Dropbox vs. OpenText Documentum vs. Oracle WebCenter Content

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.6 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
OpenText Documentum
Score 9.0 out of 10
N/A
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
Oracle WebCenter Content
Score 9.4 out of 10
N/A
Oracle WebCenter Content is Oracle's ECM Suite. This product is tightly integrated to other Oracle products and provides ECM functionality to Siebel CRM and PeopleSoft. The WebCenter product family also includes Oracle's CMS (WebCenter Sites) which they acquired from FatWire.N/A
Pricing
DropboxOpenText DocumentumOracle WebCenter Content
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DropboxOpenText DocumentumOracle WebCenter Content
Free Trial
NoNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoYesNo
Entry-level Setup FeeNo setup feeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
DropboxOpenText DocumentumOracle WebCenter Content
Considered Multiple Products
Dropbox
Chose Dropbox
Dropbox provided good value for reasonable capability
OpenText Documentum

No answer on this topic

Oracle WebCenter Content

No answer on this topic

Features
DropboxOpenText DocumentumOracle WebCenter Content
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
8.3
1366 Ratings
1% below category average
OpenText Documentum
-
Ratings
Oracle WebCenter Content
-
Ratings
Versioning8.51137 Ratings00 Ratings00 Ratings
Video files8.21115 Ratings00 Ratings00 Ratings
Audio files8.61011 Ratings00 Ratings00 Ratings
Document collaboration8.31187 Ratings00 Ratings00 Ratings
Access control8.71263 Ratings00 Ratings00 Ratings
File search7.81309 Ratings00 Ratings00 Ratings
Device sync8.41256 Ratings00 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
8.6
1295 Ratings
0% below category average
OpenText Documentum
-
Ratings
Oracle WebCenter Content
-
Ratings
User and role management8.21154 Ratings00 Ratings00 Ratings
File organization9.01276 Ratings00 Ratings00 Ratings
Device management8.71135 Ratings00 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.7
1284 Ratings
0% above category average
OpenText Documentum
-
Ratings
Oracle WebCenter Content
-
Ratings
Performance8.61272 Ratings00 Ratings00 Ratings
Reliability9.11280 Ratings00 Ratings00 Ratings
Storage Reports8.5975 Ratings00 Ratings00 Ratings
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Dropbox
-
Ratings
OpenText Documentum
9.2
7 Ratings
13% above category average
Oracle WebCenter Content
7.6
4 Ratings
6% below category average
Content capture & imaging00 Ratings10.07 Ratings7.94 Ratings
File sync, storage & archiving00 Ratings9.07 Ratings8.04 Ratings
Document management00 Ratings9.07 Ratings8.64 Ratings
Records management00 Ratings9.07 Ratings7.24 Ratings
Content search & retrieval00 Ratings9.07 Ratings8.04 Ratings
Enterprise content collaboration00 Ratings9.07 Ratings9.02 Ratings
Content publishing & creation00 Ratings9.07 Ratings6.93 Ratings
Security, risk management & information governance00 Ratings10.07 Ratings7.03 Ratings
Contract lifecycle management00 Ratings9.07 Ratings7.01 Ratings
Automated workflows00 Ratings9.03 Ratings7.12 Ratings
Artificial intelligence00 Ratings9.03 Ratings6.01 Ratings
Mobile support00 Ratings9.03 Ratings00 Ratings
Integration00 Ratings10.03 Ratings8.72 Ratings
User Ratings
DropboxOpenText DocumentumOracle WebCenter Content
Likelihood to Recommend
8.9
(1401 ratings)
9.0
(10 ratings)
7.2
(6 ratings)
Likelihood to Renew
8.3
(43 ratings)
8.0
(4 ratings)
7.9
(2 ratings)
Usability
8.9
(540 ratings)
-
(0 ratings)
6.0
(1 ratings)
Availability
8.8
(4 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
8.5
(9 ratings)
9.0
(1 ratings)
-
(0 ratings)
Support Rating
7.1
(39 ratings)
7.0
(1 ratings)
5.0
(1 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Online Training
9.0
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
7.5
(4 ratings)
9.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
7.9
(5 ratings)
-
(0 ratings)
-
(0 ratings)
Professional Services
9.1
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
DropboxOpenText DocumentumOracle WebCenter Content
Likelihood to Recommend
Dropbox
Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
Read full review
OpenText
Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
Read full review
Oracle
WebCenter Content is suitable for payables invoice processing for companies with a huge volume of paper invoices. 80% of data entry effort can be reduced. For small companies with less volume, WebCenter may not make sense. WebCenter is not perfect. It has some issues. We raised enhancement requests with Oracle, hopefully, Oracle will resolve them soon.
Read full review
Pros
Dropbox
  • I can share projects I need feedback on.
  • I can make projects available to editors so that they can do their work.
  • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
  • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
Read full review
OpenText
  • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
  • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
  • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
Read full review
Oracle
  • It provided one single repository with a URL link to access each AP invoice.
  • It gives a life cycle to each invoice where a business user can perform some additional indexing as per their needs.
  • It also provides a reporting feature and a front-end for users to view invoices with ease and very helpful for auditing purpose.
  • It uses the BPEL engine to customize the life cycle and also it can automate the auto entry of supplier invoices in your EBS system.
  • Reduce a lot of manual efforts, manual errors and workforce.
Read full review
Cons
Dropbox
  • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
  • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
  • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
Read full review
OpenText
  • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
  • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
Read full review
Oracle
  • Some functionality you would expect to be built-in (such as reporting for compliance) is not and requires other Oracle products to be integrated.
  • Separating an invoice with multiple lines for different departments is not an easy task.
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
OpenText
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
Read full review
Oracle
The challenges with converting to a completely new system create quite a barrier to switching to anything else. If we find another system that offers guaranteed improvements to the user interface -- as well as as a more coherent set of options for data interchanges with current and future enterprise data sources -- we would be more interested in swithing to that new product. Of course, the expense in purchasing competitor system, along with the costs of migrating all current content, along with retooling all existing workflows in place, would be carefully weighed against the benefits incurred from a switch-over.
Read full review
Usability
Dropbox
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
Read full review
OpenText
No answers on this topic
Oracle
It meets all required functionality requirements -- but handles none of them in an exceptional manner
Read full review
Reliability and Availability
Dropbox
I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
Read full review
OpenText
No answers on this topic
Oracle
No answers on this topic
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
OpenText
No answers on this topic
Oracle
No answers on this topic
Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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OpenText
Support is better than with ECM, but could use some improvement.
Read full review
Oracle
No answers on this topic
In-Person Training
Dropbox
The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
Read full review
OpenText
No answers on this topic
Oracle
No answers on this topic
Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
Read full review
OpenText
No answers on this topic
Oracle
No answers on this topic
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
OpenText
No answers on this topic
Oracle
No answers on this topic
Alternatives Considered
Dropbox
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
Read full review
OpenText
At the time it was purchased it was one of the best, most robust solutions available on the market.
Read full review
Oracle
I can't really provide an answer for this question because I think the basic premise is flawed. Which system an organization selects is based (or should be based) on their unique business and organizational requirements, not the features of the system. We do not recommend a particular solution to a client based on subjective preference for one system over another but rather for its appropriateness to achieve a particular goal or collection of goals.
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Contract Terms and Pricing Model
Dropbox
I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
Read full review
OpenText
No answers on this topic
Oracle
No answers on this topic
Scalability
Dropbox
It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
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OpenText
No answers on this topic
Oracle
No answers on this topic
Professional Services
Dropbox
Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
Read full review
OpenText
No answers on this topic
Oracle
No answers on this topic
Return on Investment
Dropbox
  • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
  • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
Read full review
OpenText
  • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
  • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
  • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
Read full review
Oracle
  • We were looking for a scalable solution for invoice processing needs. WebCenter did fit the bill. It reduced manual data entry effort by 80%.
  • WebCenter saved our storage costs. We do not need to store the physical paper copies anymore in our expensive offices.
  • WebCenter increased the employee engagement and reduced monotonous data entry work. Employees now have time to spend on value-added work rather than data entry.
  • Auditors were happy with the tool, as they can retrieve any document with the click of a button as opposed to search and find a physical document.
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.