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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dynatrace

    Score8.4 out of 10
    N/ADynatrace is an enterprise software platform that provides Application Performance Management (APM), full-stack Observability, and automated operational analytics across multi-cloud and hybrid IT environments. The platform ingests telemetry data—including metrics, logs, traces, and user-experience data—to automate system health monitoring, root-cause fault detection, and digital performance management.

    $0

    per synthetic request

    Fullstory

    Score8.9 out of 10
    N/AFullstory’s behavioral data platform helps technology leaders make better, more informed decisions by injecting digital behavioral data into their analytics stack. The technology's behavioral data transforms digital visit into actionable insights.N/A
    Pricing
    DynatraceFullstory
    Editions & Modules
    Synthetic Monitoring
    $0.001
    per synthetic request
    Kubernetes Platform Monitoring
    $0.002
    per hour for any size pod
    Real User Monitoring
    $0.00225
    per session
    Application Security
    $0.018
    per hour for 8 GIB host
    Infrastructure Monitoring
    $0.04
    per hour for any size host
    Full-Stack Monitoring
    $0.08
    per hour for 8 GIB host
    Business
    Contact Sales
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    DynatraceFullstory
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    DynatraceFullstory
    Considered Both Products
    Dynatrace LLC
    No answer on this topic
    Fullstory
    Chose Fullstory
    FullStory is an amazing platform in the software market. It has efficient features and functionalities. The heat map gives all the analytics where most of the customers are clicking and which tab needs to be on the front page according to the clicks. This gives a real-time …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    206 Answers
    96%
    Would buy again
    66 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    169 Answers
    98%
    Delivers good value for the price
    46 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    201 Answers
    99%
    Happy with the feature set
    68 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    149 Answers
    98%
    Lived up to sales and marketing promises
    39 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    162 Answers
    98%
    Implementation went as expected
    41 Answers
    Features
    DynatraceFullstory
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Dynatrace and Fullstory
    Feature
    Dynatrace
    7.8
    1 Ratings
    7% below category average
    Fullstory
    -
    Ratings
    Remote monitoring7.31 Ratings00 Ratings
    Network device monitoring7.31 Ratings00 Ratings
    Multiple Server Monitoring8.21 Ratings00 Ratings
    Multi-device monitoring8.21 Ratings00 Ratings
    Automated alerts and notifications8.21 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of Dynatrace and Fullstory
    Feature
    Dynatrace
    8.0
    1 Ratings
    1% above category average
    Fullstory
    -
    Ratings
    Performance data reports7.31 Ratings00 Ratings
    Customizable reporting8.21 Ratings00 Ratings
    Data visualization9.11 Ratings00 Ratings
    Risk analysis7.31 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Dynatrace and Fullstory
    Feature
    Dynatrace
    -
    Ratings
    Fullstory
    6.2
    19 Ratings
    26% below category average
    Responsive Design for Web Access00 Ratings7.917 Ratings
    Mobile Application00 Ratings7.910 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.913 Ratings
    Mobile App Analytics00 Ratings6.412 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Dynatrace and Fullstory
    Feature
    Dynatrace
    -
    Ratings
    Fullstory
    9.2
    49 Ratings
    2% below category average
    Heatmap tool00 Ratings9.937 Ratings
    Click analytics00 Ratings9.044 Ratings
    Scroll maps00 Ratings9.033 Ratings
    Form fill analysis00 Ratings9.026 Ratings
    Conversion tracking00 Ratings9.928 Ratings
    Goal tracking00 Ratings7.923 Ratings
    Funnel Analysis00 Ratings8.034 Ratings
    Session Recording and Replay00 Ratings10.048 Ratings
    User Segmentation00 Ratings10.043 Ratings
    Best Alternatives
    DynatraceFullstory
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    Contentsquare
    Score7.5 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Glassbox
    Score6.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DynatraceFullstory
    Likelihood to Recommend
    8.0
    (345 ratings)
    10.0
    (72 ratings)
    Likelihood to Renew
    9.0
    (13 ratings)
    9.7
    (9 ratings)
    Usability
    8.5
    (13 ratings)
    10.0
    (1 ratings)
    Availability
    8.2
    (1 ratings)
    9.0
    (1 ratings)
    Performance
    7.3
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.2
    (201 ratings)
    8.3
    (61 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (8 ratings)
    7.5
    (56 ratings)
    Configurability
    7.3
    (1 ratings)
    7.0
    (1 ratings)
    Ease of integration
    7.3
    (1 ratings)
    9.0
    (1 ratings)
    Product Scalability
    7.3
    (1 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    DynatraceFullstory
    Likelihood to Recommend
    Dynatrace LLC
    Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
    Incentivized
    Read full review
    Fullstory
    It was extremely useful in identifying places in our product where things weren't functioning, or where it looked like action was available to the end user but in reality, it was not and therefore caused lots of confusion. It doesn't help as much in other scenarios to see what catches a user's Eye or where they go if they leave our application as well as an actual in-person interview would help with eye-tracking software.
    Incentivized
    Read full review
    Pros
    Dynatrace LLC
    • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
    • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
    • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
    Incentivized
    Read full review
    Fullstory
    • Tracks users' online experiences from start to finish.
    • Makes it easy to share a customer's experiences with the rest of my team.
    • Allows me to use different methods to find evidence of a customer's experience.
    • Shows page insights via segmentation that help me know where to improve my site.
    • Tracks error clicks and dead clicks for quick insights into site improvements.
    • Integrates with HelpScout for easy access to customer problem-solving.
    Incentivized
    Read full review
    Cons
    Dynatrace LLC
    • Dynatrace does not monitor easily on AIX OS.
    • Dynatrace does not monitor easily on a C-based application.
    • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
    Incentivized
    Read full review
    Fullstory
    • The ramp-up time to learn the entire product can take a little while. There are just so many absolutely wonderful tools and different ways to look at the same type of information that it can take a new user a few weeks to understand and then more time to master. However, FullStory has a ton of training resources to help with that! A lot of my own teammates have taught themselves FullStory through those training resources.
    • The UX of the product is totally wonderful, but there are tiny things that make getting to certain parts of the product slightly more challenging (like clicking into a modal in a modal). Sometimes buttons or links are placed out of my field of view, but those are minor things I notice because I work in UX.
    Incentivized
    Read full review
    Likelihood to Renew
    Dynatrace LLC
    We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
    Incentivized
    Read full review
    Fullstory
    It's been a phenomenal tool for us; every department that uses it has found something new and unexpected that it can do that they're really excited about. Even if we *only* used it for bug triage, it would be worth our time and money. The fact that we can use it for so many other things as well--gauging how customers interact and use our site, identifying UI problems, etc.--is above and beyond
    Incentivized
    Read full review
    Usability
    Dynatrace LLC
    Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.
    Incentivized
    Read full review
    Fullstory
    Because everything seems to be easy to find and it doesn't take long at all to learn how to use the product
    Incentivized
    Read full review
    Reliability and Availability
    Dynatrace LLC
    Our environment, it never goes down therefore is always available.
    Incentivized
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    Fullstory
    We've never had issues with availability
    Incentivized
    Read full review
    Performance
    Dynatrace LLC
    We have not seen where it does slow down an application.
    Incentivized
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    Fullstory
    It seems the performance is really good and always loads quickly
    Incentivized
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    Support Rating
    Dynatrace LLC
    Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
    Incentivized
    Read full review
    Fullstory
    They have been overall pretty responsive and proactive. The tool is pretty straightforward to use. Most of the questions we have had to work with them on our how to use new features or adjust our integration to ensure we are gathering all the data from all of our tools.
    Incentivized
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    In-Person Training
    Dynatrace LLC
    We did both online and in house training - they used our system so it made more sense.
    Incentivized
    Read full review
    Fullstory
    No answers on this topic
    Online Training
    Dynatrace LLC
    The training was done on our time and with our system.
    Incentivized
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    Fullstory
    No answers on this topic
    Implementation Rating
    Dynatrace LLC
    Using Dynatrace support services to assist (and lead) the implementation was extremely important.
    Incentivized
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    Fullstory
    To successfully implement FullStory, it is important to plan your implementation carefully by defining your goals and user segments. You should also use tags and filters to analyze your user data, train your team to use FullStory effectively, and use FullStory in conjunction with other analytics tools to get a more complete picture of your user's behavior. By following these tips, you can gain valuable insights into your users' behavior and experiences, and use this information to improve your website or application.
    Incentivized
    Read full review
    Alternatives Considered
    Dynatrace LLC
    Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
    Incentivized
    Read full review
    Fullstory
    Smartlook is software that records users on a website
    and mobile app. Finding useful information within thousands of recordings is
    made quick and easy with features that help you accomplish this. I have chosen FullStory because it is easier to use and has more advanced features compared to Smartlook.
    Incentivized
    Read full review
    Scalability
    Dynatrace LLC
    Dynatrace can be used to monitor may software tools
    Incentivized
    Read full review
    Fullstory
    Full story was easy to scale with the growth of our teams and organisation
    Incentivized
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    Return on Investment
    Dynatrace LLC
    • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
    • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
    • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
    Read full review
    Fullstory
    • Triage for front end bugs - FullStory can sometimes help you spot a bug in action much more quickly than trying to recreate it on your own
    • Observing customers use new features and understanding why a new feature may be performing better or worse than expected
    Incentivized
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    ScreenShots

    Fullstory Screenshots

    Screenshot of AI-generated Summaries used to Take Action More QuicklyScreenshot of a Visualization of Behavioral Data with Custom DashboardsScreenshot of Ready-made for AI Behavioral Data Straight to the organization's Data EcosystemScreenshot of Fullstory's Session Replay, Combined with Dev ToolsScreenshot of Mobile App Behavioral Data