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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox

    Score8.5 out of 10
    N/ADropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.

    $9.99

    per month

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Pricing
    DropboxSmartsheet
    Editions & Modules
    Plus
    $9.99
    per month
    Essentials
    $18
    per month
    Business
    $20
    per month per user
    Business Plus
    $26
    per month per user
    Basic
    Free
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Offerings
    Pricing Offerings
    DropboxSmartsheet
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    DropboxSmartsheet
    Considered Both Products
    Dropbox
    Chose Dropbox
    speed, NO problem of synchronization (versioning conflict happening often with MS OneDrive), flexibility
    Incentivized
    Chose Dropbox
    Dropbox is great for sharing—it has fewer barriers than iCloud while still providing security. Google is close but less robust.
    Incentivized
    Chose Dropbox
    Dropbox has a better user experience than SharePoint. SharePoint is very confusing and I often get concerned if my files are actually saved or not.
    Incentivized
    Chose Dropbox
    I prefer Dropbox because it was the first cloud service I used and got most familiar with. I find it most universal in ease and efficiency.
    Incentivized
    Chose Dropbox
    Dropbox and SharePoint have some similar functionalities, but our company went with Dropbox due to lower costs and not wanting to purchase or maintain the whole MS suite.
    Incentivized
    Smartsheet
    Chose Smartsheet
    Smartsheet makes it simple to plan and budget on projects, streamline business workflows and improve overall customer service. The pricing plans are affordable and businesses that implement Smartsheet enjoy tremendous long-term value. Employee work performance is boosted and …
    Incentivized
    Chose Smartsheet
    Smartsheet is a must to companies that are in need of automating key business processes that will save them time and eliminate productivity killers. This software enables teams identify bottlenecks early on tasks and projects that are due so that they are able plan on a course …
    Incentivized
    Chose Smartsheet
    Dropbox - Smartsheet does not do as good of a job sharing files, not as obvious as Dropbox. Google docs has live editing features I wish Smartsheet had instead of refresh.
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    1271 Answers
    90%
    Would buy again
    62 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    1067 Answers
    97%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    1264 Answers
    88%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    857 Answers
    98%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    992 Answers
    96%
    Implementation went as expected
    51 Answers
    Features
    DropboxSmartsheet
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox and Smartsheet
    Feature
    Dropbox
    7.8
    1368 Ratings
    7% below category average
    Smartsheet
    -
    Ratings
    Versioning8.21140 Ratings00 Ratings
    Video files7.21118 Ratings00 Ratings
    Audio files7.71014 Ratings00 Ratings
    Document collaboration8.01190 Ratings00 Ratings
    Access control8.11266 Ratings00 Ratings
    File search7.21312 Ratings00 Ratings
    Device sync7.91259 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox and Smartsheet
    Feature
    Dropbox
    8.0
    1297 Ratings
    8% below category average
    Smartsheet
    -
    Ratings
    User and role management7.41157 Ratings00 Ratings
    File organization8.51279 Ratings00 Ratings
    Device management8.11138 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox and Smartsheet
    Feature
    Dropbox
    7.9
    1286 Ratings
    9% below category average
    Smartsheet
    -
    Ratings
    Performance7.91275 Ratings00 Ratings
    Reliability8.21283 Ratings00 Ratings
    Storage Reports7.5978 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Dropbox and Smartsheet
    Feature
    Dropbox
    -
    Ratings
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    Task Management00 Ratings9.8126 Ratings
    Resource Management00 Ratings10.0108 Ratings
    Gantt Charts00 Ratings9.0109 Ratings
    Scheduling00 Ratings9.8111 Ratings
    Workflow Automation00 Ratings9.2100 Ratings
    Team Collaboration00 Ratings10.0122 Ratings
    Support for Agile Methodology00 Ratings8.981 Ratings
    Support for Waterfall Methodology00 Ratings9.079 Ratings
    Document Management00 Ratings9.2101 Ratings
    Email integration00 Ratings9.0100 Ratings
    Mobile Access00 Ratings8.096 Ratings
    Timesheet Tracking00 Ratings9.762 Ratings
    Change request and Case Management00 Ratings8.169 Ratings
    Budget and Expense Management00 Ratings8.075 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Dropbox and Smartsheet
    Feature
    Dropbox
    -
    Ratings
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    Quotes/estimates00 Ratings8.144 Ratings
    Invoicing00 Ratings7.537 Ratings
    Project & financial reporting00 Ratings8.760 Ratings
    Integration with accounting software00 Ratings7.332 Ratings
    Best Alternatives
    DropboxSmartsheet
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DropboxSmartsheet
    Likelihood to Recommend
    8.5
    (1404 ratings)
    9.3
    (146 ratings)
    Likelihood to Renew
    8.2
    (44 ratings)
    9.0
    (24 ratings)
    Usability
    8.5
    (543 ratings)
    9.2
    (17 ratings)
    Availability
    9.0
    (4 ratings)
    -
    (0 ratings)
    Performance
    8.8
    (9 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.2
    (40 ratings)
    8.1
    (45 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (3 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    8.0
    (5 ratings)
    10.0
    (6 ratings)
    Configurability
    8.1
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (5 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DropboxSmartsheet
    Likelihood to Recommend
    Dropbox
    Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
    Incentivized
    Read full review
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
    Read full review
    Pros
    Dropbox
    • I can share projects I need feedback on.
    • I can make projects available to editors so that they can do their work.
    • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
    • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
    Read full review
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
    Read full review
    Cons
    Dropbox
    • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
    • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
    • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
    Incentivized
    Read full review
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
    Read full review
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
    Read full review
    Usability
    Dropbox
    It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
    Read full review
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
    Read full review
    Reliability and Availability
    Dropbox
    I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Performance
    Dropbox
    Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
    Read full review
    Smartsheet
    No answers on this topic
    Support Rating
    Dropbox
    They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
    Read full review
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
    Read full review
    In-Person Training
    Dropbox
    The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Online Training
    Dropbox
    I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
    Read full review
    Smartsheet
    No answers on this topic
    Implementation Rating
    Dropbox
    I needed to stay current in improving my daily operations. Dropbox
    was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
    Read full review
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
    Read full review
    Alternatives Considered
    Dropbox
    I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
    Read full review
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Dropbox
    I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Scalability
    Dropbox
    It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Professional Services
    Dropbox
    Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Return on Investment
    Dropbox
    • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
    • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
    Read full review
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
    ScreenShots

    Dropbox Screenshots

    Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.