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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    e-automate

    Score8.4 out of 10
    N/AECI Software Solutions offers e-automate, an ERP for office technology companies to automate business workflows and increase contract profitability.N/A

    Tricentis Tosca

    Score8.8 out of 10
    N/ATricentis Tosca provides an approach to test automation that is AI-powered, codeless, and end-to-end so it can test everything in a complex IT landscape, to ensure business processes work flawlessly no matter where changes occurs. Its 160+ technology support helps users test everything at the UI, API and data layer, including virtually any enterprise, custom, homegrown and mobile application. With its model-based approach, Tosca enables business, QA and IT teams to…N/A
    Pricing
    e-automateTricentis Tosca
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    e-automateTricentis Tosca
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    e-automateTricentis Tosca
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    Tricentis
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    48 Answers
    95%
    Would buy again
    39 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    40 Answers
    94%
    Delivers good value for the price
    34 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    47 Answers
    100%
    Happy with the feature set
    41 Answers
    Lived up to sales and marketing promises
    81%
    Lived up to sales and marketing promises
    22 Answers
    100%
    Lived up to sales and marketing promises
    29 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    29 Answers
    95%
    Implementation went as expected
    35 Answers
    Features
    e-automateTricentis Tosca
    Automation Testing
    Comparison of Automation Testing features of e-automate and Tricentis Tosca
    Feature
    e-automate
    -
    Ratings
    Tricentis Tosca
    7.5
    27 Ratings
    12% below category average
    Record and Automate00 Ratings7.526 Ratings
    Multi-Browser Testing00 Ratings8.627 Ratings
    Mobile Testing00 Ratings8.024 Ratings
    Test Scheduling00 Ratings8.328 Ratings
    Test Management00 Ratings7.424 Ratings
    CI/CD Tool Integration00 Ratings9.425 Ratings
    Integrated Version Control00 Ratings1.01 Ratings
    Parallel Testing00 Ratings8.526 Ratings
    Object Recognition00 Ratings8.827 Ratings
    Data-Driven Testing00 Ratings8.327 Ratings
    Real Device Testing00 Ratings7.418 Ratings
    Testing Reports & Analytics00 Ratings6.627 Ratings
    Best Alternatives
    e-automateTricentis Tosca
    Small Businesses
    Kickserv
    Score9.3 out of 10
    BrowserStack
    Score8.5 out of 10
    Medium-sized Companies
    No answers on this topic
    BlazeMeter
    Score8 out of 10
    Enterprises
    No answers on this topic
    BlazeMeter
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    e-automateTricentis Tosca
    Likelihood to Recommend
    8.4
    (54 ratings)
    8.9
    (43 ratings)
    Likelihood to Renew
    8.7
    (8 ratings)
    9.5
    (6 ratings)
    Usability
    7.7
    (4 ratings)
    8.2
    (37 ratings)
    Availability
    7.0
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    7.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    6.3
    (6 ratings)
    10.0
    (2 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    2.3
    (2 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    e-automateTricentis Tosca
    Likelihood to Recommend
    ECI Software Solutions
    If you need a system to place and track sales quotes, sales orders, purchase orders, and service calls then E-Automate is perfect. However, if you want to be able to easily bulk upload customers and contracts or if you want to be able to quickly and easily track contract profitability, customer costs, etc, then you'll likely want/need a secondary or different system to do so.
    Incentivized
    Read full review
    Tricentis
    I still love to test some desktop applications as well as API's with Tosca. For web applications Tosca is OK but there are better alternatives. As a user, Tosca is really great to work with as you can set up a clean project quite fast. It is also quite easy to make a mess as a non-experienced user, using configurations (but in the wrong way), using TCD (but in the wrong way). It would help if there was more focus on generic test automation fundamentals, many more clear examples and instead of just mentioning the best practices, make users really understand the best practices so they know how and when to (not) apply them.
    Incentivized
    Read full review
    Pros
    ECI Software Solutions
    • Sending Invoices out to customers via email or printing.
    • Keep track of ordering and inventory.
    • Sales Tax reporting.
    • Monitoring customer payment activity/setting up and removing credit holds.
    • Calculating payments to process each cycle.
    • Excellent aging reports.
    • I like the fact that when I am looking at one item, such as an invoice, I have the capability to switch to the customer menu rather than having to exit out of invoices and then enter into customers.
    • I love the flexibility of the search menus - being able to sort on several factors at once.
    Incentivized
    Read full review
    Tricentis
    • Ease of maintenance with the help of Reusable TestStep Blocks (Libraries)
    • Flexible and scalable execution infrastructure to support organizations to ramp up or ramp down the resources based on the requirement.
    • Various certification courses available on Tricentis Academy to enable users to learn all the available products based on the role desired by the user.
    • Creation of Execution packs based on the type of testing cycle
    • AI enabled test case designing with features like test case generation using plain text prompts.
    • With the help of co pilot, we can now auto generate complex TQL.
    • Co pilot will summarize what a given test cases will do when executed.
    Incentivized
    Read full review
    Cons
    ECI Software Solutions
    • Make sales invoices not require serial numbers, or be more flexible with it.
    • Make contract invoices have some sort of flexibility in terms of editing. Our end users complain that QuickBooks made it very easy to edit invoices, and in e-automate, for them, it is practically impossible. (I do personally understand why it has to be as it is myself, I'm just forwarding their observation.)
    • Make the API actually useful. I spent days looking at the functions and the functions available are not really useful.
    Incentivized
    Read full review
    Tricentis
    • Documentation - struggled multiple times with features not explained very well, or not explained at all
    • The only support is on Tricentis Forums, where, sometimes, based on 'luck' - you will open a support case, and wait few days until you get the chance to speak with someone from Tricentis and show case your issue
    Incentivized
    Read full review
    Likelihood to Renew
    ECI Software Solutions
    Its really the only option for the industry that does enough of what we need for it to function . I'm not sure if there were better options out there if we would have to renew our subscription. With the addition of AI, hopefully something will be able to become more useful.
    Incentivized
    Read full review
    Tricentis
    Tricentis Tosca has consistently delivered value through its model‑based, low‑code automation, strong SAP ECC/S/4HANA and Fiori support, and the ability to reuse test assets across regression, upgrades, and transformation projects. Its coverage across SAP, Web, APIs, and desktop within a single platform reduces tool sprawl and maintenance effort, while features like risk‑based testing, CI/CD integration, and business‑readable tests align well with our quality and release goals
    Incentivized
    Read full review
    Usability
    ECI Software Solutions
    The user interface may be slightly outdated, but it is very intuitive and easy to navigate. Once you have learned one module within the system it is very easy to apply that knowledge to any other module. It makes using the system much easier, and it makes training another person on the system quick and efficient.
    Incentivized
    Read full review
    Tricentis
    Tricentis Tosca supports a large number of technologies and applications. it is easier to start and progress on test automation using Tosca. It is a codeless tool which makes it easier to learn for even a entry level engineer.The modular approach makes it easier to create test cases and maintain them for future enhancements.
    Incentivized
    Read full review
    Reliability and Availability
    ECI Software Solutions
    Mostly available, sometimes down for issues but usually there when we need it
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Performance
    ECI Software Solutions
    Reports are the struggle the most with the information being extracted in a way that you need to copy and paste it into a new document so some of the information is not covered
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Support Rating
    ECI Software Solutions
    Sometimes when you need answers quickly, a voice on the phone is far better than having to wait for email support or a callback. I have found this to have delays and feel ECI e-automate should invest more in its support infrastructure.
    Incentivized
    Read full review
    Tricentis
    Tricentis team was very supportive. Support is expensive but they helped us at many level. Setting up timeline, implementation, precise questions on automation challenges. We had an account manager and technical people we could as to talk to. Support was generally timely and helping. They often proposed to come on site to help us which would cost more but could be helpful
    Incentivized
    Read full review
    In-Person Training
    ECI Software Solutions
    No answers on this topic
    Tricentis
    It would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is betterif the support is betterIt would be better if the support is betterIt would be better if the support is better
    Incentivized
    Read full review
    Online Training
    ECI Software Solutions
    No answers on this topic
    Tricentis
    okIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is betterIt would be better if the support is better
    Incentivized
    Read full review
    Implementation Rating
    ECI Software Solutions
    I did not participate in implementation
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Alternatives Considered
    ECI Software Solutions
    E-automate is much better at understanding the needs of the office equipment industry and provide the necessary tools. SAP Business One has limited features specific to the office equipment industry and includes things that are not useful. E-automate is also priced much better and provides the best value for your investment.
    Incentivized
    Read full review
    Tricentis
    Tricentis Tosca is codeless and therefore easier to use. It's a great tool for people that would start doing automation and have no coding background. It seems like it has the same capabilities as other test automation suites but I felt it lacked a bit of capabilities on the test management suite such as defects test suites organizations etc
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    ECI Software Solutions
    I was not involved in the sales process
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Scalability
    ECI Software Solutions
    Every department we have does use e-automate to some degree with most being successful.
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Professional Services
    ECI Software Solutions
    I was not involved in the sales process
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Return on Investment
    ECI Software Solutions
    • The e-automate will stop working if we stop paying each year. We chose not to go to the cloud and buy the software. QuickBooks and other software are a one-time fee.
    • E-automate has very few outside vendors for add-on modules.
    • The vendors that do have modules are costly.
    Incentivized
    Read full review
    Tricentis
    • It really had a very good impact on our ROI. We were able to automate most of the apps and layers with in it and get a very short execution time which led to increased releases with in short span of time.
    • Time to market really improved and efficiency of developing scripts was not too bad.
    • With built in test dashboards, it was easy to pull metrics and share the insights with management.
    Incentivized
    Read full review
    ScreenShots

    e-automate Screenshots

    Screenshot of an item search, in e-automate

    Tricentis Tosca Screenshots

    Screenshot of where no-code, model-based test automation separates the technical information of an application into reusable, no-code modules that can be updated as applications change, which auto-updates test cases.Screenshot of a test case design for risk optimization - this displays a flexible testing model that enables fast, easy test case creation and maintenance and reduces risk in app releases.Screenshot of requirements coverage for risk optimization - this enables users to prioritize requirements by business risk/ impact, understand what is needed to test, and gain business insight on defects to ensure smarter and faster release decisions.Screenshot of Vision AI - AI powered test automation using patented neural network technology to deliver resilient UI automation. Includes self-healing AI capabilities.Screenshot of service virtualization, which enables users to build realistic, simulated services in minutes to remove bottlenecks and run end-to-end tests faster in the software development lifecycle.Screenshot of test data management. This offers test data when it is needed and helps keep track of the data as it gets consumed across end-to-end business processes.