Emburse Certify vs. Rippling

Certify is not well suited for multi-dimensional ERPs. Although Certify 'offers' general ledger dimensions GLD, the use of them is extremely limited. Filtering on any GLD can only be done once. There is not the possibility for creating hierarchies with the dimensions. The only method of exporting is via a flat file or the open API, which I understand is quite limited. This software is for a smaller scaled business that is not trying to track across dimensions or create hierarchies. Data flow is one directional. I cannot emphasize enough the shortcomings of the reporting. The parameters are mostly based on expense dates rather than expense reports. There are entirely too many of them, and some of them perform the function!

Incentivized

It has a favourites section for commonly used functions. This is perfect for logging in pre-sift and managing my timekeeping. It is easy to view my payslip. It is well-documented and accurate, and it also provides me with an accurate timeline for when to expect my pay to clear. Overall, very easy to use and great interface.

Incentivized

• Integration with Amtrav or other travel booking systems. Certify has a tight integration with travel systems that makes it feel nearly like one cohesive tool.
• Easy expense options. Use OCR on receipts, import from credit cards and merge items, approve and inquire about expenses. Track your submissions.
• Easy UI. Friendly and easy to navigate without getting lost.

Incentivized

• Keeping track of and entering time off and watching time of approvals
• Providing fast links to access accounts for health/retirement benefits
• Extremely convenient access to see how much money is left in my flexible savings account and reordering a new card if I need one

• Reporting: I would like to see more chart availability from the program. We include various data points from Certify in our monthly financial statement package. Currently, we export data from the program and create our own pivot tables to create charts.
• Dashboard feature: It would be nice to be able to use the data for a specific date and then be able to print that information.
• Can't think of another one. As stated before, they listen to their customers so prior issues have been addressed and implemented.

Incentivized

• Rippling could improve their payment days. Currently they make employee payments around the 15th and 30th of the month, but it varies slightly with every month. It would make more sense to do this payment on every other Friday or every other Monday.

Incentivized

I've been fully impressed with the tool so far in my 6 months of being a daily user. It's rare to run into an issue that can't be solved. Customer service is quick to respond and are usually very helpful. The price is great for the upgrade we got from our past tool. We hit our ROI within the first month.

Incentivized

If the integrations with our card programs had succeeded, I expect [Emburse] Certify would have worked well for expense submitters and approvers. During the short time that the American Express Business integration was active, transactions flowed smoothly, and the expense reporting and receipt matching functions were quite good. The [Emburse] Certify mobile app was particularly powerful and easy to use.

Incentivized

I think you are redundant with these questions. I have mentioned how easy of to use and a great tool for tracking activity. It wastes no time and has what you need. I am pleased with its usability, and if it were up to me, I would keep using it.

Incentivized

I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.

Incentivized

Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.

Incentivized

The measure of support is how well they respond when you really need them, like when the system is not performing correctly. We have been on the platform less than a year, and there have been at least 2 instances, where the platform was down. The 2nd time was the day before out fiscal year end. And they need a development website. When they are making changes to your LIVE instance, and things go wrong, the client is the first to know about it! I've come to understand that Certify has tiers of support. Those in tier 1, barely know more about the software than the users. I sent a request for a report that shows expense reports currently pending approval and after 5 days of back and forth I was told to build it myself.

Incentivized

They have been quite responsive to questions and clarifying settings, approaches, listening to feedback. Their knowledge base and training seem well-established and user-focused. Really like their offerings in Rippling U to help orient admins on features, functionality, and best practices. The IT implementation specialist was kind, efficient, and walked us through each screen, explaining different scenarios as we got things configured. They followed up after each call with action items, recommendations, and made themselves available between working sessions. The whole process felt very productive.

Incentivized

The trainer went slow and and answered our questions.

Incentivized

It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!

Incentivized

Before Certify, there was only manual expense reports entered for our company. This took too much time for employees too finish and caused a delay of efficiency. With Certify, it is easier to access and finish each report with the right amount of effectiveness and efficiency it needs. Certify is really helpful in saving a lot of time for employees that do not have time.

Incentivized

Rippling far outshines Employment Hero from an LMS perspective; the EH LMS is really bad and has very little functionality, as well as being completely user-unfriendly. The UE is much better with Rippling, no more searching for things that are in obscure places or running reports that need refining to the extreme.

I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.

Incentivized

• The organization and automatic flow of the expense report to approvers and then AP saves time for all. The user has agreed that it is easier and quicker to prepare the expense report and the managers and AP department finds the automated process to be quicker and more efficient. Time saved is money saved.
• Certify can recognize if a duplicate expense is submitted or if an expense is submitted too late to be reimbursed according to our policies. This prevents us from reimbursing an expense in error.
• We use a customized report to track a specific type of expense that gets submitted by our sales team. There is a limit on what can be spent on specific expenses that fall into an entertainment category and the report helps us to stay within the limits. Previously, without this tool, we had spent so much more time manually tracking these expenses and had gone over the limits, creating a deficiency in our processes.

Incentivized

• It was great to receive money from other country.
• It was very helpful to use an user friendly platform for my first oversea job.
• It was great to keep track of the amount of money I've received for the time I was employed overseas.

Incentivized