Elastic Observability vs. ignio AIOps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Elastic Observability
Score 9.0 out of 10
N/A
Elastic Observability, from Elastic, the makers of Elasticsearch, is a solution that aims to bring logs, metrics, and APM based on the former Opbeat (acquired by Elastic in 2017) traces together at scale in a single stack so users can monitor and react to events happening anywhere in an IT environment. It's free and open to start, and adds the Logs, Metrics, APM (formerly Opbeat), and Uptime modules to the Elastic (ELK) Stack.N/A
ignio AIOps
Score 8.1 out of 10
N/A
ignio AIOps, from Digitate in Santa Clara, is a solution designed to improve business agility by creating a unified view of the IT estate, connecting business functions to applications and infrastructure. This is combined with behavior profile of systems and applications that is continuously learnt using this blueprint. ignio aims to improve the transparency of complex Enterprise IT landscapes.N/A
Pricing
Elastic Observabilityignio AIOps
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Elastic Observabilityignio AIOps
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Elastic Observabilityignio AIOps
Best Alternatives
Elastic Observabilityignio AIOps
Small Businesses
InfluxDB
InfluxDB
Score 8.8 out of 10

No answers on this topic

Medium-sized Companies
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Enterprises
NetBrain Technologies
NetBrain Technologies
Score 9.2 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Elastic Observabilityignio AIOps
Likelihood to Recommend
8.0
(4 ratings)
9.5
(13 ratings)
Likelihood to Renew
-
(0 ratings)
9.6
(4 ratings)
Usability
-
(0 ratings)
9.0
(12 ratings)
Availability
-
(0 ratings)
9.2
(3 ratings)
Performance
-
(0 ratings)
8.9
(3 ratings)
Support Rating
-
(0 ratings)
9.3
(12 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
8.2
(2 ratings)
Implementation Rating
-
(0 ratings)
9.6
(4 ratings)
Configurability
-
(0 ratings)
9.4
(3 ratings)
Ease of integration
-
(0 ratings)
8.9
(3 ratings)
Product Scalability
-
(0 ratings)
9.2
(3 ratings)
Vendor post-sale
-
(0 ratings)
9.4
(3 ratings)
Vendor pre-sale
-
(0 ratings)
7.9
(3 ratings)
User Testimonials
Elastic Observabilityignio AIOps
Likelihood to Recommend
Elastic
We can use this Elastic Observability in our business problems such as Creating internal/operational efficiencies issues, customer relations/service, and business process outcomes issues. This product has a lot of features for the above problems. But this product may be having some issues when charting purposes. But it can adjust for that purpose.
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Digitate
It's good for issue resolution, user access request automation, standard report generation, health checks, executing self-healing as configured in the attributes. Currently not good at real-time monitoring to trigger an action. Health checks have to be on a scheduled basis.
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Pros
Elastic
  • Open source code base
  • Community support
  • Is fast in processing
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Digitate
  • ignio handles 100+ use cases covering the entire organization including applications and infrastructure.
  • Centralize the dashboard to view and executed the health of systems in our environment.
  • It handles CA services desk Incidents and requests. Using automated tools with power shell scripts.
  • ignio event management helps the organization to manage the alerts well and make an informed decision.
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Cons
Elastic
  • Difficult to setup/maintain
  • Search pattern bar could be more user-friendly
  • Premium subscription features are very expensive
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Digitate
  • There is a lot more the desktop tool can do. For example, we need to apply an upgrade to get the tool to talk to our infrastructure while employees are working from home. The tool was initially installed with the assumption that the desktops would be in UserLand. Instead after COVID-19 the desktop/laptops have been used for over a year on people's home networks. As of right now, we have to sync when the devices are connected to VPN. Moving forward with the upgrade, we will be getting this data over TLS when they are connected to the untrusted networks.
  • The concept of ignio AlOps requires OCM efforts within most operational teams. This isn't necessarily the fault of the tool itself, but when implementing ignio, or any AIOps tool, the team will get a lot of pushback as an outside team is centralizing the operational improvements. The tool should have a centralized intake process that will allow the collection, ranking, and management of automation opportunities. ignio AlOps should then simulate the proposed efficiencies from implementing something within the backlog. Right now a lot of local teams are having a hard time getting on the same page as the enterprise teams, and a common methodology for prioritizing (even if overly simplistic) would go a long way to enterprise planning.
  • These tools are very new and things get added to them all the time. There should be a way for the product's stakeholders and process owners to understand the additional value ignio AlOps is gaining over time.
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Likelihood to Renew
Elastic
No answers on this topic
Digitate
It is a very good product and it helps our organization.
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Usability
Elastic
No answers on this topic
Digitate
ignio AIOps version upgrades were a heavy lift. Having to learn a new language versus an industry standard language took time. More consideration on overall internal long-term support needs to be determined.
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Reliability and Availability
Elastic
No answers on this topic
Digitate
It was up than Dynatrace
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Performance
Elastic
No answers on this topic
Digitate
We had performance issues in older version butterfly. But the new version cheetah is simply amazing
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Support Rating
Elastic
No answers on this topic
Digitate
We have built a healthy relationship with the vendor support team throughout the implementation phase, all incidents raised were resolved within the SLA without a fail
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In-Person Training
Elastic
No answers on this topic
Digitate
Implementation team has provided necessary training & enablement.
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Online Training
Elastic
No answers on this topic
Digitate
Online training materials are shared by the implementation team and it was good.
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Implementation Rating
Elastic
No answers on this topic
Digitate
I am happy with the way team has implemented and shared the product for our organization. However, would like to see it get extended to the other line of business too.
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Alternatives Considered
Elastic
Splunk is a very good product but the licensing costs are high; we utilise the best of both worlds by using both products for slightly different purposes. We put the voluminous data with simple use cases in Elastic where it doesn't cost too much and can be searched quickly while putting the less voluminous data with more complex use cases in Splunk so we can take advantage of Splunk's very comprehensive but often much slower SPL search query language
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Digitate
Self HEAL OOB Capabilites
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Scalability
Elastic
No answers on this topic
Digitate
Quite Scalable!
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Return on Investment
Elastic
  • Cost management.
  • Good customer increment.
  • Time management.
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Digitate
  • ignio has had a positive impact on our organization by saving 7,000+ hours within Operations and automatically resolving 84% of our service requests.
  • ignio has increased our alert coverage by over 60%.
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ScreenShots