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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ecwid by Lightspeed

    Score10 out of 10
    N/AEcwid allows customers the ability to create an online store to any webpage or social media profile. Boasting hundreds of thousands of merchants in 175 countries as users, Ecwid aims to provide everything needed to reach customers wherever they are: in-person, through a website, Instagram, Facebook, Amazon, or Google Shopping. In addition, Ecwid’s point-of-sale integrations, email marketing integrations, and dedicated mobile app allow sellers to manage marketing merchandising, and sales - any…

    $5

    per month

    EvolutionX

    Score8.2 out of 10
    N/AEvolutionX is a B2B ecommerce solution from ECI Software Solutions, built for distributors, manufacturers, and wholesalers in markets including business supplies, industrial, electrical, plumbing, gas and welding, and medical supplies.N/A
    Pricing
    Ecwid by LightspeedEvolutionX
    Editions & Modules
    Starter
    $5
    per month
    Venture
    $30
    per month
    Business
    $55
    per month
    Unlimited
    $130
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Ecwid by LightspeedEvolutionX
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalRequired
    Additional DetailsA 16% discount is offered for annual billing.The cost of EvolutionX varies based on a number of factors including the scope of implementation, company size, desired integrations, and customizations. The best way to receive an accurate quote is to schedule an EvolutionX demo.
    More Pricing Information
    Community Pulse
    Ecwid by LightspeedEvolutionX
    Considered Both Products
    Ecwid
    No answer on this topic
    ECI Software Solutions
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    10 Answers
    89%
    Would buy again
    17 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    95%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    82%
    Happy with the feature set
    9 Answers
    100%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    93%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    93%
    Implementation went as expected
    13 Answers
    Features
    Ecwid by LightspeedEvolutionX
    Online Storefront
    Comparison of Online Storefront features of Ecwid by Lightspeed and EvolutionX
    Feature
    Ecwid by Lightspeed
    10.0
    13 Ratings
    25% above category average
    EvolutionX
    7.4
    19 Ratings
    5% below category average
    Product catalog & listings10.013 Ratings8.219 Ratings
    Product management10.013 Ratings7.419 Ratings
    Bulk product upload10.06 Ratings7.118 Ratings
    Branding10.011 Ratings7.418 Ratings
    Mobile storefront10.011 Ratings7.117 Ratings
    Product variations10.013 Ratings7.118 Ratings
    Website integration10.012 Ratings7.816 Ratings
    Visual customization10.013 Ratings7.418 Ratings
    CMS00 Ratings7.114 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Ecwid by Lightspeed and EvolutionX
    Feature
    Ecwid by Lightspeed
    10.0
    12 Ratings
    26% above category average
    EvolutionX
    6.8
    17 Ratings
    12% below category average
    Abandoned cart recovery10.011 Ratings7.016 Ratings
    Checkout user experience10.011 Ratings6.717 Ratings
    Online Payment System
    Comparison of Online Payment System features of Ecwid by Lightspeed and EvolutionX
    Feature
    Ecwid by Lightspeed
    10.0
    12 Ratings
    18% above category average
    EvolutionX
    8.3
    15 Ratings
    1% below category average
    eCommerce security10.012 Ratings8.315 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Ecwid by Lightspeed and EvolutionX
    Feature
    Ecwid by Lightspeed
    10.0
    11 Ratings
    26% above category average
    EvolutionX
    6.9
    18 Ratings
    11% below category average
    Promotions & discounts10.011 Ratings7.017 Ratings
    Personalized recommendations10.07 Ratings6.216 Ratings
    SEO10.09 Ratings7.517 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Ecwid by Lightspeed and EvolutionX
    Feature
    Ecwid by Lightspeed
    10.0
    13 Ratings
    22% above category average
    EvolutionX
    7.3
    17 Ratings
    10% below category average
    Order processing10.013 Ratings7.417 Ratings
    Inventory management10.011 Ratings6.714 Ratings
    Shipping10.012 Ratings6.015 Ratings
    Custom functionality10.013 Ratings7.917 Ratings
    Multi-site management00 Ratings8.610 Ratings
    Best Alternatives
    Ecwid by LightspeedEvolutionX
    Small Businesses
    Shopify Plus
    Score8.9 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Ecwid by LightspeedEvolutionX
    Likelihood to Recommend
    10.0
    (13 ratings)
    8.2
    (19 ratings)
    Likelihood to Renew
    9.6
    (2 ratings)
    9.1
    (2 ratings)
    Usability
    10.0
    (8 ratings)
    8.2
    (2 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (7 ratings)
    8.2
    (2 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.2
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    6.4
    (1 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Ecwid by LightspeedEvolutionX
    Likelihood to Recommend
    Ecwid
    Ecwid is absolutely perfect for any business that is looking to start out with online sales and mobile point-of-sale. Many times, business owners may have limited experience in setting up a website or point-of-sale. Having to spend on this expertise with a limited budget can be frustrating. Ecwid allows you to have great results even if you are a novice.
    Incentivized
    Read full review
    ECI Software Solutions
    EvolutionX is great at getting a large catalog online in a hurry. Though the editing may take some time, the pull is a great feature to get you started. EvolutionX will give you the most professional looking site right out of the gate vs the competitors we have viewed. The person assigned to your account is a nice benefit and are very helpful and efficient this is an even bigger plus for those with no coding experience. EvolutionX may not be the best option for a small business, though the website may make you look like the big dogs it doesn't function as well yet. The cost of the service is high compared to what the customer gets from it after the initial set up and is the main reason why this isnt the best solution for a small business. It would be nice to see the price to be able to scale down or up in price with how well the site is doing after a set amount of time.
    Incentivized
    Read full review
    Pros
    Ecwid
    • Clarity - there has been very little confusion and need to reach out to Customer Support for help
    • Consistency - no big, crazy updates or changes have been made to the format of Ecwid during my time using it, so I know when I log in to preform my business tasks I can always locate what I need and accomplish what is at hand easily
    • Simplicity - everything is so clear and straightforward. It's like e-commerce for dummies.
    Read full review
    ECI Software Solutions
    • Very easy to onboard products
    • Pricing updates are easy due to bulk editing (export to excel -> import back to EvoX)
    • It's easy to run promotions / sales with just a few clicks
    • SEO options with ready to grab site map
    Incentivized
    Read full review
    Cons
    Ecwid
    • Recurring billing - ability to bill subscription customers without having to go to my payment gateway
    • Robust order management - very limited in managing orders, therefore I had to subscribe to a different software
    • Expensive customization - if you want to customize anything, it is very expensive
    Read full review
    ECI Software Solutions
    • On the backend, it would be nice to be able to COPY a similar sku to edit and make its own - creating items takes too long
    • The option for drop downs for different colors / sizes / etc. could be nice
    • The ability to export pricing where you can see the cost too would be nice
    Incentivized
    Read full review
    Likelihood to Renew
    Ecwid
    The value given by Ecwid is unmatched. When combined with the ease of use of the product, it is a no-brainer to continue to use the product. The only thing that could cause us to switch is if some feature we needed which is not available which is unlikely based on the feature list we reviewed when making the decision to go with them.
    Incentivized
    Read full review
    ECI Software Solutions
    It is a good platform with good customizable features for our customers.
    Incentivized
    Read full review
    Usability
    Ecwid
    I gave a 9 instead of a 10 only because I haven't figured out a function or two. I believe it has less to do with Ecwid's overall usability and more to do with my own understanding and skill level, but regardless, it may also have something to do with the limits of Ecwid's functions.
    Read full review
    ECI Software Solutions
    EvoX is a very user friendly platform, both for admin and customers. On the admin side, there are lots of KBs and videos to watch to learn more on the site and features of it. On the customer side, the features provided make it very easy for our customers. Quicklists are a feature we push to customers to make their ordering experience as easy as possible. B2B has a priority to make ordering as easy as possible, our customers are busy and need to place their orders quickly. If the customer cannot do that with your company, they will find one that does do that for them
    Incentivized
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    Reliability and Availability
    Ecwid
    Always available. Very reliable
    Read full review
    ECI Software Solutions
    I havnt come across an issue like this since we’ve started using it.
    Incentivized
    Read full review
    Performance
    Ecwid
    Good overall performance both in desktop and mobile
    Read full review
    ECI Software Solutions
    Havnt seen any slowdowns.
    Incentivized
    Read full review
    Support Rating
    Ecwid
    I have always received the support I need in a timely manner. I enjoy receiving emails every week on trending business topics and new suggestions. They often serve as a reminder for me to include new e-commerce tools into our strategy. And I've always had great experiences with reaching out to the support team with specific questions.
    Read full review
    ECI Software Solutions
    ECI has always provided good support for us on EvoX. Weather it is via monthly conversations to the intercom system, EvoX is quick to respond and look into the issue. Our sales reps are also a huge support for us to contact on any major issues that may come up
    Incentivized
    Read full review
    In-Person Training
    Ecwid
    No answers on this topic
    ECI Software Solutions
    In-person training was not an option for us.
    Incentivized
    Read full review
    Online Training
    Ecwid
    No answers on this topic
    ECI Software Solutions
    Hard to remember specifics, but I think it was executed at a level where we were satisfied.
    Incentivized
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    Implementation Rating
    Ecwid
    Fast and simple implementation of Ecwid's solutions. Easy to learn and navigate
    Read full review
    ECI Software Solutions
    This project took some time for us to complete. Some of it was on our end with data cleanup, but overall I thought it went well.
    Incentivized
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    Alternatives Considered
    Ecwid
    We sell a product that requires certain controls to sell and most of the companies we researched had specific policies preventing us from selling on their platform. We aren't selling anything dangerous, they are parts of ammunition (the shell casings) and not entire ammunition rounds. Most other vendors restrict the sales of firearms and ammunition, but even when just selling a part used to create ammunition, we were still restricted. I'm not really sure why they restrict sales of products like ours from different vendors. Ecwid had no such restrictions and were happy to confirm that for us.
    Incentivized
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    ECI Software Solutions
    Evolution X feels better built specifically for our industry and helps to provide relevant supplier catalogues, it also opens us up to dialogue with new suppliers and partnerships to form around this. For instance our ACCO account has grown by x8 since we started adding their catalogue by Fusion Data via EVOX. PrestaShop is all added by spreadsheet and there is no pre-populated catalogue ready to add which means it relies on our in-house capabilities or the supplier to provide feeds to import which not many of them have
    Incentivized
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    Scalability
    Ecwid
    Good scalability. I use the second plan and there are 2 more plans that I could use if I needed other features or services
    Read full review
    ECI Software Solutions
    10/10 is a hard rating for me to give, but I have been impressed with the scalability
    Incentivized
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    Return on Investment
    Ecwid
    • We have not been able to measure the ROI as of yet, as we cannot get out of the gate with customization required.
    • It can be implemented quickly for basic online stores.
    • Once the system is configured, ROI will dramatically go up.
    Incentivized
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    ECI Software Solutions
    • Massive time savings for our AR Department as customers can now self-generate account statements, see past invoices, pay balances, etc.
    • Huge improvement for in-store customer service as our floor associates and reps can reference the website inventory to provide quick assistance to customers on their mobile devices.
    • Increased sales & revenue thanks to broader reach- most of our walk-in customers now start their shopping journey on our website to identify product availability and pricing.
    Incentivized
    Read full review
    ScreenShots

    Ecwid by Lightspeed Screenshots

    Screenshot of Ecwid store looks perfect on any smartphone and automatically adapts to your customer’s screen size — laptops, tablets, smart TVs or smart watches.Screenshot of Manage your Ecwid store wherever you are from your mobile device.Screenshot of Mobile app for every store. Your customers can shop from their mobile devices with your own dedicated native app and utilize advanced features like Apple Pay.

    EvolutionX Screenshots

    Screenshot of EvolutionX admin and customizable dashboardScreenshot of EvolutionX user rolesScreenshot of EvolutionX product overlay featureScreenshot of EvolutionX marketing badgesScreenshot of EvolutionX labels for segmentationScreenshot of EvolutionX pricing tools