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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    e-automate

    Score8.4 out of 10
    N/AECI Software Solutions offers e-automate, an ERP for office technology companies to automate business workflows and increase contract profitability.N/A

    Rippling HCM

    Score8.9 out of 10
    N/ARippling HR is a human resources platform for managing employee records, onboarding, benefits, time and attendance, compliance, and other core people operations in one system. It serves as the HR layer of the broader Rippling platform, giving companies a central place to manage the employee lifecycle while connecting HR data to payroll, IT, and finance workflows when needed.

    $8

    per month per user

    Pricing
    e-automateRippling HCM
    Editions & Modules
    No answers on this topic
    Recommended
    $8.00
    starting price per user, per month
    Offerings
    Pricing Offerings
    e-automateRippling HCM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—For additional pricing details visit the Rippling pricing page.
    More Pricing Information
    Community Pulse
    e-automateRippling HCM
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    Rippling
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    48 Answers
    99%
    Would buy again
    1191 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    40 Answers
    100%
    Delivers good value for the price
    817 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    47 Answers
    99%
    Happy with the feature set
    1192 Answers
    Lived up to sales and marketing promises
    81%
    Lived up to sales and marketing promises
    22 Answers
    98%
    Lived up to sales and marketing promises
    589 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    29 Answers
    96%
    Implementation went as expected
    616 Answers
    Features
    e-automateRippling HCM
    Human Resource Management
    Comparison of Human Resource Management features of e-automate and Rippling HCM
    Feature
    e-automate
    -
    Ratings
    Rippling HCM
    9.1
    1055 Ratings
    10% above category average
    Employee demographic data00 Ratings8.8746 Ratings
    Employment history00 Ratings8.9775 Ratings
    Job profiles and administration00 Ratings9.3884 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings9.3783 Ratings
    Organizational charting00 Ratings9.3921 Ratings
    Organization and location management00 Ratings9.1820 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings9.0632 Ratings
    Payroll Management
    Comparison of Payroll Management features of e-automate and Rippling HCM
    Feature
    e-automate
    -
    Ratings
    Rippling HCM
    9.4
    1101 Ratings
    14% above category average
    Pay calculation00 Ratings9.4990 Ratings
    Off-cycle/On-Demand payment00 Ratings9.2693 Ratings
    Benefit plan administration00 Ratings9.1970 Ratings
    Direct deposit files00 Ratings9.5970 Ratings
    Salary revision and increment management00 Ratings9.5743 Ratings
    Reimbursement management00 Ratings9.4647 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of e-automate and Rippling HCM
    Feature
    e-automate
    -
    Ratings
    Rippling HCM
    9.2
    990 Ratings
    11% above category average
    Approval workflow00 Ratings9.5958 Ratings
    Balance details00 Ratings9.2911 Ratings
    Annual carry-forward and encashment00 Ratings9.0682 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of e-automate and Rippling HCM
    Feature
    e-automate
    -
    Ratings
    Rippling HCM
    9.2
    1152 Ratings
    11% above category average
    View and generate pay and benefit information00 Ratings9.41091 Ratings
    Update personal information00 Ratings9.51140 Ratings
    View company policy documentation00 Ratings9.3952 Ratings
    Employee recognition00 Ratings8.7630 Ratings
    View job history00 Ratings9.0818 Ratings
    Asset Management
    Comparison of Asset Management features of e-automate and Rippling HCM
    Feature
    e-automate
    -
    Ratings
    Rippling HCM
    8.6
    489 Ratings
    7% above category average
    Tracking of all physical assets00 Ratings8.6490 Ratings
    HR Reporting
    Comparison of HR Reporting features of e-automate and Rippling HCM
    Feature
    e-automate
    -
    Ratings
    Rippling HCM
    8.8
    591 Ratings
    15% above category average
    Report builder00 Ratings8.6574 Ratings
    Pre-built reports00 Ratings8.8543 Ratings
    Ability to combine HR data with external data00 Ratings8.9495 Ratings
    Onboarding
    Comparison of Onboarding features of e-automate and Rippling HCM
    Feature
    e-automate
    -
    Ratings
    Rippling HCM
    9.2
    818 Ratings
    13% above category average
    New hire portal00 Ratings9.4797 Ratings
    Manager tracking tools00 Ratings9.1622 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of e-automate and Rippling HCM
    Feature
    e-automate
    -
    Ratings
    Rippling HCM
    9.0
    475 Ratings
    10% above category average
    Corporate goal setting00 Ratings9.1408 Ratings
    Individual goal setting00 Ratings9.0436 Ratings
    Line-of sight-visibility00 Ratings9.1405 Ratings
    Performance tracking00 Ratings8.9435 Ratings
    Performance Management
    Comparison of Performance Management features of e-automate and Rippling HCM
    Feature
    e-automate
    -
    Ratings
    Rippling HCM
    9.3
    544 Ratings
    15% above category average
    Performance plans00 Ratings9.2487 Ratings
    Performance improvement plans00 Ratings9.1461 Ratings
    Review status tracking00 Ratings9.2486 Ratings
    Review reminders00 Ratings9.5514 Ratings
    Multiple review frequency00 Ratings9.4443 Ratings
    Succession Planning
    Comparison of Succession Planning features of e-automate and Rippling HCM
    Feature
    e-automate
    -
    Ratings
    Rippling HCM
    9.1
    402 Ratings
    14% above category average
    Create succession plans/pools00 Ratings8.9336 Ratings
    Candidate ranking00 Ratings9.1345 Ratings
    Candidate search00 Ratings9.2362 Ratings
    Candidate development00 Ratings9.4342 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of e-automate and Rippling HCM
    Feature
    e-automate
    -
    Ratings
    Rippling HCM
    9.0
    461 Ratings
    13% above category average
    Job Requisition Management00 Ratings9.0366 Ratings
    Company Website Posting00 Ratings8.9355 Ratings
    Publish to Social Media00 Ratings9.1310 Ratings
    Job Search Site Posting00 Ratings8.9319 Ratings
    Duplicate Candidate Prevention00 Ratings8.9321 Ratings
    Applicant Tracking00 Ratings9.1353 Ratings
    Notifications and Alerts00 Ratings9.1432 Ratings
    Best Alternatives
    e-automateRippling HCM
    Small Businesses
    Kickserv
    Score9.3 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    No answers on this topic
    Zoho People
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    e-automateRippling HCM
    Likelihood to Recommend
    8.4
    (54 ratings)
    9.2
    (1204 ratings)
    Likelihood to Renew
    8.7
    (8 ratings)
    8.9
    (22 ratings)
    Usability
    7.7
    (4 ratings)
    9.4
    (1201 ratings)
    Availability
    7.0
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    7.0
    (1 ratings)
    9.1
    (1 ratings)
    Support Rating
    6.3
    (6 ratings)
    9.1
    (902 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (10 ratings)
    Configurability
    2.3
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    e-automateRippling HCM
    Likelihood to Recommend
    ECI Software Solutions
    If you need a system to place and track sales quotes, sales orders, purchase orders, and service calls then E-Automate is perfect. However, if you want to be able to easily bulk upload customers and contracts or if you want to be able to quickly and easily track contract profitability, customer costs, etc, then you'll likely want/need a secondary or different system to do so.
    Incentivized
    Read full review
    Rippling
    When I first started my new job, it was an additional one on top of a day job I already had. I didn't have time to waste between getting home and starting this new night job, so the first thing that I found was that I was blown away at how quickly and easily I could log in and start. When starting a new job, I didn't need the added stress of learning another app/portal when I had more important things to learn. I am really grateful for those 2 factors alone. Once I got more familiar with the portal, I was able to search around a bit and found some great features that have just enriched the experience even more...no training needed.
    Read full review
    Pros
    ECI Software Solutions
    • Sending Invoices out to customers via email or printing.
    • Keep track of ordering and inventory.
    • Sales Tax reporting.
    • Monitoring customer payment activity/setting up and removing credit holds.
    • Calculating payments to process each cycle.
    • Excellent aging reports.
    • I like the fact that when I am looking at one item, such as an invoice, I have the capability to switch to the customer menu rather than having to exit out of invoices and then enter into customers.
    • I love the flexibility of the search menus - being able to sort on several factors at once.
    Incentivized
    Read full review
    Rippling
    • Keeping track of and entering time off and watching time of approvals
    • Providing fast links to access accounts for health/retirement benefits
    • Extremely convenient access to see how much money is left in my flexible savings account and reordering a new card if I need one
    Read full review
    Cons
    ECI Software Solutions
    • Make sales invoices not require serial numbers, or be more flexible with it.
    • Make contract invoices have some sort of flexibility in terms of editing. Our end users complain that QuickBooks made it very easy to edit invoices, and in e-automate, for them, it is practically impossible. (I do personally understand why it has to be as it is myself, I'm just forwarding their observation.)
    • Make the API actually useful. I spent days looking at the functions and the functions available are not really useful.
    Incentivized
    Read full review
    Rippling
    • The overall look and feel of Rippling is dated; it looks like it's straight out of the 00's.
    • The could be more functionality in the LMS, expanded features, more options, it works, and it's basic, but it could be really great with a few added features.
    • The shift from using people's personal email to log in to their work email, not everyone wants to use their personal information to log into a work system.
    Read full review
    Likelihood to Renew
    ECI Software Solutions
    Its really the only option for the industry that does enough of what we need for it to function . I'm not sure if there were better options out there if we would have to renew our subscription. With the addition of AI, hopefully something will be able to become more useful.
    Incentivized
    Read full review
    Rippling
    I've been fully impressed with the tool so far in my 6 months of being a daily user. It's rare to run into an issue that can't be solved. Customer service is quick to respond and are usually very helpful. The price is great for the upgrade we got from our past tool. We hit our ROI within the first month.
    Incentivized
    Read full review
    Usability
    ECI Software Solutions
    The user interface may be slightly outdated, but it is very intuitive and easy to navigate. Once you have learned one module within the system it is very easy to apply that knowledge to any other module. It makes using the system much easier, and it makes training another person on the system quick and efficient.
    Incentivized
    Read full review
    Rippling
    It is easy to use. It has an option to favorite commonly used functions, such as timekeeping and payroll. The app is easily accessible and easy to use, thanks to a quick-use option. This can be managed remotely and is great for all things HR for a company employee.
    Incentivized
    Read full review
    Reliability and Availability
    ECI Software Solutions
    Mostly available, sometimes down for issues but usually there when we need it
    Incentivized
    Read full review
    Rippling
    I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
    Incentivized
    Read full review
    Performance
    ECI Software Solutions
    Reports are the struggle the most with the information being extracted in a way that you need to copy and paste it into a new document so some of the information is not covered
    Incentivized
    Read full review
    Rippling
    Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
    Incentivized
    Read full review
    Support Rating
    ECI Software Solutions
    Sometimes when you need answers quickly, a voice on the phone is far better than having to wait for email support or a callback. I have found this to have delays and feel ECI e-automate should invest more in its support infrastructure.
    Incentivized
    Read full review
    Rippling
    I have contacted support one time, and I was assisted by the Artificial Intelligence bot. Not only did it help with my inquiry, but it also went the extra mile by suggesting other options. I was looking for a feature I could not find, and it was very helpful. It would be nice also to chat with an actual person.
    Incentivized
    Read full review
    Implementation Rating
    ECI Software Solutions
    I did not participate in implementation
    Incentivized
    Read full review
    Rippling
    It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!
    Incentivized
    Read full review
    Alternatives Considered
    ECI Software Solutions
    E-automate is much better at understanding the needs of the office equipment industry and provide the necessary tools. SAP Business One has limited features specific to the office equipment industry and includes things that are not useful. E-automate is also priced much better and provides the best value for your investment.
    Incentivized
    Read full review
    Rippling
    Rippling has a much more modern, user-friendly approach, and it continues to build out their product suite to help create a seamlessly integrated eco-system. BambooHR is also more modern, but doesn't seem to have the broad product suite that Rippling is pursuing. UKG felt so disconnected and archaic to work with... quite painful, actually. I really like that Rippling has been extremely supportive with the onboarding process, ensuring that you work with various members of their implementation team to get things up and running which leads to a better experience and quicker ROI.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    ECI Software Solutions
    I was not involved in the sales process
    Incentivized
    Read full review
    Rippling
    No answers on this topic
    Scalability
    ECI Software Solutions
    Every department we have does use e-automate to some degree with most being successful.
    Incentivized
    Read full review
    Rippling
    I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
    Incentivized
    Read full review
    Professional Services
    ECI Software Solutions
    I was not involved in the sales process
    Incentivized
    Read full review
    Rippling
    No answers on this topic
    Return on Investment
    ECI Software Solutions
    • The e-automate will stop working if we stop paying each year. We chose not to go to the cloud and buy the software. QuickBooks and other software are a one-time fee.
    • E-automate has very few outside vendors for add-on modules.
    • The vendors that do have modules are costly.
    Incentivized
    Read full review
    Rippling
    • It was great to receive money from other country.
    • It was very helpful to use an user friendly platform for my first oversea job.
    • It was great to keep track of the amount of money I've received for the time I was employed overseas.
    Incentivized
    Read full review
    ScreenShots

    e-automate Screenshots

    Screenshot of an item search, in e-automate

    Rippling HCM Screenshots

    Screenshot of the Rippling Dashboard: Employees' home for their payroll, benefits, documents, devices, expenses, and apps.Screenshot of Rippling Payroll: Runs payroll in 90 seconds. Pays employees and contractors around the world. Automatic tax filing.Screenshot of Rippling Benefits Administration: For the management of employees' Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits.Screenshot of Rippling Single Sign-On: Employees can access all of their SaaS apps in one click from their Rippling dashboard.Screenshot of Rippling’s Time & Attendance platform. This integrates with the rest of the product suite so that when employees clock in, their approved hours automatically synced with payroll and accounting systems.Screenshot of Rippling Mobile Device Management: To manage employees' computers and devices 100% remotely.