Elementor vs. Salesforce Experience Cloud

Wanted to create a website quickly and get it running within a week's time. The step-by-step guide on installing Elementor and creating the basic webpage was easy and time-efficient. Some of the advanced features can be time-consuming, but they are definitely worth it once you start creating professional sites. It fits in from basic to advanced sites; I don't think there could be any scenarios where it can be inappropriate.

Incentivized

For well-suited, this product is great for your external clientele groups that you would not necessarily want to have a high user fee rate for. So basically general public or a group that will be authorized to come in and just do a few things here and there, but you don't necessarily want them access to all of your systems and your data points for groups that it would not be a great use for. I'd say probably your high level internal staff, they're going to be using a lot of the backend functionality automations, evaluating data, managing data, and doing custom inputs. That's just not what's intended for.

Incentivized

• Block code is very easy to work with.
• They don't have support, per se, but they have a whole big group of users on Facebook who are great at helping each other out.
• They have some templates you can use to just get going if you're in a particular industry that would probably work well with a template!
• The price is really not bad for how much you get.

Incentivized

• Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
• Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
• Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.

Incentivized

• Occasional plugin conflicts
• Occasional differences in appearance between the editor and live page.
• Flexbox building has a deeper learning curve than the previous sections/columns builder. In-editor guidance would be helpful here.
• Some options/widgets available in other builders aren't in Elementor, which means additional plugins are sometimes needed.

Incentivized

• Unlike other CMS platforms like Wordpress and Adobe Experience Manager, Salesforce does not provide a fully featured editor with a drag-and-drop design tool.
• Our content creators and marketing team often struggle with permissions and how to distribute content across different experience cloud sites.
• Also, there is no side-to-side comparison view for content editors to update the content easily.

Incentivized

Elementor is critical to our ongoing success and providing our clients with world-class websites

Incentivized

Renewal exercise is already underway. Platform is to ubiquitous to not leverage, especially at a Fortune 50 firm

Incentivized

1. Very intuitive user interface with very well organized options for basic and advanced design features 2. Integrates very well with wordpress and a variety of plugins 3. Vast collection of Elementor themes available in the market for the small to mid sized businesses who would still prefer desired internal control over tactical/relatively less complex website changes and thus reduce dependency /Expensive annual web design contracts

Incentivized

Strengths: - Intuitive for Salesforce Users – If you’re already working within the Salesforce ecosystem, the Salesforce CMS is easy to navigate, with a clean UI, drag-and-drop content management, and reusable assets for quick updates. - Seamless Integration – Since it connects natively with Experience Cloud, Marketing Cloud, and CRM, it allows for efficient multi-channel content distribution without needing extra third-party tools. - AI-Powered Personalization – The ability to deliver dynamic content based on user profiles and engagement data is a huge plus, making content delivery more relevant and impactful. Challenges: - Learning Curve for New Users – If you're not already familiar with Salesforce, the interface can feel overwhelming, requiring training to fully leverage all features. - Limited Customization & Workflow Automation – While it works well for structured content, advanced approval workflows and deep editorial customization are limited compared to enterprise CMS platforms like Adobe Experience Manager. - Media & Design Limitations – Salesforce CMS is not as robust for managing rich media-heavy content, which can be frustrating for teams needing more flexibility in multimedia presentation.

Incentivized

Again, since we provide and recommend solutions, I can't speak to every client's individual experience, but can offer general reflections as to keep their collaborations private, that they are satisfied with the experience. We hear a lot about how this system helps to encourage collaborations between their own business partners, customers, and internal members, and enables quality integrations with other products that help drive revenue.

Incentivized

There support is slow and at times can be frustrating and this is why many prefer to air out their frustrations within the Facebook group community. I tend to give up as when I'm working on something and something goes wrong I need the help straight away. I do not have the patience to wait anymore.

Incentivized

Although support from Salesforce itself can be quite unresponsive sometimes, the community hub is incredibly helpful. The large user base of Salesforce products contribute to troubleshooting and the forums are a powerful tool for finding solutions and possible bugs and response times can be quite fast compared to your regular support channels.

Incentivized

The business team has to stick to its core competencies - Our key turning point occured when we delegated webpage design challenges to a tech. firm with specific mandates (including a certain degree of internal control). Once the initial go-live was completed, the agency trained us on internalizing ad-hoc and tactical change work

Incentivized

Elementor is a bit of a different platform than, say, easyTithe, Robly, and Apptivo, but it is comparable to Shopify. I feel like Elementor and WooCommerce are a lot easier to use than Shopify, and it doesn't come with such high fees. For our business, it was no choice! Elementor fits great for our needs!

Incentivized

Salesforce Experience Cloud was selected due to its tight integration with our existing Salesforce CRM platform. Customization of the portal was much, much simpler compared to Sharepoint - especially with role-based security parameters that are ultimately inherited based on attributes within the Salesforce CRM platform. Salesforce Experience Cloud was a natural fit for this customer-facing purpose.

Incentivized

• Elementor has made it possible for our non-profit to stand out in the non-profit space in which we operate. Our website was highly flexible and looked great, which provided confidence to our donors.
• Elementor has never been a weak spot in the security of our website. We've had several attempted attacks against our website and yet everything was remained locked down.
• We have only used the free version of Elementor, so it has kept our costs low and allowed us to have a professional looking website, but being able to put more money towards our charitable cause rather than IT.

Incentivized

• Time savings for our customer success team - no need to continually follow up on tickets as customers have access to see status themselves
• In the future, it will also allow us to create more impactful knowledge articles that will increase self-service over ticket creation

Incentivized