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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dynatrace

    Score8.4 out of 10
    N/ADynatrace is an enterprise software platform that provides Application Performance Management (APM), full-stack Observability, and automated operational analytics across multi-cloud and hybrid IT environments. The platform ingests telemetry data—including metrics, logs, traces, and user-experience data—to automate system health monitoring, root-cause fault detection, and digital performance management.

    $0

    per synthetic request

    Unitrends

    Score7.7 out of 10
    N/AThe Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A
    Pricing
    DynatraceUnitrends
    Editions & Modules
    Synthetic Monitoring
    $0.001
    per synthetic request
    Kubernetes Platform Monitoring
    $0.002
    per hour for any size pod
    Real User Monitoring
    $0.00225
    per session
    Application Security
    $0.018
    per hour for 8 GIB host
    Infrastructure Monitoring
    $0.04
    per hour for any size host
    Full-Stack Monitoring
    $0.08
    per hour for 8 GIB host
    No answers on this topic
    Offerings
    Pricing Offerings
    DynatraceUnitrends
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    DynatraceUnitrends
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Dynatrace and Unitrends
    Feature
    Dynatrace
    7.8
    1 Ratings
    7% below category average
    Unitrends
    -
    Ratings
    Remote monitoring7.31 Ratings00 Ratings
    Network device monitoring7.31 Ratings00 Ratings
    Multiple Server Monitoring8.21 Ratings00 Ratings
    Multi-device monitoring8.21 Ratings00 Ratings
    Automated alerts and notifications8.21 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of Dynatrace and Unitrends
    Feature
    Dynatrace
    8.0
    1 Ratings
    1% above category average
    Unitrends
    -
    Ratings
    Performance data reports7.31 Ratings00 Ratings
    Customizable reporting8.21 Ratings00 Ratings
    Data visualization9.11 Ratings00 Ratings
    Risk analysis7.31 Ratings00 Ratings
    Data Center Backup
    Comparison of Data Center Backup features of Dynatrace and Unitrends
    Feature
    Dynatrace
    -
    Ratings
    Unitrends
    7.5
    360 Ratings
    11% below category average
    Universal recovery00 Ratings6.8302 Ratings
    Instant recovery00 Ratings8.7290 Ratings
    Recovery verification00 Ratings7.3288 Ratings
    Business application protection00 Ratings6.5262 Ratings
    Multiple backup destinations00 Ratings8.0268 Ratings
    Incremental backup identification00 Ratings8.3338 Ratings
    Backup to the cloud00 Ratings6.5213 Ratings
    Deduplication and file compression00 Ratings8.0326 Ratings
    Snapshots00 Ratings7.3243 Ratings
    Flexible deployment00 Ratings7.37 Ratings
    Management dashboard00 Ratings6.17 Ratings
    Platform support00 Ratings9.07 Ratings
    Retention options00 Ratings7.57 Ratings
    Encryption00 Ratings8.36 Ratings
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    Score8.9 out of 10
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    Score8.6 out of 10
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    ManageEngine Site24x7
    Score10 out of 10
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    User Ratings
    DynatraceUnitrends
    Likelihood to Recommend
    8.0
    (345 ratings)
    8.0
    (372 ratings)
    Likelihood to Renew
    9.0
    (13 ratings)
    8.9
    (25 ratings)
    Usability
    8.5
    (13 ratings)
    8.3
    (16 ratings)
    Availability
    8.2
    (1 ratings)
    6.2
    (2 ratings)
    Performance
    7.3
    (1 ratings)
    5.6
    (2 ratings)
    Support Rating
    8.2
    (201 ratings)
    7.9
    (23 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (1 ratings)
    7.1
    (2 ratings)
    Implementation Rating
    7.9
    (8 ratings)
    8.7
    (12 ratings)
    Configurability
    7.3
    (1 ratings)
    7.1
    (2 ratings)
    Ease of integration
    7.3
    (1 ratings)
    5.0
    (1 ratings)
    Product Scalability
    7.3
    (1 ratings)
    3.8
    (2 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    8.2
    (2 ratings)
    User Testimonials
    DynatraceUnitrends
    Likelihood to Recommend
    Dynatrace LLC
    Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
    Incentivized
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    Kaseya
    We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
    Incentivized
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    Pros
    Dynatrace LLC
    • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
    • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
    • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
    Incentivized
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    Kaseya
    • It has fully automated and customizable dashboards that can run with less administrative attention.
    • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
    • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
    Incentivized
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    Cons
    Dynatrace LLC
    • Dynatrace does not monitor easily on AIX OS.
    • Dynatrace does not monitor easily on a C-based application.
    • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
    Incentivized
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    Kaseya
    • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
    • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
    • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
    Incentivized
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    Likelihood to Renew
    Dynatrace LLC
    We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
    Incentivized
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    Kaseya
    We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
    Incentivized
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    Usability
    Dynatrace LLC
    Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.
    Incentivized
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    Kaseya
    I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
    Incentivized
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    Reliability and Availability
    Dynatrace LLC
    Our environment, it never goes down therefore is always available.
    Incentivized
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    Kaseya
    The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
    Incentivized
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    Performance
    Dynatrace LLC
    We have not seen where it does slow down an application.
    Incentivized
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    Kaseya
    The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
    Incentivized
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    Support Rating
    Dynatrace LLC
    Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
    Incentivized
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    Kaseya
    They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
    Incentivized
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    In-Person Training
    Dynatrace LLC
    We did both online and in house training - they used our system so it made more sense.
    Incentivized
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    Kaseya
    No answers on this topic
    Online Training
    Dynatrace LLC
    The training was done on our time and with our system.
    Incentivized
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    Kaseya
    It was sufficient to get started. It was not super deep. We called support often to get going.
    Incentivized
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    Implementation Rating
    Dynatrace LLC
    Using Dynatrace support services to assist (and lead) the implementation was extremely important.
    Incentivized
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    Kaseya
    The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
    Incentivized
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    Alternatives Considered
    Dynatrace LLC
    Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
    Incentivized
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    Kaseya
    Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
    Incentivized
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    Scalability
    Dynatrace LLC
    Dynatrace can be used to monitor may software tools
    Incentivized
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    Kaseya
    Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
    Incentivized
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    Return on Investment
    Dynatrace LLC
    • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
    • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
    • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
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    Kaseya
    • It has saved some deleted file server data for our business department.
    • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
    • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
    Incentivized
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    ScreenShots