nextcloud
    I never needed support as everything always worked fine. The documentation on Nextcloud website is extensive and clear. The community is very active on the forum and should support you if you don't already find what you are looking for.
    Read full review
    In-Person Training
    Dropbox
    The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
    Incentivized
    Read full review
    Lumen Technologies
    No answers on this topic
    Nextcloud
    No answers on this topic
    Online Training
    Dropbox
    I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
    Read full review
    Lumen Technologies
    No answers on this topic
    Nextcloud
    No answers on this topic
    Implementation Rating
    Dropbox
    I needed to stay current in improving my daily operations. Dropbox
    was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
    Read full review
    Lumen Technologies
    No answers on this topic
    Nextcloud
    No answers on this topic
    Alternatives Considered
    Dropbox
    I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
    Read full review
    Lumen Technologies
    We do not use any other products.
    Incentivized
    Read full review
    Nextcloud
    Nextcloud stacks up pretty well against Mattermost and ownCloud. I really appreciate the fact that Nextcloud seems to integrate with other products pretty seamlessly and allows for extensibility that our product team can extend and improve functionality without a tremendous ramp-up time. We once used ownCloud in previous years, but they went the wrong way, and have found Nextcloud to be the right direction over time.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Dropbox
    I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
    Incentivized
    Read full review
    Lumen Technologies
    No answers on this topic
    Nextcloud
    No answers on this topic
    Scalability
    Dropbox
    It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
    Incentivized
    Read full review
    Lumen Technologies
    No answers on this topic
    Nextcloud
    No answers on this topic
    Professional Services
    Dropbox
    Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
    Incentivized
    Read full review
    Lumen Technologies
    No answers on this topic
    Nextcloud
    No answers on this topic
    Return on Investment
    Dropbox
    • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
    • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
    Read full review
    Lumen Technologies
    • Outstanding uptime
    • Good value
    Incentivized
    Read full review
    Nextcloud
    • It allowed us access to our files from any device over the internet.
    • It helped manage and organize our file sharing with third parties.
    • It provided a secure wrapper for accessing files.
    Read full review
    ScreenShots

    Dropbox Screenshots

    Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

    Nextcloud Screenshots

    Screenshot of Nextcloud HubScreenshot of Nextcloud CalendarScreenshot of Nextcloud Talk